they were good to let us use the laundry cart when the other cart could not be found

extra facilities like laundry room was a nice touch

laundry facility was clean

it smelled like someone was smoking inside or someone was using weed

having a full kitchen was nice!

the laundry machines, makeup towel, staff

the guest laundry room was next to our room and late at night and early in the morning it was terribly loud

equipped with guest laundry, fitness center - but the treadmill was broken, which was ok because there s a

included free breakfast and a guest laundry room

on site laundry and pool

there's too much moisture and humidity near the guest laundry area

the parking lot lights on the sides of the building were often not on so i parked out front which made

booked this hotel because it was close to where are kids were playing softball this weekend

breakfast was excellent, staff was very friendly and the rooms were very clean

included as usual option in premier inn good parking field in front of the building pool even though always

convenient location and friendly service. i like the free laundry too.

parking lot

the rooms were spacious and bed was comfy. pool was perfect for the kids.

the pool and hot tub were very cold and the fitness center was under construction

loved the pool. clean and comfortable rooms. liked the marketplace.

it gave me a headache and my kids couldn’t fall asleep

breakfast was nothing to write home about, but it was pretty passable

there were toddlers and little kids in hot tun playing ball one day and the next they had speakers and loud

continential breakfast and your prices were high the pool was small as to many kids for our kids to enjoy

small pool and hot tub wasn't working

for such a nice place, we felt the pool fell short.

pool was small but my daughter loved it and i loved the hot tub

we waited the storm out in the laundry room until it was safe enough to go back to the 3rd floor

breakfast is good,the location is perfect

sister fell down the steps of the pool, my daughter did also

beds were relatively comfortable. pool was fun for the kids. breakfast was really good!!

like hot tub breakfast was good

location was good, close to many food places / laundry mat, we were there for 9 days

it was a place to rest after driving 11 hours. it is pet friendly. it served it's purpose.

thought laundry facility was kinda expensive $2

pet friendly

for a decent place to stay and that's worth your money staff is friendly rooms are clean free breakfast nice

room and was told they didn't have another room for us because we had service dogs and no other pet friendly

wonderful staff, very clean, extremely comfortable, great breakfast.

the guest laundry is getting a bit old. it still worked fine just looks used.

the washer and dryer in the laundry facility worked well

the pool was smaller then it looked in the pictures.

no wifi password offered, mattress was worn out

great breakfast grandkids had fun in the pool and the clean rooms.

good location. hot tub wasn t working. breakfast was a typical continental breakfast

thing that we didn't like a lot was the pool, bleach smell was way too strong, you could barely breath

close to venue. accommodated early check in.

pretty beds were so comfortable and the room was super big and spacious,so was the bathroom the pool was so warm

parking in rear was tight on sat

t be back have to pay for all our laundry to be

main dryer in laundry room left black marks on some of our clothes.

hot tub was full of little kids. one of are main reasons for staying and we couldn't even use it

the kids loved the indoor pool and the fountains were such a nice touch

breakfast was amazing, booked this stay same day we were arriving, chose based on location and

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

would appreciate a change machine in the laundry area.

the breakfast was okay but has room for improvement

it was a great time. loved the beds and the breakfast. the cleanliness was great.

arrival we asked about the laundry facilities

love the room set up, with two tvs. location was great. breakfast was good.

location, shuttle, & nice breakfast

we had our family there because we were flying out the next day and needed a shuttle

next to a casino and parking was shared with the casino

that it was connected to the casino.

breakfast was great, and the bartender in the lobby bar is a wonderful person.

room was nice / liked the fitness room / pricing

the staff was great, the pool was good for the kids, the view was beautiful.

didnt know it was a casino but that wasnt a problem.

good fitness room and laundry room

plenty of fresh towel and laundry room with two each of washers and dryers

i went to the pool and it was very clean

the restaurant and bar area were nice, and the staff were pleasant and friendly

clean. nice location. pick up / trailer parking if lot is not full.

my laundry was taken out of the washer and thrown on the floor

guest laundry not available

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

no laundry room.

laundry room needs help

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

laundry services were bad dryer wasn't working

there was a large water puddle in the hallway by the laundry facility

no laundry for guests.

laundry in the hotel

my message sent that day about laundry services (10/12) on booking

it did have a laundry area which should be available with an indoor pool.

the parking was my least favorite part of our stay. it wasn't horrible, however it wasn't great.

my room was right next to the laundry room, utility room

room was directly above the housekeeping laundry area, which was very loud, and there were some noticeable stains

after 30 minutes i walked to the laundry room and asked for help

i had to listen to the commercial hotel laundry room on the first floor all night, it was load and i couldn't

laundry on site.

the desk staff were busy doing laundry or cleaning the floors instead of attending to the guests needs

i needed to do laundry rather badly

the pool was very cold!

when we went to take kids to swimming pool, large group had set up in the pool area for a party with food and

great value and free breakfast- biscuits and gravy, make your own waffles, yogurt, muffins, etc

no dirty laundry bags

this hotel had guest laundry as well, however i didn't need to use it

large free parking lot

we loved that dogs are welcome, lots of green space with pet waste disposal bags

convenient location to get to area casinos and the college world series games

enjoyed the pool and hot tub breakfast was delicious

this hotel had handicap accessibility to hot tub as well as the pool, the staff went above

the breakfast was super great!!! and we enjoyed our big room. the pool was warm.

friendly staff, nice clean and comfortable rooms, warm pool and spa, great tasting food

breakfast and staff phenomenal

laundry door didnt work

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

being pet friendly also is a plus

easy on and off the highway. pet friendly without additional cost.

everything was great except for the bar prices!!!!

their laundry hasn't worked in a while and their web site leads on as if it's operational

was super friendly, room was very nice and clean, thankful the breakfast was still open as others have remained

friendly staff at front desk and breakfast server

like a cooler pool but i thought the pool was cold

breakfast was great

and the laundry only had 1 spare pillow to borrow

only irritating thing was when i asked for $6 dollars in quarters to do my laundry an told they can only give

laundry room, only take quarters but the office does not provide them and there is no moner changer

i take my laundry and just chill

room was above the laundry room and the washer was very loud keeping us up at knight

a laundry facility was onsite

pool was very small and taken up by a large family that wasn't paying any attention to their kids

just a personal thing for me....i like to swim, but prefer steps to a ladder to exit pool.

to get to from the interstate, close to our shopping, the long counter in the bathroom, and the breakfast was

great breakfast

location, laundry room

laundry perfect

the price of the laundry..

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose

front desk was very helpful. free and plentiful parking.

laundry room was locked still in the morning. unlocked around 1015am and checkout is 1100am

thank you for a wonderful stay, i even did laundry there

there was an operational indoor pool ,laundry facilities & an ok breakfast

description of room showed it had a kitchen sink with the kitchenette, it did not

tv service and wifi are glitchy

friendly staff, shuttle to other property, easy parking, buffet was good very nice

property was clean, great bar overlooking concert venue to relax. staff was great

room and hallways for a casino hotel

liked being able to sit at tables in the bar area

nice quiet place, good value for a casino.

50 and my laundry weren t even dry (half a load)

i had to leave for work early so i forgot about the breakfast that s served

good breakfast and friendly attendant

we took kids to swim .. easy breakfast

went to the hotel specifically for the pool and when we got there it was under construction.

i loved having laundry facilities on our floor as well

be better if front desk can help to exchange the coin (for laundry machine)

coin laundry facility in the hotel

i loved the in room coffee and gym. the bed was comfortable. staff was very nice.

i enjoyed the style of it and the great parking

no laundry.

no laundry facility

a full service bar and restaurant would be a nice addition.

have stayed there many times and it is always a friendly place to stay rooms are nice the breakfast is good

the pool was a little bit on the small side

the smell of laundry that had been sitting, staining in the toilet

wish someone would have explained the laundry protocol

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

trouble with the laundry app, wish i had understood i could use a credit card without using the app

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

the room service food was subpar

staff greeted us nicely. free milk and cookies at night which kids like.

they welcome pets and there is no pet fee

bar service and food were excellent, front desk staff were helpful and very pleasant, rooms and

room was large had a large well lighted parking lot behind the hotel staff was friendly and had a maproblem of

us into the hotel was short with us and didn't tell us where to locate our room or what the wifi code was

great room, lobby, free parking. quiet.

pool was very small but we were only ones in it so it was fine

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

room, updated room (except for bed linens, which could really use an update), ice machine, laundry room, excellent

neighborhood close in type of park lot the laundry likes a clean green philosophy

there was also this lady but i forgot her name that kindly directed me about the laundry and was a kind soul

was disappointed that guest laundry was not working

price, distance to omaha zoo, breakfast variety, fridge/ microwaves in room, laundry

breakfast, comfortable beds, laundry facilities, seperate sitting area and coffee available 24/7

was spacious, beds were comfortable, it was very clean, they had an indoor pool, great location, laundry on site

the pull out sofa is definitely for small kids only

need to let people know on your website that there will be a $25 charge for a pet.

little more variety in the breakfast would have been nice

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

bad wifi issues.

a very welcoming staff with great atmosphere and excellent shuttle service in town

room service was late and inconsistent

the bar and bartender were fantastic

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

breakfast was good, laundry price was higher than i expected. overall stay was good

great breakfast

also enjoyed using the gym which was newly equipped

the room had a strong pet odor as well as the hallway. the paid parking was expensive.

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

housekeeping - laundry

the shuttle, staff, really everything

breakfast was delicious

complimentary breakfast was quite good

the bar vibe was fun and lively

we loved the rooftop bar and the restaurant

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

wifi speed could be faster.

very well decorated and laid out. roof top bar is sweet. rooms are awesome. very good food

generous laundry facilities

where pet friendly at other hotels along our route cost us between $0 and $20, this place charged $100

room, the staff, the breakfast, the parking, the location and the view

for kids to do, valet parking charge and service, room was small, sofa bed uncomfortable, temperature

great breakfast as well

bed & pillows were very comfy, asked for room close to the pool and they did that prior to our stay, awesome

i love the complementary happy hour, kids had a good time playing in the pool and we thought free breakfast

was shocked at the $50 pet fee for one night. this was not disclosed on booking.

geeat breakfast, easy to get to. very clean property. nice pool and spa.

comfortable room, clean. readily available parking.

and complimentary laundry

there was no pool and breakfast and the airport shuttle should run earlier and later.

of amenities like pool, gym, hot tub

had to pay for coffee and the shuttle driver didn’t show up and nobody noticed until i raised the wuestion

no shuttle service to downtown bars/restaurants; shuttle only runs to the airport.

there was not a laundry bag in the room

as well as dirty laundry laying around from previous

not the resort i’d like to stay longer than 2 or 3 nights but the pool is useful with kids

pet friendly, close to everything, parking garage attached, staff was awesome!

friendly staff, towels at the pool, convenient parking

filthy room, shady characters hanging around the entrance and parking lot.

parking space yellow strips very hard to see

no dishes or utensils in kitchenette

could have a little bit larger parking lot for the size of your building

the kitchen

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

was dirty, could hear staff talking real loud in laundry room behind our room

non smoking room...

the price the location. and the. parking

gave me a non-smoking room. very accomodating

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

could not figure out if there was room service.

the hotel has opened their bar and restaurant, it has not been stocked with a proper wine section

pool was a little on the cool side and too much chlorine and chlorine smell for my husband to come

to and from chi was very nice and prompt checking in very helpful and fast room service food was

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

great design. full kitchen. wonderful happy hour. very good location.

very clean loved the kitchen in the room and the breakfast was delicious

the free beer and wine in the evening is a nice touch as well as the kitchenette in the rooms

laundry facilities could have accepted cards or tap to pay would have been nice

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

the room needs to be updated with more usb outlets and the wifi was intermittent

good coffee, plenty of it and put it out early. also convenient parking spots.

there was one staff working breakfast

roof top pool

everything was beautiful, i loved how fun the pool was and the setting of the hotel.

the pool was clean and family friendly

room wish they can put at least 6 bottles of water in the mini fridge instead of having to call room service

staff, cleanliness, shuttle, pool. everything was great!

the staff was great, the laundry facilities were never busy, overall i would stay here again

could stock the kitchen with things

spacious, clean room. loved the kitchenette.

provide some kitchen essentials.

parking was easy

needs a guest laundry so you can dry your swim clothes after enjoying the pool

front desk staff down to the laundry personnel were very helpful

whirlpool spa was very nice, but be warned, it took 57 minutes to fill to the desired level we wanted, and

plenty of parking

pool was too shallow need section for big kids.

pool was a little small

the kitchen area (which has the chicest bowls i've ever used and wish i had gotten the brand off the

the room was nice and big with a small kitchen area.

the kids missed out on swimming

the tv did not work in our room, so that was very disappointing for our kids

big room and had laundry room

i later learned it was several staff members working in a laundry or storage closet

loved the kitchen area with sink

easy check-in, was quiet, breakfast was good, and kids liked the pool.

no housekeeping services for three days of stay cheap towels that had stains no assistance with wifi unless

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

didn t like the parking

it was in a great location, clean room and great breakfast.

we had trouble hooking our playstation to the wifi and their wifi kept cutting out

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

free shuttle to and from the airport was much appreciated

the staff was really nice, the room was great, and the airport shuttle was a nice bonus (i didn't know it was

front desk and airport shuttle driver. bar tender was also extremely accommodating.

negative experience i had was the room service

hallways were a mess with laundry and trash still at 4:00 pm

friendly and hard working staff doing the front desk work, laundry and maid service.

the hot tub was out of commission and no complimentary breakfast.

the very slick floors from the pool to the elevators

clean hotel. great gym!

free guest laundry

i love staying here, they alot of extra amenities. free laundry

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

great staff rooms breakfast and pool. free laundry for hotel guests

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

not enough parking spaces. i booked it for the pool, but pool wasn't open.

if you're happy with simple & inexpensive, plus bringing the pet(s).... this is a good choice

wifi was slow and would drop out

parking lot was filled with garbage and dog crap, cars parked on both sides of the small entrance

it was a smoking room but my feet and socks were black after walking around the room

it would ve been great to have a plastic laundry bag to transport home wet swimsuits

i think they may have been having trouble with their laundry as they were lacking clean towels too

clean comfy beds, pool gym and laundry room were open

i also like the fact its pet

i liked the pool (great music and loved the early and late hours it was opened).

trash and laundry were left in the hallway all day, until that evening

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

i liked the front store area had laundry soap and dryer sheets in small batches

we love the water park!

rooms were great size and i love that it had a separate living area/kitchen from the bedrooms

my kids were disappointed that there wasn t a waffle maker.

safe, clean and great free breakfast.

beds were comfortable and the suite was adequate for 2 adults and 5 young kids

ve stayed here about 8 different times over the last 6 months and it s always amazing and the kids love it

laundry room closes @ 11 pm

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

we were moved up a level but it was above the laundry/utilities room so we could hear loud metal banging

woman folding laundry was always happy and singing

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

cleanliness, comfortable bed, quiet room, decent breakfast

pool was a little small, but comfortable sitting area around and beautiful sitting area outside

we moved to this hotel from a different hotel because the kids wanted a pool, but the pool is not operational

friendly staff. clean, comfy beds. wide breakfast variety. loved the pool and gym!

laundry

also onsite is a laundry room but brinf your own detergent but they sell them at the front desk

breakfast was excellent, coffee in lobby all day/night, printer/computer for guest use and cheap laundry room

breakfast and evening social were great laundry facilities were clean

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

laundry was not working

bathroom- mold in shower, needs updating, had to be buzzed in to get to lobby, broken window in laundry/ice

the laundry area really needed a good cleaning

i had to get up early the next day and find a laundry mat to dry my clothes

price and free parking. satellite tv.

the guest laundry was definitely a plus

the room was clean and comfortable and breakfast was good

not having a refrigerator and the wifi doesn't work.

kids could only be in the pool area for 10 minutes without complaining of a headache

the location was prime after a long day of traveling. the breakfast was hot and plentiful.

used a wifi password rather than name and room

pool closed

breakfast was limited! not many choices!

the pool was clean

wifi network didn't work.

pool is extremely small

breakfast was good

good breakfast

clean rooms, well designed. clean fitness center.

secondly, 2 of the 5 machines in the fitness center were out of order

or plastic bags available for dirty laundry/trash

size of room, ability to cook and indoor pool, free laundry facility, evening meals (of sorts)j, breakfast and

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

guest laundry room out of commission as well

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

we only stayed for one night so unable to try at the pool or gym.

hallway by, what looked like any room that had been occupied the night before, and no one from laundry had picked

which i had to get laundry and trash and help make the bed

housekeeping was still there at 8pm with laundry lying in the hallway

be made, five of the six pillows lacked pillowcases (which was remedied following a trip to the laundry room

short staffed and dirty laundry left in hallways

room showed signs of negligent pet owners

no breakfast. no hot water in the shower, but didn't know that until morning of checkout.

pet friendly and lots of families

i liked convenience of location & the pet walking area. nice lights to park my car under.

there was no breakfast. the shower was great.

the laundry service was out of order too

pool was great

the pool was nice i just wish it was a little more shallow for the younger kids.

lamp shades, ripped shower curtain, mini fridge wouldn’t stay cold (needed to use for kids’ milk), bath tub

the pool was great

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

was nice to have a separate “living room” and kitchen

kitchen and bathroom floors were sticky

supplied kitchen, large work area, large closet, etc

i like the female front desk girl and 3 cleaning/laundry ladies.

laundry and drier on site but no detergent available for sale

was not able to connect to wifi

couldn't get the wifi to work

pet friendly