the guest laundry is getting a bit old. it still worked fine just looks used.

the washer and dryer in the laundry facility worked well

great breakfast grandkids had fun in the pool and the clean rooms.

1st floor room, close parking, clean room, good breakfast

location was good. parking was good. bathroom was clean

was spacious, beds were comfortable, it was very clean, they had an indoor pool, great location, laundry on site

breakfast, comfortable beds, laundry facilities, seperate sitting area and coffee available 24/7

kids had fun in the swimming pool and hot tub

pull out bed wasn’t comfortable. even for kids to sleep on.

need to let people know on your website that there will be a $25 charge for a pet.

larger pool is the only thing i would have liked better, but it still met our needs!

no breakfast and pool was close... for covid issues

geeat breakfast, easy to get to. very clean property. nice pool and spa.

appreciated the selections for breakfast rather than a grab and go breakfast bag

staff was concerned about the icy parking lot when we left

the staff was great, the laundry facilities were never busy, overall i would stay here again

could stock the kitchen with things

it's right off the highway and affordable with a kitchenette

it's a pet friendly hotel and not all pet owners are considerate about picking up their pet's waste

kitchen was great, comfortable bad, staff is friendly

big room and had laundry room

i later learned it was several staff members working in a laundry or storage closet

so clean. friendly staff. delicious breakfast. great social hour. very nice

loved the kitchen area with sink

made to order breakfast and evening reception

friendly and hard working staff doing the front desk work, laundry and maid service.

hallways were a mess with laundry and trash still at 4:00 pm

had adjoining rooms; met our needs with kids

the hotel itself was not buzzing with kids, our room was very noisy

must have been a sports tournament as there were a lot of kids who were making noises

premium price with no room service, no water in gym and poor communication

pool spa room

no room service except towels,etc,by request only

for such a nice place, we felt the pool fell short.

was no room service available and our room did not have a king size bed and it was over priced

there's too much moisture and humidity near the guest laundry area

room was perfect size and breakfast was a huge bonus

watching your kids swim couldn t last more than an hour with how hot it was in there

the pool was too chlorinated and our eyes were burning.

we always look for a good, clean hotel with a pool and breakfast

i had to get up early the next day and find a laundry mat to dry my clothes

bathroom- mold in shower, needs updating, had to be buzzed in to get to lobby, broken window in laundry/ice

laundry was not working

the laundry area really needed a good cleaning

didn't think until after we didn't get the password for the wifi or the time for breakfast

the pool was small.

wifi printed on paper, found it hard to read on the key envelope

easy and free parking and good location in terms of accessibility by car

nice selection of breakfast items

no bananas at breakfast but plenty other things to eat.

the kitchen

parking space yellow strips very hard to see

no dishes or utensils in kitchenette

filthy room, shady characters hanging around the entrance and parking lot.

could have a little bit larger parking lot for the size of your building

pet friendly and lots of families

room showed signs of negligent pet owners

there was no breakfast. the shower was great.

i liked convenience of location & the pet walking area. nice lights to park my car under.

continental breakfast.

the laundry machines, makeup towel, staff

included free breakfast and a guest laundry room

equipped with guest laundry, fitness center - but the treadmill was broken, which was ok because there s a

on site laundry and pool

the guest laundry room was next to our room and late at night and early in the morning it was terribly loud

i like the female front desk girl and 3 cleaning/laundry ladies.

laundry and drier on site but no detergent available for sale

i liked that there was no pet deposit. the staff was very friendly and helpful. very clean room.

pet friendly

wifi, no luggage cart

they were good to let us use the laundry cart when the other cart could not be found

laundry facility was clean

extra facilities like laundry room was a nice touch

the parking was crowed to say the least and the

room i was in had a full kitchen, if i were able to stay longer i would have taken advantage of that and i was

breakfast was tasty and had great variety

newly remodeled rooms, clean & warm indoor pool & hottub, great breakfast, comfy beds, cable & wifi

the room was very clean and the pillows were awesome. the choices at breakfast were great.

clean and comfortable. plenty of parking.

parking in rear was tight on sat

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

was dirty, could hear staff talking real loud in laundry room behind our room

in the room seals and carpet in smot and dirt ac work so loud that u cant sleep it was smoking room, but not

place was filthy from parking lot to the building to the roomsaid service maybe once a week hadtoo clean room

the room said it was non-smoking, but it reeked of smoke and there were several cigarette burns in the bed

needs a guest laundry so you can dry your swim clothes after enjoying the pool

front desk staff down to the laundry personnel were very helpful

the pool and cleanliness of the hotel.

the swimming pool very fun for kids!

the wifi was incredibly slow

no business center and they have coin op laundry but no supplies to buy.

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

pool was good and breakfast was wonderful.

stairwell is all gray, no handles on stairwell exterior door, crappy old windows and no working wifi the entire

didn t like the parking

we waited the storm out in the laundry room until it was safe enough to go back to the 3rd floor

that there wasn t a hot tub and that the chlorine was very powerful in the pool.

sister fell down the steps of the pool, my daughter did also

very good breakfast:

the pool was smaller than i expected and no jacuzzi to relax in

if you're happy with simple & inexpensive, plus bringing the pet(s).... this is a good choice

like smoke in the hallway and room of the bin-smoking room

is plenty of parking

non smoking room smelled like smoke. bathroom was nasty. vending machines didn't work.

was a bit of mold along the top of the shower in our bathroom and even though the room was non smoking, it still

check in and out was a breeze and the pool and hot tub were a sweet ending to our fun filled weekend

convenient, clean, well prepared breakfast

tv channels were great for the kids

the pool was good too & my kids loved it

breakfast was good. location good

convenient location and friendly service. i like the free laundry too.

parking lot

the property was very clean. excellent continental breakfast.

i like that the room was clean and the pool was warm enough to get in

eat the breakfast wasn't sure of location of the free breakfast not sure what else to put here just filling

could of used a hot tub and warm pool water.

you know what you re getting with a holiday inn express. clean and great breakfast!

location was good, close to many food places / laundry mat, we were there for 9 days

it was a place to rest after driving 11 hours. it is pet friendly. it served it's purpose.

laundry in the hotel

it did have a laundry area which should be available with an indoor pool.

no laundry for guests.

my message sent that day about laundry services (10/12) on booking

free parking, pet friendly and the breakfast was very nice

breakfast and laundry facilities

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

there was a large water puddle in the hallway by the laundry facility

laundry services were bad dryer wasn't working

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

thought laundry facility was kinda expensive $2

pet friendly

parking lot is small and awkward

parking close by entrance small sinks

room and was told they didn't have another room for us because we had service dogs and no other pet friendly

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

laundry door didnt work

that we only had 1 hour for pool in that we didn t have a microwave in room

that was a big bummer for my kids

pool and weight room

be better if front desk can help to exchange the coin (for laundry machine)

coin laundry facility in the hotel

i loved having laundry facilities on our floor as well

it would have been nice if there was a gym to work out in.

only thing - i went down to the hotel bar and other customers were super loud, playing their own music for us

50 and my laundry weren t even dry (half a load)

clean, comfortable beds. liked that it has a kitchen.

room was top shelf with a very modern kitchen and bath

pool small and with screaming kids, very noisy, not usually any pool towels available

gym brand equipment is great, but would like more equipment in

very clean room, plenty of free parking and staff were very nice.

very clean and modern. good location next to restaurants. lots of parking.

us into the hotel was short with us and didn't tell us where to locate our room or what the wifi code was

it was nice and quiet, parking was good. easy to get to our room.

able to get a drink at the bar there and visit with friends

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

laundry facilities could have accepted cards or tap to pay would have been nice

cleanliness, parking, location

friendly staff super clean smells clean great breakfast

the gym is small

second well into the night someone in the parking lot was working on a harley davidson starting it revving it

the wifi was weak and regularly timed out

parking for our pickup and trailer

the shades did not keep out the glow of the parking lot

i m not sure if they had wifi, which would be nice for any future visits.

having a laundry room on site was a huge

also house laundry center available on first floor along with vending machines

i don't think the laundry machines need to be $1

they have guest laundry, and several

to use credit cards we should be able to use cash also and just probably a change machine for the laundry other

were kids everywhere running throughout the place and they took over the pool

the staff was amazing! kids loved the indoor/outdoor pool.

the pool goes from the inside to the outside and my kids loved swimming at night

great location, and my girls loved the pool

pool was packed but that will happen with kids there

or plastic bags available for dirty laundry/trash

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

laundry services were free

free onsite laundry was also a nice touch

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

laundry

also onsite is a laundry room but brinf your own detergent but they sell them at the front desk

breakfast and evening social were great laundry facilities were clean

we needed laundry facilities

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

plenty of parking, fairly easy to find

could have been more breakfast items but i was happy some were offered despite the pandemic

the pool was nice and warm and connor at the front desk let us use the pool after hours

big pool for the kids

awesome breakfast. very quiet

the pool was big

it was embarrassing and the kids were not happy

the pool was closed due to a part broken on the filter

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

employees help pool towels close to bus route great for the price!! fast food on the block

hot tub, smelly room, broken ice machine, closed gym, broken tstat, drug needles outside, unprofessional looking

there were a bunch of alcohol bottles all over the parking lot

central to our activities , staff was very friendly and helpful. laundry was easy to use.

thin walls so you could hear the sounds from the laundry

small parking lot, but free parking so i can t complain.

everything - including pool area

parking was a little awkward

the breakfast was a little light

shower is great and hot, breakfast isn t fancy but gets the job done

you like stray cats roaming the lobby and kitchen area, smoke alarms that wake you as the staff prepares

had no breakfast available due to covid19

parking lot had a broken car engine in just outside the front door

location, space, cleanliness, laundry on site

nice rooms, quiet, good value for the money, convenient and reasonable laundry

nice workout gym and laundry rooms

the laundry machines only take bank cards and charged my account multiple times

it is friendly & has vending machines and laundry

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

we had to drive through some little strip mall parking lot to drive around it to get to the hotel located back

nice pool and gym

i had plenty of parking

area with the food, the halls smelled like weed, there was no change available ever for the laundry

if you want doing laundry, unfortunately, there is just one machine and need quarters, and no chance to get

informed that pool was closed which is why i choose it coffee maker broken laundry was

are remodeling the laundry room, so i didn't have a change of clothes for myself because the laundry room was

absolutely nothing that was suitable for someone on a lower carb or sugar diet, on-site 24 hour laundry facilities

pool was closed, was not informed of this at check-in. dirty laundry left in room.

so much included with stay. breakfast, laundry, parking, pool ect. bed very comfortable!

free laundry facilities

it was a bonus having a laundry room for guests, and also having the kitchen facilities in the room

had to get fresh towels, laundry bags, etc

except maybe having guest laundry on our floors

room service

clean and spacious. very good breakfast.

parking, good location for what we were wanting

continental breakfast was very well set up with great options

t do laundry that day so they didna

amenities have been suspended due to covid or lack of fixing things including a sign on the guest laundry that

there were little random pieces of rubber all over the floor, human/pet hair all over the bed under the covers

the hotel is supposed to be pet friendly which was one reason why i booked them because we were traveling with

pet friendly hotel in a good location

good however not many breakfast options for the kids and juice machine didn't work for them

the pool area was also nice and clean, but water was chilly according to the kids

the kitchenette in the room was great and included a dishwasher

covered car parking, fitness center, decent breakfast

breakfast was the only thing i could say was not bad but some meat could be added

breakfast

minimal breakfast selection.

would have liked to see more gluten-free items offered for the breakfast buffet.

were rushed out for parking lot to get plowed

the breakfast was by far from being the best that i have had at super 8 and others motels.

i came back with dancers who needed showers and there were no clean towels because the laundry lady went home

also was able to do my laundry there which was a plus

clean comfortable rooms, excellent breakfast and pet friendly.

the breakfast in the morning was amazing and my entire family was able to happily fill up

did not like the fact the pool area was not in working order

the laundry room

the guest laundry room was terrible

the room was pet friendly. had to smell of pets

i can find a complaint it was the gym, the setup wasn t ideal and could be a better layout

it was one adult and 3 kids

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

the shuttle bus should run later than 5:30 pm.

price for a double queen suite on a friday night, plus the included, amazing saturday morning hot breakfast

the free beer and wine in the evening is a nice touch as well as the kitchenette in the rooms

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

breakfast was good, laundry price was higher than i expected. overall stay was good

pool small, no ventilation, closed early

breakfast was delicious and rooms were very clean

offered and delivered for us shuttle transportation to old market, very appreciated

housekeeping - laundry

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

wonderful pool area for the kids

the guy that made breakfasts was super, especially during the busiest of times

the staff was more than accommodating and the shuttle crew was friendly, on time, and safety was a priority

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

loved him, he really set our mood for the weekend- good food- room service options

bar service and food were excellent, front desk staff were helpful and very pleasant, rooms and

that was our only sink even though we had a mini kitchen in our suite

bathroom sliding door was so heavy my kids couldn't shut it (and took me a minute to get it)

very well decorated and laid out. roof top bar is sweet. rooms are awesome. very good food

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

the vibe and that it had a roof top bar also a restaurant in it.

wifi speed could be faster.

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

one of the reasons we chose this hotel was because the website stated they had a shuttle and we did not want

handles missing or falling off, large stains all over in hallway carpets, mildew in bathroom, room service we

can't connect to the wifi at room

we walked 5 minutes to the playground and it was brilliant for our two kids with the closeness

no laundry facility

no laundry.

the room was nice and spacious, comfortable beds, stable wifi connection

breakfast was great a lot of nice options

the website was a little misleading about the full bar and restaurant.

laundry was so nicely done

breakfast was good. laundry facility was wonderful to have.

clean. good breakfast.

pool was rather small and not very secluded, with windows right off the main lobby

our family of 10 enjoyed the rooms, delicious breakfast and swimming pool

arrival we asked about the laundry facilities

kids had blast and this looks to have amazing views in the summer

is attached to a casino, which is a plus for our purposes, but the parking is mixed with the casinos main entrance

parking wasn't great

location, shuttle, & nice breakfast

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

would appreciate a change machine in the laundry area.

s a bit of a hike to the casino - not what i consider a short walk

kids found an m&m and a cough drop under the bed so checking underneath the bed would be a good

trouble with the laundry app, wish i had understood i could use a credit card without using the app

the smell of laundry that had been sitting, staining in the toilet

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

wish someone would have explained the laundry protocol

generous laundry facilities

love staying here, great location nice home like rooms kitchen to cook i always stay here, fantastic

location, staff, room, breakfast, gym, it was all excellent.

i ended up buy snacks from front desk mutiple times because of my kids

but, the hotel has a shuttle that is always on time

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

the shuttle around downtown.

the pool was being renovated. our 9 year old had been looking forward to a pool.

was top notch from check in, bar, restaurant, room service, and to check out

booked this hotel because it was pet friendly and the affiliation with hilton hotels

laundry on-site was a real bonus as we stayed for 6 nights total

the breakfast was excellent and the choice of items were great

room with a kitchenette has no stove top or full size fridge but it was roomy

breakfast options, friendly staff

other minor downfall is most of the parking spaces are on the backside of the hotel with no entrance on that

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

went down to get more and had to wait because they weren't done in the laundry for both nights

no guest laundry

parking great

nice pool facilities, friendly and helpful staff

this hotel says they have laundry facility and breakfast also a pool

hotel says it has laundry facilities and serves breakfast that is not true

the shower, walls,muddy or poop on the bottom of the door frames in the bathroom no trash bags or laundry bags

no breakfast or laundry due to renovations

room smelled like wet laundry

t be back have to pay for all our laundry to be

main dryer in laundry room left black marks on some of our clothes.

thing i didn't like is the pool was very small and at all times was loud with kids screaming, splashing, and

the pool chemicals seemed a bit too strong so the kids couldn't spend a lot of time there.

person at front desk so sweet- asked us about preference of room(floor?, near pool, etc)

as well as dirty laundry laying around from previous

there was not a laundry bag in the room

breakfast now is a cold bagel, a granola bar and an apple in a sack

lobby bar was rarely open. extra charge for parking was unexpected.

pool was closed

offer deals but when you check in do not seem to honor overcharge for room and no room service, advertise

i liked the convenience, restaurant s onsite and free parking.

no room service 1 restaurant no coffee shop casino was filthy

free shuttles between casinos

plenty of parking for trailers & trucks

and complimentary laundry

the restaurant/ bar did not meet my expectations as well as the hotels lack of pool/hot tub.

asked for rose petals or anything they could do

the staff was very awkward and not the most helpful; they gave us no information on the wifi or breakfast and

the breakfast sandwiches and the bar were amazing. the location was perfect for our plans.

that is, it's not part of the fitness center or oriented towards kids

staff, cleanliness, shuttle, pool. everything was great!

staff, cleanliness, shuttle, pool. everything was great!

too many kids in the pool. p

attempted for 45minutes before 10p to contact someone to order room service to be told at 10p that theres nothing

i needed to do laundry rather badly

the desk staff were busy doing laundry or cleaning the floors instead of attending to the guests needs

a nice place to stay close to the casino's and they will call the shuttle for you

maybe a hot tub by the pool!

the wifi was fast,the staff were nice and polite and the breakfast was decent

no dirty laundry bags

this hotel had guest laundry as well, however i didn't need to use it

best extended stay hotels around the council bluffs/omaha areas and for the price and includes a pool you

the hotel was very clean & the staff was wonderful. i liked the micro kitchen.

is good near casino, bass pro, and theater but not the easiest access to the hotel itself

plenty of fresh towel and laundry room with two each of washers and dryers

good fitness room and laundry room

we needed an extra bed with all our kids and they brought us one quickly since all the rooms were booked

lobby offers very comfortable options for for food, coffee, or a bar drink

my kid couldn t swim the first night of our stay because a large group of travelers- i think a kids sports

no laundry room.

guest laundry not available

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

laundry room needs help

my laundry was taken out of the washer and thrown on the floor

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

staff is very helpful; good complimentary shuttle service around omaha and to the airport.

shuttle services sucked

gave this a bad score because although the facility was in good shape, i requested an early check in because i

we stayed 3 nights,no room service

their laundry hasn't worked in a while and their web site leads on as if it's operational

location a bit out of the city centre, but close to the casinos, so that s good.

the parking was all in one location.

didn't work in fitness room, carpets didn't appear clean, bathrooms not in good shape at

the pool room was ridiculously hot! no need for it to be heat stroke levels!

the place was near a lot of new and nice places. great parking, private area and quiet.

we couldn t enjoy the pool because of the amount of kids that were running wild all over the place unsupervised

parking lot that was well lit

clean, modern, easy free parking

very chic hotel. pretty lobby & bar area, nice pool & gym. the staff was incredibly friendly!

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose

location, laundry room

the price of the laundry..

laundry perfect

parking lot not big enough ok

paid extra for a suite, and i specifically booked this because i was lead to believe a bar and restaurant were

it was a convenient, short walk to the casino

the staff was great, the pool was good for the kids, the view was beautiful.

room was nice / liked the fitness room / pricing

also, the parking lot has a lot of traffic due to