easy walk to town centre the proprietor was so helpful for a small fee washed, dried & folded our laundry

no wifi connection in room but great in reception

nice and conveniently placed for the town,very clean room and plenty of parking.

excellent location and great parking

a lovely old town house with plenty of secure off-road parking

black mold around bathroom tiles. no daily room service.

did'nt have the breakfast

no daily room service/cleaning

lovely breakfast. location. garden. staff. will return x

the front desk staff were very helpful and the wifi in the room was good

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

the bar and restaurant staff are always courteous and helpful, and the food is delicious

amazing friendly staff great breakfast could do with bar being open later than 9.30pm

building, plenty of parking onsite, clean throughout and lovely staff

decorated, clean, very good shower/towels, quiet room even though overlooking bath street car parking area at

location was excellent easy parking.

newly refurbished historic establishment, quirky rooms, nice bar and restaurant, good food and good value,

very central free parking

after a good night sleep for all, we had a really nice breakfast before leaving

in history and has been very tastefully updated to provide a friendly, traditional, locals bar with comfortable

smell from the bar in room directly overhead.

real ale in the bar was top notch

i dont think the pictures of the bar do it justice as it has a really warm cosy pub feel

the breakfast was amazing, as were the bar snacks we had.

on the way to our room, there was a sofa stacked full of dirty laundry and cleaning equipment (this was late

wallpaper peeling off dirty laundry left on the landing

the room had no toiletries, no wifi, no means to contact the desk

wifi access only for small business wifi for hotel not provided, i had no wifi inside the room

the room we had was big and bright, the bed was very comfy, and clean fresh and crisp linen the bar has a good

eferred to have a longer lie in).

can't comment on the breakfast as we didn't have it

advertised as pet friendly but wasn t, food wasn t great, especially breakfast

hotel is very nice, and above all pet-friendly, located in a very nice and quiet area where you can go for a

the room is perfect specially if u have kids and all.the member staff are kind very attentive

no laundry service and room service with a pre charge

walking through hotel to our room also terrible, rubbish and laundry pilled everywhere

storage nice fridge for drinks fantastic air con as we were in the middle of a heatwave lovely pool, small sauna

deluxe room very small wifi terrible stingy on tea bags in room

younger adults are working during the week so we should be able to book a weekend or one saturday night

soap was provided upon request and the bath sheets were delayed coming back from the laundry and arrived later

dirty laundry and very old with holes

requested hand towels but none available as laundry comes tomorrow

pet friendly, and the breakfast staff could not do enough to help us

clean and comfortable rooms. nice towels. nice owner. friendly bar staff.

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

on the first night there were a couple of piles of dirty laundry left in the corridor

kitchen utensils very limited. difficulty in obtaining extra pillows.

wifi was a bit slow

plenty of parking

class service from lovely friendly staff, really good spa and gym facilities and excellent food in the

beautiful hotel, top notch staff, high end food, stunning surroundings, relaxing spa and spectacular rooms

the next morning, there simply wasn’t time to meet the small window of the morning kids swim slot, considering

great breakfast

when we got there the spa was more like a kids play pool

room was pretty noisy, with deliveries being made after 2330 and a laundry trolly rattling along at 0630

there s no mini fridge, no safe box, no laundry bags nor cotton wools/buds

great gym equipment, fair size pool to do some lengths and a sauna available most of the day.

stay with last minute booking but all facilities still available , we used the gym, swim pool and spa facilities

good facilities for kids even day care and swimming alloted times

good parking

, friendly staff, every member from front desk , bar staff, restaurant staff , decor fantastic, clean , everything

this was a major issue for us, as both my partner and i suffer from pet allergies

the bed was so comfy and breakfast was delicious

breakfast was exceptional served by shirley who is a gem

warm with good parking

travel a lot and appreciate the cleanliness, easy check in and out, fantastic cocktail list, cozy bar area and

parking, greeting and room all really good

we were offered early check in at no extra charge and with ease of organising which is obviously a great first

a late check out is a fabulous bonus too

the wifi is

wifi was not the best

lovely grounds and old building but with modern parts . bar restaurant area super stunning

large parking staff all very

good to have ev chargers too

gym and pool brilliant.

the wifi was unlimited and good quality and staff were very friendly

parking, i had a long walk from the place i had to park to the entrance of the hotel

the food was excellent. the pool and gym very nice

the food was excellent. the pool and gym very nice

no wooden pallets and laundry trolley by entrance would make first impression better

very firm bed tuesday morning early moving of dirty laundry to van - woke us up

breakfast was really nice, and a good choice

restaurant and bar area

breakfast was excellent and the location was excellent for our needs

than the day we checked in there were only 2 girls who we assume to be the laundry people

facilities (with high quality tea, coffee and hot chocolate provided), hot and powerful shower, laundry facilities

the hotel is very pet-friendly and the setting is lovely because it is by the canal, so

the clever wifi code which made me laugh, the nice decor, and the really super friendly staff

wifi a bit sporadic but once i found the best spots it was great.

in terms of our room, i think we must have been next to the laundry dept

the grounds are lovely and the gym is well equipped

in a lovely setting, ease of parking.

wired pricing on kids dinner at main a la carte restaurant

the mini bar is only stocked with water and fresh milk, the latter though much appreciated

laundry pick up lorry arrived right outside our room at 6

i was a bit surprised with the added payment to use the pool

pet friendly and dog was coming too at an extra charge of 20

was full of kids and it didn t feel clean charges for pool

good location and pet friendly

free breakfast fro the kids, along with a paying adult. great value for families

breakfast was always hot and staff were friendly

expectations for what we expected to be a basic hotel, restaurant and bar area nice and room

breakfast was poor, gym was like a cupboard

location, friendly staff, pet friendly areas good breakfast options

no self service laundry facilities as in holiday inn in usa

comfortable room with wifi

left too early to enjoy breakfast but one of staff made us a travelling breakfast which was really appreciated

great to be with our pet

was ready as soon as we arrived and the breakfast was amazing, even pleased two fussy kids

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

stayed here 15 times but unfortunately at breakfast this morning the usual lovely friendly lady mustr have been

as we were on a relaxing couple of days away, the hotel finished serving (hot food) breakfast at 8

no early check in charge for parking overnight

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

also hotel does not have a laundry

cramped room set above laundry room

bags of laundry left in passage way to reception

the sofa beds for the kids were comfortable

nice lobby , bar

unfortunately, for some reason none of our wifi devices could connect to the free wifi offered.

parking, strong wifi, great tv channel choices

there were no other channels for use with the wifi

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

laundry on the floor outside every room in the morning unhygienic

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

wifi is poor. car park currently unavailable with contractor use but hope to open soon.

some luminous tape for the nighttime period so a light wouldn't require turning on and waking the kids

it was small and clean with good wifi

private parking available and good food

parking provided in the swan hotel car park for two classic cars

private parking

an excellent parking just beside the building

lists laundry facilities but these are not self service, though the set is on site, and the fee for

laundry not made easily available.

we could also do the laundry

they had a reasonable priced laundry service and our clothes were washed and

wifi signal did not work sometimes

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

wifi was not good. i couldn t connect to it at all, but wasn t essential for me this stay

the rooms, the food, the parking, the staff everything is really well done!

the bar was a little pricey but that s about it

wifi signal wasn't great and tv reception could be poor at times but you're in the countryside

wifi was intermittent and the hosts vanished after we checked in.

lovely continental breakfast with pastries warm from the oven

the room was very clean and well appointed, and breakfast served in the clubhouse for the adjoining equestrian

the parking is on site and next to the room

bar & restaurant lovely and friendly staff and gold club members

breakfast was very limited, no plates, very little to choose from and extra charges incurred for

comfortable rooms, staff nice, and breakfast good

the only place that looked open to eat was the bar which was depressing

great location for the golf course

laundry the first time my clothes came in the same bag i gave them for wash, not folded and in a

re laundry facilities available to guests

room near laundry room so a little noisey in morning

some items of laundry could have been better.

be good to have a kids menu for the evening meal - the choice of food is fine but just to have smaller portions