electric fireplace in the room didn't work and on-site staff couldn't help

parking a little difficult, but ok.

parking and the construction going on at the gas station. that was really the bummer!!

parking was a little difficult, spaces were small. reception was not that friendly

convenient parking and amenities next door

one a small note, there isn't laundry service which is a bit inconvenient

our kids loved the gas fireplace

but we brought our electric scooter and skateboard and kids bike and wagon and we had a great time accessing

wifi wasn't strong enough

our kids loved the gas fireplace

parking is close to the entrance

ice was baggies of ice kept in the ice cream freezer in the lobby, and the pieces were huge, like golf ball and

clean super comfortable loved the amenities ocean view was to die for friendly staff private parking

available wifi

i didn't have wifi but then again i didn't ask if it was available..

the convenience of the laundry room was a bonus

laundry was upto 9.00pm and opens only at 6am

the laundry facilities also had a line and perhaps they could consider more than one set of machines

laundry facilities were useful

we loved it and want to bring out kids next time

i had called for laundry bags and they never brought them to me

would be great if you had a laundry facility and a continental breakfast within the hotel premises

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

had a drink at the bar and was awesome

love the location, big, comfortable room & the moonraker restaurant, free parking,

free parking onsite

get a room with a fireplace

we loved fireplaces in our rooms

the breakfast was great

breakfast was good. easy walk from the inn.

loved having the laundry there

and the laundry room was a wonderful bonus

exceptionally clean large updated rooms excellent laundry room friendly and helpful staff amazing value for the

gym, laundry, breakfast

staff was friendly. guest laundry was a plus! nice breakfast.

the biggest shock was that the hotel lost my laundry

mini bar is empty, you have to call and ask to fill it

late at night the receptionist offered to change my room but it was difficult to move sleeping kids with all of

the view and room service.

golf and hotel very well planned and operated

laundry is located outdoors in back of building; and i think i saw the ice machine next to the

requested 2 additional towels, they only gave me one stating that it was too early to do laundry

laundry facility expensive and in parking garage

pswd i asked about nearby restaurants - he responded google it you had to go outside for ice or laundry and yes

location: right on rt. 1 and easy to find; free wifi

because of the coronavirus, they had to shut down the gym and laundry rooms

their laundry fee is good too.

free parking, breakfast included, laundry room available, secure

electric vehicle charging. laundry on premises. no touch door keys.

clean, including bedrooms, dinning area, parking lot and laundry room

staff were friendly and laundry onsite

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

coin laundry (great when been away for a while), comfortable room and reasonable price

clean, good location, laundry

laundry inside the hotel helps us during our stay

good laundry

for breakfast, we were given a list of food items to make choices

outdated, no room service, no bar, gym is small.

beds were comfortable, staff was great, and we enjoyed the breakfast as well

very clean, heated pool and hot tub, plus an exercise room & laundry facility for guests.

food, laundry mat etc are all nearby and within a couple minutes walk to stores

laundry costs a lot of quarters but there is no change machine

location wonderful staff superb breakfast buffet large rooms all amenities provided laundry fitness breakfast

unfortunately the laundry facilities were in-op . may not matter to most people.

guest laundry is rather expensive at usd 5 each for washing and drying.

laundry available for additional price

laundry would be useful

good bathroom, laundry on site

reception was helpful and a laundry on site (payable) was very useful

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

staff, love the rooms, poolud83dudc4dud83cudffb, gym ud83dudc4dud83cudffb, great breakfast

not a bad gym

the gym was well maintained, and the pool was well maintained

coin laundry and comfortable clean rooms are pluses

staff was very friendly and the shuttle to the airport was great!

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

like do you have wifi

very close to the airport and the hotel provides free shuttles every 30 minutes

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

my kids liked the pool table and video games

this hotel the lobby was welcoming, with a pool table, fire place with a bar off to the side

breakfast items too expensive.

petty poor considering star rating

the beds were very comfortable. we loved the pool and hot tub.

loved the real gym: great updated equipment (i

to airport, shuttle service, staff were great and allowed us to checkin earlier - really helped with jet lag

my son loves the indoor pool because let s fave it kids love swimming regardless of the time of

it was very convenient to have an in-house laundry available for our use

i use the laundry room, i think the laundry is a little bit expensive.

nice location , big rooms , decent breakfast, lovely staff

great breakfast, great price, great location. breakfast and service were fantastic!

would be nice if shuttle to airport were every 25-30 minutes instead of every 45 minutes

free shuttle to airport

shuttle service to sfo, free wi-fi and the location

the rooms are not soundproof so you can hear kids running in the room next door and the cleaners smashing their

nice hotel, very clean and newly furnished, pool was warm and nice, gym good, all was perfect

location, room facility, wifi

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

no pool no laundry service

i needed laundry room, got that done

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

needed the laundry facilities but the machine was broken

quiet room with a great breakfast and laundry room.

in the same area is a washer and dryer for laundry needs

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

room next to laundry room can prevent you from sleeping at night; try to avoid

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

flexible management as we first had a room next to the hotel's laundry

room was next to the busy laundry room

there is a regular shuttle bus service which suited us perfectly especially as we had to be at the airport for

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

i also love that their laundry is right across the gym

doing laundry for free and having good breakfast.

large clean rooms, laundry facilities onsite

free laundry room, breakfast and lovely pool area

breakfast was included and laundry facilities were available onsite

laundry facilities

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

laundry facilities. one dryer was out of order.

great breakfast, laundry facilities, parking, the amazing views

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

i loved the inside swimming pool. specially for the kids.

was good breakfast ud83euddc7 like it

unfortunately the wifi wasn t working

my room service attendant was fantastic!! friendly and accommodating!! thx

great room, gym good for hotel but could be updated

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

they were able to accommodate us to an early check in providing we paid an additional charge.

by the water, ease of airport shuttle frequency, view of the bay

ice machine was broken, no laundry , no pool or spa

the wifi speed was super fast! that was great!

the wifi was not very good.

breakfast with make your own waffles was fun

nice and helpful and caring room was very clean cozy close to airport and san francisco downtown wifi was good

had a guest laundry

more laundry facilities would be helpful. washers and dryers busy

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

they put me in a quiet room right by the guest laundry area as requested

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

swimming pool was closed, i think (for repair

the gym and the jacuzzi

it s a great place for a little rest n recovery. love the spa tub

things needed improvement like the first laundry, refrigerator at least in the room

laundry is just two washing machine and one dryer

one laundry room on site

t like, the only thing i can think of is once the front office didn t have quarters for the laundry

this location with heated pool, laundry, close to airport with shuttle

laundry facilities if needed

nice to have laundry available but it was almost $5 per wash and dry

beautiful bay view from suite, cleanliness, friendly staff, great breakfast selection, nice pool, gym, bar, good

the property is also pet friendly

all is good. enjoyed the pool .oh the blower in the spa would not work.

also i wish each floor had laundry service

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

room was next to the laundry room and it was very loud

great setup, clean, my son enjoyed the view. staff super nice, room service was great.

liked the fitness room

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

30am by lot of noise from the laundry room to the point that the two kids could not sleep

proximity to freeway. restaurant & bar in hotel is very convenient.

pet fee not included in the booking price extra payment for parking some electrical outlets not

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

no self serve laundry facilities

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

should consider having laundry

is no coin operated laundry ( i think there isn't one)

it was clean and it had a laundry facility. you were able to access netflix from their tv

it has a very small pool, great breakfast choice and guest coin laundry

there is a nice gym and laundry room

like that it has a mini grocery, a coin laundry,, a gym

is sparkling clean and it always smells clean the rooms have a cozy feeling to it they have a laundry facility

stay away from the laundry

laundry really expensive to do on site

cost of laundry

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

cost of doing one small load of laundry was quie expensive

room was next to laundry. vent in bathroom leaked, no one resolved it.

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

free breakfast, clean, friendly staff

good breakfast, comfy beds, all needs met

the gym open 24 hours we recommend

the location of the laundry room.

and the laundry room was definitely a plus for my family

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

laundry room only had one small washer and two dryers

the laundry room is pretty small but it's open 24 hours if you ever need it

liked the complimentary happy hour, the room was good value for my money, pet friendly and felt safe

made to order breakfast

wet by the elevators due to kids swimming and going in and out.

the beds were comfortable and the kids enjoyed themselves.

room service did a good job keeping the rooms clean

laundry for guests per floor! fitness facilities and overall room

no laundry bag aswell

it has a really nice laundry room and business center

nothing to entertain kids

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

the guest laundry situation was not the clearest and there was inconsistencies between staff.

noise level in the am, was near laundry area.

the laundry machines were not working

the front desk staff was extremely accommodating and i was even able to do my laundry.

i was surprised to find out the laundry facility was

laundry room only had 2-washers/2-dryers

complimentary shuttle bus and laundry room

more breakfast buffet (but instead you have to order based on a very limited selection), no more laundry service

were given the room across from the laundry room

additionally, there was coin operated laundry, bit no way to get change

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

guest services - laundry - business center are excellent !!

laundry facility broken elevator broken

better maintenance of laundry facilities

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

the room was big and comfortable. laundry service in place. very good and rich breakfast.

accommodations, beds, kichenette, laundry availability

great to do a load of laundry. the place was clean and quiet.

privacy, ammeneries, free laundry!

the laundry machines here are also free to use for guests, which was a welcome surprise (i knew they

location for what i needed, room was well designed and laundry was very inexpensive

tight parking

the parking lot is small under the building due to the pole

parking is too small

wifi and carpets

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

and free laundry

the dryer didn t dry so well in the laundry room!

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

wifi was terrible, weak signal and constantly disconnected

the wifi was not working

forced into smoking room

sketchy people in the parking lot smoking weed the day we checked in and checked out

microwave, refrigerator, king sized bed, free uber to airport, free wifi, price of stay, parking,

was free last year when i stayed here, and laundry too

it made a difference as we have large kids who can't share a full

the kitchen was out of order.

no room service which would ve been nice but not a big deal.

the room was beautiful and so roomy! it was also lovely to have a pool and fitness area.

quiet, nice laundry facilities

elevator ice machine laundry and store room

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

clean and comfortable, good breakfast

the breakfast was good, pet friendly, quiet, clean, convenient

laundry mat on site which was great

hotel is clean, up to date, has a restaurant, fitness room, pool and laundry center

loved that a gym and laundry mat was available

great staff! they have a laundry room, 2 rooms for gym (1 cardio and the other weights)

they also have a laundry room, but the machines are coin-based (purchase at the front desk)

laundry was 3$ per wash which is too expensive

there was a guest laundry

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

#2 guest laundry was broken so you had to use the sister motel next door

laundry facilities terrible, nothing worked properly

coin laundry machine, soap sold at deskfront

stay the room was comfortable and clean, with access to a laundry which was very convenient

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

there was a warm indoor pool and there were laundry facilities on-site

room layout flexible tv viewing large shower free breakfast and muncy hour

we used the laundry room, but the washer/dryer were $2

did struggle much with the laundry facilities as i stayed for a week

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry -

i believe my room may have been above the laundry room

it would be useful if there was a guest laundry

not e4ven a laundry bag

doesn t have guest laundry

the heaters was loud. their breakfast should be prolonged until 10:00 a.m. at least.

this is very convinient and parking is for free

24 hour self service laundry using the app was perfect for a long time stay

very clean and spacious. central location. good breakfast. nice laundry room.

kitchen and breakfast

kitchen space is the best feature for me

only thing i did not like was i noticed that the pool looked uncleaned

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

staff was friendly. no parking fees. easy access to stores, restaurants and freeways

some men were yelling around the pool deck at 9pm at night.

though i did not utilize them, knowing that there are laundry rooms is a big bonus

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

clean, ample parking, large room, laundry available, accessible bathroom

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

laundry facilities are good

good laundry facilities, good kitchenette

also, a guest laundry, exercise room and a breakfast area with a free breakfast

very clean and comfortable room, equipped with everything one could need (kitchen, office, iron board)

pet friendly, great location and clean

is home away from home, there is an en suite kitchen good for families to cook their own meals

laundry, which is still only $1 per wash

laundry facilities, swimming pool, service center, close to a big shopping

friendly staff, clean rooms and pool

the staff was very accommodating/ easy parking

also bringing actual room service back would be

to use a washer you need to purchase laundry detergent which is hugely overpriced if you buy it from their

were renovating and failed to mention no laundry facilities

not having a laundry facility inside our room, but no big deal.

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for

the laundry room, gym were all well kept, clean and easy to use with nothing

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

there are laundry services available on the second floor and also a dry cleaning service available

hard to relax in the spa or pool with kids running around

the gym had been expanded and they removed the pool all

we were here for volleyball so kids leaving to be at courts by 7

wifi was very unstable.

hot breakfast was very good and easy to get to

could not get room service after 3:00, leaky shower

andy,& anita at the front desk accommodated us upon requesting a early check in

the breakfast is great

laundry

also needed coins and or dollar bills to get coins in order to wash laundry

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at

had a laundry facilities and staff is friendly

fairly sound-proof rooms, nice and warm, window opened, and laundry easily accessible

i liked they had a laundry facility on site

laundry room, tv

the great laundry room was

i also didn't like that i wasn't told clear information on where the guest laundry was located

free parking, room service every two or three days