not enough pillows. no laundry detergent in vending machines.

laundry room

one smelled like mildew, maybe bc it was close to the laundry room

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

we were right next to the laundry room .. and we needed to do laundry

free parking, comfortable bed

the parking area was clean and well lit

front desk person, false advertising there is no kids board games or dvds etc as advertised on booking under

it had a great breakfast. room was clean. staff fruendly.

2 nights was a nightmare i could not sleep at all after a 19hr drive from new york there was kids running up in

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

parking is always the issue and a lot of dark areas around the hotel that need proper lighting to

the corners and along the wall in the pool area would've been swept a little better.

breakfast is worth the extra dollars

parking lot is too small and certain parts have no lightening

was a broken tile in the kitchen area

$75 pet fee is ridiculous. blinds were broken.

breakfast was a good mix of hot breakfast and grab and go

floors in the kitchen area and bathroom were sticky

little more variety at breakfast would be nice but it was very similar to every other hotels offering since

breakfast was great! friendly informative staff

the hosts at the bistro and bar were great as well

thing we missed was the bar

they had a starbucks bar as well as an incredible breakfast

the rooms could use a full body mirror and breakfast could be until 10/10:30am

could have been better if there is a laundry bag in the room even just one.

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

is very slow, not much snacks to choose from in the lobby, y all have basically everything kitchen wise except

the pool and beds were awesome

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

clean, welcoming, pet friendly

better breakfast!

breakfast was good

really sure how to get the free breakfast as i had a pet i could not leave alone in room or bring into dining

super amazing fried chicken place in the same parking lot

i was hoping to use the pool during my stay but was unable to.

pool was locked before the time it was suppose to be closed

the parking being blocked at night

pool wasn't super clean but hey, the common areas were top notch

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

need to reopen laundry and offer back regular breakfast items covid options improving

guest laundry was out of service

ve been told at check in that we couldn t use the laundry facility

noise from next door was unbearable, occupants had 5 kids singing happy birthday at

very nice very clean very spacious room good breakfast with lots of options

great staff and facilities. breakfast was superb!

very clean. kind staff. excellent breakfast.

sausage gravy and biscuits weren't served for breakfast every day of our stay.

everything was clean, the staff was very helpful and the breakfast was great!

the pool was nice

the ladies cooking breakfast made a point of visiting with my kids

standard complimentary breakfast buffet

the location felt safe and had security making rounds in the parking lot

it would have been easier to park in the front and take luggage up elevator rather than parking on the end

no microwave in the room and no laundry facilities available

only complaint is i wish they had laundry facilities

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

we had to use the tiny microwave in the kitchen area that was very old and didn't work that well

actually it's a bar with food that's way overpriced and not very good

extended stay for the on sight laundry, stove and fill size fridge

room includes kitchenette and there is also a full laundry for personal use

no laundry on 1st floor

dirty laundry under the bed

the layout was perfect the staff was amazing it had an laundry facility which i loved

out of order; laundry out of order

is in the middle of everything, but there was lots of construction on the road and parking lot

room did not have any wifi reception, my child who i was taking on vacation could not connect their devices at

the wifi was pretty poor. and there wasn t much parking. but i m really nitpicking.

there were two guys pas out in the parking area ( drugs)

i also did not like the fact you had to pay for laundry

also, laundry facilities made things much easier

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

wifi and weak phone signal

there is a comfort inn in same parking lot, and ran by americans it seemed very nice and clean, consider that

laundry cost money

parking

better access to pool towels

the decoration is beautiful i love the coffee and tea the hotel offered also has late check out at 12pm and

the breakfast was just right and attended very well

due to covid the pool was closed which we were hoping it was open.

spots on screen it annoying and the streaming was way too slow fridge made too much vibration wifi was ridiculous

parking is horrible

location and parking

breakfast and parking

i think i arrived on a busy night. parking was bad

very clean and quiet. friendly staff and excellent breakfast

nicely updated. clean and comfortable. fantastic breakfast. good location.

breakfast was great

typical breakfast, staff was polite and helpful

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

free laundry center

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

nice free laundry facilities

good size room with an adequate kitchen area

the onsite laundry facility was out of order

laundry machines took money and didn't return

wish the laundry room was operational and soda machine fixed

inexpensive stay with the basics: shower, bed, wifi, and tv.

too many smokers in the non smoking area

the laundry facilities were broken, no breakfast because it was under construction and the hotel

arrived to learn on hot breakfast offered even though it was featured on the website

was no breakfast available and the gym and pool were closed all because of covid

no continental breakfast, doors broke and property cluttered

the sheets wasn't changed, no breakfast, the pool area was out of order

i had a non smoking room that smelled like smoke

it had a nice pool and rooms for a good price

wifi didn't work at all - if it did, would have given the location a solid 8

wifi could be better

as a dog owner and my prior experience as an rv park manager, i know that dealing with irresponsible dog owners

not very knowledgeable about the facilities they offered such as laundry

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

laundry room

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

next day i found no ice machine, vending machines didn t work but items in them, laundry was locked up, roach

wasnt there but a few hours to sleep and leave again pool was nice.

the wifi can be spotty but the staff is always so helpful and resets the router

my room was clean. i also liked the gated parking.

parking lot was behind a barbed fence with key card access, which created the problem of staff not

had holes, sketchy, no elevator, was a no smoking room smelled like someone had been smoking

room was very spacious and clean the site was very quiet and there was good wifi for me to do my online

it was in a sketchy area. breakfast was coffee and a packet of oreos!!

website said they offer breakfast and they do not

continental breakfast was disappointing.

yes false advertisement on serving confidential breakfast

washer in laundry center is broke

the fa utility was very clean and the room was spacious. they also had guest laundry available.

the hot tub and laundry facilities where out of order

the complimentary breakfast was good

the grandkids loved the pool. the breakfast was good

bed was comfortable, breakfast was good

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

it was very clean and quiet the customer service was excellent breakfast was good

the pool wasn't clean

pool

the complimentary breakfast was great

accommodations were outstanding and breakfast was great!

pool not open

close to where i needed to be. easy to get into and out of parking lot and onto highway

pool is temp regulated which is nice

trouble getting wifi with iphone. tv different in room from lobby

room was clean and well laid out, the bar was a nice surprise and we got to enjoy a peaceful night in

the wifi signal seemed nice and strong

also the pool was being worked on so my kids didn't get to enjoy that

wifi wasn t working the night we were there and we had to call in to confirm breakfast was

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

pet friendly, staff was super nice. very clean, and a great park to walk to.

think the parking on the side was being constructed as i saw a big storage bin there

the pool was in a great location

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

room smelled stale. leaky toilet. needs updating. curtains did not block the parking lot lights.

also a clock in the pool area would be nice

pool was warm though

no laundry detergent available at front desk. 3rd day towel service but default.

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

laundry facility was currently out of order

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

was rude, not all, a few front desk and the kitchen, were billed a pet fee after the fact, reservation never

clean room and breakfast area, great complimentary breakfast, well kept swimming pool, plenty of parking, friendly

area was extremely nice the hotel is only two years old very nice and clean friendly staff great breakfast

trouble with wifi connections with my phone

parking could be an issue depending on occupation

the breakfast was great every morning and they have the friendliest staff

breakfast was great and the hotel itself was great

the breakfast was just okay could hv been slightly better.

everything was amazing, the only thing that was disappointing was breakfast.

breakfast was pretty good as well

good parking quiet handy in and out

staff was friendly. location was good and parking was good

parking was adequate and right outside our door.

it was pet friendly

all sorts of bugs, cold water knob missing, a/c out of freon, bi-polar cable often not at all, wifi meh, the

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

the rude staff, the filthy parking lot

non-smoking room that smelled like cigarettes and burn holes on the bedspread

my own batteries for the remote that we finally got and had to buy good pillows for the bed and pool wasn t open

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

guest laundry was out of service even though i was assured at check-in it was in working order

the laundry room facilities didn't work i spend my money for nothing

the pool but the bottom was a little rough

outside pool, not enough parking lot lights

i think the pet fee is too high and $75 when we stayed at another location for the wedding it was $25

we wanted to wash laundry but the hotel could not provide us change

amazing breakfast selection, they went all out for breakfast

i think that if the company doesn t have sufficient parking that it shouldn t commit to such large parties

the beds were comfortable and loved that it has an indoor pool

the pool

location was very good. guest laundry.

the on site laundry was handy

i liked the convenience of the laundry room

they had a coin-operated laundry, just upstairs from our room, so we were able to wash our clothes from the

laundry on site was useful

laundry facility was available with multiple machines

i like that they have a small kitchen in the room and laundry area

laundry- all the dryers were broke

breakfast was great

great location for getting to the pga tournament free shuttle parking lot.

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

the kitchen

the area where the hotel is located is very nice. my room had a full kitchen in it

dog park for my dog, full kitchen, pull out couch

the complimentary happy hour and cooked to order breakfast that embassy suites provides

the pool area was big, plenty of seating with full size towels at the pool

nobody knew how to connect the wifi. my daughter was not able to play her game.

the staff was very attentive. breakfast was excellent. room service was excellent, but pricey.

the kids enjoyed it a lot

free laundry (washer and dryer) for all guests.

laundry was very helpful there was social hour in the evening on monday gave us free food

laundry was free to use

location, breakfast, laundry services

there is free laundry and the breakfast was outstanding

clean up laundry room

laundry room were dirty place was smelly in our shower had

i do wish the laundry service was working at the location i was at

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

the way to pull in and out of the parking lot from poplar avenue is awkward

handicap parking was very good

security was present...i saw him/ her in the parking lot patring many times...

kids enjoyed the pool

i love that the pool actually was a real pool, it went to 7ft

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

wifi, clean room

wifi access

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

friendly staff, location, cleaninness, breakfast

in our booking because if that s what the ice had in it i don t even want to think about the kitchen and

location & rooms & staff & they are pet friendly

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

understaffed housekeeping, thus inadequate room service

parking

indoor pool heating elements were not functioning, so it was too cold to swim

we loved the indoor pool and breakfast

room service orders are messed up, food is unbearable

too far from downtown, poor food. poor room service .

they tried to compensate by giving us passes to a local gym with a pool

the bar attendant on a saturday night could certainly be a little more knowledgeable of the offerings

very clean. breakfast was as expected. the man @ the front desk was very friendly.

breakfast wasn't very good

the free breakfast is not good

breakfast

did not eat breakfast. location was fine.

don't have laundry

came there with our kids expecting to swim in the pool but then found out upon arrival it was closed for the

none of the equipment in the gym worked, very disappointing

parking area was nice

free parking and free wifi made this a bargain

with separate bedrooms, living room and even full size fridge and everything you need in the kitchen

the service was fantastic, staff was very friendly, and the breakfast was yummy.

breakfast was very good

my husband and i were very itchy when we tried to lay on the sheets, and the wifi didn't work during our entire

great staff, access to indoor pool, great breakfast, basketball court.

paying for laundry! one of my main reasons for choosing this location.

cook in the morning hastled my kids that breakfast wasn't being served yet to make us feel un welcomed so we

lady who handles breakfast was rude to my kids and wife

in was easy, the room was clean, and the breakfast was perfect for a quick bite before heading back on the road

because the money i spend to stay at the marriott i could have stayed somewhere that my kids and i would have

i looked until i finally found someone in the laundry room

booked about a week or so in advance checked in we were put in the room right next to laundry and elevator so

in lobby no breakfast fixed and remotes in bedroom didn't work didn't have batteries no clean laundry very poor

pool was closed in the middle of july

free breakfast is a bonus

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

i would have known that the swimming pool wasn't open bar wasn't open i would not have stayed there the room

house keeping service no phone no patron on saturday night no bar on sunday night (closed

like the room service

laundry was cheap to use, and had big machines

very nasty asked for extra bedding because the sheets&covers was nasty they didn t have any laundry done

was operational, assistance required (beating up/on machine to release stuck quarters) to get laundry started

thanks for the free wifi and breakfast :)

i like the space of the room & the parking.

guess laundry wasn't operative and staff suggested to use the homewood hotel but their laundry was down

didn t get any breakfast food

a robbery occurred overnight with two guest s vehicles in the hotel parking lot broken into by having their

then finding candy bar wrappers under a table stuffed amongst wires that were plugged in the outlet

room was next to fitness center and the tv was very loud and kept me up

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

the air conditioning did not work as well as the guest laundry room

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the laundry facility was a joke

laundry facilities supposedly broken, place smelled like a weed factory the first couple days, the

the bed & wifi

wifi did not work

floors were sticky the tub dripped constantly had a full kitchen but we had to ask for a coffee pot and

learn about pet fee until we checked in and toilet ran all night

i felt safe and had option to wash my laundry

uncomfy sofa bed, no guest laundry

else was very nice except uncomfortable sofa bed, and we couldn t find any guest laundry

able to throw a load of laundry in, travel with my animals during our move from michigan to teneessse and close

there was no coin dispensing machine at the laundry or reception and so had to wait for almost half a day for

because i wasn't going back up and i was unable to use my digital key to get any ice from the laundry area

the bathroom had lots of mismatched unfinished paint it was loud next to the laundry/

there was no detergents at counter to purchase for the laundry room had to wait for store to open on the

great location. clean, comfortable room. wonderful staff. kitchen staff went above

the breakfast buffet was wonderful and had quite an assortment - different items on saturday and sunday

convenient location, laundry facilities

i had to take her to a laundry mutt to clean her off after we left

didn't use breakfast...location was very good.

i liked the location and the breakfast was really good

the staff was horrible and no pots and pans or plates for the kitchen

parking could've been better

i booked 3 rooms and they only had 2 available, pool was closed, no room service

large room with dishes, appliances and free internet. nice fitness room.

breakfast was awful. the room was non smoking but 100% smelled of smoke.

but we reserve smoking and had to be moved to non smoking but nicer

smoking handicapped on 2nd floor toilet seat was in need of replacing shower floor was very

we reserved a smoking and got moved to non smoking and had to go outside to smoke

the nasty smoke smell in my non smoking hotel room

also, having a gated parking lot is a huge plus for memphis

my children didn't get to go to the pool

nicely remodeled space. good breakfast and super friendly staff.

pet friendly

the gym was closed and filled with old junk and equipment

the pool is decent and they have good laundry facilities

no soap available in the laundry

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

and having a laundry room was a plus

no laundry, no housekeepers

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

clean and comfortable. staff friendly and helpful. did have security patrol for parking area.

no breakfast

hot breakfast and very loud guest inside and outside in the parking lot loud music it's spring break u need a

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

i asked front desk how did the laundry facilities work

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

there was no breakfast for team, could only order room service

surprise incidental fee, no bags for the garbage cans, room service bothering us waaaay before check

kids had a great time in the pool

i didn't like that my kids weren't able to connect their game to the tv.

pool was clean and had a barbecue grill for guests to use

husband and kids loved it

clean, friendly staff, good breakfast, nice location

the ice machine and laundry area are behind a door, which minimizes noise

the black staff at the bar and dining room were very welcoming

very clean and really enjoyed the indoor pool with my children!

the tv and the wifi was the biggest problem

the indoor pool and breakfast

i don't like the room too close to the laundry room and smell the dryer

something (sheets laundry?) caused a rash.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

that they didn t have a laundry room

patrons hung wet laundry on stairway railings.

no laundry facility

not alot for breakfast, no laundry

the wifi

event if listed in the available features there was no laundry service available

finally, there was no breakfast served, nor was there access to the pool or gym

the carpet was damp

needed turkey substitutions for breakfast.

was ideal, as i was getting on i240 the morning i left (all of 3 seconds from the parking lot) - room was spacious

the entire night because of guests yelling and talking loud outside, revving cars outside in the parking lot

com policia 4 con smoking pay extra for cigarette burned

was meant to be non smoking but the room did not smell clean, no outside tables to sit at

woke up to 3 cop cars and 2 escorts in the parking lot

and front desk lied about not having nonsmoking rooms on first floor