i did not like about our stay was the cleanliness of the laundry room

the staff was extremely polite. rooms very clean and plenty of parking.

the front desk lady was awesome!! the breakfast was hot and a nice selection.

breakfast was just ok

kids running on the floor above or folks walking can be heard

water no towels for pool, wouldn't give us an extra bath towel to use - said they were all in laundry

breakfast are very good and delicious

in has everything literally in walking distance you would need from food establishments to a gym close by and

big parking lot

i liked everything especially the free parking

staff laundry services

was great customer service, nice working gym and clean fresh room

their was no jacuzzi with the pool

love the side door entry when parking is maxed out with easy tap key entry

great location with delicious breakfast and helpful staff

property was clean and gym was open for usage.

no continental breakfast, but coffee makers in room.

didn't serve any kind of breakfast which on the website said they did

i booked a non smoking room but i guess there was none left

breakfast was very limited. even if you add jam and peanut butter would be a major improvement.

pool wasn't open

laundry facility-clean & reasonable rate, secure, police patrolled the area

the chairs by the pool need repair.

people just hang around in parking lot and front lobby area make u feel unsafe at times

our arrival two gentlemen were out in the parking lot waiting for the police, their car had back windshield

indoor pool was a little cold, but that s ok

laundry devices are old and inefficient, also the front desk doesn t have quarter exchange for

i like this hotel because it has microwave, laundry, exercise room, meeting room, swimming pool

front desk staff very nice , clean establishment, pool was great for the kiddos.

every night, staff was super nice, proximity to everything, amenities were nice (gym,

breakfast is awesome

no laundry, same breakfast everyday

the gym was a nice space as well

best aspect for me was the clean pool and the friendly staff who assisted with me extending my stay each night

i wished there were a bit more meat options for breakfast.

new building, parking, breakfast.

15 minute wait at the front door as the clerk would doing laundry his job

room smelled like someone had been smoking weed there for 20 years and then moved out and we got their

sheets ,pillows look old , board with nails in closet , non smoking room had a strong odor of smoke

the kitchen. there should be better pest control to handle the roaches.

facilities are bad and i asked for a non-smoking room and the smell of cigarettes in the room was unbearable

simple tasks like getting a printed receipt, giving laundry on time, giving complimentary water etc etc seems

access to the pool was also broken =( the main reason why i picked this hotel is that it has a laundry room

a more thorough vacuuming and a microwave and a little frustrated there were no plastic bags for laundry

amenities are great - gym, restaurant on site, roof top pool

strawberries on breakfast bar weren t good

not working laundry ice machine, jacuzzi breakfast had no food out at 8 am.

good customer service the breakfast was available at the said time above all i had a splendid time

no washer/ice area bad parking spots trash everywhere breakfast minimum paid for hot tub and didn t get it

i would have liked to enjoy the pool and jacuzzi but they weren't very inviting.

the pool was clean and nice

slow internet speed and no guest laundry

soda bed, when asked if we could get a pillow and blanket i was told they were short handed and laundry didnt

breakfast

the kids couldn’t have fun like they wanted to

of our vehicle and belongings (not that you needed it because it was a very nice location) the pool was very

everything that came from laundry was stained

laundry room was closed

doing laundry, etc

made 3 attempts to get me in a clean room with laundry service

laundry facility was out is service

the laundry facilities not having tap to pay. i don't really carry cash, let alone quarters.

pet fees too high

quiet location, free parking & well lighted; very clean well arranged and decorated lobby with soft music- feels

we are living post co-vid times, most hotels have a limited not cooked free breakfast

the cleanliness the location the breakfast service and the helpful and kindness

is a laundry room, far from places of interest, check in counter person was not courteous, anyone can go

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also

gym n room

friendly staff, clean rooms, great amenities, and free parking.

our event was canceled and our kids enjoyed being at the hotel so much we truly just relaxed in the lobby/

very nice staff, nice breakfast, cleanliness, provided everything that was listed

suite was very clean, the kitchen was very organize and has everything you need during the stay

fireplace didn t work in the room.

the amount of room space is amazing. full kitchen. clean, nice staff.

pool ver extremely small

no self-serve laundry

new few more laundry plastic bags.

no laundry room.

no microwave in the rooms and no on site laundry facilities

laundry machine for use on the facility, bathroom could have a better lighting and exhaust fan

no pool no laundry and no gym

great pillows, fast wifi, easy location

the parking, the room smell, dirty covers, roaches in bathroom,

no kitchenette and no pool

parking spots were not big enough

i dint like that the bar closed at 10pm

pool was dirty and water seemed dirty with lot of chlorine it seemed

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

excellent amenities especially the gym. comfortable room. tech friendly. location is excellent!

night stay - not aware no room service after first night

to lots of food choices and entertainment, free breakfast and free laundry machines and service pet friendly,

they have a very nice laundry room and gym

free laundry, very good breakfast, breakfast changes daily, free parking, good location

comfortable bed and that it's pet friendly

pool, the breakfast and snacks, but most importantly the staff

the breakfast was better sunday morning compared to saturday morning ud83dude02 nothing crazy

location and breakfast

breakfast - waffles not good taste.

the breakfast is wonderful as well as the gym; it's worth.

good choices of breakfast with plent fruits

ie don t say you have free laundry when nothing works

clean , friendly staff & free laundry

the laundry is free and much more

all the other amenities provided were appreciated, from the laundry to the swimming pool

laundry room was free an awesome breakfast as well as hospitality

laundry on site was reasonably priced and clean

no bag in room for laundry, floor in bathroom was dirty, shower didn t work, grounds were messy-not maintained

the rooms are spacious with a kitchen, it s clean, and it s in great proximity to essential services and

pet friendly.

the area, aldi, heb and whole foods, so that a person could do meals in their room since it had a kitchen

free hot breakfast was perfect

hotel was brand new and very clean. staff was friendly, breakfast delicious, sparkling pool.

the easy check in , the breakfast , the patience, the pool and etc.

my husband appreciated that their gym equipment worked

time provided about weekend breakfast or either it was closed earlier than promised so kept missing breakfast

nice remodeled rooms spacious and clean. laundry was complementary and again very clean.

free guest laundry facilities

they accommodate you with fresh towels upon command and also offer free laundry

laundry room washer/ dryer u can utilize for free

i went into the hall to ask a housekeeper for extra towels, but she told me that i had to go to laundry to grab

a blood stain and not a heap of blood all over the bedsheets, i wonder if they ever do laundry or they buy new

they even could not provide me with extra blankets because their laundry cleaning room and store was closed in

water, unable to change the sheets and towels as there had been no water to be able to do any laundry

parking was congested most of the time

we were parked in the gated parking and one of our cars with 3 additional cares were burglarized

the cleaning staff took my personal pillows and they were found in the dirty laundry

friendly staff we went to the bar and the staff there was very nice and courteous.

it was past midnight and our kids were tired, we did not ask for another room

did not like that room service never came to my room to clean or dump my trash

there was ample parking and the place itself was nice.

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty

wifi was poor. flush in bathroom was not working. tv remote was not working.

- we weren t thrilled about the lack of a deadbolt/swing-lock, the filthy carpets or the non-smoking room that

location for one, the pool had dirty water, noise and prostitution in the area

rooms are very old looking and even if you get one that s non smoking it still smells like cigarettes

the rest, meaning parking lots and surroundings are pathetic unless you enjoy prostitution and drug deals right

big clean swimming pool great staff clean rooms comfortable beds and free wifi

pool, tv, wifi, bed and shower.

no wifi

parking was absolutely horrible, not enough parking spaces in the parking lot

turned the ac on and showered (the towels were very stiff, no way they had good laundry detergent) and got

parking was a little tight due to the limited building space, but compared to the sun suites (which

wifi on and off in room

the room location was facing the parking lot.

parking lot it s a little small but not bad

* effective and cheap laundry service * morning breakfast

gym not good equipment at alll no weights or machine was not workable

everything from the location to the staff. pool area was wonderful

could have stayed in kitchen

the man who works in the kitchen does a great job of keeping up with the kitchen and cleaning

location and parking.

it didn't have the kitchenette like it said when i made the reservation

they do need to improve the breakfast options

just breakfast u need to wake up at 5am to enjoys

the facility and my room were very clean and the parking lot was well lit .

was a fire in the laundry room and the fire alarm on the 4th floor only beeped once and did not continuously

the food and drinks were always good and the facilities (i used the laundry and pool) were great as well

finally figured out i was allergic to the laundry detergent or maybe something on the blanket and

gym wasn't well equipped sadly

bar & grill was not operational the first night

no laundry room, buttons in the elevator were broken, only one waffle maker worked, so there was

night staff was watching my kids hard with mugs on their faces and assuming my kids lied about cover that wasnt

no wifi the night of my stay

breakfast was good, and the room clean and spacious!

night staff was watching my kids hard with mugs on their faces and assuming my kids lied about cover that wasnt

they said all bath towels are not clean and no laundry is done

ample parking

rooms need better lighting,the breakfast wasn t that great and they need better pillows.

people at the pool were very loud into the evening, far past the pool s closing time, and that

did not stay at the hotel due to high price to be charge for pet

laundry room.door was broken

well lit parking lot

still had urine stains by the toilet bowl, wall paper was coming lose in the bathroom, swimming pool was open

online pictures not true the spa tub needs to be bigger and i didn't get the room i requested then when i asked

there is a pet fee of $75 that is not stated anywhere in booking information

the pull out couch was dirty with trash still behind it, the pillows smelled like sweaty laundry

comfortable bed, good wifi and good parking

wifi needs some maintenance

would say, male a reservation with la quinta motel for a clean affordable room and the breakfast bar is

great coffee, great beds, great a/c pretty outside pool, but didn t use

we enjoyed the jacuzzi & pool

parking was not great

staff was friendly and compassionate about the things that i was encountering the starbucks bar evening staff

comfortable, convenient, easy parking

think they need a breakfast bar for people who don't want to get out

laundry services aren t expected everywhere, especially 3-star hotels, but when i saw a laundry

parking lot can get crowded during poker events, requiring to park on the meadow

t confirm if it was bed bugs but my clothes had to be washed before they entered my house, the pool was closed

think there should be better management to ensure parking is available for hotel guests

bar next to the restaurant was great

easy to navigate the laundry services which are reliable and efficient

there was a car in the parking lot and looked like someone stole the 4 wheels from the car

cleanliness, and gated parking

gym awesome

headed to the gym at 7:00 a

ice machines on alternate floors and one out of service. laundry room also off line.

the room was comfortable and the breakfast was great

check in, very clean hotel/room, good tv reception, plenty of towels, solid breakfast

pool, bed and restroom great

i had my kids with me and there trash from the day before was still in the room, mildewed towels on the

advertised breakfast, but it was very limited. understandable because of the pandemic.

the kitchen staff was very nice

the hotel was very clean, and the breakfast was awesome

on site parking- free

awesome continental breakfast ?

the customers as well as the staff and customer service,the food/breakfast, the pool, the laundry room (washer

staff was welcoming and accommodating when we needed an early check in

was clean the staff was attentive and friendly and grate location and the breakfast more than what we expected

i liked the courtesy of the staff, the bed was very comfortable, the breakfast was very good

breakfast time

the staff was it was not clean at all and you had to bring your old towels and sheets to the laundry and change

security in the parking lot. the hundred dollar additional payment i believe was unnecessary.

ah, forget about the pool, it was closed

the elevator worked, water was hot, plenty of parking available

water in pool was green

the laundry machines didn?t work, the room was hot, no management on site

old things lift not working very old laundry

the laundry room didn't wash the cloth right

room was spacious, staff were friendly, free breakfast was good, nice lobby, love the laundry

sheets are not clean / not dry yet from laundry

laundry facility was not working and pool was to cold and the trash outside was stacked up so high

laundry facilities on site, good breakfast options

first room that we were put in had a broken tub fixture so my kids could not take a bath

pool was indoors and not very large

location was great. i did not eat breakfast here.

love the fact that they have on site laundry area

the bed was very comfortable, had alot of channels to choose from,and parking lot was well lit.

didn't get wifi,

was a man yelling his head off in parking lot 2 am

smoking rooms available, room had big hole in wall no big towels a guy followed me and my best

the parking was different but works for the property

subjected to constant loud traffic, revving engines, squealing tires, vehicles loitering in the parking lot,

its location and the fact that is pet friendly is a great plus

i just wish tenants would pickup after their pets

i like that my pets was able to.be there without me paying a pet fee and the room was clean

no kitchen in the suites

clean, comfortable with a fabulous breakfast

it was amazing from the room, pool to the front staff was the best

at all times, room was clean, temperature perfect, soaps/tissue was stocked, adequate towels, parking was

breakfast was good, bedding and comforter was very cozy. staff was super helpful and friendly.

maybe the laundry

a do not disturb sign on the door when we left left laundry in room and when we came back laundry was gone and

it's a non-smoking hotel a lot of bums and drugs at it servicing through the halls no swimming no laundry service

the staff and breakfast are always exceptionally well at that location

the breakfast and endless tea/coffee availability.

they also had laundry facility on site

big room, onsite laundry facilities.

put me next to the laundry room and was loud starting at 6 a

bed size, shopping and dining convenience, bathroom, and laundry

parking right outside door of room

free laundry facilities

issues with laundry room

amenities offered such as the equipment in the weight rooom, some of the washing machines in the laundry room,

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

room was clean,spacious,and had a small kitchen.

comfortable beds. laundry room, and machines. friendly staff.

it smelled of laundry soap which implies that it was fresh

location and parking

this is a pet friendly hotel and i was really surprised on how clean the bedroom was.

staff.. breakfast was amazing

the lack of coins and resources for a paid laundry room

laundry out of order

is bad , they shud start laundry service pandemic is gone people who are working professional has no time to do

laundry room clothes take forever to dry

breakfast was exellent

loved the pool, gym and guest laundry facilities was much appreciated

the laundry room noise was right where our head was while sleeping so we heard the washers draining and

staff are awesome, property location is great, good gym equipments and easy access to major sightseeing places

the pool is no longer available

my kids really enjoyed the indoor pool

they also have a fine laundry facility

hotel appearance, when we got off the elevator to the right trash on floor, a big crate of laundry, weird smell

are own meals in are room if we didn t want to go out to get something to eat or eat the hotel breakfast

kitchen was equipped with all neccessary staff

full size fridge and microwave along with full kitchen

parking very limited

not enough parking--had to park across a vacant lot in a possible nursing home parking lot.

very nice hotel with free parking, wi if and breakfast. bed was comfortable

the breakfast was good and we had a great time

the pool area is great

no laundry machine

wifi, tv, plug ins, lamps didn't work

they did not provide me with the wifi password and the guy that checked me in was rude and i had to repeat

coverage, poor and weak wifi, no more breakfast as advertize, had to ask for soap, toilet paper, light blub

has no wifi and very bad service at the reception

everything was clean food was good. beds was clean. and laundry was also clean.

the staff. they are greedy and rude. the laundry is not clean and they brush you off

1. room was spacious, location is convenient. 2. wifi speed was alright 3. bed was comfortable

breakfast was very low grade and wasnt carefully prepared coffee was weak and no juice too much

miss having breakfast available, would've been nice to have coffee in the lobby at least.

love the cleanliness, variety of breakfast items, on site laundry facility

very clean could smell fresh laundry in hallways and outside

laundry facilities were good and nicely priced (compared to new york, washington dc, new orleans

very good breakfast

location for nrg stadium, pool looked nice but didn t use

room smelled funny like dirty laundry

size of the rooms, having the convenience of 2 bathrooms! the pool area was also nice.

pool was not open, and there was no breakfast when traveling with kids

wifi didn t work

clean lobby and room. breakfast was good. plenty of parking. nice staff.

given a giant rolling laundry bin to move my bags into hotel

kitchenette and parking

that someone else could add wifi to your room

once we got a room the phone did not work or wifi called help desk to assist

pet smells in room, rodents in room

didn't like that the room didn't have any microwave refrigerator and no laundry room for all the basketball team

on site laundry room

bathrooms pricey breakfast and problem with the shower knob no laundry rooms on the property

and my husband took our two kids who are 3 and 1 to the houston zoo

we would not allow our kids to swim due to the poor condition of the water

very clean. delicious breakfast and the laundry room. made the stay very comfortable.

no designated area for trash and dirty laundry drop off, since no housekeeping was available due to holiday

there were rose petals on the floor underneath the ottoman

pool was nasty.

very clean and almost a full kitchen

appreciated the complimentary laundry

also when we drove up there was a skanky car sitting out front and then 3 cars down was about 2 laundry baskets

laundry didn t work throughout the stay so we have to go to nearby laundromat

free laundry

bed, room, service, breakfast, social hour, the shuttle.

laundry room was never workable and automatic glass door seems to be very lethal, wanting to shut

rooms are nasty laundry smells burned it s not up to date on pics and no elevator

three nights and had to bring our own laundry to and from room to desk to get fresh linens

no room services, breakfast in a bag gym closed laundry closed

no elevator. have to climb stairs to do laundry

the front desk girl and the laundry lady

laundry machine and dryer were broken by the time we stayed, which was very annoyed because

they stopped serving breakfast completely due to outsiders coming in & taking all the breakfast

gym was dirty

i didn't have any issues with parking my car the parking lot was very well lit at night and seemed pretty secure

i dont think they laundry the towels and sheets

many amenities including a starbucks, indoor/outdoor pool, hot tub, gym, restaurant, bar, and laundry

area & free parking

they have a indoor pool for the kids

large clean rooms. indoor/outdoor heated pool. hot tub. easy free parking. friendly staff.

pool is quite small. cannot exchange coin for laundry.

pool was small but adequate for us.

good breakfast provided

poor wifi throughout the building.

convenient for md anderson. good breakfast.

our stay a full lent trap caused a fire in the laundry room the 1st level was engulfed with smoke and a horrible

coin laundry, which i did not expect at such a hotel.

the desk, the breakfast, laundry and housekeeping

laundry very bad shape, raccoons in dumpsters and around trash cans

the kids pool not working and dirty

used the guest laundry twice which was

i liked only location and laundry.

if i really had to be nitpicking anything i guess the guest laundry area could ve been bigger cause it was

location and parking

wifi, free breakfast, free parking, safe

refrigerator noise constant, television remote not functional, staff did not address issues, laundry facilities

bugs toilet loose lid floors dangerous alot of spaces in between planks & dips in floor free laundry great but

laundry facilities are great -- three washers and two dryers

like the laundry which was free

my room was in main hall to laundry and a common wall with the exercise/laundry room.

nice room my kids loved the pool and basketball goal , breakfast was amazing

the 2 bedrooms and 2 bathrooms with full kitchen and sofa bed

the breakfast was hot and delicious and the staff goes above and beyond to make you feel welcomed

went very smoothly & quickly, the front desk attendants were friendly & courteous, and the breakfast was awesome

breakfast was good just wanted pancake makers for my kids. full kitchen, nice size room.

no shuttle service as listed.

the place has wifi, coffee, snacks and a nice lounge

pool dirty

room was very comfortable and quiet, our stay was very relaxing and the pool was nice too

was no staff to work bar nor food area only staff was front desk so there's was no food avaible nor

no laundry service

pool area here for those with kids or those without

pool and spa was a nice area to relax in

also when i took my kids out to the pool there were not any towels outside on the rack to dry off with

having the restaurant and bar were great and the room was very nice

there was no pillows, no wifi, no towels, there was cockroaches, dirty bed sheets, no comforter

just the wifi

internet wifi was very poor and keeps disconnecting

parking close to room

there is no breakfast, the kitchen is closed and no one is there to open it

but to make things right the staff allowed me to finish up my laundry using staff laundry room

on the building is very poor the air-conditioners don t work properly the dryer for guest laundry doesn t

husbands and my personal laundry bag with our clothes in it was taken from our room when we were out, housekeeper

the breakfast could be improved.

bed, fast check in, big room, pool area and gym are very nice, breakfast is really good, good location, staff