if you do laundry

we even used the property laundry with ease

he helped us when we were locked out of our room, brought towels to the pool, and he brought us a roll away

the fully furnished kitchen complete with dishes, silverware, toaster, stove top, fridge and even wine glasses

plenty of parking on-site

parking lot that was well lit

bar inside and people from bar outside smoking and empty beer cans littered parking lot every day i was there

we came with kids who wanted to swim and the pool was poorly taken care

the parents that let their kids run wild and unattended in the gym.

free parking in well lit parking lot

we didn't use the kitchenette, gym, or laundry, but the facility would be great for someone needing an extended

location - close to mall, restaurants, stores, safe running route, good gym with adjacent laundry

the laundry was cheaper than any other hotel i stayed in

the workout room is probably one of the better ones i've gotten to use and the laundry is so affordable

our room had a mini kitchen

bar was amazing and the room service too 1000% recommended them to anyone

clean room. easy check-in. free parking.

wish the pool area was bigger.

the indoor pool was an awesome experience as well

the next morning we got the grab-and-go breakfast and met the kitchen staff

laundry on-site was a real bonus as we stayed for 6 nights total

breakfast options, friendly staff

pool and breakfast and cleanliness

the breakfast was excellent and the choice of items were great

no chocolate milk at breakfast.

there was no hot tub the pool was very small

nice pool

pet friendly

disappointing, the pool was closed because they painted it

the pool was definitely very cold.

the guest laundry room was terrible

the laundry room

great hotel. good location. staff very friendly and helpful. good breakfast.

parking was hard to find

nice morning breakfast, so good to have normal breakfast back since covid craziness.

also was able to do my laundry there which was a plus

i came back with dancers who needed showers and there were no clean towels because the laundry lady went home

the breakfast in the morning was amazing and my entire family was able to happily fill up

made suggestion on restaurants and fun activities for the kids

great staff, clean bright, good breakfast plenty of parking

except maybe having guest laundry on our floors

parking, good location for what we were wanting

the pool was closed and the gym

the others had kids running everywhere and then parents just drinking jugs of alcohol in the lobby

very small parking lot

pool was closed, was not informed of this at check-in. dirty laundry left in room.

had to get fresh towels, laundry bags, etc

it was a bonus having a laundry room for guests, and also having the kitchen facilities in the room

free laundry facilities

so much included with stay. breakfast, laundry, parking, pool ect. bed very comfortable!

size refrigerator, microwave, coffee maker, and there were even plates, bowls and utensils in the kitchenette

noisy trucks in parking lot.

large room with kitchen facilities!

wifi was very weak and inconsistent.

the shades did not keep out the glow of the parking lot

you know what you re getting with a holiday inn express. clean and great breakfast!

nice staff excellent breakfast

same breakfast every morning

no hot tub and a small pool.

great breakfast

breakfast was good. laundry facility was wonderful to have.

laundry was so nicely done

the breakfast was great, lots of options for cold and hot

our family of 10 enjoyed the rooms, delicious breakfast and swimming pool

the breakfast was amazing and the bed was great!

parking lot had a broken car engine in just outside the front door

smell on the 2nd floor, needs better breakfast but the food was good

shower is great and hot, breakfast isn t fancy but gets the job done

this hotel is for high school kids who tell their parents they are staying the night w a friend and shack up

parking lot full of junk cars, could not park close to door

t do laundry that day so they didna

amenities have been suspended due to covid or lack of fixing things including a sign on the guest laundry that

the hotel is supposed to be pet friendly which was one reason why i booked them because we were traveling with

there were little random pieces of rubber all over the floor, human/pet hair all over the bed under the covers

it is a pet friendly property, a pet waste station would be nice, but otherwise, there s not a thing i

never got wifi on 4th floor

from the check in to the breakfast

pool was closed, but a small inconvenience considering that i was occupied with work for much of my

excellent breakfast. loved the toiletries: neutrogena products!

big pool for the kids

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

he also didn t explain anything about check out, wifi, policies, etc

wanted a little getaway with a spa tub and down time

many dogs off leash, and nobody cleaning up after their pets

also-there was an altercation that got heated in the lobby while we were doing laundry

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

breakfast that was constantly stocked, great pool, great kitchen/appliances for the hotel

loved the full kitchen in the room

cost of pet fee was the highest for our entire trip

informed that pool was closed which is why i choose it coffee maker broken laundry was

absolutely nothing that was suitable for someone on a lower carb or sugar diet, on-site 24 hour laundry facilities

if you want doing laundry, unfortunately, there is just one machine and need quarters, and no chance to get

did not feel safe had some person be inappropriate towards my girlfriend and friend at the pool laundry room

are remodeling the laundry room, so i didn't have a change of clothes for myself because the laundry room was

laundry facility was broken down

i don't think the laundry machines need to be $1

i like the on site laundry. i love the comfort of the bed and room over all.

to use credit cards we should be able to use cash also and just probably a change machine for the laundry other

they have guest laundry, and several

no guest laundry

went down to get more and had to wait because they weren't done in the laundry for both nights

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

breakfast was early and always hot and fresh

parking lot was full and hard to park in due to snow, not necessarily the hotel's fault since there

were kids everywhere running throughout the place and they took over the pool

there is no room service, or changing of sheets

the hotel was busy with kids staying for competitions and also a few wedding parties

the kids loved the indoor/outdoor pool

pool was packed but that will happen with kids there

the shower, walls,muddy or poop on the bottom of the door frames in the bathroom no trash bags or laundry bags

was no staff every when i needed them, there was no breakfast, no laundry, i booked a queen bed but got 2 full

this hotel says they have laundry facility and breakfast also a pool

no breakfast or laundry due to renovations

hotel says it has laundry facilities and serves breakfast that is not true

if you're happy with simple & inexpensive, plus bringing the pet(s).... this is a good choice

the staff was so amazing they had me down in non smoking room but switched it after showing it was their mistake

the non smoking

pet friendly. good lighting. nice ac. cable worked well.

was to have a smoking room they gave me a non smoking

nice and roomy. nice pool and hot tub. decent bkfst. friendly desk lady.

wifi network didn't work.

beds were excellent and breakfast was good

would lke the swimming pool hours extended and open earlier

easy and free parking and good location in terms of accessibility by car

the laundry area really needed a good cleaning

laundry was not working

i had to get up early the next day and find a laundry mat to dry my clothes

bathroom- mold in shower, needs updating, had to be buzzed in to get to lobby, broken window in laundry/ice

out of date and fireplace broken

front desk staff down to the laundry personnel were very helpful

needs a guest laundry so you can dry your swim clothes after enjoying the pool

also the continental breakfast was great

loved the breakfast and the happy hour that they did! great place to stay with kids!

gym filled with mold

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

the pool, breakfast was great. and staff was helpful and very nice

there was no hot tub. at the same time, my husband was too hot in the pool area.

location was great. small pet fee.

hallways were a mess with laundry and trash still at 4:00 pm

friendly and hard working staff doing the front desk work, laundry and maid service.

is clean and has a nice pool for the kids

too much chlorine in pool

pool nice and warm

filthy room, shady characters hanging around the entrance and parking lot.

the kitchen

could have a little bit larger parking lot for the size of your building

no dishes or utensils in kitchenette

parking space yellow strips very hard to see

continental breakfast.

i liked convenience of location & the pet walking area. nice lights to park my car under.

there was no breakfast. the shower was great.

room showed signs of negligent pet owners

pet friendly and lots of families

i later learned it was several staff members working in a laundry or storage closet

big room and had laundry room

2 of my kids forgot toothbrushes and the front desk came to the rescue

the pool was very dirty. hair and other things floating in it. gross

the only thing that was a bit of a bummer was the swimming pool being unavailable.

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

the bathroom and towels wernt the cleanest ... i did not get a password for the wifi

limited parking

pool

the staff was great, the laundry facilities were never busy, overall i would stay here again

could use some supplies in the kitchen. name the stay better

provide some kitchen essentials.

i reserved a room for a week with a kitchenette but the kitchenette had no supplies

could stock the kitchen with things

i like the female front desk girl and 3 cleaning/laundry ladies.

laundry and drier on site but no detergent available for sale

was not able to connect to wifi

staff was friendly. the remodel was decent. pet friendly which was really nice.

couldn't get the wifi to work

was dirty, could hear staff talking real loud in laundry room behind our room

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

room smell was terrible,, poorly clean condition, i was expecting non smoking room, but there's no difference

place was filthy from parking lot to the building to the roomsaid service maybe once a week hadtoo clean room

in the room seals and carpet in smot and dirt ac work so loud that u cant sleep it was smoking room, but not

was shocked at the $50 pet fee for one night. this was not disclosed on booking.

location,breakfast,cleanses,value for money

location, cleanliness, and decent breakfast during covid.

we love the pool and hot tub and the breakfast is great

bed & pillows were very comfy, asked for room close to the pool and they did that prior to our stay, awesome

was spacious, beds were comfortable, it was very clean, they had an indoor pool, great location, laundry on site

breakfast, comfortable beds, laundry facilities, seperate sitting area and coffee available 24/7

the size of our suite was very roomy and allowed the kids to not feel cramped

best complimentary breakfast around

easy to walk from parking to our room

laundry room area ac on but no cooling coming out - hallways outside room - really no ac/none in

our family emoji ya the pool and the breakfast

the pool and spa was comforting

it was nice, clean & quiet. great staff comfortable room. spa tub was great to relax in.

pool water was warm, good breakfast.

modern, clean, quiet...good breakfast

breakfast was all junk food. could have yogurt, boiled eggs, and other health options.

pool was very small for the size of the hotel

waffle maker not working at breakfast.

pool

it is friendly & has vending machines and laundry

wasn't an atm or bill changer for laundry and vending

the laundry machines only take bank cards and charged my account multiple times

nice workout gym and laundry rooms

nice rooms, quiet, good value for the money, convenient and reasonable laundry

central to our activities , staff was very friendly and helpful. laundry was easy to use.

thin walls so you could hear the sounds from the laundry

the pool area was clean and comfortable

parking was a little awkward

we even use the pool facilities the pool was very nice but the chlorine was a tad bit overwhelming

shower and was given 3 as the hotel had no clean towels and housekeeping was not available to do laundry

free onsite laundry was also a nice touch

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

free laundry was nice, great location, friendly staff, the kitchen was nice and convenient

like home than a motel and having a kitchen is great indoor pool is a plus along with the free laundry and tasty

laundry facilities could have accepted cards or tap to pay would have been nice

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

my only complaint was that the carpet had some red stains going on.

and 2 amazing restaurants right outside the front doors and of course starbucks in the same parking

wifi was slow unless you wanted to pay 5 dollars for premium

laundry

also onsite is a laundry room but brinf your own detergent but they sell them at the front desk

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

we needed laundry facilities

breakfast and evening social were great laundry facilities were clean

laundry in the hotel

it did have a laundry area which should be available with an indoor pool.

my message sent that day about laundry services (10/12) on booking

no laundry for guests.

plug in for coffee pot did not work; no information concerning amenities available in room; no room service menu

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

have had signs up saying where the laundry facilities where the pool was where the vending machines were

the front desk staff gave me wrong information as to where laundry was, which led me on a wild goose chase to

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

laundry services were bad dryer wasn't working

be better if front desk can help to exchange the coin (for laundry machine)

coin laundry facility in the hotel

i loved having laundry facilities on our floor as well

only thing - i went down to the hotel bar and other customers were super loud, playing their own music for us

very limited bar selection.

pool was very small but we were only ones in it so it was fine

would have liked disney channel or something more for kids to watch

i love the tea tree shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming

shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming kids across the

the 2nd night there was a lot of noise from kids and at 11:00 quiet

50 and my laundry weren t even dry (half a load)

noise above me. someone kids were loud.

noise above me. someone kids were loud.

comfortable. a little noisy above me but someone had kids running around.

kitchen and lg frigerator with ice maker

pretty beds were so comfortable and the room was super big and spacious,so was the bathroom the pool was so warm

lighting in the parking lot or in front of hotel

nice pool and workout room, should have brought swimsuit, plenty of parking,

veery nice. large, clean, comfortable room and bathroom. great breakfast.

clean perfect pool temperature wonderful helpful staff much better than 3 1/2 star place i stayed in the day

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

laundry door didnt work

pool was open and used by several guests, included a chair for disabled to enter the pool with

everything was great except for the bar prices!!!!

wifi and tv signal was spotty, constantly going out and rebooting

minimal breakfast selection.

never had breakfast there so can not comment on it

no wifi no mini fridge hot tub was out of order

not try the breakfast, just got mcdonald's across the parking lot

walked across the parking lot to mc donalds for a balanced meal

breakfast was the only thing i could say was not bad but some meat could be added

the king suite room was nice in giving us space from the kids, and the bed was very comfortable

the kitchen area (which has the chicest bowls i've ever used and wish i had gotten the brand off the

very nice staff and a heated pool

my husband left the kids with me in the breakfast area & boarded the same elvator to go back to our room, but

the washer and dryer in the laundry facility worked well

the guest laundry is getting a bit old. it still worked fine just looks used.

hot tub, pool well maintained and clean. breakfast was on point, and staff were professional

no wifi password offered, mattress was worn out

parking

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

great design. full kitchen. wonderful happy hour. very good location.

very clean loved the kitchen in the room and the breakfast was delicious

the free beer and wine in the evening is a nice touch as well as the kitchenette in the rooms

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

breakfast was good, laundry price was higher than i expected. overall stay was good

breakfast was delicious and rooms were very clean

also enjoyed using the gym which was newly equipped

the requirement for wearing gloves to pick from the free breakfast bar was great

housekeeping - laundry

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

wonderful pool area for the kids

it was quiet and there was a nice gym.

our teen girls asked about a hot tub in the pool area

the young man at the bar was outgoing and so nice, also the doormen were courteous and friendly

the vibe and that it had a roof top bar also a restaurant in it.

the bar vibe was fun and lively

clean and nicely appointed. very comfortable beds and pet friendly.

only stayed one night. was told if pet friendly isn't not at all .

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

great all around hotel. my favorite in omaha. hotel employee in the bar is a great host.

staff greeted us nicely. free milk and cookies at night which kids like.

the restaurant/kitchen was terribly understaffed

there were no napkins, tissues, etc in the kitchen area

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

room and pool

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out

the swimming pool area could be updated and maybe add a hot tub.

nice bar facilities for an evening adult

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

bed were nice and comfortable. the complimentary shuttle service was amazing

handles missing or falling off, large stains all over in hallway carpets, mildew in bathroom, room service we

shuttle service is amazing! spacious rooms, best shower i ve ever used.

the hotel s wifi doesn t work in the upper floors.

generous laundry facilities

was excellent breakfast was great staff was awesome what else can i say it was just a very pleasant place to

two bathrooms, a kitchen and complimentary breakfast made getting where we were going so much easier

have a shuttle if going to old market

where pet friendly at other hotels along our route cost us between $0 and $20, this place charged $100

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

continental breakfast was perfect. all the things you need and nothing over the top.

room was clean and comfortable, the breakfast was good, and the staff was very friendly

friendly staff. clean, comfy beds. wide breakfast variety. loved the pool and gym!

cleanliness, comfortable bed, quiet room, decent breakfast

clean comfy beds, pool gym and laundry room were open

i think they may have been having trouble with their laundry as they were lacking clean towels too

it would ve been great to have a plastic laundry bag to transport home wet swimsuits

hotel shuttle took us to a downtown neighborhood with restaurants, shopping, bars, which was very cool

wifi didn't work the entirety of our stay. tv only worked the last day.

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

trash and laundry were left in the hallway all day, until that evening

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

i liked the front store area had laundry soap and dryer sheets in small batches

wannabe street racers, wandering groups of bar hoppers, and fire trucks could all be heard from the fourth

room 520 was beautiful, had 2 separate bedrooms, full kitchen

safe, clean and great free breakfast.

the pool and spa were wonderful

disappointed kids (and adults)

she even went to the kitchen to get us hot water and hot chocolate packets for us to enjoy before bed

laundry room closes @ 11 pm

woman folding laundry was always happy and singing

breakfast, good machines for guest laundry, comfy room, best price in the area for the night i stayed, close to

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

no laundry facility

no laundry.

pool was way too cold. kind of wanted to swim.

the room was nice and spacious, comfortable beds, stable wifi connection

limited bar & wish had jacuzzi

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

my son enjoyed the pool and mom enjoyed the hot tub

shuttle services sucked

the pool and gym were very nice. convenient to have a restaurant on site.

close to the chi event center. liked the bar and lounge!!

good bar an restaurant, employee's where helpful and friendly

besides the fact the you had to call room service for water cause not even the water fountains were on which is

loved the bar downstairs & having so many entertainment options close by

too many kids in the pool. p

too many kids in the pool. p

as well as dirty laundry laying around from previous

there was not a laundry bag in the room

clean rooms, the friendly and helpful service, parking, the pool/hot tub and the awesome breakfast in the morning

(pricey) but the bar across the street addy's is reasonable

multiple equipment machines in the gym were not working.

and complimentary laundry

shuttle to old market

the breakfast sandwiches and the bar were amazing. the location was perfect for our plans.

location, free shuttle, and room was modern/clean

i should have known we were in for more misery when i found out their free shuttle stops running at 11pm (we

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

trouble with the laundry app, wish i had understood i could use a credit card without using the app

the smell of laundry that had been sitting, staining in the toilet

wish someone would have explained the laundry protocol

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

pool is very small

for such a nice place, we felt the pool fell short.

was no room service available and our room did not have a king size bed and it was over priced

no room service except towels,etc,by request only

beautiful - convenient parking , close to everything

there's too much moisture and humidity near the guest laundry area

the pool was fantastic and we had a great time

while we enjoyed the stay overall, we booked knowing the hotel had the pool for the kids

beds, great breakfast with hot choices that vary daily, and friendly staff

comfortable beds, lots of lighted parking, friendly desk clerk, close to a delicious pizza joint

the guest laundry room was next to our room and late at night and early in the morning it was terribly loud

the laundry machines, makeup towel, staff

included free breakfast and a guest laundry room

on site laundry and pool

equipped with guest laundry, fitness center - but the treadmill was broken, which was ok because there s a

we waited the storm out in the laundry room until it was safe enough to go back to the 3rd floor

location, friendly and very accommodating great breakfast meal and very friendly

the pool

very clean, very comfortable. great breakfast

the pool was adequate, and the hot tub was alright

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

no breakfast, but they sell breakfast items. our room has a kitchenette.

was nice to have a separate “living room” and kitchen

i was surprised to have a mini kitchen but it was clean with updated appliances

they were good to let us use the laundry cart when the other cart could not be found

extra facilities like laundry room was a nice touch

laundry facility was clean

it had smoking rooms

noisy guests, people loitering around the entrance smoking and fighting.

the rooms were spacious and bed was comfy. pool was perfect for the kids.

clean, well kept hotel. good breakfast also!

the pool and hot tub were very cold and the fitness center was under construction

my kids spent nearly every free moment in the pool, which is on the smaller side but never overly

pool is kind of small.

convenient location and friendly service. i like the free laundry too.

parking lot

thought laundry facility was kinda expensive $2

but the staff must really be careful & try to maintain those only fresh & good creamers in the breakfast area

fact half of it was under construction so the gym wasn't open that's actually where they kept work equipment

always good to have a hot breakfast

gym facility.

location was good, close to many food places / laundry mat, we were there for 9 days

it was a place to rest after driving 11 hours. it is pet friendly. it served it's purpose.