was located next to laundry room, with washing machines switched on quite early in the morning

were situated next to the cleaner /laundry room and from early morning the washing machine and the cleaning lady

noisy from early6am laundry machines and staff wearing hardshoes on wood floors

room was next to laundry facilities so when washing machine ran it was a bit loud.

breakfast was great value

no laundry bag in room and no slippers was surprising for this quality of hotel

no kids club, tennis courts closed, no laundry service, cold showers.

the gym and pool were excellent. hotel set in fantastic countryside.

the staff were superb, the breakfast was very nice and our dog was catered for also.

not much parking spaces near hotel.

our dinner was incredible and breakfast was also first class

amazing surprise to find dogs stay for free and there was a ev charger

food, both the breakfast that was included, as well as the dinner we opted to have, were excellent

property & grounds very warm welcome from all the staff excellent tasting menu & breakfast one night wasn t

not aloud in the restaurant (we had our wee dog with us) the staff set up a table for us in the bar area

room down at laundry corridor ..bath i wouldn't use rusty..

very little experience and couldn't answer very simple questions like when i asked if there was laundry on site

on arrival we noticed that the room we were given was dated, had broken windows and dirty laundry which i

location the health spa and really nice scenery also plenty parking space and very spacious rooms with bath or

plenty of parking

i had room service though so i am sure it would have been better if i had gone to the restaurant for it

breakfast selection is very good, dinner in dungeons excellent, the ambient is perfect

poor wifi in our room-had to leave room to use it.

wifi was only usable in the doorway of my room.

parking at front dorr got soaked walking round to check in

room we were given was 208 right above a laundry room i believe we could hear the whirling of a washing machine

my room had a view of half lovely trees and the other half big green laundry bags.

do not use the name of the hotel as your point of interest in the gps because there is a golf course by the

wifi also really struggled and we could only get 3 live tv channels and no streaming

fantastic facility. great rooms. great bar . very peaceful

was of very good standard and plenty of the breakfast items

hotel is very beautiful, the hotel decoration is very distinctive, the staff is very warm, the breakfast is rich

location, homely feel and a bar on site

lastly plenty secure parking

room looked recently renovated nice white bedroom furniture and plush carpets throughout

laundry service available if required

not a lot of room for people to have breakfast in the kitchen so we had to come in shifts

parking allowed directly outside front house at weekend

lovely breakfast, great hosts! nice and easy to get into the city centre

conveniently located for public transport and easy to find free parking on side streets a couple of mins walk

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

the room service was slow we ended up going to reception to order the food.

breakfast was excellent

we are in the restaurant for dinner this time (only downfall no kids food menu) i had the chicken it was a 20

veg sticks and dips starter we picked on the kids set menu was dismal but the restaurant staff were quick to

beautiful breakfast table. we only like a simple breakfast which is what we had.

exceptional staff, brilliant breakfast.

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

no bar, funny restaurant set up, small room, dreadful breakfast room service

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

30ish when the laundry/delivery was at the hotel

the wash and dry laundry facility was useful 5

noise of the laundry wagon and cages being moved around at 5:30 am - too noisy by far and too early

when asked about a laundry service one front desk clerk said that there was no in-house service when in fact

would have loved a gym and laundry

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers

no laundry service. helpless stuff at reception

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

and the 1030 check out left no room to have a sunday lie in

i didn't use the bar area abut it looks very nice and comfortable

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

245 second floor, the view was dirty laundry

there s no self service laundry. laundry service is a tad expensive.

the bed doona was way too small for the bed and no laundry facilities on site or close to hotel

shower worked well & laundry was fresh & clean

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to

the bed was very creaky and our room was right next to where the laundry room was and the staff would be in

the room we were given on arrival was 100 and next to the front door and laundry - noisy with the washing been

the laundry service is also wonderful

convenient laundry

was fantastic, so was the room and all the amenities - complimentary laundry machines, room had everything we

i didn't need it but there was a small laundry room near the reception too

laundry facility was also add on top with small kids travelling

was good to have laundry facilities but the drying cycle of the washer/dryer was not very efficient and took an

everything i needed to cook a meal, do my laundry, do my work, has been thought of and provided

the speakers and the wifi and the tv

the wifi was very poor. you need to have boosters so everyone can use the wifi.

wifi didn t work

room location was in the basement in what can only be described as the laundry room

we had do not disturb on the door, toilet paper wasn t topped up when room we cleaned, no laundry service

nearby amenities for grocery, dining, and laundry were amazing

the gym was well stocked with dumbells and a multi functional cable machine, which was helpful to get a

room service options were extremely limited, especially for a saturday night

when booking we saw that they had a laundry service

there was no laundry

loads of clean and dirty laundry outside our room for too long

very expensive for a 3 night stay. laundry service that is contracted out is very expensive.

chemical spray use for cleaning was left on top sink in the toilet, completely unsafe for kids

keeping- they left empty bottles, chips bag, laundry plastic bags around without throughing them away

sauna and pool were shut during our stay which was a shame but the staff member we dealt with on check in was

travel cot provided and breakfast and dinners in the restaurant had great kids options

wifi was not available for a whole evening but not a game changer for us

gym facilities and spa very good

beautiful house and surroundings pet friendly very attentive staff

great bathroom and shower really useful small kitchen with all you could possibly need for a quick snack or

there was a small kitchenette in the apartment to warm and eat take away meals

wifi issues, but could get online in lounge, with free whisky, so emails completed with varying

bed linen, great communication with owner and breakfast was very enjoyable , large grounds with parking 5 minute

laundry trolleys/ cleaning trolley left in the corridor for long periods

cleanliness to a hight standard, breakfast was great. staff very attentive.

weak wifi signal in the room.

we had access to the pool and gym facilities which i thought was good as you don't always have this option at

the free access to ice cubes and kids eating free for dinner was great

staff and was forever on the basement level when it did reach us it was sometimes full with laundry of something

looked like laundry cages or something

don t open, lack fresh air, slow inconvenient lifts often used by staff to transport large laundry containers

the staff were helpful and there is even a gym

in king deluxe room with castle view pleasant friendly staff good breakfast bar restaurant 24 hr room service

room was opposite a laundry or service base

2 hours of waiting sent laundry to be done friday evening , sat at reception until sunday afternoon

it s really noisy , you can hear the voices and the laundry machines , we woke up 7am with the room services

would be great if they charged for laundry by weight as opposed to by the piece

no ice machine or laundry facility for guest to use

maybe wouldn t recommend for kids/families but 100% would recommend for couples

food at the restaurant and great experience with room service as well, great food/drink selection and price for

the bar was cozy and nice place to end the day

staff was attentive and room service was prompt

the wifi in our room was unfortunately not good.

location. able to use gym and laundry facilities

laundry facilities were provided and staff were helpful figuring that out, but it was a bit of a

staff, breakfast and laundry

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for

just give you the password, but its not that simple as you have to access the u of e network; and laundry machines

thought it would have dressing gowns for that price though you have to take into the laundry.

don't have laundry service food quality just average you have to ask for the shampoo and soap everyday, as

the bar on the main floor was always open for espresso at any hour, and my room was quiet and bed

occasion i was in room 124 on the 1st floor which looked onto the back of the hotel which had a kitchen funnel

gym was adequate but not full function

location fabulous beautiful room parking brilliant

staff were very accommodating, we got an early check in which was fantastic

there's a very comfortable lounge bar which is relaxing for a few cocktails

with room service order but we still paid the price of the slightly higher priced item even though we

warmly welcomed when we arrived ahead of time, was seated in the beautifully furnished lounge ba bar and had a

no laundry bag.

the staff were efficient; they arranged an early breakfast and a laundry pick up/delivery on our behalf

just the wifi connection

to open the door and step inside into a very large, elegant room with original plaster cornicing, fireplace and

wifi was temperamental so was hard to try and connect and stay connected- but that was the only

room 101 is next to the laundry for the up house staff , very noisy

the wifi was intermittent and slow

i wanted an early check in and the team at apex facilitated that without any extra charge

friendly and efficient reception, good wifi and room size, comfy bed

felt that room service was just a little expensive

a bit noisy out on the main street, and super expensive laundry.

it meant sharing the lift with the cleaning staff and laundry trolley which i am sure was more of a nuisance

laundry is super expensive and they don t have the laundry bag option, to get a bag on

are over a high bath and it is actually dangerous climbing in and out for an older person no laundry

no bath robes available for spa facilities

room service was exceptionally fast & the breakfast delivered in the morning was fantastic

like that my room was right next to spa and gym easy access

i also would of liked there to be a bit longer hours for kids to use the pool

ordered room service which was delicious and felt really at home

to pay for wifi that isnt very good. it's 2018

room service

breakfast room service tray still out in corridor at 7pm

early check in and we were allowed to use the left luggage which was a great help for us

kids bed was very poor and swinging.

drinks to the room and helped us book another room for next week so we can come back with our kids

wifi was free and fast enough for my purpose, very large screen tv, clean, well furnished room,

room service was excellent- clean towels, bed making, etc

would have liked early check in but was not possible

pizza was cold ordered room service

no gym or spa, and the wifi access requires input of personal info.

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

it took a while for the hot water to warm and also the wifi was not the strongest

we enjoyed the games in the bar area for a while too

no wifi password and no slippers were provided within the room. room ventilation was poor

was greeted with laundry bags, stored in the hallway leading to my room

just be a laundry nearby as we could hear washing machine and tumble dryers late into the night and very

3rd and 4th floors had stinky dirty laundry stacked in bags causing a horrible stench

backlog of laundry filling the corridor outside the bedroom off-putting and cleared in the early hours waking

also the fact that the dirty laundry bags were scattered and left in the hallways did give the hotel a more

there is a common laundry room with a washing machine and a dryer

wifi was very good and pressure in the shower was great, beautiful kitchen/ bathroom/ sheets/

small thing is that we had to call to ask the wifi code, but realised that we had just missed it in our guide

the hotel can offer (heard multiple conversations in front of customers with people not knowing laundry services

of service, security breaches, no sound proofing in rooms, slack laundry service, dismal breakfast buffet

we sent a large load laundry to be washed and some came back shoved & squished in paper; not even folded

of response in getting laundry done

staff, the room, the food at the restaurant, value for money, laundry quality

washer / dryer available and no laundry service

staff organised laundry run for us

of laundry in the hallway - our first view of the hotel from the lift

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the

downstairs at the three sisters bar was nice, lots of different things to choose from