lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

good location, comfortable, very clean, secure laundry/vending area

the other thing i liked was there is an onsite laundry facility

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

laundry facilities were adjacent to our room

loved that fact that it actually felt like home and that i could cook for my kids and do laundry

had a full kitchen and laundry facilities

appreciated the on-site laundry facility

didn t give proper instructions on where to put the laundry or the trash or how to get more

enjoyed the guest laundry facilities as they were most convenient and clean

the room we stayed in was clean and close to the laundry.

laundry available was great

and mirrors, nice helpful staff, awesome breakfast and 24 hour coffee and tea in the lobby, free parking,

decent gym and the kids loved the pool

pool was very cold... but managed

room was right next to the laundry

wish i had brought a swimsuit as the pool looked inviting

they would have upgraded our room but we wanted the ground floor because of our pet

came to the hotel to visit us,since the room was small,greg offered to let us visit in the breakfast room on

the room was very nice i love the breakfast , and the bed was extremely comfortable!

carpets need shampooed. debris in laundry room needs picked up.

it has sufficient laundry facilities and ample on-site parking

the laundry facility and vending machines.

and do my laundry

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

outside lights on the building or in the parking lot were working

good breakfast too

the pool could get some work on! but not bad at all!

easy accessible parking

staff was excellent, rooms clean and comfortable and the breakfast delicious

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

parking is the only issue

before breakfast, so i don t know

great location near the hospital excellent breakfast,comfortable rooms

i'm ready for them to bring room service back.

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

here during the winter, when the rooftop pool is turned into an igloo bar area

was nice to have breakfast and bar options

gym was like a closet, tiny and airless, and one of the machines wasn t working

00 for a single load laundry soap

have a laundry room

breakfast, showers,decor

set up was perfect- king room, pull out couch and kitchenette

multiple flushes to fully empty each time, and whenever the sink was used in the bathroom, the kitchen sink

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

the restaurant staff was excellent with the kids

see any info on free wifi

we had a wonderful family weekend and i love the spacious rooms for my kids!!

i had to call the hotel to ask questions about check in and their pet policy

excellent laundry service

the bar and restaurant area were gorgeous

staff, really good room service, location near the plaza is perfect, nice bar, outdoor pool and pet

room service was very sub standard, not once but entire week stay.

the pool area was serene

great breakfast

loved being able to swim in the pool after a hot day

pool closed bc of covid with bleach. yet gym open. sweat body fluid.

location, cameras in parking lot to ensure no theft

the room was big and breakfast was good

) there was no: room cleaning; laundry service

ac no pool

while there isn't a pool (which is a drawback), there are offering such as the music on the green and live jazz

room service employee complained she was too busy that morning

room service was very efficient

room was across from laundry facilities and there was a machine beeping all night

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

it does have a laundry room

laundry facilities

room was clean and had a kitchenette a large screen tv and a great layout overall everything that the pictures

breakfast was outstanding

plus the rooms are huge with a kitchen

it might have helped to have an apron in the kitchen

gym seemed well-equipped although i did not use during my stay it due to illness

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

laundry is dirty

the laundry machines

easy check in, close to room parking, laundry facilities.

you hear is the hwy, can't sleep at night, the wifi wasn't any good i was there on a business trip i coulf get

it's of semi trucks taking most of the parking spots

car parking and guest laundry are great!

the booking told us that there was a shuttle, but when we got there, they said they didn t offer that service

breakfast didn t have eggs and bacon as was showed in the promotional video

additional parking pass would have been nice for the person that met me there as parking in that area is

i didn't have breakfast

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

they allowed me to have a late check out whichi really needed

the bar staff was very friendly

com that the sofa bed be made up when we arrived, for the kids

dated hotel, dirty rooms, small spaces, nothing to do for kids, very very low water pressure, not suitable for

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

a cereal bar or a waffle station would really expand the breakfast option, especially for all the kids visiting

the breakfast included sausage and waffles and was clean and well organized

free breakfast and a 24hr quick trip gas station is next door

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

broken laundry and washing machine. daily cleaning is not neat.

the breakfast had a nice mix

bad of an area overall was a good clean room and hotel was great distance great tv selection and wifi parking

the price for one night was a bit much. and the parking lot was just a little tight.

all was good except parking a little small.

the laundry was closed while we were there but that was no big deal.

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

thought there was hot free brkfst but it was not. guest laundry was in different building!

no free breakfast of any kind

was amazing, enjoyed the bar the bartender and the food were great

instead i went home and did laundry, and did not make it back

my family (husband and 3 kids) had it to ourselves when we were swimming first thing in the morning

had a king room with spa bath

i love also the fact that the receptionist arrange our room on the 1st floor since we have kids

there was a lot of construction, no fault of the hotel. the heated pool was a bit chilly.

however the pool was extra salty or something my kids complain about swimming for hours about how they're eye

spa was closed about half the time we wanted to use it.

location the view of memorial park the pool 95% of the staff

it?s a great place to stay if you are taking the kids to lego land and science city.

it?s a great place to stay if you are taking the kids to lego land and science city.

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

in hotel sports bar 'spectator' was awful

the nasty blankets my kids were given to sleep on and the extra charges on my account

a girl was on her period in pool on her legs and kids jumping off the swimming swim way to get in almost landed

room was spacious, and having an in-unit laundry was a huge convenience

kitchen person closed kitchen at 10:00 and kitchen hours are till 11pm

it was easy to get to. quiet loved the room. the breakfast is very good

were not informed about the pet fee and blindsided after check-in

what breakfast?? the gym was not cleaned daily.

heat in the room , fireplace didn't work call front desk talk with someone but no response from

swimming pool was located outdoors and was closed for the winter season

the gym could have some weight. and spray to wipe the machines down.

breakfast was great lots of opinions the bed was heaven so were the pillows the staff was excellent

the kitchen was stocked very scarcely but we made it work

pool was green and the rooms smelled like a musty laundry room

the ice machine on our floor didn t work and the laundry facility was down as well

of renovations, daytime painting in laundry room, no signs workers directly across room verbally abusing on

the pool was closed

staff friendly & professional, microwave, frig, coffee/tea, plug ins, wifi, spacious

friendly staff, easy to get to, clean room, convenient laundry facility

is a very family friendly hotel, with breakfast included, and the convenience of a guest laundry room

they have laundry room. very convenient.

parking lot noise at midnight

the outdoor yards & pool area were gorgeous

the desk clerk and bar waiter were very friendly

my kids always request to stay here when traveling bc of pool, breakfast and comfortability

gym breakfast decor room layout

it was a lot of kids running around and not watched by parents whats so ever

very clean and comfortable room. staff allowed late check out due to our attending a funeral

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

wishing there was a breakfast included in the stay.

really nice room, gym was also nice. cocktail at bar was nice when it was open.

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room

i wasn't able to use the pool or gym, but i had no issues using their laundry room

location size of room kitchen

i heard him go off on another person i felt extremely uncomfortable, not just for myself but my kids

guests, no bedding for the pull out sofa (which also had stains), gross spots left on the kitchen floor, and no

love the bar and the pool i would ve liked to of seen a jacuzzi and it said it was heated

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

very clean, quiet and a good price! we appreciated the laundry.

laundry facilities came in handy

staff was great! breakfast was fine.

the pool and gym were nice and the rooms big and clean

laundry lying around the wet

laundry was broke front lady is rude more interested in what's on the computer than connection with

the bedding looked as if it was retrieved from the dirty laundry and was beyond wrinkled so we were left with

laundry room was just a washer and dryer in hallway

housekeeping and laundry attendances they are always organized & ready to help you with all your needs

staff, cleanliness and amenities like breakfast, internet, laundry and an outdoor pool for that price

channel guide, questions when i asked where the laundry room was and covered parking would be

didn t include breakfast in price and understaffed. reception had to help with laundry.

laundry machines on site

location close to everything- liked that it was an outdoor pool.

the jets in the whorl pool needs to be set higher

had issue connecting to wifi on my tablet

pool was heated and staff was friendly

parking lot was tight when it came to backing out of a parking place and we had to be careful not

parking spaces a little tight and inconvenient

breakfast was amazing

there is a small pool and a very basic gym

breakfast and location were great!

pool was super small.

clean and comfortable! breakfast exceeded all expectations.

the free laundry room was great

the free laundry is great.and the kitchen.with a full size fridge

work space nice linens absorbant towels magnifing mirror that could leave the bathroom great fitness center free

the free laundry is great.and the kitchen.with a full size fridge

loved having a kitchen in room and had we stayed longer i would have used it

we were looking for laundry facilities in the hotel and there was none.

noise from laundry???

we loved the outdoor pool, especially after a day in the hot kansas city heat

i liked the nearby bar too

room service for breakfast

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

bar soap in bathroom, also cleaning people did not supply a laundry bag

comfort wise the place was satisfactory although i was a little disappointed the facilities(pool,gym) closed

to sign up for an account to just get on wifi

the restaurant, bar and lobby get busy and have a nice vibe

everything the bar was good and the man that worked it on february 13th he really did a good job

there is a nice bar right on site

pool, breakfast, staff.

kids running halls during quiet time no security, 15$ a day for parking what’s up with that never

i wish that it had laundry facilities and a jacuzzi

felt like home. very very clean and cozy!!!! the kids loved the pool and it was very clean!

felt like home. very very clean and cozy!!!! the kids loved the pool and it was very clean!

we had a slew of baseball players - horrible kids/parents

i love all the staff and manager joe and bar man john. always make you welcome

the location breakfast my wife wasn t a fan she liked the bagel bar and fruit bar but would of liked more

the pool and the front desk people

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

pool closed without telling me

staff and pool were nice

the laundry room

the shower, room table / desk, good lighting first floor location close to laundryvendingoffice

limited parking by my room.

i also liked that pets stay for free, no charge nor questions about my pet, they said ok and checked me in

price and pet friendly

the location of the room it was next to the laundry room and the stairs

check in was easy and the ice and laundry facilities are easily accessible

the pool and hot tub

parking was full

said free breakfast i didnt know it was only one little meal and they gave me trouble about my kids in my room

the pool was closed on check out day so the kids were bummed they couldn’t swim

connected covered garage parking for free, which we appreciated as a hail storm came through

was great, easy access to hotel, easy to get from parking garage to room

when we went swimming there was a mouse in the pool for a short time.

the kids liked the pool

the tvs and kitchen appliances were out dated. tvs need more options to go with the wifi.

air conditioning, wifi, and laundry all worked well

the laundry only accepted debt. it wouldn't let me do more than a load. it declined my card

full size ice box and laundry was nicest i've seen

had to pay to do laundry

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

modern and updated, free laundry (self serve)!

convenient location! friendly and engaging staff! excellent breakfast!

breakfast was better than what most hotel offer

tv and wifi internet was very good

the location was perfect and breakfast was nice

the gym was really cool and i loved the penguins

the staff was amazing! the room was super clean and room service was superb!

we loved the room service and the hotel soaps!

the wifi wasn t working for 24 hours

the savoy bar inside the hotel was a perfect stop for a nightcap

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

kids loved the pool

the pool was not heated and it was cold.

wonderful pool area for the kids.

room service was excellent.

the staff was extremely helpful and nice. there was guest laundry.

children loved the pool

how clean and friendly the staff was minus one waitress at the bar she was rude

comfortable beds, very friendly staffs, great breakfast, nice pool

pool was cold

broken in guest laundry

breakfast left much to be desired

specifically chose this hotel so my grandchildren could come up and take advantage of the pool and the water

breakfast was good.

pool was closed but everything else was great

large space, and able to do laundry was such a plus

it was inconvenient to have to bring down dirty laundry to replace it with new ones and trash stacked

was great, comfy bed, laundry in room was nice and the kitchen had everything you would need to cook meals

laundry facilities were great

loved having in- room laundry and a full kitchen

newer property, had guest laundry facilities.

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

there was kids running up and down hallway knocking on doors well into the night that was pretty annoying

the gym was a complete mess, so decided to pass on using it

the kids still swam but i didn t get in

only one washer and dryer in the laundry facility

enjoyed the breakfast and the laundry facilities

stained sheet, extremely foul odor from wet bar sink, understaffed kitchen had to wait 20 mins for them to

wifi too slow

it was very clean, quiet, nice rooms, nice outdoor pool and breakfast was great.

laundry room for guests which we used

95 to be able to load money on to do laundry

i like that there was laundry available and many vending machines

not having to use card to do laundry....parking security

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

pool and gym closure were not listed on the site

would have been nice to know ahead of time that the pool was closed for maintenance

staff was outstanding. location is fine. wifi was speedy.

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years

thought the drinks and the service at the bar was exceptional

nice bar in the foyer

price, quiet, free parking

did not get to try other amenities like pool, fitness room, the bistro, as we did not spend a lot of time at

snack bar and bistro

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

extremely helpful staff and staff at the bar are so welcoming

when we get away for a weekend with no kids all i can think about is soaking in a tub with no kids knocking at

pool closed, wifi was terrible connection and slow. need some boosters

nice area golf course across the street excellent steak house across the parking lot.

game weekend. kids run wild. trashed pool and excercise room.

pancake machine at breakfast

they stuck us in a room right by laundry and so it was extra noisy and the hot water would go cold when laundry

we were moved to a room intended as a staff rest room, adjacent to the hotel laundry, with very noisy laundry

laundry availability

free wifi, parking, with a kitchen and cable

only complaint i have on the whole deal is it said it provided breakfast and we were thinking a good breakfast

they had the laundry room though one washing machine and one dryer.

sushi bar attached was fantastic

parking is a bit of a walk

they are pet friendly, and i mean pet friendly

i really appreciate is the fact that they are pet friendly

parking

i did not feel safe leaving my car in the parking lot or spending the night in the facility

parking lot was under construction, the room was average at best

the only positive is they kept the parking lot lights on at night

asked for non-smoking room, got a smoking

breakfast options and free laundry!!

free laundry facility and gym

hotel/ room/ laundry room/ main lounge are all very clean

you have to take out your own trash and dirty laundry and put it in the hallway which smells really bad

breakfast is provided (including rice!) no coins needed for laundry.

loved the complimentary breakfast and enjoyed their outside patio areas

not clear about pet policy on bookings site.

no microwave, breakfast is a muffin and granola bar, $75 for a pet

wifi wasn't connecting well but it could have been my tablet from samsung

disgusting dog hair all over hotel, smelled of pet urine, feces, with strong dander notes. not

moving on i went to do laundry and out of the 7 washers only to were working i put my stuff in downloaded the

laundry facilities did not work

in the laundry room

a bit noisy lots of activity outside. free laundry.

laundry(