it would have been easier to park in the front and take luggage up elevator rather than parking on the end

room, excellent breakfast buffet, clean room especially the bathroom

clean, comfortable, quiet, excellent staf, very good breakfast

it would have been nice if the complimentary breakfast didn't end at 9:30am'.

breakfast was good like waffles,fruit .

the room was clean, and the breakfast was fresh and hot

sausage gravy and biscuits weren't served for breakfast every day of our stay.

very clean and quiet. breakfast was great! the staff was very friendly.

pool was out of order, the tv didn't work and the commode seat was coming off

good variety of breakfast foods

not enough pillows. no laundry detergent in vending machines.

we were right next to the laundry room .. and we needed to do laundry

laundry room

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

bar type sink was in separate area and used as bathroom sink

my kids enjoyed the breakfast

was not enough handicap parking in front of hotel. other than that all good.

parking lot congested not enough staff the desk clerk was filling too many roles but she was very

free hot breakfast was exceptional and coffee always available

the pool wasn't open

$75 pet fee is ridiculous. blinds were broken.

location, pool & the breakfast was awesome!!

parking lot was very confusing

kitchen in room, besides stove top which u can get a griddle from the front free of charge

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

the pool was closed and the parking lot wasn t as big

the pool, gym, and restrooms were closed due to covid

pool was open and the kids were happy

it s was clean everyone friendly and helpful. my grandsons loved the pool

location is close to the interstate. has a bar & bistro cafe.

i didn’t get up in time for breakfast

third night we had to use towels out the gym

thing we missed was the bar

the hosts at the bistro and bar were great as well

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

could have been better if there is a laundry bag in the room even just one.

t like the breakfast options but i understood that because of covid-19 they couldn t have the kitchen or

com stated this property had free breakfast, or that the breakfast bar was included in our room fee

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

room next to gym. noise at night. had to ask to keep it down.

monitor the pool better. i know you can't supply lif guards. just make sure their supervised.

i also like that there was security driving through the parking lot during the night watching out for our

was very clean inside and out the staff was extremely nice the parking lot is lit at night and the hotel is

need to reopen laundry and offer back regular breakfast items covid options improving

ve been told at check in that we couldn t use the laundry facility

guest laundry was out of service

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

the indoor pool was opened (required 45 minute time slots with 6 people maximum) which was perfect time for my

convenient location, laundry facilities

i had to take her to a laundry mutt to clean her off after we left

hot breakfast was very nice as well

breakfast

breakfast was not so great, even for continental.

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

great location. clean, comfortable room. wonderful staff. kitchen staff went above

wifi

laundry cost money

breakfast was good each day

rooms was clean and parking was good l

breakfast was good. dining room is nice

was ok. parking available and close to restaurants and shops.

no microwave in the room and no laundry facilities available

only complaint is i wish they had laundry facilities

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

easy to get to, close to ev charger

the water was brown, we couldn't bathe our kids because it looked like lake water .

out of order; laundry out of order

did not get breakfast left everyday at 5 am

the wifi was pretty poor. and there wasn t much parking. but i m really nitpicking.

the staff the room the breakfast and pool and in and outside 10/10

the bed was really comfortable and they allowed an early check in

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

also, laundry facilities made things much easier

i also did not like the fact you had to pay for laundry

there was a light in ikea parking lot that was flashing in the window

was pet friendly and boy you could smell it

no laundry on 1st floor

the layout was perfect the staff was amazing it had an laundry facility which i loved

dirty laundry under the bed

couldn t get into the vending or laundry, went down to the desk 3 times to have them correct it

laundry room looked dusty and the carpet throughout the first and second floor was dirty with

pool was inoperative

nice pool area, white bedding is good,

parking lot was super full.

tv wasn t working and no wifi

having breakfast and a bar within the hotel. very convenient

was wonderful, beautiful rooms, nice pool and basketball court, very helpful staff and excellent breakfast

pool was closed the whole time we were there

did not use the kitchen, but it could have been cleaner

breakfast was very good

to change rooms due to the fact that the couch had pet hairs for which my husband is allergic to, however the

paying for laundry! one of my main reasons for choosing this location.

small and easy parking

not enough h parking

the breakfast was free & delicious

i have three other kids so i got the room for them a place to sleep

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

great breakfast. friendly staff. and very clean and comfortable hotel.

parking and when i got check in nobody gave me any information on where stuff was, time for

the pool was in a great location

did like that they had a pool, but i wish the pool was a little deeper

close to where i needed to be. easy to get into and out of parking lot and onto highway

the pool was closed

breakfast meats. selections of teas. not pet friendly.

the hotel was clean. there was plenty of parking and a decent location.

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

pool too small

te breakfast was great. also the kids enjoyed the pool.

breakfast was good with great variety, and the must have waffle machine

peaceful kids enjoyed the pool

also kids soccer being loud very late at night

i don't know if it was the chlorine from the pool or something else, but it wasn't pleasant

only drawback was we had to find towels from the gym for the pool

trouble getting wifi with iphone. tv different in room from lobby

if you need to do the laundry you need to put 0

uncomfy sofa bed, no guest laundry

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

there was no coin dispensing machine at the laundry or reception and so had to wait for almost half a day for

everything was amazing, the only thing that was disappointing was breakfast.

was amazing from location to room to staff and breakfast was a bonus

the breakfast was just okay could hv been slightly better.

the breakfast was great every morning and they have the friendliest staff

breakfast was mediocre

plus the added security patrolling the parking out my at ease

attractive decor, great room size, very good bed, good breakfast, attractive common space, friendly to our

we have a beagle and we re grateful to have lodging that was pet friendly

we were with our dog and assigned to a pet-friendly room, which was clean, odor, and stain free

i loved that the hotel was pet-friendly

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

free laundry center

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

nice free laundry facilities

the room had a simple kitchen which was good

breakfast was great

gym was well equipped and just as clean and immaculate as the rooms

very clean and quiet. friendly staff and excellent breakfast

the breakfast

i liked everything it was clean , comfortable and had a nice breakfast

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

the night clerk went above and beyond and i loved the breakfast

pool and pool area could ve been a little cleaner along with the bathroom sink draining a little

location location went to fedex st jude golf tournament it was directly across from fedex world headquarters

we did not use or inspect the pool area

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the air conditioning did not work as well as the guest laundry room

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

the laundry facility was a joke

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

parking could've been better

would say that only issue is that the smoker's rooms sometimes stink up the non-smoking room

the wifi was so slow

wifi didn t work and tv was not clear

parking lot was being paved

nice clean cool nice pool great staff

wish the laundry room was operational and soda machine fixed

laundry machines took money and didn't return

the onsite laundry facility was out of order

weak wifi signal

that they have remodeled the non smoking building, i think outside building maintenance should be the next

breakfast-add fresh fruit or hard boiled eggs more friendly front desk service needed more towels,

it was in a sketchy area. breakfast was coffee and a packet of oreos!!

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

website said they offer breakfast and they do not

also the continental breakfast was a bit disappointed

internet wifi was decent quality

the parking lot is big

didn't even want to try the breakfast in fear of getting food poisoning (it's that dirty) wifi does not work

requires a cask deposit for non smoking rooms

available ice machine, pool closed, no kitchenette, needs stickies in the tub

the laundry facilities were broken, no breakfast because it was under construction and the hotel

was no breakfast available and the gym and pool were closed all because of covid

the sheets wasn't changed, no breakfast, the pool area was out of order

breakfast was not served during our stay

no continental breakfast, doors broke and property cluttered

room and breakfast

also, there was trash, beer and liquor bottles in the parking lot

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

nice and clean rooms!! free breakfast & wifi.... very discreet area!!!

pool advertised, but was closed

the fa utility was very clean and the room was spacious. they also had guest laundry available.

washer in laundry center is broke

the hot tub and laundry facilities where out of order

parking lot had a lot of litter

not well lit parking and because of proximity to interstate and parking hidden from anything makes it a easy

not very knowledgeable about the facilities they offered such as laundry

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

next day i found no ice machine, vending machines didn t work but items in them, laundry was locked up, roach

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

i asked front desk how did the laundry facilities work

loved everything even my wife and kids were satisfied the rooms are nice and extremely clean i will always choose

wifi extremely poor

i didn't like that my kids weren't able to connect their game to the tv.

our kids had to leave their food

the rooms were clean and very comfy. the outdoor pool was very nice

my daughter loved the pool so

didn't eat breakfast

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

wifi didn't work

nothing people in the parking lot at all hours of the night with loud music smoking weed

had booked a deluxe studio king room for a good price and the complimentary breakfast was a extra

the ice machine and laundry area are behind a door, which minimizes noise

the only thing i found wrong is the wifi connection when try to hook up to my xbox

the walk from the parking lot to the entrance

very clean and really enjoyed the indoor pool with my children!

the pool open early so you could swim before check out

i like that they have a small kitchen in the room and laundry area

laundry- all the dryers were broke

laundry facility was available with multiple machines

i saw pet friendly but nothing that we would have to pay extra for our 29lb puppy

we had our dog with us so finding a place that takes pets is hard

the pool the breakfast the staff was great

went to go to pool for adult swim after 9 pm and it was still full of kids

their pool & gym was closed. wish we could have entered

breakfast was good but there was no silverware so the attendant went to the kitchen and rinsed off a fork and

the kids ran around ( which i understand kids can be

clean up laundry room

great fitness center and reasonable laundry facility rates

i do wish the laundry service was working at the location i was at

laundry room were dirty place was smelly in our shower had

there is no gym there and the laundry does not work there

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

i also like that there was a bar and the opportunity to purchase food and snacks

wifi, clean room

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

the breakfast and the staff was friendly an helpful.

i enjoyed the bar and the pool

a pet fee was charged to me and my wife that was not disclosed when making the reservation.

breakfast

breakfast wasn't very good

it was clean were they did breakfast

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

very clean. breakfast was as expected. the man @ the front desk was very friendly.

location, breakfast, laundry services

there is free laundry and the breakfast was outstanding

free laundry (washer and dryer) for all guests.

free laundry facilities are an added bonus

laundry was free to use

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

we stayed there for 5 nughts and did not receive room service until our 4th night despite requesting it from

the hotel staff was very accommodating, and the food bar area was great peaceful

food in fridge from previous guest swimming pool had geese and geese droppings in water

breakfast was scant, pool didn't open before i needed to leave each morning.

enjoyed the pool

free cookies during the week! great staff. pool area is nice. ok location. free parking.

bed was to firm. must’ve been prom night kids were very loud and in the hallway

always choose a hotel with a pool when traveling---but this pool wasn't open until 10 am

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

laundry was cheap to use, and had big machines

the parking lot also seemed to get filled with trash, including broken glass (beer bottles) overnight

can't watch wifi because tv hdmi is broken

and we got no sleep because the underage younger kids that stayed in the room across from us were loud all

the room and view were beautiful but a kids soccer tornament team were staying there too

room service: meals are delivered in to-go containers and plastic flatware and in a bag

too far from downtown, poor food. poor room service .

property had a bar and a restaurant in it and it was close to a lot of different stores

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

the bed was very comfortable i had to get a late check out because it was very comfortable

drawer was broken in kitchenette

cc machines were down, i had to wait an hour while they tried to get it fixed to take my pet deposit

noisy (window towards the parking/entry and neibours upstairs very loud), also we have asked for a

i looked until i finally found someone in the laundry room

in lobby no breakfast fixed and remotes in bedroom didn't work didn't have batteries no clean laundry very poor

booked about a week or so in advance checked in we were put in the room right next to laundry and elevator so

my reservation needed to be for early check in and they were very helpful

free breakfast is a bonus

don't have laundry

thing is the property was packed and the parking was limited

very standard, comfy, & pet friendly. nice breakfast & super friendly staff!

we arrived very late with kids front desk was very accommodating!

is the $73 pet fee legitimate? are you guys really doing business ? that was not even mentioned.

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

the wifi never did work even when asking for help at the front desk

not enough parking space

location was convenient and the hotel offered a hotel shuttle.

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

no laundry detergent available at front desk. 3rd day towel service but default.

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry facility was currently out of order

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

the nasty smoke smell in my non smoking hotel room

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

into the building i almost lost my shoes the floor was so sticky, i booked a smoking room and when i got there

marijuana smoking 24/7 and not me

arrival i was informed that i did not want a smoking room, to which there were only smoking rooms available

the gated parking added an extra layer of security for my car

this was a great place gated, beautiful lobby, super coffee, and an excellent breakfast.

waffle maker was broken and pool temperature could've been better as

pet friendly

the parking lot is gated, and you need a keycard to enter the building twice before even getting to

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

the pool is decent and they have good laundry facilities

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

no soap available in the laundry

and having a laundry room was a plus

no laundry, no housekeepers

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

no breakfast

parking is a little frustrating

clean and comfortable. staff friendly and helpful. did have security patrol for parking area.

i don't like the room too close to the laundry room and smell the dryer

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

something (sheets laundry?) caused a rash.

no laundry facility

not alot for breakfast, no laundry

that they didn t have a laundry room

patrons hung wet laundry on stairway railings.

large potholes in parking

the laundry facility had several out-of-order washers and dryers

they have a laundry room as well as a coffee station for early birds

nice laundry room, all workers here are super friendly.

the laundry room

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

event if listed in the available features there was no laundry service available

very friendly staff, clean hotel , comfy bed and a decent breakfast buffet.

the carpet was damp

security in the parking lot all night

afternoon snacks available,was a big hit, kids really liked

the room was a smoking room which i did request

the parking is very close to your room

close to the city, free parking

non smoking room with burn marks on the sheets and counters

broken down cars in parking lot

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

the breakfast here is not free or a buffet you can order single items for breakfast/lunch off the bar menu though

close to the airport and airport shuttle

i was not able to request two beds for my kids and i was very upset and i won't use your service again

laundry facility across the road to do our washing, clean facilities and accessible by public

also no coffee and no laundry

good location from downtown. laundry just across the street

the laundry lady said no one turned in anything dirty to her that morning

the washer and dryer didn't work and we had to take our clothes to a laundry mat

clothes had been left in the washer in the laundry room

up and drop off services by the staff, laundry was available for use, complimentary

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

laundry facilities are worthless

they said they have laundry facilities but it just takes all your money and doesn't work

the room was excellent and very confort. there was laundry service on our floor.

laundry would be better in first floor

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

the woman in charge of the breakfast facility was so very helpful and kind

on site laundry and ice

good laundry

fenced in parking and price

the pool was a nice place to cool down and relax

the staff was accommodating the pool was clean we heard that memphis is rough but this place didn t feel