only window faced the parking lot

our room had a lil kitchenette

the room was small but very cute and the kitchen was a nice bonus

supposed to have full kitchen

parking was cramped, hotel itself was a bit hard to find

room across from ice machine and laundry

burn hole on blanket beer bottles trash in parking lot on saturday morning

parking lot well illuminated

bunch of kids - bed hard as a rock , floor sticky in hotel room , continental breakfast was a joke, area not

nice warm pool for the kids to swim in, the front desk staff was extremely friendly and welcoming and there

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

parking , some spots were being taken up by a bigger construction trailer so it left not many for

room was great, comfortable beds and the heated toilet seat in the bathroom was a hit with the kids lol

were not enough parking spaces but that may have been because of the concert in town

rooms, cleanliness and breakfast

clean rooms, hot water, close to expressway, and great breakfast.

breakfast was delicious

the area was great we were there to shop and the hotel was right there in the mall parking lot.

great room, comfortable bed, very clean, very good breakfast - couldn't ask for more, especially for an overnight

miss the breakfast buffet but adequate box breakfast due to covid rules

there isn't too much choice for breakfast. there is no shuttle or bus.

parking was free and hassle free which is rare with

the breakfast area is welcoming and the choices were nice.

we didn't get up in time for breakfast.

booked early and still ended up with a pet room

housekeepers and laundry were gossiping in hallway by exit door numerous times when we were going in/out

she sent someone from laundry to bring towels

pool and free breakfast. great pillows. microwave and refrigerator. price.

the free breakfast was a great start to the day

nice options for the daily breakfast

was wondering if their was a laundry room next door to my room 104 or something

breakfast and wifi

our only complaints would be the smallish pool and the pillows were not comfortable to sleep on at all

breakfast was ok.

not enough handicap parking spaces

no plastic bag for dirty laundry

fantastic staff, great breakfast, awesome location, great pool

parking lot was dark but i was told that renovation for this location will be started almost

our car got hit in the parking lot and they didn t have any cameras set up.

the wifi

laundry available

breakfast pool clean

breakfast pool clean

for the price u think daily room service should be provided.

the breakfast was really good and the pool was fun

laundry basket available in room for dirty clothes

were very spacious and clean, didn't realize we would have a full kitchen, it was awesome

all other hotel amenities were also great like the pool, gym facilities, free parking, free wifi, smart tvs

the room was bigger than expected, which was great, and even though we didn't use it, the kitchen was nicely

hot plate did not work in the kitchen .

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

pool closed because of covid-19.

great location and the price was amazing. jacuzzi tubs and a big pool!

the late night laundry area being used as we were in104 directly across from room.

very clean, breakfast had a wide selection. granddaughter loved the pool

there is no big sign or any real marker for the property, parking wasn t great either

breakfast was great and pool was just the right temp

breakfast delicious and well ran by the ladies clean neat and friendly

were not able to use the pool or hottub because of unsupervised kids overwhelming the area.

location, cleanliness, free breakfast

it was during the day and i was without wifi at home and was trying to work

the restaurant / bar connected to the hotel was closed.

wish there were a few more options on the breakfast buffet - other best westerns typically have hashbrowns/other

breakfast

wifi route was weak and i could not work on my room i had to use the breakfast area the clerk would

the free hot breakfast was very organized & great selection

jacuzzi and swimming pool and free breakfast

lots of time in the pool, excellent jacuzzi suite

the laundry machines were broke and

was no wifi password

breakfast was just ok, and tv didn't always come in clear

staff was really friendly :) very quiet on our floor even for having a large family with several kids a few

my son's video game didnt work with the wifi

laundry room

loved all the amenities like workout room, laundry room, kitchen net

the laundry, gym common area and the dining area all was very clean and decent

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

nice gym too n guest laundry area

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

i like the room it's big enough for me and my 4 kids

the kids running late night

there were kids ding dong ditching us but i think that was handled

refrigerator in cabinet,pool wasn t properly clean

good environment, pet friendly

breakfast was lacking appeal and kitchen area appeared unsanitary.

sink outside our bathroom had too high of pressure that the kids kept soaking themselves accidentally

they charged me twice for a pet deposit. 75.00 twice instead of refunding the first deposit.

pool was warm and fun for the kids

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

my girlfriend and i wanted to go swimming and the pool was closed

everything was okay for the price. just get the pool together

cooks laundry front attendants everyone

friendly receptionists and free laundry.

very clean and nice ubication nice parking

nice pool, sauna and hot tub.

we enjoyed the pool,jacuzzi, and sana. love that the bar and resturant is down stairs

doors to sprinkler room, supply room, and laundry room were left open

i loved the staff, location, pool, and soft beds and pillows.

needs bigger wider parking spaces. very easy to get your vehicle doors hit

parking lot was dirty

parking was full when i returned due to a giant truck parked sideways on the lot

i also used the laundry facilities they offer

the laundry room available has trash literally all over the floor and the front desk staff is no where

it had a fridge and a laundry and a giant closet in the master

wifi did not work

the room was larger than expected. and having a kitchenette and fridge were so nice.

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

pool

also paid for the early check in and they got us in before noon

pool was closed

the hotel pool was closed

smelled like weed, a lot of people loitering in the walk ways & parking lots

the pool was still out of service and the staff lied to me and told me when i called before that it was

having a pool and small kitchen

pool was closed

pool green floor dirty from construction,rugs appeared never cleaned

it also said fully decorated kitchen with pans bowls plates yeh none of that was there just a small stove

pool wasn t open- under construction- rude employees

the location was great, nearby everything. pet friendly.

can do laundry to the blankets too

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

i liked that they had a laundry room for guests.

that it has a kitchen and it don't feel like a hotel it seems like a apartment

i've stayed at plenty bad hotels but this is next level the wifi is the highlight of this experience

dirty laundry room, definitely has not been cleaned in a while

i liked that they offered free laundry for the guests staying at the hotel

free guest laundry facilities

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

breakfast and laundry room not working

i loved the brekfast and the wifi is super fast

pool area was crowded with teens that were unsupervised and at one point locked all of the other

pool was closed

wifi service is excellent

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

laundry / workout was on second floor but not really a dislike more of convenience of

the breakfast was outstanding

the breakfast was also really good

the room was very clean, everything was fully stocked for us and pet friendly!!!

no laundry on sight.

and the site advertised laundry facilities which i needed and chose this location because that would have helped

no onsite laundry

having laundry in the premises.

there was dirty laundry left in the room

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

he also solved a kids running problem in the hallways on friday night around 10:00 pm

maybe a little too much chlorine in the pool

breakfast was very basic

nice pool and warm breakfast

there were pieces i'm assuming from the pool in the bottom that i stepped on and the hot tub was awful

family definitely enjoyed the breakfast

this hotel for spring break with my two kids

we used the pool twice while we were there very clean pool area

it's nice with kids to have a separate bedroom.

on the 3rd floor just outside the elevator a laundry cart with dirty laundry sat all night long along with a

the room was large and the breakfast was excellent

location kitchenette

liked the set up off the two separate bedrooms and having to be able to separate kids

pool and room was big

front counter clerk didn't even offer a bag for laundry soap souled clothes said thanks for letting me

the breakfast was very

rooms & beds are nice. night staff great, shuttle service on time, but van had many issues.

my room, the tv s& the bar & bartender!!!i liked the pool

to the back parking lot were open and unlocked all night

i love this place it's very welcoming & homey...the guest laundry is very affordable....

heat/air wasn't working in room (took them 2 hrs to come fix it) dryer wasn't working in laundry area

additionally they charged a $100 pet fee that we were not aware about until check in

lot of noise i was on a floor where kids were running around the hallway most of the night

i had three kids waiting several hours to be able to use the pool

in parking lot nightly very late

the jacuzzi and fireplace

the breakfast was great except the bacon was a bit thin

airport shuttle rides do not begin early enough and the breakfast is not open early enough to catch early

the whirlpool and fireplace made it was a perfect romantic getaway

this was my wife and my anniversary and we wanted to have a nice night out without the kids

kids were unsupervised and out of control

didn’t like the guy that was looking at me crazy cause i was there with my kids in the jacuzzi

we loved the cleaness of the hotel. the 24 hour gym.

was happy that the pool was open later so we could enjoy with the kids.

the laundry machines for guests were not working at the time of my stay.

quite, nutritious breakfast, free laundry.

the reason for the other hotel was we needed an early check in but we ended up waiting until 1pm for a room to

great price with breakfast

the breakfast was good. the eggs could have been hotter.

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

size fridge, stovetop, microwave, room set up with brand new toilet paper and kleenex, has free breakfast but

cart and it was breaking down the police was going through parking lot reading people tags and waited for me

kitchen

breakfast, no pool, does not clean room or towels even though we had a 11 day stay unless we paid

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

breakfast was very good

loud kids in hallway all night until 11:30 pm

pool temperature perfect, room right next to pool

my only disappointment was that there is no hot tub at the pool.

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

price and the security thats in the parking lot

parking.

parking lot next too gas station

parking lot was off limits

large parking lot near the door, the kindness of the desk man, and the location near the airport

the bar is very nice

awesome kitchen

it was nice to have a restaurant and bar on site

restaurant and bar on site, both also clean and modern

the gm of beverage was very kind and attentive, the bar manager was very knowledgeable, kind and made the best

begin across from the laundry room. heard staff talking and music playing.

rooms smelled like laundry left in a washing machine

the laundry wasn't working

there's no access to the laundry facility

was told on arrival about a steep fee for pets. we saw that it was

restaurant/ bar in parking lot closed at 10 p

lovely staff great breakfast and fast check in

the staff was very helpful and friendly, especially the person who helped with breakfast

the rooms are studio rooms with a desk, kitchenette and eating area as well as a pull-out couch

not so comfy for the kids

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

we were there for kids us fencing competition

pool restaurant near by only thing missing is hot

no continental breakfast

the breakfast in the hotel lobby was quite expensive. also some loud neighbors up very late!

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

the laundry machine price was a bit high

spa tub in room, staff

parking lot often gets overlooked or maybe it's that people are just constantly littering, not sure

light above spa didn't work and the tv remote was broken no channel listing to see what channels were available

room was great and the pool. great lounge too.

wasn t no room service no one bring more towels and tissue.

the food in the restaurant was exceptional and our room service breakfast was on time and just right

the hotel rented out the south parking lot to sports car drivers who were driving around

everyone and every amenity was perfect the breakfast and bar service was terrific

many people riding dirt bikes in the parking lot and kids running around up and down the stairs like it s a

small kids running around unattended

the place is pet friendly too

many people riding dirt bikes in the parking lot and kids running around up and down the stairs like it s a

we didn t even go in- just turned around & walked across the parking lot to another hotel

there was dirty laundry that was dropped in the hall on tuesday and it was still there when we checked out the

i went to do laundry while he was sleeping, they said they were calling the police for being half naked

no airport shuttle

the breakfast menu

reason we picked the hotel was the shuttle to the airport,the shuttle didn't run

laundry and garbage in the hallway

hallway on the first floor smell so bad im thinking it s the laundry room and i could have sworn something

meat and eggs with the other choice of breakfast food they have.

wifi didnt work, there were no towels or toilet paper in the bathroom, it looked like it hadnt even

wayne, who works in the breakfast room, is incredibly helpful

its quit peaceful conveinient with the laundry rooms are nice staff is great and friendly and very helpful and

pool was dirty

noises in parking lot, room was not very clean

wifi keeps messing up, my tub is leaking everywhere and won't fix it and my door key lock won't

there were piles of mattresses and chairs in the parking lot, it made me worried that maybe there were bed bugs

i had my boyfriend and our two kids with me

had issues connecting to wifi to work.

i had my boyfriend and our two kids with me

the parking

pool was extremely cold, to the point that the kids didn't want to swim

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn t to far

breakfast was terrible. eggs tough and tasteless. no milk, just oatmilk

breakfast could've been better

breakfast looked great but we had to leave early to a tournament.

breakfast was ok

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

mediocre breakfast.

nice staff, decent gym and a good little snack area

room was clean; all kitchen utensils and appliances were clean. breakfast was good.

good location. free breakfast. free parking. helpful staff.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

the staff the gym

there was kitchen fire. the evacuation was great, but it was very inconvenient

from the front desk, especially joseph, to the people that ran the complimentary breakfast, to the housekeeping

the coffee for the coffee maker in the room and you had to rent the dishes and silverware in the kitchenet

road and parking lot not well kept

wifi wasnt working well

we celebrated my daughter s bday here and it was a great time and place and their pool was clean and very

hallways were very dirty, a ton of people loitering in the parking lot, loud music

piles of laundry and dirty carpet in the halls

the pool

charge you extra for pets, and make you put a 100$ cash deposit for smoking room is checked before you get $

the parking lot was reasonable, the facility was easy to find, and it was a great location in

we couldn t get wifi. no breakfast (temporarily though)

workout room, great staff, good location for where i needed to go, decent self service laundry room

would prefer a changemaker in the laundry room

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place

the desk agent arranged my shuttle for the next morning, offered a wake-up call and provided breakfast information

i was given an early check in, much appreciated. very friendly staff at registration.

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

laundry room on site

bring your own quarters for the laundry

laundry facility is onsite but i didn't use it so i can't speak on that

laundry was closed at 7pm

there was not onsite facilities for laundry

room service

the bar closed too early,and the shower drained slow.

room was ok. wifi good.

we had some wifi issues and they were unhelpful to the point of being kind of rude

shuttle service during the stay and the availability of laundry service on the premise.

wifi fast

flight connections i had on a trip to italy, i was forced to arrive a day early and leave a day late in oakland

clean not only do they have a 24/7 shuttle, but it also includes to/from rental car lots; & breakfast items were

mini refrigerators that s replacing old has no freezer to freeze items or keep ice cream for kids frozen or

above, also do you ever consider providing plastic bags for guests dirty laundry?

it s just a shame that we didn t have time to check out their pool

cleanliness, diamonds bar and grill, wait staff and bartender; food was good; everything was great

we asked for room service to clean and no one came

that room service is back open and the minnie bar diamonds back open.

that we couldn't use the pool

the wifi sucked, i couldn't use it at all

close to airport, room very clean, enclosed parking and offer long term parking for your vehicle with better

a comfortable stay with nice pool. the indian restaurant next door serves delicious food.

wifi for communications purpoese

fast wifi connection

very clean, nice bed. kitchen and bathroom worked well.

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

nice kitchen w/full size fridge

very comfy beds, laundry room available for guests

laundry was on the opposite end of hotel and small washers

property clean, there s a swimming pool, laundry facility, complimentary breakfast

glad to have a guest laundry

great breakfast, self laundry option

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

i wasn t sure if it was their laundry soap or if the beds had bed bugs

it was nice that they had laundry facilities

$16 meal at the bar , no traveling to find food when you re exhausted

i will definitely stay here every time i m in the bay area definitely recommend and even the breakfast was