thin walls so you could hear the sounds from the laundry

central to our activities , staff was very friendly and helpful. laundry was easy to use.

excellent breakfast included, pool, restaurants close. excellent customer service!

my daughter said it was the best bacon at breakfast of any of the hotels we stayed at

parking was a little awkward

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

price blew my mind and it was clean, bug free, clean room, tv/wifi, air conditioning worked

there was no information in my room about wifi or services or anything like that

we arrived when the pool was closed, but they were nice enough to open it for a short time for our kids

nice workout gym and laundry rooms

the laundry machines only take bank cards and charged my account multiple times

wasn't an atm or bill changer for laundry and vending

location, space, cleanliness, laundry on site

it is friendly & has vending machines and laundry

free onsite laundry was also a nice touch

laundry services were free

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

or plastic bags available for dirty laundry/trash

i like how quiet it is and peaceful. the free laundry is a bonus.

second room was clean, but room service did not come clean/tidy up the room or bring more towels

the kids loved the indoor/outdoor pool

not pet friendly, i have a dog. how bout some live music in lobby sat nights??

decent bar, restaurant, gym, an location.

the kids loved the indoor/outdoor pool

laundry facility was broken down

to use credit cards we should be able to use cash also and just probably a change machine for the laundry other

i like the on site laundry. i love the comfort of the bed and room over all.

also house laundry center available on first floor along with vending machines

they have guest laundry, and several

absolutely nothing that was suitable for someone on a lower carb or sugar diet, on-site 24 hour laundry facilities

a hotel with hundreds of rooms and a laundry room with only one washer and one dryer

informed that pool was closed which is why i choose it coffee maker broken laundry was

also, the laundry facilities were out of order which was inconvenient

are remodeling the laundry room, so i didn't have a change of clothes for myself because the laundry room was

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

pool was a bit small for lap swimming and if only a few others were in it, it was crowded

had a little kitchen with fridge and freezer

wish they had more children’s channels on tv (disney, pbs kids etc)

we needed laundry facilities

breakfast and evening social were great laundry facilities were clean

also onsite is a laundry room but brinf your own detergent but they sell them at the front desk

laundry

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

from the check in to the breakfast

was very patient with us as we waited in the lobby for 3 hours with all of our luggage and two kids for aaa to

big pool for the kids

that they will clean the room everyday and the breakfast was great i received a great deal

nice room and decent parking.

laundry facilities could have accepted cards or tap to pay would have been nice

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

the pool area is small and not very family friendly.

hotel with great parking area in a great location

the wifi was not working during our stay due to a power outage. not their fault, though.

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

was broken taillight remnants in the parking lot making it look like our car wasn't safe there

breakfast was great, many options!

love the staff and that it was pet friendly.

staff was great, and breakfast was wonderful

shower is great and hot, breakfast isn t fancy but gets the job done

smell on the 2nd floor, needs better breakfast but the food was good

big parking lot

breakfast, waffles, scrambled eggs, sausage and biscuits w/gravy

t do laundry that day so they didna

amenities have been suspended due to covid or lack of fixing things including a sign on the guest laundry that

it is a pet friendly property, a pet waste station would be nice, but otherwise, there s not a thing i

there were little random pieces of rubber all over the floor, human/pet hair all over the bed under the covers

the hotel is supposed to be pet friendly which was one reason why i booked them because we were traveling with

great room, lobby, free parking. quiet.

it was nice and quiet, parking was good. easy to get to our room.

i love the tea tree shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming

free parking

very clean room, plenty of free parking and staff were very nice.

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

be better if front desk can help to exchange the coin (for laundry machine)

i couldn t connect the wifi to my fire stick

also our room was right by the parking garage and the parking garage echo can be a little annoying in the rooms

50 and my laundry weren t even dry (half a load)

to the amount of children staying on same day as we were the breakfast area was messy

bugs crawled to kids which is really creepy and annoying

we took kids to swim .. easy breakfast

in the king room with the kitchen attached

room smelled like wet laundry

this hotel says they have laundry facility and breakfast also a pool

no breakfast or laundry due to renovations

the shower, walls,muddy or poop on the bottom of the door frames in the bathroom no trash bags or laundry bags

hotel says it has laundry facilities and serves breakfast that is not true

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

no guest laundry

went down to get more and had to wait because they weren't done in the laundry for both nights

noise in parking lot

parking lot was full and hard to park in due to snow, not necessarily the hotel's fault since there

laundry in the hotel

it did have a laundry area which should be available with an indoor pool.

my message sent that day about laundry services (10/12) on booking

no laundry for guests.

they did fix it by the time we left and our kids swam but their cousins couldnt join them

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

laundry services were bad dryer wasn't working

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

there was a large water puddle in the hallway by the laundry facility

breakfast and laundry facilities

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

laundry door didnt work

the bar that served food, the pool, the cleanlinessud83dudcaf

wifi and tv signal was spotty, constantly going out and rebooting

always friendly and it is nice to have a bar right there

breakfast was good. laundry facility was wonderful to have.

laundry was so nicely done

our family of 10 enjoyed the rooms, delicious breakfast and swimming pool

the breakfast was great, lots of options for cold and hot

our family of 10 enjoyed the rooms, delicious breakfast and swimming pool

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

staff and pool

pet friendly, nice breakfast

location was great. small pet fee.

smoke, so i got a smoking room

like smoke in the hallway and room of the bin-smoking room

people doing drugs in parking lot

the staff was so amazing they had me down in non smoking room but switched it after showing it was their mistake

parking lot was filled with garbage and dog crap, cars parked on both sides of the small entrance

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

was dirty, could hear staff talking real loud in laundry room behind our room

parking lot was covered in ice and very slippery

place was filthy from parking lot to the building to the roomsaid service maybe once a week hadtoo clean room

there were very rowdy kids right next door and in the parking lot

front desk staff down to the laundry personnel were very helpful

needs a guest laundry so you can dry your swim clothes after enjoying the pool

the wifi was incredibly slow

this turned out to be a brown bag with a muffin, banana, granola bar and bottle of water

the wifi was also very weak, i could not get connected and the couple times that i did the connection

pool was closed

pool was a little small

the king suite room was nice in giving us space from the kids, and the bed was very comfortable

air blowing across the bed breakfast biscuits too hard and waffles didn t cook properly

pet friendly! super clean. garage for parking our vehicle. variety of breakfast food.

the pool, hot tub and gym were all in working order

lighting in the parking lot or in front of hotel

the pool, hot tub and gym were all in working order

we were allowed early check in on our arrival, also they had a great warm

staff, prompt check-in and check-out, clean, spacious, comfortable guest room and ample parking

wifi sucked

i really loved how lit up the parking lot was because i felt that my car was very safe

the wifi was weak and regularly timed out

room i had was very spaciousness wuth a full kitchen and a separate room but was not set up

plenty of room including the kitchenette

clean and modern. good breakfast.

clean, well maintained room. nice variety of choices at breakfast.

you know what you re getting with a holiday inn express. clean and great breakfast!

pool was perfect temperature

i like that the room was clean and the pool was warm enough to get in

laundry room area ac on but no cooling coming out - hallways outside room - really no ac/none in

it's always clean, the staff is very friendly, and you can't beat the hot tub and pool

everything was perfect. the pool may need updated, but other than that everything was great.

loved how quite it was , the friendly staff, very clean, & great breakfast

great beds, nice breakfast and clean!

the breakfast was great. and the staff is amazing...so nice and friendly

breakfast was all junk food. could have yogurt, boiled eggs, and other health options.

clean rooms, comfortable beds and good breakfast

breakfast was very good with a nice variety

pool

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

that we could bring our pet companions

the location was great and safe. the breakfast staff was outrageous!

great hotel for dog lovers. very pet friendly and adjacent to a park. great location.

filthy room, shady characters hanging around the entrance and parking lot.

no dishes or utensils in kitchenette

the kitchen

could have a little bit larger parking lot for the size of your building

parking space yellow strips very hard to see

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

breakfast was good, laundry price was higher than i expected. overall stay was good

gym had nothing to wipe down equipment

pool

the pool was closed

housekeeping - laundry

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

the wifi did not work in the room. i could log in but the bandwidth was not sufficient.

staff was very nice. pool was amazing for the kids to play in. the food was good as well.

extremely slow wifi and no cell phone service.

the staff was great, the laundry facilities were never busy, overall i would stay here again

like the fact that it was clean and fit out families needs with the kitchenette

were young adults gathering in the parking lot at all times of day and night

it's a pet friendly hotel and not all pet owners are considerate about picking up their pet's waste

noise from parking lot

larger pool is the only thing i would have liked better, but it still met our needs!

the pool was closed due to covid

geeat breakfast, easy to get to. very clean property. nice pool and spa.

appreciated the selections for breakfast rather than a grab and go breakfast bag

no breakfast and pool was close... for covid issues

breakfast, comfortable beds, laundry facilities, seperate sitting area and coffee available 24/7

was spacious, beds were comfortable, it was very clean, they had an indoor pool, great location, laundry on site

breakfast choices were excellent

need to let people know on your website that there will be a $25 charge for a pet.

large room, comfortable beds, reasonable pet fee and pet area

i later learned it was several staff members working in a laundry or storage closet

big room and had laundry room

a bunch of kids were horsing around on the floor after 11 but i asked them to stop and they did.

restaurant and bar open till 10

nice place. grand kids loved the pool

bar was closed and parking was rough, but super lovely stay, kind workers

restaurant was excellent and the rooftop bar is quite special

the bar vibe was fun and lively

the vibe and that it had a roof top bar also a restaurant in it.

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

hallways were a mess with laundry and trash still at 4:00 pm

friendly and hard working staff doing the front desk work, laundry and maid service.

host a lot of sporting tournaments in the area so be prepared for whole teams of kids in the hotel on weekends

we were unable to use the hot or pool because it was so full

is clean and has a nice pool for the kids

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

bed! room service / hospitality was wonderful

pet-friendliness + toiletry brand + decor + friendliness of staff + restaurant/bar on-site +

can not burn a fire in the fireplace. no handles in the shower for safety.

the food at the bar was great and the location was close to the old market

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

description of room said it had a coffee maker and there was none, we ask room service for one and never brought

location was great! nice pool

room and pool

the shuttle around downtown.

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

can't connect to the wifi at room

gym

handles missing or falling off, large stains all over in hallway carpets, mildew in bathroom, room service we

shuttle service was great

generous laundry facilities

have a shuttle if going to old market

for kids to do, valet parking charge and service, room was small, sofa bed uncomfortable, temperature

clean room with kitchen and nice shower

loved the shuttle bus

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

didn't eat the breakfast as we were fasting before mass

the window was open on the 3rd floor and maybe bc they knew it wasn t working, but with little kids, i could

we moved to this hotel from a different hotel because the kids wanted a pool, but the pool is not operational

location is awesome, good breakfast, staff was outstanding. had a wonderful trip!

i think they may have been having trouble with their laundry as they were lacking clean towels too

clean comfy beds, pool gym and laundry room were open

it would ve been great to have a plastic laundry bag to transport home wet swimsuits

above average gym and pool stays open late

pool, modern lighting amenities

i liked the front store area had laundry soap and dryer sheets in small batches

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

trash and laundry were left in the hallway all day, until that evening

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

pool had several people there without wrist bands

ve stayed here about 8 different times over the last 6 months and it s always amazing and the kids love it

complimentary shuttle is very useful! good breakfast.

disappointed kids (and adults)

fit the 5 of us comfortably, the pool was a big hit and we used one of the grills that was available

the rooms are large with a nice kitchen area

no laundry facility

no laundry.

the room was nice and spacious, comfortable beds, stable wifi connection

was able to get an early check in and check in was very easy. liked having the on-site parking.

breakfast was great a lot of nice options

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

woman folding laundry was always happy and singing

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

i just emailed yall my address i left a few clothes in the plastic laundry bag in my room#344

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

the bar was lively and parking is only 15 dollars per night when you re a hotel guest

the pool and gym were nice

easy to get to, adequate parking, nice staff, decent price, clean, pet friendly.

front desk and airport shuttle driver. bar tender was also extremely accommodating.

attempted for 45minutes before 10p to contact someone to order room service to be told at 10p that theres nothing

wasn t the best it was very salty (and i like salty food ) and their wasn t many option for kids on the menu

due to covid the elevators were a bit of a hassle and we had to sign up for time in the pool

the fitness center

too many kids in the pool. p

there was not a laundry bag in the room

as well as dirty laundry laying around from previous

location, cleanliness and breakfast, pool was nice, warm as well

lobby bar was rarely open. extra charge for parking was unexpected.

noisy kids one night and a noisy 'couple'

and complimentary laundry

no shuttle service to downtown bars/restaurants; shuttle only runs to the airport.

good location, even in the winter it was a somewhat quick walk to the old market bars

the wifi wouldn't load enough for us to play a movie

location, free shuttle, and room was modern/clean

wish someone would have explained the laundry protocol

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

trouble with the laundry app, wish i had understood i could use a credit card without using the app

the smell of laundry that had been sitting, staining in the toilet

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

it was a bonus having a laundry room for guests, and also having the kitchen facilities in the room

had to get fresh towels, laundry bags, etc

free laundry facilities

so much included with stay. breakfast, laundry, parking, pool ect. bed very comfortable!

pool was closed, was not informed of this at check-in. dirty laundry left in room.

except maybe having guest laundry on our floors

it was nice and clean. comfy beds. quiet. breakfast was great. just overall nice stay.

not having available parking and no bath tub.

unhappy no bathtub to take bath, no hot tub, and no parking available when we returned to the hotel

but it is off of a few small industrial roads, definitely have to trust gps to get you to the parking lot

the bar was closed. it was a husker game and i would of liked a drink that night.

new and clean, very nice with snack bar and coffee in front very nice staff

nice bar nearby. the pitch

clean room. easy check-in. free parking.

the late check out was amazing

the guest laundry room was terrible

the laundry room

the level of room service does to match the price of hotel

great room. breakfast was awesome.

the room was pet friendly. had to smell of pets

the guest laundry was definitely a plus

also pool could be a little warmer

being told pool is out for weekend but then open the pool up when a bus load of kids came in

it also made a lot of noise being opened so when my husband was sleeping and my kids from another room needed

shuttle picked us up on our midnight arrival into omaha

no breakfast ate at casino restaurant

no room service so it was convenient that there were also restaurants downstairs

free shuttles between casinos

was looking for a nice cocktail bar where one could sit and have a conversation with clients but there was only

parking

the workout room is probably one of the better ones i've gotten to use and the laundry is so affordable

the laundry was cheaper than any other hotel i stayed in

location - close to mall, restaurants, stores, safe running route, good gym with adjacent laundry

we didn't use the kitchenette, gym, or laundry, but the facility would be great for someone needing an extended

great facilities! we used the pool with our grandchildren. well maintained in all areas.

substantial breakfast included and airport shuttle

pool is very small

clean rooms, well designed. clean fitness center.

good breakfast

breakfast and great service, despite how busy it was the day of check in

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

guest laundry room out of commission as well

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

breakfast was amazing both days and they had hot breakfast, staff was super friendly, pool was nice and the

i came back with dancers who needed showers and there were no clean towels because the laundry lady went home

also was able to do my laundry there which was a plus

great staff, clean bright, good breakfast plenty of parking

the kids were excited to go swimming and were disappointed

breakfast was ok but a bit skimpy

housekeeping was still there at 8pm with laundry lying in the hallway

which i had to get laundry and trash and help make the bed

be made, five of the six pillows lacked pillowcases (which was remedied following a trip to the laundry room

hallway by, what looked like any room that had been occupied the night before, and no one from laundry had picked

short staffed and dirty laundry left in hallways

clean, modern, easy free parking

we couldn t enjoy the pool because of the amount of kids that were running wild all over the place unsupervised

we came with kids who wanted to swim and the pool was poorly taken care

the style of room and the pool table and bar and staff

the style of room and the pool table and bar and staff

the laundry service was out of order too

kids were disappointed the jets were not working on the hot tub

and the wifi kept requiring us to re-log in every time we needed to use it

online description mentioned free parking while we would be gone on our trip

the kitchen staff was pleasant and the breakfast offerings were very good (sausage, toast and omelets,

we even used the property laundry with ease

if you do laundry

kitchen and den were useable and a great addition to the large double room

he helped us when we were locked out of our room, brought towels to the pool, and he brought us a roll away

miss cooked breakfast

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

no breakfast, but they sell breakfast items. our room has a kitchenette.

was nice to have a separate “living room” and kitchen

i was surprised to have a mini kitchen but it was clean with updated appliances

, soap, laundry bags etc

as having laundry services, fridge, hot tub, coffee machine in room, phone in room, fridge in room

no laundry room for guest as stated there was and the atm machine was broke

like when you accidentally leave a load of wet laundry in the washing machine

to wait 10 minutes for housekeeping and laundry people find the front desk clerk

i had to get up early the next day and find a laundry mat to dry my clothes

laundry was not working

the laundry area really needed a good cleaning

bathroom- mold in shower, needs updating, had to be buzzed in to get to lobby, broken window in laundry/ice

price and free parking. satellite tv.

wifi printed on paper, found it hard to read on the key envelope

the breakfast

wifi network didn't work.

used a wifi password rather than name and room

fitness center was a joke. smelled, nasty carpet

no linen bags for dirty laundry

there was also this lady but i forgot her name that kindly directed me about the laundry and was a kind soul

price, distance to omaha zoo, breakfast variety, fridge/ microwaves in room, laundry

laundry facilities clean and cheap

was disappointed that guest laundry was not working

arrival we asked about the laundry facilities

parking would be nice if there were designated parking for hotel verses casino parking

walkway to the ameristar casino and having in nice indoor pool was the icing on the cake

i was very disappointed that no one could get the wifi to work

modern rooms, nice pool

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

the elevator and the washer in the laundry room need to be better taken care of.

would appreciate a change machine in the laundry area.

woke up kids and adults

that was a big disappointment, not only for the kids, but for the adults as well

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose

the price of the laundry..

laundry perfect

location, laundry room

also had a mini kitchen, which was very convenient

free guest laundry

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

great staff rooms breakfast and pool. free laundry for hotel guests

i love staying here, they alot of extra amenities. free laundry

their laundry hasn't worked in a while and their web site leads on as if it's operational

like a cooler pool but i thought the pool was cold

the parking was all in one location.

breakfast could have been better, but i liked that they didn't run out of food and quickly

the location for the price listed was great! east check in, even allowed me to early check in.

this hotel had guest laundry as well, however i didn't need to use it

no dirty laundry bags

parking lot

large free parking lot

size of the room, indoor swimming pool, availability of snacks and practical neefs