i was disappointed with the self-serve dryer; it took a long time to do laundry, but that being said, i was

the laundry room was okay

room assigned is noisy, its like we're under a laundry room, and the most disgusting thing is there is a mice

i like the breakfast and the pool

beds were very comfortable, lots of pillows. kitchenette was convenient.

swimming pool, coin laundry) closed too early

as we need to use a handicapped parking spot, two spots are not enough

view or quietest - however - nice welcoming staff - clean comfortable room good beds - decent gym - excellent

each time we went to the pool we were the only people there, which we absolutely loved

they did make accommodations to get us early check in which was very nice

expanding the gym a bit and an option to do laundry on site would be amazing

the holiday inn offers hot breakfast service which is excellent when travelling with kids

the inside is very clean and comfortable. i love that they are pet friendly.

wifi was great! the shower was also excellent, roomy and with good pressure

fact they, staff let kids run up n down corridors all ours of the night, doesn t help if ur trying to sleep

the laundry machine didnt work, and i was told that next time i wouldnt be refunded, although i was the

staff was friendly and it had laundry facilities at the hotel to use

its a awful hotel tucked behind a old bar in agreat area next to the free say that is not visable

tv singles was very poor and no wifi

wifi doesn t work, beds uncomfortable

very friendly (including the maids) , the rooms are spacious and comfortable, black out curtains, laundry on

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

parking is great and it s a good quiet comfortable stay to the area we wanted to get away for a

the pool and sauna

spa facilities a bonus for this christmas getaway because of the loss of power at my home

room is beside the laundry room, we couldnt sleep at night

no laundry facilities for guests

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

laundry in suite was another great idea- 2 kids, 2 adults, 2 dogs you can imagine it won t take

i like the space, the full kitchen and laundry

staff were all accommodating awesome dinner at the restaurant gym far exceeded my expectation

were horrible, had about 6 families treating it like an apt complex, clothes hanging outside, kids running around

the had a spa that looked appealing

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

no gym, no elevator.

plenty of parking

a lot of parking space available

very disappointing for the kids

very disappointing for the kids

free parking and excellent breakfast.

one of many instances was when i was doing laundry and needed change to complete the drying process

24 hours of services available including laundry on 2nd floor

i like that there was an amazing swimming pool across the parking lot for the kids

we thought it had a pool on site, but we had to use the rec center across the parking lot.

no pool although it was mentioned on their hotel page. it was a disappointment for my kids.

a minor issue but i noted a chemical smell, possibly from the laundry facility.

only thing perhaps they could change is when you come in the lobby, you see all the dirty laundry in

only thing and which didn't affect us was that the laundry is right beside the entryway into the hallway

rooms were clean, the breakfasts were nice and i really appreciated having laundry facilities

laundry in the hotel was great.

laundry facilities, great managers!!!

everything you need is a walk away laundry facilities right there on the property reasonably priced

cheapish. laundry facilities.

affordable option in a convenient location for our needs. laundry was nice.

was super friendly and chatty, was also very helpful when we had to do our laundry

would like laundry facilities on site

there are no options in the hotel to do laundry, you would have to drive to a laundromat

and the night before we checked out i asked room service for the nesspresso pods and milk and they said they

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

the staff were friendly and found us an adjoining room for the kids

i was so happy our suite had laundry- very helpful with a 5 month old

in suite laundry

laundry faculties included in the suite and they supply soap

spacious with kids,good location, laundry.

great having in-room laundry facilities and very close to shopping, groceries, liquor store,

the laundry room is close to these doors, and my wife said she felt quite uncomfortable while she was

to being on the pet floor, our rooms were directly across from the laundry rooms, and washrooms, so there was

laundry facility was a bit lacking, one set of washer and dryer for the whole hotel

the evening while having dinner together and yelling down the hallways to each other from the laundry room, buy

friendly rooms are on main floor so we were right across from the laundry

no washing machine or dryer on site which is helpful with kids, but a laundry close by.

needed a laundry room

no room service as advertised by the hotel

love that they are pet friendly

pet friendly

highly recommend to families passing through, as we were able to do laundry there and cook our own food

it was nice to do the laundry, so that everything was already done when we came home

to bring my blow dryer body wash ect having a washer and dryer was a nice bonus (which included laundry soap or

the kitchen had plenty of extras such as oil and spices

was nice to find coffee in the kitchen

pool was great for the kids, fun waterslide, lots of towels available

took my daughter for her 8th birthday and they were very accommodating with a late check out so we could enjoy

breakfast needs more attention - some items missing

clean, friendly, nice waterslide, good free breakfast

the swimming pool was awesome. the breakfast was outstanding

drier in the laundry room wasn't very efficient

)booked a kitchenette room with stove top but found none in the room

warm pool and hot tub were nice (though the hot tub didn't have jets)---it was nice for the kids to swim in the

wish there was assorted breakfast on different days, same thing all 3 days

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free

breakfast not included

pool was a great option for the 'kids'; even with the shared space (swim classes)

the fact that the parking is free is very nice

room was advertised as having a kitchenette, there was a sink and a microwave, along with a half fridge that

had to fully dress and take the kids out somewhere to feed them, costing even more than what we were planning

ice for guests is never working and is in laundry room & garbage room and it stinks...

laundry room with 2 washers and dryers

laundry facilities were good

laundry options for the same

unable to close without using clips of some sort - sides stay open to folks walking by to laundry

i could use their utility room for doing our laundry

she even offered to do some of our laundry and folded it expertly

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

wifi in our room over garage was either slow or stop

laundry room was a messed, towels were all over the floor, they should have atleast closed the

whole place needs an update, lobby, check in opens to laundry

sporadic wifi, not a great neighbourhood

the staff were friendly and helpful. wifi worked great.

more commitment to regular travel clients. sporadic wifi issues.poor breakfast.

good beds and parking breakfast was ok but crowded. ate in the room where they fold laundry

laundry room not a place to send guests to eat

we would have liked the laundry to be open 24 hrs, it closed at 9 and was busy upuntil that time so we didn't

the place was nice and clean. my kids loved the pool and water slide.

that it's pet friendly

we asked for another room after a short night, our room was against the laundry and the icecube-machine

laundry facilities, pool and good breakfast.

the location of the laundry means washing after 10:00 pm can't be done

room was next to laundry room

the swimming pool and hot tub were very relaxing

gym closes at 9pm in summer, not open in the mornings very tired building, smelly rooms that face

location, parking, friendly staff.

breakfast was good bed and bathroom nice tv good

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the

i liked the chair in the parking garage.

kids really like the room staff and nice people we enjoyed because we had multiple beds for kids

recommend that to our other friends after all they accept pet for 29 dollar it is a puppy ud83dudc36 good

fee we paid and got to the location easily we found it as taxi driver knows the real variable our kids had a

booked it as we noticed it is very pretty by photos the suite we booked was pretty as enough our kids liked to

balanced beauty inside and outside perfect location for our kids to play again in summer booked one day we wish

our room was ground level in the back of the building near the laundry room

the linens all smelt like stagnant laundry that was left in the washer too

looks a lot like a motel from the outside, but there is still a swimming pool and laundry room inside, which

laundry facilities there is no more

so i had to spend a night in a dark dirty room between two laundry room which i paid actually not free

wifi cuts out occasionally

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

staff were really friendly. parking was close to the rooms so it was very convenient.

very nice kitchen. very clean.

staff were unconcerned when i reported that another car was parked in our assigned parking space

enough wifi for all units nite or daytime

the bed was comfy, we got extra pillow. the laundry is very stiff

no laundry bag - i usually out my dirty clothes in

gave me a free drink at the bar and made sure everything was perfect before handing the room key over to me

wifi was spotty as well

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

location, easy check out. laundry facilities.

i love that you can do laundry on site, the breakfast is fantastic

nice to have a laundry facility for guests at a reasonable rate

they would try their best i understand but we had a baby and our room was right beside the laundry room

nice place, initially we were placed next to the laundry room which meant we were woken up to machines at 7

breakfast was in the basement with the electrical, mechanical, laundry rooms

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

laundry location to safeway

breakfast was the typical hotel food

the dining room was clean and there was always someone to make sure the breakfast items were stocked

great location. laundry facilities were helpful. lovely garden out back.

laundry

there was old laundry from a past tenant hanging in the bathroom

decent free wifi and a smart tv

wifi wasn't working

bedding and towels had been washed in scented laundry soap

maybe laundry detergent used or febreeze

friendly staff,laundry on site, comfy :)

room had a sliding door to the bathroom(pet hate) with no handle which made it difficult to open/close

parking space great

laundry powder needs to be

convenient location check in employee was lovely laundry available

plenty of parking

location, free plentiful parking, well appointed

nice bar attached

site laundry

room is above their laundry facility and we got woken up by the machines

they front desk didn t provide coins to do laundry

also liked parking on site and laundry

i couldn t connect to wifi

staff did not respond to my request for fresh towels--i had to carry the towels to the central laundry and ask

the free wifi was not existent after 8 for us

parking was scarce.

very friendly, great parking

wifi was useless, ac was terribly loud, interfering with sleep, room was very dark

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

view! of the mountains, quiet, nice staff. laundry, gym

kitchen in the room was cool

very good service. friendly reception. free parking and clean room.

guest laundry out of order

it was by the laundry area and it was humid, smelled of mold and urine

hot tub didn t work. laundry didn t work. not clean halls etc.

no laundry or

stairs that we had to push aside to walk up and then the next set of stairs there were bags of laundry that the

i wish they had a laundry soap and dryer sheets available in the room and maybe more towels

my suite with laundry machines was quite helpful as i had to pack light

we were able to do laundry after a long trip, and make snacks

we liked having laundry facilities in our room

everything we needed for coffee, tea and cooking our own meals. laundry in suite.

laundry in our building

laundry facilities

on site restaurant was of a good standard and the availability of laundry facilities was useful

used the laundry - the washing machine was disgusting

the guest laundry was convenient, and the on-site restaurant was

gym temp was hot with laundry dryers in the gym

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

it was clean and loves the self laundry on site

the laundry facilities were a godsend but oddly were attached to the gym

maybe they share laundry facilities with a smoking friendly hotel

serve laundry machines on site would be great

laundry was expensive and time prohibitive

arrival, i had pre booked a pet friendly room that was 105$, she told me this is smoking (which i do not smoke

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires

wifi connection is unstable

short notice we needed a place to stay where we could do our own cooking, laundry, etc

in unit laundry is so convenient

the pool was a lovely addition and opened until 10pm

pool was advertised as heated indoor but the shutter was opened up to access the outdoor hot tub

fantastic indoor/outdoor pool

pool, hot tub, laundry room, workout room, room was amazing, spectacular staff....

laundry in the coin laundry offered at hotel and the dryer burned multiple articles of my clothing

nice and clean with a pool and laundry service.

having continental breakfast ready every morning was so convenient, and the guest laundry was a lifesaver for

staff were friendly, clean room, accessibility to laundry and hot tub

very helpful with doing laundry

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

the staff was super friendly and was even able to accommodate an early check in

we liked everything, breakfast really good!

addition, the breakfast couldn t be eaten in the hotel restaurant and had to be ordered through room service

was not a fan of breakfast coming in disposable boxes with single use cutlery.

room service was excellent as well

stop causes inconvenience room service is not up to my expectations lack of cocktail selections for in-room

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

same day laundry excellent

there is no laundry and microwave.

our laundry service took 24hrs to be ready.

no laundry facilities and 1 front desk person who was less than helpful.

laundry was mixed up with another guest when we are calling sometimes none from the reception is

the hotel doesn t have a laundry service (maybe worth updating their description as it says laundry + dry

smells like dirty laundry

self laundry facility

very friendly staff, laundry available clean. close to everything

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

wonderful breakfast loved the free laundry too.

they had a great workout room, hot tub, and laundry room

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

could not qualify as luxury suite with a kitchenette

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

room service arrived in a bag not on a tray

14 hour flight, she upgraded us and made us laugh and even gave us cookies also brendan in the bar needs a

room was spacious and the one very convenient facility is the free laundry especially for long

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was

everything and the laundry facilities were a good bonusgreat setup

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

they have a clothes line in the bathroom so it helps with drying laundry

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

horrible coffee pockets soo strong. need bar for seniors in toilet area for reaching to help

we really enjoyed the rooftop pool; such a beautiful area to sit outside and relax

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

comfortable bed and quality kitchen facilities

excellent kitchen facilities with high quality fittings and crockery

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

in-house laundry for guests was useful for our travels

i was able to do laundry

laundry service they provide was slow and no one even knew how it worked

all but one of the washing machines in the laundry were out of order.

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

guest laundry every 2nd floor is a bonus for travellers staying over

i appreciated the self laundry available at a very reasonable rate

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

there are laundry facilities

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

hotel has a great gym and pool and a beautiful view of the harbor

location was great. kids chicken tenders from the room service menu were best ever had

nice common area on the third floor, gym, pool, hot tub, steam room, outdoor area

enjoyed the pool and gym spa jacuzzi

caught up on washing in hotel s laundry room

it also has a laundry room for guests which is pretty convenient

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

i liked that laundry facilities are free, even the soap.

guest self serve laundry a real bonus

will say, as we did stay a bit longer there was no laundry facilities in house

excellent facilities with a gym and swimming pool

wifi wasnt very good

my kids could feel the metal bars through the mattress

the bathroom, the room, the hotel is pet friendly

location, room size and facilities (kitchen/laundry), service

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

room service food was so delicious! staff are friendly and accommodating.

superb laundry service

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

kitchenette had no utensils or serving ware, no laundry facilities

room was beautiful, spacious with nice little kitchen area, a small dining table, large living area with couch

have been nice to have some plates, cutlery and dish soap in the kitchen area, but i was able to go to the

good location. coin op self service laundry. adequate breakfast. knowledgeable, friendly staff.

good location, comfortable bed, laundry facilities

location great, clean floor in room, laundry facilities available, simple but good breakfast

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

it had a business center and also laundry facilities

i find it a bit expensive for the hotel to do your laundry

the wifi is not paid, it's free

room service breakfast was pretty good

even accommodated us for early check in definitely a plus

wifi was quite weak and made it difficult with no cell phone access with being international guests

sandwiches at the bar were very good

spa and exercise room were superb

as soon as we arrived, beautiful room with comfortable bed, great facilities (food, live music, pool,

enjoyed our breakfast 'in bed'

due to covid the gym was closed and we had to wait for the bar

laundry prices could be more affordable

i wish there were an onsite laundry facility for guests.

no self serve laundry

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

the wifi was with very poor quality and was disconnecting constantly

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

i only have one disappointment, i was only there for one night and the pool was closed for their staff function

easier/quicker access to ice. late night menu needs a few more items for room service.

gym & pool we re great and size of rooms were terrific

the wifi was terrible to the point better off using hot spot on personal

disappointed in the $100 pet charge that we did not know about until check in

very comfortable room and beds! room was large and updated. nice pool and hot tub and great gym!

room had 2 double beds which were a bit small for 2 adults and 2 kids.

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

no guest laundry which is not helpful for overnight guests

guest coin laundry

good location excellent laundry bottle of water

location, central to lots of places to eat and the ice skating which our kids loved

it would have been great to have a laundry room too in the hotel.

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste

no room service. price for breakfast buffet was too high.

all of the drains drained without pooling

was not good access to laundry services, which i would expect from a location as urban as this one

carts filled with dirty laundry by elevators remained for several

price and location just a hotel to sleep has no pool or laundry

in the room there are instructions on laundry service, bags and forms

i hope you could have a laundry room

i really liked booking a time slot for the swimming pool, as it wasn't crowded and at times it was had the pool

friendly front desk staff and bar staff

we used the pool and the gym too,very nice and clean there too

location, loved the pool, rooms were clean and cool (perfect for a getaway in a heatwave

pool and hot tub was a great experience and more importantly, felt very safe with the covid