my room smelled a bit musty, but i was near the laundry.

i had to listen to the commercial hotel laundry room on the first floor all night, it was load and i couldn't

staff was great. laundry facilities were handy.

breakfast area, pool, and laundry room

after 30 minutes i walked to the laundry room and asked for help

very nice, clean, friendly, perfect location ( with casino)

location. perfect for a night at the horseshoe casino.

parking here is awful. no breakfast

lack of parking.

stay was great nice service and has a casino to relax at

enjoyed the pool and hot tub breakfast was delicious

was hard to find parking when we returned to the show big truck were taking up a whole side

the location was good and felt safe. close to casino and restaurants.

this hotel had handicap accessibility to hot tub as well as the pool, the staff went above

the person running breakfast was 10/10

guest laundry not available

laundry room needs help

my laundry was taken out of the washer and thrown on the floor

no laundry room.

in staff was rude (note: check out staff was friendly) room had a strong smell like laundry

good fitness room and laundry room

plenty of fresh towel and laundry room with two each of washers and dryers

clean. nice location. pick up / trailer parking if lot is not full.

it would be nice if the pool was a little larger or if they had a hot tub.

plenty of towels, pool, exercise room, cafe spot to order from with starbucks

t be back have to pay for all our laundry to be

main dryer in laundry room left black marks on some of our clothes.

fantastic breakfast. very nice spacious room for the cost!

the pool chemicals seemed a bit too strong so the kids couldn't spend a lot of time there.

bar and pool hours could been later have an adult only time at pool for people without kids

no dirty laundry bags

this hotel had guest laundry as well, however i didn't need to use it

parking lot

is very well equipped with a kitchen

room was excellent w full kitchen and nice tv

the desk staff were busy doing laundry or cleaning the floors instead of attending to the guests needs

i needed to do laundry rather badly

pool water was freezing. kids could only be in few a little bit. very unhappy kids and parents.

was very clean and quiet, great breakfast and very friendly stall and workers

great value for the dollar, good location, staff very nice and helpful. shuttle to casinos.

and the laundry only had 1 spare pillow to borrow

laundry room, only take quarters but the office does not provide them and there is no moner changer

i take my laundry and just chill

the hall smelled of the soap from a laundry

only irritating thing was when i asked for $6 dollars in quarters to do my laundry an told they can only give

their laundry hasn't worked in a while and their web site leads on as if it's operational

excellent breakfast- good facilities - make the spa work!!! no bubbles.

floors were kinda dirty in the rooms. pool was closed all 3 days we were there.

location a bit out of the city centre, but close to the casinos, so that s good.

like a cooler pool but i thought the pool was cold

a laundry facility was onsite

the wifi signal was spotty

very friendly people, the breakfast area had a great attendant, the front desk employee had a caring attitude

staff was fabulous!!! great breakfast and exceptional clean room!

small pool size. needs better coffee maker in room.

thank you for a wonderful stay, i even did laundry there

there was an operational indoor pool ,laundry facilities & an ok breakfast

laundry room was locked still in the morning. unlocked around 1015am and checkout is 1100am

breakfast has good selection and hours

breakfast was pretty good in the mornings & the area was kept clean

and not too far from stores restaurants and a laundromat (hey have laundry at the hotel for guest we just chose

the price of the laundry..

laundry perfect

location, laundry room

wifi sucked

room, updated room (except for bed linens, which could really use an update), ice machine, laundry room, excellent

there was also this lady but i forgot her name that kindly directed me about the laundry and was a kind soul

neighborhood close in type of park lot the laundry likes a clean green philosophy

was disappointed that guest laundry was not working

no linen bags for dirty laundry

the elevator and the washer in the laundry room need to be better taken care of.

was very good, and i especially appreciated having both a comfortable lounge area and an on-site laundry room

would appreciate a change machine in the laundry area.

the parking area was packed my car door got keyed

good staff great shuttle to airport

arrival we asked about the laundry facilities

next to a casino and parking was shared with the casino

the pool and hot tub where a great relaxation from our hours on the road

wifi service was not working.

location, shuttle, & nice breakfast

in the laundry room didn't work well and when complained that after 2 dryer cycles the clothes were still

and everything so nice, free laundry for hotel guests and nice breakfast and swimming

free guest laundry

great staff rooms breakfast and pool. free laundry for hotel guests

i love staying here, they alot of extra amenities. free laundry

no room service 1 restaurant no coffee shop casino was filthy

property was clean, great bar overlooking concert venue to relax. staff was great

liked being able to sit at tables in the bar area

2/ no shuttles to anywhere other than the other casino

it did not make our trip to the zoo with our kids rewarding

the smell of laundry that had been sitting, staining in the toilet

hotel billed us for both valet and self park each of all 3 days and also charged for valet laundry for 2

of trash and laundry were in the hallways when we checked in and were still there when we checked out the next

wish someone would have explained the laundry protocol

trouble with the laundry app, wish i had understood i could use a credit card without using the app

coffee and breakfast location

pool was so cold even kids wouldn t swim

the pool was small compared to other hotels i've stayed at.

loved everything about this hotel, the hotel was clean everywhere, the breakfast was very good and my room was

breakfast and great service, despite how busy it was the day of check in

the guest laundry was definitely a plus

then i went back down later to ask about the shuttle parking service and apparently he was either too good to

not having a refrigerator and the wifi doesn't work.

no limo to airport w/ free parking

did not know i needed to specifically request for room service for towels and bed make-up.

guest laundry room out of commission as well

the staff was great. the value was good. the whole hotel very clean. laundry was inexpensive.

the hotel had a laundry with a washing machine and dryer though it was out of order while i was there

wasn't available one of the days we stayed and laundry room service was not available at the moment of our stay

hot breakfast. very friendly and helpful staff.

and complimentary laundry

of amenities like pool, gym, hot tub

close to the concert and the shuttle was great to get there

the breakfast sandwiches and the bar were amazing. the location was perfect for our plans.

hotel offers a shuttle from the airport to the hotel, we called to get picked up but the attendants forgot so

as well as dirty laundry laying around from previous

there was not a laundry bag in the room

we could not hook up to the wifi.

location, cleanliness and breakfast, pool was nice, warm as well

clean rooms, the friendly and helpful service, parking, the pool/hot tub and the awesome breakfast in the morning

kitchenette was nice and laundry facilities available on site, perfect for any extended stay.

were 2 broken dryers in their laundry room so it took awhile to dry items that i washed

supplied kitchen, large work area, large closet, etc

kitchen was supplied with the overnight stay

interesting layout. kitchen

good bar an restaurant, employee's where helpful and friendly

outdoor pool and patio area

the fitness center

would be nice to have a indoor pool for kids.

staff, cleanliness, shuttle, pool. everything was great!

no laundry.

no laundry facility

breakfast offerings were really good & you could make fresh waffles

pool area is little run down it was still ok to swim in but it was not as nice as the rest of the

breakfast area was crowded and there was no staff to refill the coffee and wipe fown the tables

the laundry service was out of order too

kids running all over the hotel with no assistance

my kids loved the halloween decorations in the lobby-it was a nice touch

nicely updated, breakfast started at 4am

having a shuttle to the airport was very helpful

which i had to get laundry and trash and help make the bed

housekeeping was still there at 8pm with laundry lying in the hallway

short staffed and dirty laundry left in hallways

be made, five of the six pillows lacked pillowcases (which was remedied following a trip to the laundry room

hallway by, what looked like any room that had been occupied the night before, and no one from laundry had picked

desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not

(pet charge) no wi-fi included and no breakfast included either (maybe because of covid) the

free shuttle to and from the airport was much appreciated

easy to get to, adequate parking, nice staff, decent price, clean, pet friendly.

nice facility ...good location...great shuttle

continental breakfast with coffee available 24/7 laundry also available which makes traveling easier when you

laundry out of order, no fridge like other super 8s.

like when you accidentally leave a load of wet laundry in the washing machine

no laundry room for guest as stated there was and the atm machine was broke

, soap, laundry bags etc

filthy, looked as if they hadn't been vacuumed in months, there were piles of dirty sheets and laundry still

few suggestions: - improved wifi connection with added password protection - hand sanitizer in the fitness center

bad wifi issues.

location was great shuttle and valet service were also wonderful

property, amazing staff, centrally located to great bars and restaurants, sufficient gym

generous laundry facilities

loved the shuttle bus

location, staff, room, breakfast, gym, it was all excellent.

separate bedroom and the kitchenette were such a great bonus

love staying here, great location nice home like rooms kitchen to cook i always stay here, fantastic

it sounded as if i was sleeping in the room next to a laundry room with a dryer running in it all night

the front desk staff gave us (3 rooms) an early check in so we could dress and be at the venue at the appointed

i really enjoyed the lobby bar and the food and service was excellent

there were no napkins, tissues, etc in the kitchen area

valet parking & room service were a plus

woman folding laundry was always happy and singing

ice maker on our floor wasn't working, the guest laundry rooms were disheveled

laundry room closes @ 11 pm

guest laundry at one machine.

arrival there were large piles of dirty hotel laundry in a maintenance room that were spilling out into the

desk people were super nice, the rooms were clean and the breakfast was for everyone- adults and kids were

rooms were great size and i love that it had a separate living area/kitchen from the bedrooms

my kids were disappointed that there wasn t a waffle maker.

was a large group gathering in the lobby with at least a dozen school-aged kids who refused to wear masks inspite

the pool and spa were wonderful

they did not say anything about the building such as where to find the gym, laundry, breakfast area, etc

then we went and ordered room service and i opened up a mike jug and took a drink and the milk was coming out

the only bad thing i could say was the swimming pool was not still fixed and open for people to swim but besides

booked this hotel because it was pet friendly and the affiliation with hilton hotels

the bar closed at 10pm on a friday night.

clean comfy beds, pool gym and laundry room were open

it would ve been great to have a plastic laundry bag to transport home wet swimsuits

i think they may have been having trouble with their laundry as they were lacking clean towels too

no breakfast buffet. a la carte menu only, and a little bit pricey.

breakfast replacements were offered even with the covid-19 issues

trash and laundry were left in the hallway all day, until that evening

i liked the front store area had laundry soap and dryer sheets in small batches

i also like the laundry room being each floor and you have to use the room key to get in, but the cost is $4

being a cashless location yet expecting people to have nearly $6 in quarters per load of laundry is unreasonable

passenger door & window destroyed by a crow bar - replacement needed

only stayed one night. was told if pet friendly isn't not at all .

we loved the rooftop bar and the restaurant

the vibe and that it had a roof top bar also a restaurant in it.

wifi speed could be faster.

short-staffed due to covid, the staff is very attentive, the food is excellent and the rooftop bar is excellent

gym, location , soft carpet in room, fridge in room, i interacted with friendly staff, laundry dryer was nice

gym is very sparse, three treadmills

continental breakfast was perfect. all the things you need and nothing over the top.

it looked like the staff's kids were all having breakfast

was perfect as well as the indoor pool

housekeeping - laundry

was clean, relatively quiet with good facilities (pool, gym, laundry and shuttle services) and helpful staff

room was very spacious and great for a couple with 4 kids with

pet fee is a reasonable $25, which is a major plus

extremely slow wifi and no cell phone service.

liked the cleanliness, the pool, laundry area, free breakfast, and there was a cook who was extremely helpful

breakfast was good, laundry price was higher than i expected. overall stay was good

was so helpful and friendly even though one employee forgot to order my shuttle the gm stepped up and ordered

wifi was really slow, and in and out.

breakfast and gym. pet friendly

two days in a row i asked for change for laundry and was told they didnt have any quarters

breakfast was great, the on-site laundry, the gym, they were all great amenities

seem like a pet hotel i'm not a pet owner true but i saw more dogs than people and lobby smelled like animals

our room was spacious with a sitting area and a full kitchen

very pet friendly

the pool on site was closed. so we had to use the sister property

breakfast was really good i especially liked to ciabatta ham sandwich

breakfast was nice

the pool area was also nice and clean, but water was chilly according to the kids

the kitchen area (which has the chicest bowls i've ever used and wish i had gotten the brand off the

thought laundry facility was kinda expensive $2

gym facility.

easy to find. simple check in. cheap pet fee. comfortable bed and pillows.

always good to have a hot breakfast

clean room, great breakfast, friendly staff

location was good, close to many food places / laundry mat, we were there for 9 days

it was a place to rest after driving 11 hours. it is pet friendly. it served it's purpose.

we loved the fact that there is a laundry room and the proximity to restaurants and coffee shop was ideal for

laundry door didnt work

modern casual feel to the lobby and bar with a pool table and area to chill

the bar that served food, the pool, the cleanlinessud83dudcaf

the room was clean but take note parents with small kids: there is only shower curtains for a door to the

we waited the storm out in the laundry room until it was safe enough to go back to the 3rd floor

like hot tub breakfast was good

the pool was adequate, and the hot tub was alright

very clean, very comfortable. great breakfast

breakfast is good,the location is perfect

the pancake machine is neat, kids loved it

very comfortable, responsive friendly staff, great breakfast.

condition of the room and very clean and well maintained breakfast area with superb choices of food

breakfast was good. location good

it gave me a headache and my kids couldn t fall asleep

room was large had a large well lighted parking lot behind the hotel staff was friendly and had a maproblem of

small pool

i love the tea tree shampoo, large parking lot, soft bed and sheets, and i completely forgot there were screaming

great location for food and activities. clean easy free parking

the 2nd night there was a lot of noise from kids and at 11:00 quiet

convenient location and friendly service. i like the free laundry too.

parking lot

50 and my laundry weren t even dry (half a load)

breakfast was exceptional

great location, nice pool, firepit and grill. loved the bed and the kitchen.

pool small and with screaming kids, very noisy, not usually any pool towels available

pet fee was $50/night with max of $100 and since we were there two nights we got hit with the max

be better if front desk can help to exchange the coin (for laundry machine)

i loved having laundry facilities on our floor as well

coin laundry facility in the hotel

very limited bar selection.

only thing - i went down to the hotel bar and other customers were super loud, playing their own music for us

i couldn't find the laundry area that was shown in the pictures even after i asked the desk for directions

breakfast and evening social were great laundry facilities were clean

breakfast was excellent, coffee in lobby all day/night, printer/computer for guest use and cheap laundry room

laundry

we needed laundry facilities

laundry facilities could have accepted cards or tap to pay would have been nice

hotel has guest laundry facilities however the machines take quarters but the front desk doesn't have any and

the wifi was not working during our stay due to a power outage. not their fault, though.

i asked about pets being in the room and was told all rooms accept pets because they are pet friendly

the pool was a bit on the smaller side but still a great option.

have had signs up saying where the laundry facilities where the pool was where the vending machines were

and dated building, tons of shortcuts in building maintenance, the laundry detergent used caused an allergic

breakfast and laundry facilities

laundry services were bad dryer wasn't working

smell of marijuana was horrible, the homeless ppl were many and using the laundry room for their benefit, rooms

it did have a laundry area which should be available with an indoor pool.

my message sent that day about laundry services (10/12) on booking

no laundry for guests.

laundry in the hotel

fact that we got a restaurant coupon one for every day we were there and the fact that they had room service

parking great and lots of food chooses around hotel

the room was very clean and the pillows were awesome. the choices at breakfast were great.

staff and breakfast!!

the pool, hot tub and gym were all in working order

i didn't get a chance to check it out but the pool looked good

beautiful - convenient parking , close to everything

pool and hot tub

pool was very small and there was no actual restaurant, limited food selections on what they had

pool spa room

no room service except towels,etc,by request only

they were good to let us use the laundry cart when the other cart could not be found

laundry facility was clean

extra facilities like laundry room was a nice touch

no smoking room when i booked smoking on this app

the parking was crowed to say the least and the

comfortable beds, nice bathrooms, indoor pool, gym, laundry and free breakfast

or plastic bags available for dirty laundry/trash

free onsite laundry was also a nice touch

i like how quiet it is and peaceful. the free laundry is a bonus.

like home than a motel and having a kitchen is great indoor pool is a plus along with the free laundry and tasty

the guest laundry room was next to our room and late at night and early in the morning it was terribly loud

equipped with guest laundry, fitness center - but the treadmill was broken, which was ok because there s a

included free breakfast and a guest laundry room

on site laundry and pool

the laundry machines, makeup towel, staff

there's too much moisture and humidity near the guest laundry area

i feel the pet deposit is excessive.

the pool was to cold for the kids to stay in for even 5 min.

breakfast was ok and area was great

loved the pool, good breakfast, and nice size room!

thin walls so you could hear the sounds from the laundry

central to our activities , staff was very friendly and helpful. laundry was easy to use.

we even use the pool facilities the pool was very nice but the chlorine was a tad bit overwhelming

parking was a little awkward

breakfast was even great

location, space, cleanliness, laundry on site

wasn't an atm or bill changer for laundry and vending

it is friendly & has vending machines and laundry

the laundry machines only take bank cards and charged my account multiple times

nice rooms, quiet, good value for the money, convenient and reasonable laundry

left some clothes to be washed in a secured laundry room and a shirt was stolen

guest laundry available

lack of hot breakfast items

the pool and gym were both closed

breakfast isn't great

pool was packed but that will happen with kids there

wasn't very clean, room service dishes outside the room doors lining the hall our whole

the hotel was busy with kids staying for competitions and also a few wedding parties

it was updated and clean. the pool was fun for kids but a little dirty.

not pet friendly, i have a dog. how bout some live music in lobby sat nights??

while washing laundry the machine filled with water and they didn t even drain it

having a laundry room on site was a huge

laundry facility was broken down

to use credit cards we should be able to use cash also and just probably a change machine for the laundry other

i like the on site laundry. i love the comfort of the bed and room over all.

room smelled like wet laundry

this hotel says they have laundry facility and breakfast also a pool

was no staff every when i needed them, there was no breakfast, no laundry, i booked a queen bed but got 2 full

hotel says it has laundry facilities and serves breakfast that is not true

the shower, walls,muddy or poop on the bottom of the door frames in the bathroom no trash bags or laundry bags

are remodeling the laundry room, so i didn't have a change of clothes for myself because the laundry room was

did not feel safe had some person be inappropriate towards my girlfriend and friend at the pool laundry room

if you want doing laundry, unfortunately, there is just one machine and need quarters, and no chance to get

also, the laundry facilities were out of order which was inconvenient

laundry, one elevator, ice machine the breakfast was toast

no guest laundry

went down to get more and had to wait because they weren't done in the laundry for both nights

i took all of clothes to laundry mat when we checked out and two that we could see had came out of our over

the bed was very comfortable. good parking spot.

parking

was told would cost me 25 dollars cops out there everymight to break up fights and woman raped in laundry

was dirty, could hear staff talking real loud in laundry room behind our room

sketchy people, cigarette holes in the sheets, the toilet did not flush, and hardly any parking spots available

it was non smoking room but they had an ashtray in there

safety not good no wifi it looks like it's used as a dump in area

laundry facilities were poor, pool was not good, food was mediocre and staff was not always helpful

also-there was an altercation that got heated in the lobby while we were doing laundry

staff were extremely accommodating and friendly and we enjoyed having a bedroom separate from the kids

people above are room must have had kids that kept jumping off bed onto floor

the pool hours are from 7-10, which my son enjoyed

had a major water leak coming from the laundry area into the hall by the lobby--definitely a hazard

no business center and they have coin op laundry but no supplies to buy.

its by the freeway. bed was comfortable and pet friendly

the breakfast was great

parking

my mother worked as a maid for over 15 years and two of my children work in laundry now and they were appalled

they said that's where laundry is also told us unless we absolutely need to do laundry do not go down there

the breakfast was awesome

breakfast was hot and delicious

wish the pool was open but did not make the stay any different

needs a guest laundry so you can dry your swim clothes after enjoying the pool

front desk staff down to the laundry personnel were very helpful

road construction at the street made it hard to access the parking lot

didn't like that we had to pay for parking

whirlpool spa was very nice, but be warned, it took 57 minutes to fill to the desired level we wanted, and

the kids loved it

the kids loved it

wifi can t be used except through a mobile device

the nice part is the free parking lot

the pool area was clean and kept up

parking lot was filled with garbage and dog crap, cars parked on both sides of the small entrance

people doing drugs in parking lot

the non smoking

there were smoking rooms available and i even got upgraded to a king size bed when i had reserved a queen room

wifi was awsome, staff very friendly