ice, laundry, pool, fitness, iron ( which i needed) convenient location to stores and restaurants and to

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room

good location, great facilities; laundry was very cheap. extensive breakfast range.

small gym and laundry rooms came in useful

about a ten minute walk to the closest metro; convenient laundry room; breakfast was simple but good; within

there was no in room or shared laundry facilities. the toaster

breakfast is good

we stayed in the room with two queen size beds which had a nice kitchen and a big sized fridge

love the cleanliness, and that it has a full kitchen which makes it very convenient when you have kids :)) plus

pool was closed due to covid

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

the buffett breakfast and pool made things so easy for travel with the whole family

very much enjoyed. kids lived.

wifi was indicated when i reserved my room

the wifi wasn t work all weekend long. that was not good.

guest laundry sucks

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the

good parking .good breakfast. good location.

never used the pool or gym, but all looked very good

late night arrivals disturbing sleep . expensive laundry ..

has kitchen and laundry facilities, free on street parking

access key pad free street parking freedom to come and go bathroom is renovated and has 3 washrooms and 2 showers

parking, spacious rooms, great people staying there

free parking, self check in, but camera around the place, quiet, and clean

not go to any of the restaurants with my kids

convenient and quiet, allowed pets

loved the casino in the same building

location, free parking, attached casino, free coffee

we ordered room service i did not think to order salt and pepper - apparently that has to be ordered

when i opened the door there was laundry on the floor and unmade beds

you had to get a separate key for laundry/gym. dryer wouldn t dry your clothes

the staff was nice and helpful, laundry good to use, parking easy, good located for our needs.

the sauna and workout room plus laundry.

bed, great to have kitchen and laundry facilities

website advertises that you have a laundry

guest laundry not operational

free laundry heated pool

laundry in the hotel for customers to use if need.

no customer laundry

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

laundry available on site. people are friendly.

other useful amenities included a fitness room and guest laundry

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

105 was noisy due to closeness to laundry rooms

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

view! of the mountains, quiet, nice staff. laundry, gym

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

there is off street parking in front of the hotel

kitchen facilities and some sort of breakfast options (even if just cereal) would have been

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

- spacious room, with fully equipped kitchen stuff

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

serve laundry machines on site would be great

laundry was expensive and time prohibitive

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used

pet accommodations and the fact i could pay off my debit or in cash was awesome

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

bonus was free breakfast and coffee station on each floor

awesome breakfast

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of

the wifi was a bit patchy, and kept logging off and on.

breakfast was fantastic location great too

they even gave us complementary wine and there's free parking and laundry

it also lingered even in our clean clothes and we had to run everything through the laundry when we arrived

laundry is in the basement

it wasn't clear how to get to the entrance from the parking lot.

bedroom with extra living room and kitchen is just perfect for a family stay

offered early check

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

to the bars of the quay, bar customers chat in the street until midnight , a bit noisy , once in a while

no pool and not family friendly. was forced to book. will probably never book here again.

the gym- a huge must for me was perfect

no laundry bag - i usually out my dirty clothes in

the bed was comfy, we got extra pillow. the laundry is very stiff

room service

swimming pool not open

room service is limited and the restaurant is only open for breakfast till 9:30am

they have a dry sauna and a fitness as well as laundry available to do yourself

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

infrastructure is breaking with holes through the floor and walls, need coin changer in laundry room or receptions

it was clean and loves the self laundry on site

the cheap laundry facilities, sauna & location

this is situated by a supply closet and the internal laundry

the other patrons thought it was ok to do laundry after

the laundry room had not hadn't been cleaned in quite a while as it needed a deep clean from what i

looks a lot like a motel from the outside, but there is still a swimming pool and laundry room inside, which

the room was changed to a musty, foul, cobwebs room # 415 beside the laundry room around the back of the building

when we first arrived into the parking lot there were only 4 vehicles (not normal for a large hotel), we then

had reserved a pet room but was informed upon arrival there was no pet room available for me

breakfast

stayed in early spring so no pool yet but will report back after the next stay

the variety of the breakfast

wifi cuts out occasionally

whole place needs an update, lobby, check in opens to laundry

laundry room was a messed, towels were all over the floor, they should have atleast closed the

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

sporadic wifi, not a great neighbourhood

the staff were friendly and helpful. wifi worked great.

very helpful with doing laundry

wifi wasn't strong enough

the staff was super friendly and was even able to accommodate an early check in

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

i loved the roof top hot tub and the open windows at the gym. the best hotel in van

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service

room service was excellent as well

spacious rooms and excellent in house bar and restaurant facilities

couple restaurants are located in casino so kids under 19 cannot go

in-house laundry for guests was useful for our travels

it has a pool (in doors so loud), laundry, restaurant (kids eat free

laundry service they provide was slow and no one even knew how it worked

wifi is slow and doesn t really extend to laundry room

i was able to do laundry

no laundry facilities and 1 front desk person who was less than helpful.

self laundry facility

laundry was mixed up with another guest when we are calling sometimes none from the reception is

a guest laundry would be nice.

the hotel doesn t have a laundry service (maybe worth updating their description as it says laundry + dry

the laundry facilities are an excellent addition too

we did laundry while we were there on the 15th floor

very friendly staff, laundry available clean. close to everything

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

as a family of 4 we loved that the laundry was free to use as often as we needed to as this took a lot of stress

laundry breakfast staff shuttle

loved the restaurant and laundry facilities and the ease of check in and out

i planned to do laundry but washer/ dryer was out of service then internet was not working as expected

laundry was very helpful

laundry facilities very useful when travelling

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine

the laundry machine, it looks a bit dirty.

really useful guest laundry available free of charge which was great at that

the common usage areas like the pool, laundry, gym are very accessible and well maintained

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was

i could use their utility room for doing our laundry

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

she even offered to do some of our laundry and folded it expertly

wifi in our room over garage was either slow or stop

recommend that to our other friends after all they accept pet for 29 dollar it is a puppy ud83dudc36 good

kids really like the room staff and nice people we enjoyed because we had multiple beds for kids

speed internet wifi was greatest aspect at this location in other hotel we had to pay for here was

found at this price i cannot imagine how nice was the place with best fast wifi in our room free parking was

a family we had great comfortable time with my children kitchen and tv room was assigned outside of our suite

our laundry service took 24hrs to be ready.

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

same day laundry excellent

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

there is no laundry and microwave.

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

the kitchen was well stocked

rooms are spacious and amazing with a kitchen and many utensils

the kitchen and washing/drying machines

enjoyed the quirky signs, having laundry and tea/coffee facilities in reception

no information in room describing motel features such as hot tub, laundry, tv channels and available vicinity

location and cleanliness. laundry available.

did have a microwave for guests but it's in the laundry room

free airport shuttle, free coffee & muffins, coin laundry & kitchenette room

having a guest laundry room worked out really well for us

laundry facilities available for 1

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

great to have laundry available on every second floor

easy to do laundry using the guest laundry in the hotel

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

could not qualify as luxury suite with a kitchenette

and bar were very expensive , i would suggest lowering your prices to attract higher volume of

when trying to minimize light in the early hours of the morning so as to not wake up kids it s annoying to

so when they suite check if they can split beds for kids/teenagers

will say, as we did stay a bit longer there was no laundry facilities in house

the bed was so comfortable, the gym and pool were great, location was amazing, room was so good with blockout

in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly

gym was a bit lacking but just opened up

bar staff were great

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

a laundry machine and dryer an atm machine

pet friendly is very important to us as we travel with our small dog

it was nice, has a full kitchen minus an oven and pots, pans, plates, glasses, utensils etc

gave us a free upgrade to a king suite that was 2 levels with a kitchen

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

some other great amenities included free on-site laundry (this is rare for a hotel

great to have a laundry room too

caught up on washing in hotel s laundry room

it also has a laundry room for guests which is pretty convenient

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

location, room size and facilities (kitchen/laundry), service

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

the ability to sit in you bar after an event for a

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

they have a clothes line in the bathroom so it helps with drying laundry

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

to flight delays i arrived very late 1

needed early check in because of illness and were immediately accommodated

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

at was very very loud in the street until like 9 pm, not the best thing you get when you have kids need to sleep

no power point above mini bar makes if difficult to use coffee machine

only had drinks at the bar nice friendly efficient staff

hotel bar and restaurant was very good

superb laundry service

kitchenette had no utensils or serving ware, no laundry facilities

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

the onsite gym with 25m swimming pool was exceptionally nice

the pool area was wonderful too

i find it a bit expensive for the hotel to do your laundry

wifi was quite weak and made it difficult with no cell phone access with being international guests

staff on reception were very helpful and organised for us to have early and late check out

with charge for wifi

slightly dated but really well equipped with everything in the kitchen you need to self cater

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

great having a guest laundry facility

love the daily breakfast, the gym and the available laundry machines

modern and clean good parking laundry and gym were good very good breakfast

love the daily breakfast, the gym and the available laundry machines

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

the staff was all exceedingly polite, the food for breakfast and room service was exquisite, the spa services

4th floor terrace bar - one of the best in the world.

location great, clean floor in room, laundry facilities available, simple but good breakfast

on premises laundry, close by restaurants and a few blocks from the skyway or cruise terminal

the laundry was right beside me which i badly needed being mid-trip and it was inexpensive and the soap

the hotel also had a laundry which was really handy and a tim hortons across the

absolutely fabulous to have access to a laundry

it would have been great to have a laundry room too in the hotel.

the staff was very accommodating when i asked for an early check in

funky room design, great location, bar downstairs very nice. loved the free drink voucher

bar attached to the hotel didn't open until 4pm which was a shame

i booked i thought the bar was still in operation , i was disappointed but the irish bar and breakfast made up

i wish there were an onsite laundry facility for guests.

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

laundry prices could be more affordable

no self serve laundry

good location. pet friendly.

no laundry facilities

the laundry room, very handy to be able to do a wash before heading back to the airport very close to

property, but still clean no onsite laundry shower area has no door, so water tends to splash

laundry facility and no coin operated laundromat nearby

restaurant close by, lots of clean towels, laundry facilities onsite, airport shuttle

ear buds on floor - restaurant dinner was very overpriced with low food quality - no self service laundry

no laundry or stove/sink

no laundry facilities.

a laundry would be handy

since we were still in the tourist mode we were not able to connect with the off site laundry

had breakfast at the botanist , the berries had molds on the top

too many kids/families. tablet in room didn't work for all the funtions.

the bar saturday am who would prefer to redirect us to coffee shop (which we couldn't do due to pet) rather than

gym was not available.

breakfast was outstanding!

good location excellent laundry bottle of water

no guest laundry which is not helpful for overnight guests

guest coin laundry

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

the fridge was packed full of mini bar items and it automatically charges you if anything is removed so you

sat by the cozy fireplace

the staff were exceptional. rooms are very comfortable and room service polite and discreet.

the wifi was awful

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through

receptionist at the spa was a bit annoyed with me having lost the keys to my locker which would have to be opened

room had 2 double beds which were a bit small for 2 adults and 2 kids.

sleep due to the noise of mice (definitely not a pet in another room) dragging something behind the walls of

the double beds are too narrow for a couple to sleep in or for two small kids.

ginger bar is a great place for drinks and food

had a room ready at 9 am for early check in as requested

in the room there are instructions on laundry service, bags and forms

no room service (even for a fork & a bowl) no laundry service

reeked of curry, curtains were hanging from broken hooks, and the hallway was full of piles of laundry

price and location just a hotel to sleep has no pool or laundry

laundry service

great location, very friendly staff, guest laundry services

laundry in the basement was cold down there

watch was found in laundry, and the manager jumped my car and saved me $25 for a cab doing it

breakfast. kids are free.

the bar was closed, but the bartender was gracious enough to sell us 3 beers

room service was nice and very clean and staff were very nice! laundry service was also good.

large room, quiet, bright. guest laundry was clean with fairly new machines,

there is a superb guest laundry on first floor which was great as we stayed four nights

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer

self-service laundry is not always available

most places like to save on cleaning and laundry as long as possible

no laundry service and air conditioning was ineffective

my kids had to plug their noses to walk the hallway and one gagged the entire time

they have a fitness centre but not open due to covid-19 so i moved to a hotel that had an open gym and coffee

breakfast started very late 7:30. no room service 22:00 when you arrive, neither restaurant.

didn t receive room service, no laundry service, untidy

no laundry facilities for travellers

i love that it has everything you could want for adults and kids, it's clean and easy

room was very clean, entering the casino side of the resort was very impressive with the double curved escalators

rooms are great. casino is wonderful.

the laundry room and kitchen were an unexpected

kitchen, gym and laundry service is available

friendly staff, on site restaurant, parking and laundry and shared kitchen were a bonus for a longer

friendly staff, good local, spacious room, laundry facilities on site.

as a family on a road trip style holiday and found the laundry facilities to be a huge benefit

having a self-service laundry is convenient

if you d like to use the laundry facilities, make sure you have $2 coins available otherwise you can withdraw

no laundry bag to put worn clothes

we also used the laundry service which was incredibly efficient and loved that they left it hung up and wrapped

good size room and bathroom. great bed. guest laundry.

no washing machine in the apartment, laundry room some times busy with only 2 washing and 2 drying machine

contained and had good facilities etc laundry gym cafe restaurant

laundry facility was useful but a third of the machines were out of order

nothing really, it was a delight staying there. the laundry was slightly expensive though.

loved having a guest laundry on site too

i liked the breakfast buffet and the gym

very clean room, excellent staff, well equipped gym

wonderful pool

the room service menu was kind of limited and quite expensive

friendly front desk staff and bar staff

laundry expensive.

that there is no guest laundry

very friendly staff! laundry service 7 days a week.

laundry services - self serve would be great. laundry service provided was extremely expensive.

have live a self service laundry room

i also didn't like that there were no laundry facilities

laundry service expensive (same price as buing new clothes), also parking service quite expensive,

we were upgraded and were not charged for laundry

remove the charge for me however, for a business traveler it's important you have access to good laundry service

was a bit patchy - don't restock things like laundry bags and need prompting

facilities were good - gym, pool and coin-operated laundry

loved the hot tub and self service laundry

the well equipped laundry room was very useful

laundry room needs coins to operate the washing machine/ dryer - can definitely update that to 2026

a small shop was available on site to purchase laundry powder or some items if needed

clean, excellent location, friendly efficient staff, good extra amenities like laundry room

the laundry was excellent too

had gym, pool & laundry

they have an initiative to cut down on laundry

as we are going to traveling to many destinations, this laundry facility was very helpful to keep our limited

of some basic amenities such as a microwave and a guest laundry

no idea how short the time line was for cleaning staff, no laundry support, no other facilities to

laundry at hotel or downtown

liked that the beds had been washed in low scent laundry soap so did not reek of scented products as many hotels

told me to leave my laundry at the front desk by 8:00 am if i wanted the same day service

swimming pool and hot tub were great

service in the restaurant was poor, room service neglected to bring us a gift that had been sent to us, it seemed

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service

pool and spa were a bit tired. need inside solution.

room service food (from jean georges market) while quite good is

there was also a very unpleasant moldy / wet dirty laundry smell coming from the rubber anti-slip bathmat in

was a mix up with my laundry and the staff did all they could to rectify the situation

also the laundry service was very

kids room had 2 queen beds - they were happy

great bed and in house bar and restaurant excellent value. happy hour!

my stay here- clean, modern, spacious, water replenished every day, laundry facilities, great shopping and

kitchen, grocery store across the street, friendly and helpful staff, fitness room, large laundry

laundry service was fab and staff were very friendly and helpful

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be

clean, excellent location, lovely large rooms, laundry service, friendly helpful staff

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir

staff - nice & clean corner room w/ great view - great location for walking around - nice & clean gym

was spot on, great room & facilities, staff superb & very willing, restaurant & bar fabulous

i would also mention that there is no mention of the spa on the website and having to go back and forth with

the gym was also great for a quick work out

laundry service was well priced & efficient

virus outbreak and even though the restaurants had to close and the only food available was room service, the

location was excellent. it was very clean. good restaurants. nice pool and gym.

we planned to spend one afternoon with the kids on the pool

lack of breakfast

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

location, size, kitchen

acces to the kitchen was possible

the room is a little warm for the summer weather and the wifi didn't work on our last day.

we were able to freely use kitchen area

didn't have a laundry to do your own washing, and no chairs on the balcony so you could sit and enjoy the great

could have used a self service laundry.

no laundry to self laundry after extensive travelling.

laundry service is very expensive, no laundry on site, if you want laundry done, they outsource it

only negative was that there was no guest laundry, but i had not checked this out before booking, so my fault

nice to have a full kitchen, including dishwasher and laundry

it comes with in suite laundry and full kitchen living room and bedroom

we were there for a week and needed a kitchen and laundry facilities and our room had both

free laundry was amazing, room was huge,

clean,well equipped for self catering and laundry