all but one of the washing machines in the laundry were out of order.

in-house laundry for guests was useful for our travels

laundry service they provide was slow and no one even knew how it worked

wifi is slow and doesn t really extend to laundry room

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

no laundry service and air conditioning was ineffective

most places like to save on cleaning and laundry as long as possible

we loved staying here and it was perfect for our kids

clean close to market. lots of walking areas. great bar and restaurant.

has a small but old gym

room size, facilities, spa, hot tube, gym, casino

the casino was fun to have in the hotel and the experience at victor was yet another wonderful evening

spacious rooms and excellent in house bar and restaurant facilities

down side was no room service or breakfast till 7am, being early birds this is quite late for

am not a fan of casinos but that does not interfere with the jw marriott hotel or their

no idea how short the time line was for cleaning staff, no laundry support, no other facilities to

laundry at hotel or downtown

told me to leave my laundry at the front desk by 8:00 am if i wanted the same day service

of some basic amenities such as a microwave and a guest laundry

little things missing - laundry bag would be nice

nice hotel with great amenities including kitchen and laundry

friendly staff, on site restaurant, parking and laundry and shared kitchen were a bonus for a longer

the laundry room and kitchen were an unexpected

kitchen, gym and laundry service is available

good to have a laundry to sort out washing before a trip on a 18 day tour

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer

they do have laundry facilities and vending machines on most floors.

easy, fairly priced laundry on site

room service was nice and very clean and staff were very nice! laundry service was also good.

very comfortable bed and great air conditioning. staff were lovely and it had a laundry

needed more towels no breakfast bed less than comfortable no laundry facility available in the

no laundry or stove/sink

since we were still in the tourist mode we were not able to connect with the off site laundry

no laundry facilities.

a laundry would be handy

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

the kitchen was well stocked

comfortable bed and quality kitchen facilities

rooms are spacious and amazing with a kitchen and many utensils

it had a laundry room that was very helpful and unexpected and when it rains, they provide umbrellas

laundry facilities, leisure facilities, spacious room with balcony in central

laundry room perfect

spacious room; laundry on separate floor but easily accessible

facilities were good - gym, pool and coin-operated laundry

great location, very friendly staff, guest laundry services

laundry in the basement was cold down there

watch was found in laundry, and the manager jumped my car and saved me $25 for a cab doing it

no safe in the room. hard to get ahold of room service.

one would think breakfast would be included we never had any food there so i can't commit on the kitchen

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

as a family of 4 we loved that the laundry was free to use as often as we needed to as this took a lot of stress

we did laundry while we were there on the 15th floor

the laundry facilities are an excellent addition too

very friendly staff, laundry available clean. close to everything

room was spacious and the one very convenient facility is the free laundry especially for long

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

the common usage areas like the pool, laundry, gym are very accessible and well maintained

everything and the laundry facilities were a good bonusgreat setup

it would have been great to have a laundry room too in the hotel.

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

the location the room the bathroom, very nice, with a shower like a swimming pool

the staff was very accommodating when i asked for an early check in

a few times, wifi was not working despite being connected

laundry facilities available for 1

there are laundry facilities

great to have laundry available on every second floor

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

easy to do laundry using the guest laundry in the hotel

no laundry facilities and 1 front desk person who was less than helpful.

no laundry , but could go to next door hotel. and sauna facilities under repair.

smells like dirty laundry

laundry was mixed up with another guest when we are calling sometimes none from the reception is

self laundry facility

will say, as we did stay a bit longer there was no laundry facilities in house

great location, wish the bar would have been open a little later but the staff were great.

woud have liked to have connected rooms for kids and parents rooms.

told when i checked in that they were short staffed so there would be no room service which is fine but the room

the bed was so comfortable, the gym and pool were great, location was amazing, room was so good with blockout

was a bit patchy - don't restock things like laundry bags and need prompting

remove the charge for me however, for a business traveler it's important you have access to good laundry service

laundry service expensive (same price as buing new clothes), also parking service quite expensive,

we were upgraded and were not charged for laundry

i also didn't like that there were no laundry facilities

is great, staff helpful and friendly, spotlessly clean and great facilities including pool and laundry

there was more room service with clear instructions on how to order and also instructions on the laundry room

as we are going to traveling to many destinations, this laundry facility was very helpful to keep our limited

clean, excellent location, friendly efficient staff, good extra amenities like laundry room

had gym, pool & laundry

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

location, room size and facilities (kitchen/laundry), service

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

small but quiet and quaint bar which we enjoyed a lot

great to have a laundry room too

caught up on washing in hotel s laundry room

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

some other great amenities included free on-site laundry (this is rare for a hotel

it also has a laundry room for guests which is pretty convenient

clean,well equipped for self catering and laundry

having kitchen and in-suite laundry. parking space as well .

the kitchen amenities were minimum. laundry detergent is not in the room, not free.

the room had everything we could need to cook, wash dishes, and do laundry

we were there for a week and needed a kitchen and laundry facilities and our room had both

wifi and tv signal constantly dropping out, very poor !

the whole spa experience was amazing! definetly, would go again!

a swimming pool would have been a bonus but overall no complaints

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

spa is quite modest, although very pleasant - it was great to be able to get a booking at the last

50% of the laundry machines were out of service.

contained and had good facilities etc laundry gym cafe restaurant

room several days in a row, despite us being out for extended periods of time expensive parking laundry needs

centrally located. shopping malls nearby. laundry room available. grocery shop next door.

laundry facilities

location was great for shopping/food, there was a coin laundry available

i didn't see any laundry facilities on property

no laundry bag to put worn clothes

good size room and bathroom. great bed. guest laundry.

having a self-service laundry is convenient

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

gym was very well supplied with equipment and room to spread out for workout

no late night room service.

our laundry service took 24hrs to be ready.

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

there is no laundry and microwave.

same day laundry excellent

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

very helpful with doing laundry

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

great wifi connectivity

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

wifi wasn't strong enough

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

no guest laundry which is not helpful for overnight guests

guest coin laundry

good location excellent laundry bottle of water

the concierge, room service, room cleaning staff, restaurant waiters, were amazing

i find it a bit expensive for the hotel to do your laundry

room service food was a little over priced.

the gym is quite small and old.

staff on reception were very helpful and organised for us to have early and late check out

enjoyed the big room and the room service was very quick to arrive

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

the kitchenette n living area make it so comfortable you forget home

the room service sent us food that was not as listed on the menu

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

room was the perfect size for our group of 4 (2 adults and 2 kids)

location was great. early check in. great staff

the double beds are too narrow for a couple to sleep in or for two small kids.

the wifi was terrible to the point better off using hot spot on personal

from check-in they made sure that we had a room that we would be comfortable in with 2 kids

late night room service available

no self serve laundry

laundry prices could be more affordable

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

i wish there were an onsite laundry facility for guests.

great bar and restaurant

entry, room service ,telephone reception

wifi sucked

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service

room service dinner the first night was mediocre

breakfast options, and it should be more greater options.

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for

my stay here- clean, modern, spacious, water replenished every day, laundry facilities, great shopping and

lots of laundry

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

could have used a self service laundry.

no laundry to self laundry after extensive travelling.

we have to say something negative it would be perhaps a guest laundry would be helpful, as if like us we had

if there would have been a self serve guest laundry room, we would have made use of this facility absolutely

i would like to have laundry facilities

location great, clean floor in room, laundry facilities available, simple but good breakfast

good location, comfortable bed, laundry facilities

the laundry was right beside me which i badly needed being mid-trip and it was inexpensive and the soap

absolutely fabulous to have access to a laundry

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

kitchenette had no utensils or serving ware, no laundry facilities

superb laundry service

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

quite as fabulous as the photos but we had plenty of space and a room for us and a room for the kids

the pool area was wonderful too

laundry service was well priced & efficient

we had the breakfast in the room, great selections and great service

staff is friendly and accommodated our early check in for my bride prep day

wifi really wasn't up to current standards.

we planned to spend one afternoon with the kids on the pool

gym was spacious considering the hotel size

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

the gym exceeded my expectations, both in terms of size and the quality of the equipment

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir

more room service options. small boutique restaurant next to hotel services the guests.

in snooping around the property we discovered a coin-operated laundry room in the basement that wasn't mentioned

laundry onsite

of room, great location with greek restaurant next door, very clean, good laundry, helpful staff, good price

guest laundry in basement

liked the position, in downtown, the free parking, difficult in that area, the basement laundry, usefull

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

is great, the outside pool is always a hit/feature with the kids

the rooftop pool, the hot tub the gym and room service were the highlight actually even the location and the

loved my room that was so close to the pool, spa area, hot tub, and had a walkout terrace

minutes 15 minutes, it ended up being an hour and a half, so we missed our tour that day and the kids where very

hotel, great views, excellent to work in downtown, nice brakfast, nice gym, nice staff

our son had a blast in the hot tub and swimming pool

nice city hotel with a great bar and restaurant

location, loved the pool, rooms were clean and cool (perfect for a getaway in a heatwave

was so gross no water bottles or extra cups in room no robs no extra towels no life jacket for kids (went with

was a mix up with my laundry and the staff did all they could to rectify the situation

also the laundry service was very

there was also a very unpleasant moldy / wet dirty laundry smell coming from the rubber anti-slip bathmat in

the bar in the hotel had the most charming bartender and the staff was accommodating and helpful in all

kids running all over the place. 1 elevator was broken for the duration.

very friendly staff! laundry service 7 days a week.

have live a self service laundry room

laundry services - self serve would be great. laundry service provided was extremely expensive.

that there is no guest laundry

laundry expensive.

gym was not available.

i enjoyed the views from room love the vibe at the lobby bar area

to get to stanley park (with bikes) for the kids

my favourite part was the pool and the spa

the gym was clean, spacious and had just enough equipment and weights for an effective workout

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

they have a clothes line in the bathroom so it helps with drying laundry

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

great location, great view, great bed, late check out time is nice.

no free wifi. no free breakfast.

great location restaurant was great and laundry room excellent.

laundry

the hotel has a coin operated laundry, ice machine and a bar/eatery downstairs where you can get breakfast

the hotel has a laundry room so we were happy to be able to do our washing

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location

access to very affordable coin laundry a real bonus

good laundry

having a full size fridge freezer was great and also the use of a laundry room was also a bonus

possibility to do laundry

coin operated laundry ud83euddfa is available

how much things like laundry cost

i enjoyed having room service and comfortable bar area

the staff was very welcoming of me and my pet cat

we also tried the room service for the first time and while it was a little pricey, we loved the food - and

really liked my room with a kitchen and i could view the sea while drinking my coffee

the option of adding breakfast to the room was a great option! location - incredible!

loved our rooms view, pool was warm and outside area was perfect with a turf area for kids to run around

the location, size of room , breakfast

views, great staff, fully equipped gym great breakfast

i hope to use the spa and gym next time but utilised the pool

location, size, kitchen

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

we were able to freely use kitchen area

the room is a little warm for the summer weather and the wifi didn't work on our last day.

parking was great and felt safe

laundry was expensive and time prohibitive

serve laundry machines on site would be great

toilet wasn t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in

parking was great

shower wasn t hot enough & wifi in our cabin was spotty

and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

very kind and accommodating host. parking was convenient.

ared with another

and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

excellent in presentation, cleanliness, spaciousness, comfort and amenity, on-site parking, wifi etc but the

does not offer dry cleaning or laundry service

laundry service

was not good access to laundry services, which i would expect from a location as urban as this one

in the room there are instructions on laundry service, bags and forms

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

gym plus laundry in the facility too

the cheap laundry facilities, sauna & location

maybe they share laundry facilities with a smoking friendly hotel

they have a dry sauna and a fitness as well as laundry available to do yourself

location close to public transport stops and groceries shops. guests laundry, fitness.

view! of the mountains, quiet, nice staff. laundry, gym

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

information i needed during my stay, the rooms were clean and bed were comfy, and the free parking made things

didn t receive room service, no laundry service, untidy

no laundry facilities for travellers

great pool and water slide for kids

kids cannot go through casino to get to food court

curve bar is great

modern and clean good parking laundry and gym were good very good breakfast

love the daily breakfast, the gym and the available laundry machines

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

great having a guest laundry facility

wifi did not work

helpful to have an airport shuttle and laundry machines available

laundry facility and no coin operated laundromat nearby

the laundry facilities consisted of one washer and one dryer, and were almost always in use, so hard to

restaurant close by, lots of clean towels, laundry facilities onsite, airport shuttle

large room, comfy bed and linens, great staff, very clean, laundry on site

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

a laundry machine and dryer an atm machine

we stayed in the loft and the kitchen was clean and neat

didn't get to try the pool or gym, but definitely recommend this hotel

room service

have to be part of the rewards system to get onto the wifi

the front desk staff had offered to offset my transport from the airport as shuttle no longer available

property still provides room service although the food comes in boxes not on trays with domes

shuttle bus between hotel and airport saved a lot of time

it has a large gym, pool, spa, large change room and shower facilities

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

front desk helped with directions to the downtown, and on guest laundry usage

105 was noisy due to closeness to laundry rooms

laundry available on site. people are friendly.

corridor was cluttered with room service trays and laundry bags that weren t cleared until hours after our

loved staying right in the airport as it made it easy for our early flight with the kids

convenient to catch early morning flight, kids had fun watching the planes

room service was great

intermittent paid wifi - used by cell plan most of the time.

weird smell in the room and all laundry, no exhaust fan in the bathroom dry staff

laundry services and prices are a little expensive but if it's within your budget look no

on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and

bathroom was not clean, smelt like sour laundry, and had black mold in bath tub

there were no laundry facilities

the laundry needs attention.

there was even laundry available (wish i'd known when a pen leaked in my pocket

location and cleanliness. laundry available.

did have a microwave for guests but it's in the laundry room

is it would be nice to have a microwave in the room however there is one available in the guest laundry room

loved the restaurant and laundry facilities and the ease of check in and out

i planned to do laundry but washer/ dryer was out of service then internet was not working as expected

laundry facilities very useful when travelling

they had a guest laundry which was great

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

free laundry heated pool

no customer laundry

staff was friendly, also there is onsite free laundry that you can wash your staff yourself

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

laundry in the hotel for customers to use if need.

free parking. nice, clean rooms and linens.

we ordered room service i did not think to order salt and pepper - apparently that has to be ordered

wonderfully accommodating staff and tons of free parking. incredibly clean room and lobby.

our room must have been close to pool as we could hear kids and yelling and screaming.

location (close to other things), free parking, free wifi, good thermostat

facilities- laundry, spa & pool, fitness centre

staff, clean, self serve laundry, pool, jacuzzi, snack bar, next door to many asian restaurants and nearby

facilities with a pool and hot tub, nice gym, laundry, and vending machines

laundry facilities very handy after three weeks traveling

walmart and food shops laundry facilities, pool and complimentary breakfast

there was no in room or shared laundry facilities. the toaster

coffee at breakfast was very very poor. yo weak

enjoyed the indoor pool and hot tub

breakfast

we didn't use the kitchen facilities but they were comprehensive

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

swimming pool was overrun by noisy kids right up till 10pm

wifi was indicated when i reserved my room

kids were disappointed because they wait for long time with the hope they

we loved the gym, it had exactly enough equipment that we were able to get our full workouts in every morning

simple but great kitchen, and top laundry facility

a little more information could have been provided on a sheet regarding laundry, ice machine ect

elevator was under repair and laundry facilities were confusing to use

expensive. damp air from laundry room.

room rates were high . laundry machine did not work. wasted lot of our time

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

guest laundry sucks

breakfast was awesome, room was nice and clean!

partly based on the ev charger availability

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the

feels clean, modern. great laundry facilities

there is a laundry room in the building

rooms with accessible facilities (laundry, shop etc)

clean, safe, well appointed room , bathroom, and laundry facility

there was an option of doing laundry as well

bar & dining on site

booked it specifically because it had a pool

gym and shuttle bus

it ws the most expensive hotel we have ever stayed with no room service

airport shuttle was a wonderful service and it was on time

we tried to eat at the restaurant but it was booked, the pool was extremely noisy at 10pm with screaming kids

didn t have breakfast, but the airport shuttle was very handy

good size rooms. did the job. good night rest. had pool for kids.

breakfast was in addition to the cost. no real vegan offerings.

the price not included for breakfast