pool wasn t cleaned

breakfast had a great selection and tasty

breakfast was good. parking lot felt safe, well lit.

i feel safe, the parking is good and free

breakfast was exceptional

refrigerator noise constant, television remote not functional, staff did not address issues, laundry facilities

free laundry services and a small but well maintain gym

laundry facilities are great -- three washers and two dryers

my room was in main hall to laundry and a common wall with the exercise/laundry room.

like the laundry which was free

coin laundry, which i did not expect at such a hotel.

laundry very bad shape, raccoons in dumpsters and around trash cans

the desk, the breakfast, laundry and housekeeping

our stay a full lent trap caused a fire in the laundry room the 1st level was engulfed with smoke and a horrible

place a family with little kids in a room above seniors

the breakfast was delicious every morning and staff who prepare the meals was amazing.

all the extra pillows and the great parking, the checking in was smooth and great location for shopping and

fitness room was extremely hot the whole time and unusable

it was very clean starting in the parking lot.

bed was comfy, breakfast was great.

there isna ? ? t much within walking distance of the hotel. no laundry room.

staff and delicious breakfast and facilities were very clean i loved that you all provided personal grooming

my kids loved the fish tank and the turtles at the entrance.

no parking.

wish there had been more fruit for breakfast

both washer and dryer in the guest laundry had out of order notes on them

oh and laundry facility that was nice to clean my clothes and not have to go anywhere

service at front desk, and they offer things that noone else offers like smoking rooms and a full laundry room

the random rooster in the laundry room

that due to covid their was really no breakfast options. but hey.

the customers as well as the staff and customer service,the food/breakfast, the pool, the laundry room (washer

gym facilities needed a little maintenance to be fully functioning.

only thing i didn't like was the pool area was dirty

breakfast was good clean,organized. staff was nice and helpful

there was a variety of hot/cold foods for breakfast

small hot area by pool

on site parking- free

clean, free breakfast was good, and the location was convenient

good breakfast and coffee

minimal breakfast options

we enjoyed the jacuzzi & pool

location and the parking was easy and navigated and easy to get in and out of the hotel, especially in such a

beautiful property with great parking and great location! the best in texas!

comfortable, convenient, easy parking

think they need a breakfast bar for people who don't want to get out

ice machines on alternate floors and one out of service. laundry room also off line.

i had my kids with me and there trash from the day before was still in the room, mildewed towels on the

tv didn't work the phone didn't work the wifi didn't work breakfast was not good was almost the elevator was

check in, very clean hotel/room, good tv reception, plenty of towels, solid breakfast

pool, bed and restroom great

was a fire in the laundry room and the fire alarm on the 4th floor only beeped once and did not continuously

finally figured out i was allergic to the laundry detergent or maybe something on the blanket and

the food and drinks were always good and the facilities (i used the laundry and pool) were great as well

the cross traffic in the parking lot from the facility next door .

the breakfast was good!

, workout facility, laundry, sundries, airport shuttle, etc

the fitness room the laundry room the friendly staff

washing machine in the laundry facility needs repairing

the kids had fun in the pool and hot tub

the day staff and the pool

, they had a meditation room, laundry room, shuttle to take you back and fourth for breakfast, coffee served

wait for shuttle was over 30 minutes.

my girls loved the swimming pool

cleanliness of the spa tub

we hung out at the pool for a few hours and just enjoyed the day

318 had a hole in tub and vent in top of restroom has alot of dust and no cover , smoking rooms smell like hard

the hotel rate is good rooms are spacious and they allow pets

smelled of cigarettes. mold in the bathroom. wifi was too weak

i was in a non smoking room that smelled like smoke

when i booked the hotel room, the website said that the hotel was pet friendly

you have a laundry room don't have the necessary supplies to use the laundry room.

convenient for the airport. laundry facilities.

laundry facilities not easily accessible from all floors.

laundry room on site was great

name specifically, but she helped to answer how to get to denny's, break my bill to quarters for laundry and

if you have a pet it s a $75 pet fee

about pool area not being opened yet not to swim but to just catch some sun and get air

the hot tub wasn?t working and the pool didn?t look clean.

pool was not the cleanest

pool location near elevators and no bathrooms in that area made for very wet and slippery floors

great pool, great facilities, very convenient to airport

to the airport, had a shuttle service to and from the airport

shuttle service was great

the pool area was great too, along with seeing the planes take off

shuttle service is always great

when adding to reactivate it so i could go in and out my room and the laundry room, the receptionist told me

laundry with new washer machines and dryers not working

location and kitchen

i had to pay a pet friendly fee of $50 + $10

appreciated the cleanliness of the gym and the helpful staff to contribute to the nice ambiance of the hotel

the facility was run-down; almost everything, including the laundry room and spa was broken

parking it's not open yet

wifi did not work all night so i could not complete what i had to do

was a lot of people going from airport to hotel on shuttle

no restaurant, no fitness room, cardboard in the elevator

guest laundry not available.

also, the wifi didn t work most of the time, when it worked it was very slow

non smoking room smelled like a previous person was smoking weed in the bathroom

close to the airport and late check out because the free breakfast was closed do to covid.

t seem to get the wifi working no biggie, our main complaint was the bed frames they were very noisy,unstable

washer is old and didn t spin the water out of our laundry

the towels were small and thin, the laundry advertised is nothing like the actual facilities

everything..nice clean rooms nice breakfast guest laundry room friendly staff

location for us was good and the laundry facilities

shopping etc), very clean and extremely comfortable room, everything in the room was working (tv, wifi, air con

highly recommend days inn & suites ~ clean & roomy room, nice hot water in shower, clean laundry facility on

they have a laundry area outside our room (never used but very good to know they had)

clean and spacious room with very comfortable beds and a full kitchen with , pots, plates, and cups were provided

i liked the pool and the friendly staff

is very clean , very safe parking lot , (fence around location) , breakfast= very clean , check in so fast

the on-site laundry facility is definitely a benefit

laundry room was upstairs, but no elevator

i needed service i had to hunt them down to get clean towels and they would make me walk to the laundry room to

laundry room

close to everything, pet friendly

could use more laundry facilities

was food from previous tenant still in refrigerator, prostitutes doing business at hotel, no laundry facilities

of the customer,he has great customer service skills- in addition, the black gate in the front parking lot is

pool was not clean

pool

also they had laundry room with dryer & washing machine (very useful for long stays)

i only got the room for my kids to get away and swim in a pool that's safe because of our neighborhood

even the pullout was pretty comfy for kids

we reached there late, the shuttle driver picked us up from airport, took us to hotel, we were hungry so the

made my headache of trying to find a parking place so early in the

couldn t use the guest laundry they were about 5 of them sleeping i there

not enough towels due too low stock in the laundry

lack of guest laundry, breakfast grab bags still.

did not have washcloths do not have laundry bags and i checked out at 6:30 breakfast was not ready on saturday

design details, free guest breakfast, the indoor/outdoor swimming pools, clean/functioning guest laundry area

very friendly staff, laundry on site

bar wasn't open and the exit fence didn't open on its own

was no room service the three nights i was there

nice staff and a good bar and food down stairs

location. free shuttle location, staff was courteous and professional

i relaxed and work out in the gym

airport shuttle in the middle of the night was excellent

didn't get to have breakfast because i had to be at the airport by 6am

room service food was pretty bad-like old airplane food.

nice to have restaurant and bar on location

didn t have access to laundry , no towels were provided , was told to reuse what you had already in room smh

then, was not made aware that the pool was not swimmable or out of service

room service, room wasn t cleaned or sheets changed for five days

that was not expected, so it was very much appreciated, and the kitchenette was bomb

breakfast was good and the lady was super nice and friendly

the pool loved it

while laundry can be controlled and segregated, there is not much you can do once someone smokes in the

the staff, laundryroom,everything

laundry facility was clean

need working laundry

many available for parking. at the night time light is bright up anywhere so feel more safe.

for my room since mine was missing and the girl from the front desk said she couldn't help me bc laundry was

room, free parking, very clean and helpful staff

the key didn't work to get back in from the pool' 'the lock is broken so just prop

the parking was ridiculous.

indoor gym and very clean

didn't like that they put us right across from the laundry room and all we could hear was the staff early in

close to laundry

the pool, breakfast, staff and the beds were very comfy!!

the breakfast is excellent and the pool was

kids running up and down hall

before breakfast because the air conditioner in the room didn't cool at all after the 1st room we was

breakfast is nothing and no cleaning ness

we first arrived, our room smelled like smoke even though it was a non smoking room

september 2021 covid precautions prohibit lobby entry and preclude breakfast

breakfast

had to use back road through gas station parking lot to get to location

very well lit parking lot as well

ice machine, there was no breakfast included as promised-very disappointing, there was a kitchenette with no

not a speck of debris or trash in the parking lot

there are no lamps at bedside. also no dishes or cookware seeings how they have a kitchenette

they don t inform you on overnight parking fees for overnight stays

was new but a lot was wrong with it my car kept getting messed up doe to where and how the parking lot was made

it is very well lit both in the parking lot and in the room

was that it was very lit up with bright lights at night and they also have cameras in the parking

they have smoking & non smoking rooms available

didn't like that the room didn't have any microwave refrigerator and no laundry room for all the basketball team

on site laundry room

bathrooms pricey breakfast and problem with the shower knob no laundry rooms on the property

a lot of the restaurants and establishments around nrg stadium are out of business, the bar at the hotel is

i had to pay 100 dollars deposit and my kids left 2 bags of clothes and the manger said we trashed the

room smelled funny like dirty laundry

wifi which made work difficult and screaming kids in the lobby until 9:45 pm that i believe belonged to the

size of the rooms, having the convenience of 2 bathrooms! the pool area was also nice.

breakfast was a good variety we also liked the balcony very good customer service the parking was over crowded

breakfast went above and beyond expectations!

amenities offered such as the equipment in the weight rooom, some of the washing machines in the laundry room,

issues with laundry room

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

free laundry facilities

kitchenette was wonderful: nice little bar-top-sized sink, great 3 cubic foot microwave, 2-burner

love the fact that they have on site laundry area

the wifi was also sporadic at best

was a man yelling his head off in parking lot 2 am

weak wifi may been my service but still was ok

they had a smoking room ,the first time i seen this in a long time

put me next to the laundry room and was loud starting at 6 a

big room, onsite laundry facilities.

bed size, shopping and dining convenience, bathroom, and laundry

they also had laundry facility on site

beds were very comfortable, the room was clean, the parking lot was well illuminated and the staff was very

the guests dogs waste pickup, most tenants ignore this law and don t clean after their pets

premises are awful, room smells bad, very poor light, no coffee maker, kitchen is a joke, garbage everywhere

clean, comfortable and great location. pet friendly is a plus!

i like that my pets was able to.be there without me paying a pet fee and the room was clean

subjected to constant loud traffic, revving engines, squealing tires, vehicles loitering in the parking lot,

laundry room was clean, and the little gym was a nice plus

a laundry room

put on 1st floor when construction going on and couldn't use pool, laundry or breakfast

carpets are filthy, missing wallpaper, laundry not working

taking towels to laundry

love the cleanliness, variety of breakfast items, on site laundry facility

very clean could smell fresh laundry in hallways and outside

laundry facilities were good and nicely priced (compared to new york, washington dc, new orleans

free parking & hot breakfast

the extra amenities were fantastic such as free wifi, outdoor pool, and the indoor gym

unclean facilities. only one laundry room

the hotel was great, has a nice bar and outdoor pool

great view, quiet, nice staff, gym, amenities, location.

the rooms were nice in size, wifi signal was strong, quite, and clean

wifi, i stayed for five days and needed to work remotely for two

one issue was i coukdnt use the laundry because i didnt get quarter coin from the reception

location was super. staff was excellent. laundry facilities were excellent.

outdoor pool

location was excellent wifi was great

hotel allows pets and this leaves the floors very nasty.

4th floor and it smell bad going into the hall way , we also wanted to wash our clothe but the laundry room wasn

breakfast was very good

pool wasn't

the next morning breakfast had a nice variety, hot beverages and again a friendly staff

good breakfast

free laundry was an added bonus especially seeing as we came from overseas

gym was well equipped and spacious

stayed because it was near the medical center and it also offered shuttle service to the medical centers

the room was spacious for a family of 4 or 5. i also liked the pool and gym.

i got confused and missed the shuttle

i liked the laundry room

laundry facilities on site was a bonus

my boys just simply loved the fitness room and the pool

complimentary shuttle service to the medical centers, and the on site bar and restaurant

good hotel with a pleasant pool area and gym

pool is quite small. cannot exchange coin for laundry.

pool was closed unfortunately, but other than that it far exceeded expectations.

also breakfast was great

wifi doesn t connect when sitting on bed

breakfast was great!!! and they offered a medical shuddle to my appt.

laundry didn t work throughout the stay so we have to go to nearby laundromat

appreciated the complimentary laundry

also when we drove up there was a skanky car sitting out front and then 3 cars down was about 2 laundry baskets

free laundry

our shuttle employee, denise was super funny and kind

laundry ud83dude22 being in a group made it very hard to get the kids gear cleaned

the laundry room was a mess

elevator broken, ice machine broken and laundry room closed

the kids slept in there and watched movies while we watched tv in our area

just one school kids carton of skin milk

laundry room was complimentary, nice onsite restaurant as well as general snack food selection

i liked the presence of the complimentary laundry and gym facilities.

the laundry facilities and the gym were so appreciated

appreciated the free laundry

clean, love the shuttle driver victor

in progress, laundry on 2nd floor, vending on 3 rd floor

only one wash cloth provided - they said the others were in the laundry

we like to help by conserving on laundry - but that is a difficult task w/no towel racks

the parking was close to the entrance and complimentary

the bar was a plus for my husband!

the elevator broke down our second day here and the laundry is on the third floor

laundry room was great with 3 washers and dryers

coffee, comfortable beds, pool, fitness areas, vending machines, options for ordering food, and laundry

because i refused to place them in the laundry basket she provided she was pissed and called security lied and

nice accessibility to workout facility and laundry

over the next week, i had to ask for laundry service, shuttle service to and from the hospital, directions,

they had a eating place and they had a gym

an included breakfast would have been nice, but breakfast bar was very nice.

hotel does not have room service neither a restaurants the cafeteria is absolutely terrible and definitely not

was not included which i did not realize as this is important when travelling with kids

the cleanliness, a better refrigerator,better cable and wifi

then they say they got wifi, but it either doesn't work or they cut if off

huge rooms, full sized fridge in room, and laundry on site

then people smoking weed in the parking lot

dogs barking in the hallway during the middle of the night and i m not a pet person

no pool and no breakfast

i booked a smoking room they gave me a non smoking room and the room they tried to give me was used and dirty

there is a pool but we didn't swim

refused pool use

lobby was clean, parking lot didn't have trash anywhere

they wanted along with a $150 pet deposit

the parking was right in front of my room door