the cleaning staff took my personal pillows and they were found in the dirty laundry

don t like the fact that i requested a room on a high floor near the pool 4 weeks in advance

room was pretty good, i travelled with my family including 2 kids 2 yrs n 4 yrs enough for our

loved the friendly staff and the free breakfast it was all so good and the wifi was excellent for a hotel

the staff was very helpful. parking was great.

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

stayed 2 nights and no room service because of covid- were short on room items (tissues) and trash was not

the bistro was amazing, the staff was great. the parking was satisfactory, i can't complain.

wish the pool had been inside

i dint like that the bar closed at 10pm

no laundry room.

new few more laundry plastic bags.

no self laundry facilities and no waffle machine in breakfast

no self-serve laundry

there is no restaurant (only a bar that serves fast food) or laundry service

access to the pool was also broken =( the main reason why i picked this hotel is that it has a laundry room

a more thorough vacuuming and a microwave and a little frustrated there were no plastic bags for laundry

simple tasks like getting a printed receipt, giving laundry on time, giving complimentary water etc etc seems

the room service staff was prompt.

amenities are great - gym, restaurant on site, roof top pool

they didn t offer breakfast!

the facility and my room were very clean and the parking lot was well lit .

it didn't have the kitchenette like it said when i made the reservation

they do need to improve the breakfast options

very poor breakfast and if you're late you missed it (no replacement)

no laundry, same breakfast everyday

like how nice it looked, the free parking making it easier to be comfortable to park and how friendly the

the gym was a nice space as well

plenty of parking considering it was a saturday. well lit

comfortable, clean, affordable, great breakfast

i like this hotel because it has microwave, laundry, exercise room, meeting room, swimming pool

laundry devices are old and inefficient, also the front desk doesn t have quarter exchange for

no heated pool

short drive to shopping clean and quiet comfortable bed hot shower with great pressure nice clean pool great on

pet check in was easy, there was okay space for the dog to walk/potty on the property

15 minute wait at the front door as the clerk would doing laundry his job

kitchen

the kitchen. there should be better pest control to handle the roaches.

rat box right outside room roaches in kitchen

smelled like urine no kitchen utensils sheet blankets stained shower worked good

laundry facility-clean & reasonable rate, secure, police patrolled the area

wifi not good at many times

room service was good and regularly

location,friendliness of staff,great breakfast excellent amenities

unaccompanied children running around making a mess in breakfast area?

location and breakfast

breakfast - waffles not good taste.

the breakfast is wonderful as well as the gym; it's worth.

the breakfast is wonderful as well as the gym; it's worth.

good choices of breakfast with plent fruits

not working laundry ice machine, jacuzzi breakfast had no food out at 8 am.

comfortable beds, pool and breakfast

i would have liked to enjoy the pool and jacuzzi but they weren't very inviting.

actually eat breakfast but front desk offerred hot tea (i was sick with a bad cold)

the parking lot light shining in the room and no way to close the curtains to block it out.

they have a very nice laundry room and gym

to lots of food choices and entertainment, free breakfast and free laundry machines and service pet friendly,

free laundry, very good breakfast, breakfast changes daily, free parking, good location

and rooms were good, loved the kitchen, made it feel like more

free laundry, very good breakfast, breakfast changes daily, free parking, good location

clean , friendly staff & free laundry

the breakfast was great. so happy they had a guest laundry and fitness room.

all the other amenities provided were appreciated, from the laundry to the swimming pool

the laundry is free and much more

laundry room was free an awesome breakfast as well as hospitality

soda bed, when asked if we could get a pillow and blanket i was told they were short handed and laundry didnt

slow internet speed and no guest laundry

i like the location and the parking place.

the parking was not safe my friends rental car window was smashed at the parking area

we were out of lights for more than 6 hrs.,which cause inconvenience for me and my kids.

laundry room was closed

laundry facility was out is service

doing laundry, etc

made 3 attempts to get me in a clean room with laundry service

everything that came from laundry was stained

very small parking lot, difficult to find the hotel, and quite a few broken things in room.

able to have pets at the hotel

breakfast is very, very good

i loved the breakfast and the customer service. i also liked the room

wasn't the property's fault but the parking with all the att trucks was not good

is a laundry room, far from places of interest, check in counter person was not courteous, anyone can go

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also

checkout was at 11, yet room service started knocking on my door at 9:10 am wanting to know when i'll leave

good location,spacious rooms,ample parking

gym n room

* effective and cheap laundry service * morning breakfast

breakfast good but not great.

pool was closed for the season

we enjoyed their breakfast and the staff were excellent

the staff is exceptional, they are all very friendly and helpful, breakfast was awesome the best i've had at

the laundry facilities not having tap to pay. i don't really carry cash, let alone quarters.

clean pool and fitness center stocked with towels

the breakfast was the basically the same.

the cleanliness the location the breakfast service and the helpful and kindness

it was too cold to use the pool

even the breakfast lady was awesome

the warm cookies the staff the room was awesome the breakfast buffet was massive

no telephone which is not great as wifi and signal so bad that being disabled if something was wrong goodness

i enjoyed the smell, room, and breakfast. i also liked that the tv was tied to my account.

pool opens at 10 that is way too late for an indoor pool.

laundry on site was reasonably priced and clean

no bag in room for laundry, floor in bathroom was dirty, shower didn t work, grounds were messy-not maintained

had a bad smell, people hung out in the parking lot it s like some apartments rather than a hotel

room was larger than expected with a kitchenette

the rooms are spacious with a kitchen, it s clean, and it s in great proximity to essential services and

they said all bath towels are not clean and no laundry is done

the kitchen area was more than adequate, but the best part of it was the large refrigerator

only thing i didn't like were the kids running up and down in the adjacent room and a dog poo'd on the hallway

services were prompted and the staff were very courteous, adequate parking and free

hotel staff was very helpful in answering our questions as well as very friendly; the room was pet friendly and

no pool no laundry and no gym

second time that i have seen multiple police vehicles in parking lot

no pool no laundry and no gym

parking spots were not big enough

the parking, the room smell, dirty covers, roaches in bathroom,

property was clean and gym was open for usage.

no breakfast

breakfast was great ud83dudc4d

pool wasn't open

there was no breakfast even though it was advertised online while booking, i didn't like that the pool was closed

had a non smoking room and blankets had burn holes there was also there was a beer bottle top left from the

staff laundry services

was missing some items (maybe due to covid), no wipes or no sanitizer in gym, bathroom tissue holder was broken

great location with delicious breakfast and helpful staff

parking close to the entry

the location is in a safe place, rooms were exceptionally clean, it was quiet, the breakfast was good, and

everything was clean food was good. beds was clean. and laundry was also clean.

the staff. they are greedy and rude. the laundry is not clean and they brush you off

centrally located, friendly desk staff; airy rooms, pool was mostly open

cleanliness of the pool.

breakfast was very low grade and wasnt carefully prepared coffee was weak and no juice too much

the pull out couch was dirty with trash still behind it, the pillows smelled like sweaty laundry

convient and pet friendly...food could have better. poorly put together

but most of all, i love the pool

it would be nice to have a cable machine in the gym

loved the pool

laundry room washer/ dryer u can utilize for free

free guest laundry facilities

nice remodeled rooms spacious and clean. laundry was complementary and again very clean.

they accommodate you with fresh towels upon command and also offer free laundry

i went into the hall to ask a housekeeper for extra towels, but she told me that i had to go to laundry to grab

more choices on the breakfast menu

clean, comfortable with a fabulous breakfast

only thing was the eggs at breakfast, they are not very appetizing

you have to drive through fast food parking lots, around an apartment complex to get to the hotel

breakfast was good, bedding and comforter was very cozy. staff was super helpful and friendly.

water no towels for pool, wouldn't give us an extra bath towel to use - said they were all in laundry

great parking location

had awesome staff, great fitness room, and indoor pool

wifi is very good

big parking lot

water, unable to change the sheets and towels as there had been no water to be able to do any laundry

a blood stain and not a heap of blood all over the bedsheets, i wonder if they ever do laundry or they buy new

they even could not provide me with extra blankets because their laundry cleaning room and store was closed in

beautiful room, free breakfast!

dirty. roaches. no gym no pool. nothing works. no battery in smoke detectors

i did not like about our stay was the cleanliness of the laundry room

i didn't eat breakfast i was sleep

the pool was extremely dirty

the bar wasn't really open or stocked. probably shouldn't advertise as having a bar.

breakfast was delicious and everyone was so nice

the pool is always clean

pool was dirty the whole entire visit roaches were crawling on walls bed was super uncomfortable

swimming pool was quite dirty, but as it was around beginning of may, maybe it was out of season

wifi was poor. flush in bathroom was not working. tv remote was not working.

the wifi was unusable, i could not stream any of my important zoom meetings, which costed me a lot of

parking was right by the rooms for easy access. right next to walmart too.

people loitering in the parking lot

the hotel is really small, parking lot only fits about 30 cars or so

breakfast and tv didn t work but one of the workers helped

there was no breakfast

lack of kitchen utensils

vwalmart almost shares the same parking lot and other shopping is close by

the kitchen sink in the kitchenette was clogged with garbage disposal that wasn't working

in poor repair, stove top not working, zero kitchen equipment, no kettle, only warm water, only very thin bed

location was good.with parking spaces. near to walmart and shops.

comfortable rooms with a mini fridge, microwave, cable tv, and wifi

great stay there clean rooms, amazing room service close to fast food restaurants and sit and dine restaurants

the staff was great and the cleanliness and the pool is awesome

the pool and the price

pool, tv, wifi, bed and shower.

no laundry room, buttons in the elevator were broken, only one waffle maker worked, so there was

staff was great, breakfast was good, good assortment of fruit

i had to book another hotel for that night because the bed sheets made my kids felt itchy

really that the stay at the comfort suites was awesome and breakfast was off chain's, they have my business for

breakfast was good, and the room clean and spacious!

laundry room.door was broken

ice machine wasn t working wifi was hard to catch

everything especially the breakfast

hotel breakfast was more than $12. denny's across parking lot half that price.

breakfast is simple, lack of chinese food, suggest adding soybean milk, fried dough sticks, meat

laundry services aren t expected everywhere, especially 3-star hotels, but when i saw a laundry

bar soap provided to wash our hands is quite drying, but the lotion that is also provided does help

is a casino hotel with poorly trained house keeping team, they just don t clean the room properly and

bar next to the restaurant was great

they also texted me the wifi code as well

also, there is a guest laundry room with washer and dryer ($1

having laundry facilities was also nice and convenient

the pool turned green and was closed 3 days into our stay. really a bummer for me and the kids.

elevators need to be updated to much noise kids running around all night breakfast was trash showers was not

too close to a railroad. wifi had sign-on issues. staff did offer to help with it.

easy to navigate the laundry services which are reliable and efficient

there was a car in the parking lot and looked like someone stole the 4 wheels from the car

i had to take out the trash and walk across the swimming pool to the dumpster located in the back of the property

it had a closed in parking lot.

quiet location, secure gated parking

we were 2 adults and 3 kids

good breakfast. plenty of variety and area was well maintained.

my checkout day was sunday and decided to call if the pool was ready to at least have the kids enjoy a couple

my room cards didn't work several times. pool water was cloudy/dirty

breakfast needs to be earlier than 6am

comfortable beds. laundry room, and machines. friendly staff.

it smelled of laundry soap which implies that it was fresh

for travelers, the small, but efficient gym was good to keep daily workouts on schedule

feels a little awkward to get to but it's not that big of a deal, plus they have their own parking

no real breakfast.

wifi is extremely slow, cant really stream or download anything at 4mbps download

i booked a smoking room and was given a non smoking room

very nice staff, nice room, bed was super comfortable and they have the option of smoking rooms.

the room smell a lot like cigarettes and i asked for a non-smoking room

pool and hot tub were not well attended

breakfast was great the staff was very helpful.

clean. friendly staff. hot breakfast.

i enjoy the free breakfast also

great breakfast

the laundry machines didn?t work, the room was hot, no management on site

old things lift not working very old laundry

sheets are not clean / not dry yet from laundry

the laundry room didn't wash the cloth right

room was spacious, staff were friendly, free breakfast was good, nice lobby, love the laundry

turned the ac on and showered (the towels were very stiff, no way they had good laundry detergent) and got

music in parking lot, constant foot traffic, fight downstairs

the pool and the staff were vigilant about their surroundings.

the rooms are very big and nice the pool is nice and clean you can wash here too

wifi on and off in room

laundry is not clean

didnt have quarters for laundry machines, there was no atm & no coin changer so staff adjusted bill & gave me

facility has laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

stayed at this hotel several times, it's always clean, the staff couldn't be nicer, pet friendly, pool and

loved the pool, gym and guest laundry facilities was much appreciated

the laundry room noise was right where our head was while sleeping so we heard the washers draining and

the bar and grill's quality was a lot better than expected

the bed had all kids of scratches on the headboard

the inside pool was available as well

hotel appearance, when we got off the elevator to the right trash on floor, a big crate of laundry, weird smell

they also have a fine laundry facility

the breakfast was perfect

the breakfast, normally not very high end, was picked over and often not stocked

the kitchen and internet were great

very clean. delicious breakfast and the laundry room. made the stay very comfortable.

no designated area for trash and dirty laundry drop off, since no housekeeping was available due to holiday

very clean and almost a full kitchen

the room, the kitchen, and tv options.

* gym is pretty good, has kettlebells, dumbbells all the way to 75lbs, bench, couple cardio machines

if i really had to be nitpicking anything i guess the guest laundry area could ve been bigger cause it was

used the guest laundry twice which was

i liked only location and laundry.

spa tub and room

breakfast needs some improvements. tea was always cold, one day yogurts were spoiled, no fruits.

laundry for guests on premises

clean room, clean environment, and great breakfast

breakfast was ok, not great!

the pool was always comfortably warm

so hot, the roof was leaking, one of the elevator s floors was not good, creaking, the indoor pool room was

this is the 3rd candlewood suites property i have stayed in the last 30 days and even though the laundry machines

highway was dirty because they was remodeling what i paid for i did not get i couldn't use the laundry room cuz

the staff was helpful and i loved the market place and free laundry!

one of houston's busiest streets westhiemer and just outside of the beltway 8, great value, free laundry machines

the wifi is unsecured and kept logging us off of the internet

given a giant rolling laundry bin to move my bags into hotel

is nothing that i really did not like too much about the property may be just a breakfast

the pool the gym and breakfast has closed

the people hanging outside in parking lot

was able to checkout 1 hour later and was able to continue to use free wifi in the lobby after checkout

i was on had loud closing of doors all night a baby screaming and crying until the morning the breakfast should

the breakfast has few options

the parking is terrible

computers never worked washer and dryers was broken all the time elevator was out all the time pool was green

location, comfortable, clean, parking lot lighted

my second room had no service, poor wifi connection, mold on the furniture, trash tucked behind dressers, dirty

rooms were updated and i loved the small kitchenette

the 2nd room smelled like cannabis and food lingering, the toilet didn t flush properly and the pool was

pool not in service

the don t treat the water in the pool

laundry room was not working my main door was broken in my first room and didn t lock and the

customer service is below zero, gym is out of order, pool is dirty, laundry is out of order, no cleaning staff

laundry room was never workable and automatic glass door seems to be very lethal, wanting to shut

there was coffee but no coffee machine,the laundry was not

no elevator. have to climb stairs to do laundry

laundry machine and dryer were broken by the time we stayed, which was very annoyed because

the front desk girl and the laundry lady

good location, very comfortable bed, very good wifi for a hotel

wifi was not that reliable. intermittent describes it best.

limited breakfast and hard to find parking.

laundry prices are high. though i don't know what other hotels usually charge.

when i pulled up to the hotel there was a large group of people (very loud) in the parking lot hanging out and

jacuzzi was out of order, the ice machine was out of order , the pet fee was $50 and not disclosed and the suite

was a great place to take the kids and let them play in the indoor pool and hot tub

fireplace in lobby, newspaper, indoor pool and exercise room

rates keep going up,some of the staff have poor customer service,i wouldn't receive all of my laundry or wasn

price of laundry facility

my second day the front wouldnt give me change for laundry room

laundry detergent spilled allover three machines and it was never cleaned

i wasn t very happy when i arrived and was told that i had to pay a $175 non refundable pet fee on top of

the breakfast was great and laundry & gym was a bonus 8 used both very clean

the wifi not so great, needs a lil work

great breakfast with wonderful staff

comfortable room and our kids loved the pool with a hot tub and drinking fountain

breakfast provided several options

i dont think they laundry the towels and sheets

many amenities including a starbucks, indoor/outdoor pool, hot tub, gym, restaurant, bar, and laundry

pool, hot tub, gym, everything was so nice and clean

kids loved the indoor out door pool, we thought that was very nice swimming thru both, we did wish

pooled - major toilet flush made weird noises ac did not work properly and kids had hard time sleeping

no laundry service

pool was awesome - perfect temperature

it s be great if there was water in the room and room service options.

it was a little noisy could hear kids running down hall.

it was a little noisy could hear kids running down hall.

love the back door to the pool from my room

the 1st floor rooms by the pool even have patios

wifi never worked

every things is ok just wifi can't use

the place has wifi, coffee, snacks and a nice lounge

really was counting on it as we were out all day and kids wanted to unwind in the evening

went very smoothly & quickly, the front desk attendants were friendly & courteous, and the breakfast was awesome

breakfast was good just wanted pancake makers for my kids. full kitchen, nice size room.

it was just my husband and i, definitely will stay with kids next visit

breakfast and service

very friendly and helpful designed for a longer stay, so kitchen appliances were available and laundry

also included at the hotel is a guest laundry, which was unexpected (but much appreciated), and a really good

laundry much appreciated

issue we had was being kicked out of the pool at 8:30 when the pool sign said 10:00

the pool, breakfast, staff

some supplies were not stocked in kitchen as should have been. fridge leaked water.

water leakage in room. pool was closed

we wished the breakfast was served later :)

the housekeeping lady gave us extra blankets for the kids

loved having a pool that was family/ child friendly

location and secure location for parking plus indoor pool was much appreciated.

i did not take breakfast.

the pool was not available, and no discount was offered

i was also able to get late check out for signing up as a rewards member

conveniently located, plenty of parking, nice staff, very clean.

the staff was it was not clean at all and you had to bring your old towels and sheets to the laundry and change

no pool, bug issue, most rooms have no phone, no microwave or fridge

facility is dirty in common areas and parking lot. room was acceptable.

the pool was empty of water, the a/c was broken, and the wifi did not work

buildup in the hallways, one working elevator, disappointed no outdoor pool to use (was informed they did not

laundry facilities on site, good breakfast options

laundry facility was not working and pool was to cold and the trash outside was stacked up so high

the internet and wifi in the room.

breakfast is very good!! very clean and quiet.

good location and new hotel free parking free wifi free breakfast

a do not disturb sign on the door when we left left laundry in room and when we came back laundry was gone and

maybe the laundry

it's a non-smoking hotel a lot of bums and drugs at it servicing through the halls no swimming no laundry service

areas great location, the front desk man was super nice very happy i got him to help me out with early check in

breakfast and parking lots.

the size and kitchenette

good value/money ratio gas station nearby enough space for outdoor parking free wifi

breakfast

excellent wifi, good bed

eat breakfast, but doesn't seem like much if you're hungry or god forbid, have a family; coffee ran out

many parking spots in lot and we saw few other guests

internet wifi was very poor and keeps disconnecting

came right after power was returned, so the tv/wifi wasn t working

there was no pillows, no wifi, no towels, there was cockroaches, dirty bed sheets, no comforter

remodeled hotel, good price, free parking

laundry room clothes take forever to dry

the lack of coins and resources for a paid laundry room

is bad , they shud start laundry service pandemic is gone people who are working professional has no time to do

laundry out of order

long truck drivers were parking in front of the hotel

wifi was horrible. everything else was to my liking, but the wi-fi was a joke.

things wrong were some parts of the room floor seemed sticky and very weak internet/wifi

the wifi was a little unstable, it kept going on and off.

wifi worked on my boyfriend phone but not mine

close to highway and places to eat!! pool was clean and has area to bbq

the breakfast. the smoking on the property.

they respected my privacy , kept my room clean , good breakfast, spacious room

breakfast was ok ... for the price .. it was a decent value

the room service and the place is good

breakfast bar needs more