nothing the stay was great! wished to stay longer and to use the pool next time!

breakfast was awesome with many choices for everyone

95 for premium wifi and it kept disconnecting

location for my itinerary secure parking quiet although relatively near high traffic

free parking was also a great bonus

the pool is great and the location is close to shopping and dining

get a suite at marriotts because of the size of the room and the double sleeper soa for the kids

cool gym

the pool area was clean and pretty, gym was good quality

ladies at the desk and bar were non friendly.

breakfast was great and the location was good too

only drawback was parking- although street parking was not difficult to find

breakfast included homemade banana bread, a very nice touch

it is also wonderful for working - plenty of room, access to kitchen, easy parking

since no one else used the kitchen besides me, i was able to cook a lot

there's also laundry on the first floor and ice makers one each floor

no room service. no laundry service- only self laundry

no dirty laundry bag

i asked about late check out options and he was very informative

was amazing, me and my kids are picky eaters, but the quality and variety was perfect for us

the laundry room was good . and my room was fine .

i also like that there is a laundry and price is acceptable

breakfast was not good enough

parking without valet was important

however, the breakfast has to be improved upon

we appreciated being able to use the laundry/washing machines and getting quarters from the front desk

the laundry accepts only coins and some of the staff members at the reception were rude

and it wasn't a laundry soap smell it was actually cologne

convenient parking garage. bar at the facility.

breakfast was more than adequate with fresh fruit

when walking up to our room we could hear a dog barking in the room across, but nothing in the night

the room service was excellent

breakfast is limited, as well as the restaurants could be improved

parking and price and pool

availability in the bar/restaurant area was not a very good variety

not care for the fact that you were charged for wifi in the room and that there was not a self parking option

thing i didn’t like was that there was a lot of kids there

the pool was freezing and kids were everywhere, but it s a family hotel i guess

robotics convention and incredible number of loud kids impeding elevator access

gym was closed during the day and we were not notified

walk in shower convenient room location swim pool long enough for laps xtra coffee amenities available in lobby

facilities (elevator, gym) were a little outdated but still useful.

pool

we got a cup of yogurt with fruit but the next day, their was a different lady at the breakfast bar and she

location helpful, friendly staff allowed us a late check out.

ich i did not use)

laundry room on 2nd floor worked well

on site laundry if you need to do any

helpful staff and guest laundry facilities.

being charged an amenity fee to use laundry facilities and gym

they had a laundry facility which was also nice

property had everything - pool, gym, laundry, drinks

they know people with kids need options

complementary breakfast, dinner w drinks. free parking. clean rooms an great staff assistance.

clean room. excellent breakfast offerings.

check in was underwhelming and same receptionist told us laundry put on on saturday would be back same day or

kitchenette had almost everything you could need

beds were comfortable room service helped with my orders

staff in the bar and restaurant area were excellent

just a mini bar with no space for anything else

was a bit weird - water took a long time to drain out of sink and bathtub no laundry facilities no kettle or

on site laundry facilities, they do have dry cleaning services that can be scheduled for same day pick up

when we asked there is a laundry bag the front desk said there is but when we checked in our room we can find

we love the bar downstairs

not included, valet $30 & $13 wifi

a heated pool or jacuzzi to relax would hav been nice

the price if menu item for room service.

two heated pools, suitable for lap swimming

everyone was so helpful!we loved the pool!

there are several onsite dining options and a very swanky whiskey bar on the first floor

was very dusty in my room and very noisy i was by the laundry room witch made it very hard to sleep i booked

my room was across from the laundry room and starting at 6am the door was constantly slamming ..

laundry service wasn't available

there was no self service laundry for guests

no foot towel, laundry bag or shower cap. sink stopper not staying up. drip in shower all night

those fees are ridiculous, i did not use the pool it was too cold, or the exercise room, and the laundry still

best location, good breakfast.

i wish the gym had a pull up bar/machine.

also a very good gym facility

breakfast was prepared hot and fresh

they have a fitness room, laundry room for guest and a pool outdoors with a beautiful view and peaceful sitting

breakfast was great not to much but good selection

breakfast was good

breakfast was ok

my room was spacious and roomy! i liked the full kitchen and clean refrigerator.

was expecting a buffet type of breakfast to pick out our own food, but that was ok

april at the bar has the best customer service!

very handy to have a bar and restaurant on site which was good

parking & breakfast both expensive!

breakfast included

breakfast was delicious

and my personal favourite was the cafe in pink , huge bar menu, popular bar, delicious food, fun pool, positive

a grab bar should be added in the shower for safety

concierge desk and they kinda looked and acted rudely cause the way i dressed witch was usally gym shorts and

spa and room and services

they also had laundry at $1 us a load which is as helpful and great workout room

it is very clean and the gym is great

love the breakfast, pool and gym!

picked the place because of free parking, free breakfast and indoor pool

indoor pool24/7 gym free breakfast and overall clean facility

the restroom inside the room is outdated. there were no disposable laundry bags inside the room.

wifi and parking lot is not included. had paid for both and is expensive

charge $10 per day for wifi - what a rip off

staff was outstanding, lobby with food, bar and starbucks was great.

restaurant and bar were closed and there was no daily room cleaning

the restaurant and room service food is definitely above average

the room service, the fresh baked cookies just to say thank you, was top tier

rose petals from the door to the bed, champagne

parking accomodations and the lack of a pool or a pet area for them to relief

loved the bar and restuarants

room was next to the laundry shoot

room was located on the 9th floor and the door next to our room was the laundry shoot room and at 3 am that door

there was one day we couldn t get towels because laundry hadn t been done

don't know if it was the laundry shute or elevator or what, but i was awakened several times in the night by a

the room and pool were a lot smaller then i expected.

clean and comfortable room, free laundry and coffee, staff is very helpful!

free self laundry

were supernice fitness is great free laundry table 7 restaurant food - all delicious and

best hotel coffee in the us for free! very very nice hotel, laundry, early check in.

super comfortable, lobby was great to relax in and the free laundry was amazing.

shower, the stairs, no laundry and amenities

hotel was a nightmare i wish i could get my money back this hotel was offering way more than just room service

a nice little kitchen

unclean, wifi didn t work, long black hairs in the bathroom

the room was very nice, spacious, it had a full kitchen

also no laundry bag to put dirty clothes in

excellent breakfast, liked the shower over the bath, and great location

the fitnesses center is closed

the morning staff with breakfast was cheery and the food was great

parking sucks, very small and limited

the hotel outsource the laundry and i realized that i lost my limited edition shirt

lovely room. great roof top bar. great gym.

gym wasn't great

rooftop bar was a little small for the volume of customers

room service and they didn t do up my room for 3 days despite asking the cleaners to do so

being able to get room service

were things that wasn't available in the room, you have a full kitchenette no utensils

another room late at night and the maintenance supervisor was annoyed we didn't want to wake the kids up and

only thing that i did not feel comfortable about was that the hotels restaurants in the pool or not open because

location/pool on roof

laundry was broke

the starbucks and gym

the hotel itself looks outdated and not as modern, and the wifi was a bit slow

breakfast needs more seating.

this one had a good gym

the hotel staff added rose petals and champagne to our room as we were celebrating having just been married

the phone was difficult to work to call for room service.

just wished the bar was open but understandable why it wasn't

loved the hotel. will be going back. the shower and huge spa tub was amazing

didn t like that i found out the hotel was haunted and i had kids with me

bourbon bar was enjoyable

jose at the pool serves others

the outdoor pool is fun and large

area of swimming pool is not adequate, for my opinion, to the rest of the hotel and the swimming pool is quite

gym and spa are quite well equipped and staff is excellent though area is not too big

i loved that doing my laundry was free!

laundry

is one of the guest services told me that the restaurant closes at 9pm and i went to the hotel bar approximately

couldn t get wifi in the room on any device, though it worked in the gym

kitchen/servers staff incredible.

free laundry, pool and gym

free laundry machines.

it was nice to be able to do laundry

- dazhanae k girl you saved our laundry

location, pool, close to the galleria; free laundry, facility is clean and comfortable, nice

hope they had laundry facility here in house as the guest can use it when needed.

they can have some hot breakfast like eggs, sausages which would be of great help for office goers as this

i shouldn't have to ask for the wifi password, they should have just written it on the greeting card

location was good, room to improve on breakfast

also confused about the breakfast, i'd understand if it's different in current conditions, the information

bath tub, no in house laundry, some dated gymn equipment

you need to request at the front office to have your room cleaned and deliver your laundry, i tried calling

self laundry room could have more machines. gym could have also more machines.

5 star hotel without a functioning in house laundry room, come on guys

no hotel laundry services

would have preferred a quieter room due to the vicinity of the gym and there were lots of people sleeping rough

the people who worked the front desk were some of the best i have ever met and the bartender was also great

the hotel bar was welcoming and the bartender great

staff and bar were outstanding

they used plastic bags and cups for room service

the laundry facility was an added bonus

however, there is a coffee bar in the lobby

breakfast could have been better, as well as some equipment missing in the gym.

breakfast could have been better, as well as some equipment missing in the gym.

good location for my activities, i didn't try your breakfast.

broken laundry facilities with no detergent supplies available

absolutely loved the breakfast buffet and the size of the dining area and the laundry facility

breakfast was ok

location location location!! plus it was gorgeous & the bar excellent.

have an excellent breakfast and very courteous staff, there location is right in the down

your shuttle needs to be more noticeable instead of looking like every other car

efrin the pool bar guy was amazing! he was super nice and helpful.

the pool was great and relaxing

should have a shuttle to airport

i didn't like that they closed the lounge in july 4 th . my kids were disappointed.

loved they had guest laundry do washing after weeks on holiday

the guest laundry was an added bonus

of full access to the guest laundry

they also have a laundry room

there s no laundry bags in room. everything else was excellent

the pool was to cold lol

they didn t do room service during our 2 night stay

gym and pool were good.

the wifi service was slow and weak reception

the room key wasn't program to the bar in the garage

made kids feel super welcome and was very helpful

the restaurant is also very good and we love that they offer a complimentary shuttle service on a 3-mile radius

quiet, comfortable, great gym, loved the

coffee station at breakfast and spa free wifi

the location was great, it was close to the kids museum and several other museums too

got a laundry mat and stairs was also safely inside

across from the laundry room.

was really nice and kind and even helped me with changing my dollars into quarters to use in the laundry

secure car park and laundry facilities also

the ones at the laundry did not work and front desk did not care

discovery green next to the hotel is great for kids to run around

love the gym and pool

no room service.

perfect staycation with the kids!

the spa was amazing

excellent breakfast, great location downtown and has swimming pool and laundry facilities.

the wifi connection in the rooms, the happy hour food and beer selection, room service

a room on that floor--it was nice to be able to walk down the hall to a beautiful pool area and gym

location, breakfast, pool, convenience

large room, nice kitchen, sofa was very good

wish all hotels would use some bleach on their sheets or some laundry detergent i just don t feel that any

thought they offered room service, but they only offered laundry service and they call it room service

they have coin laundry and breakfast

a guest laundry wonderful

pet friendly. i was happy to be able to bring my dog along.

free wifi

the pool was very comfortable space wise, and the kids loved it places to eat were great, and the food and

awesome hotel, awesome view and the kids loved the pool

surprising how limited the menu it was considering the cost a night , disappointed n that area , gym and pool

the spa was perfect

laundry on site and breakfast

the queen suites really do have more room so if you have big kids it s a great choice

the comfort, the staff, and the breakfast was exceptional.

sunday breakfast, comfy bed/pillows

pool was closed due to repair

found bed bugs and had to switch rooms at midnight and pay for laundry to kill any bugs

the smells faded somewhat quickly, but cigarette smoke smell is a pet peeve of mine

is fully occupied with gym pool mini refrigerator etc

wifi is so weak

very well lit parking lot. very well maintained inside. very cool staff that go over and beyond

was a very bad experience overall with the room being smelly, business kiosk always down, guest laundry not

indoor pool was excellent

nice pool

had the swimming pool ready and the gym was open, with breakfast

the cleanliness, pet friendly, nice staff, complimentary breakfast & the security guy

hurricane harvey and no laundry service.

sent some clothes to the laundry and they lost my suit

the pool

breakfast was great, the service was great as well.

there was a bar area or a place to sit and have some drinks instead of going to one of the places nearby

picked this location due to the advertised full kitchen and laundry

right next door to the blue parking lot that is right near the rink for figure

hot breakfast was bountiful and delicious.

location and free parking

breakfast menu should include white meat petties like chicken and fish, as we do not take red meat

laundry over the weekend

not the best check-in. housekeeping is very poor. worst laundry service

clean hotel, very good gym.

pillows too flat. couldn't order a pot of coffee through room service

i was safe from hurricane ida. the gym, the pool. the amenities

the staff was great, and even though it's was not fully operational, the restaurant, bar and house keeping was

the destino bar staff was phenomenal!

free wifi was great and would have been much more stressful without it

no free wifi

i would have liked wifi to be included, not as a separate package.

the entire time, no coffee pot, found out the microwave was downstairs in another building by the laundry room

every where, barely any tv channels, no refrigerator in room like stated and a burnt microwave in laundry

the roads in the parking lots were all filled with pot holes

it has a walk through screen door to go outside to the back parking lot

the parking lot needs to be repaved

also there is no fitness center or laundry facility

the beautiful colorful lobby and the room....plus room service was very fast.

lovely hotel, room has a mini kitchen area which was cool

the restaurant. food was poor quality. breakfast only available from 06:30-07:30.

good room size with a gym, and easy access to galleria and some eateries.

there was no laundry facility on location to do our own laundry

breakfast, laundry service

the laundry

small pool , when food is delivered it is left in the hall way for a while .

very nice and close to everything like the mall and places we went for breakfast was amazing and kids loved the

the hotel can add more laundry machine and dryer

rooms, friendly staff, good fitness center and a laundry

my room was nice, and conveniently located on the floor with the guest laundry, which i used during my stay

wifi

the room was perfect, and the kitchen stocked

had issues with the laundry, and paying to park seemed a bit ridiculous.

i was afraid to watch television or use the wifi because i didn't want to be charged

the breakfast was great the complementary drinks

the pool was closed ud83dude2b

service was friendly and polite, room service and food was really good

was laundry on site, kitchenette in the room, and a parking garage for guests so you could park in the

very accommodating with regards to the requests that i made, the hotel has all basic amenities (laundry, small

the laundry machine ate money

they provide a laundry basket if you need to wash, a ironing board and iron as well as a hair dryer

location, friendly staff, comfy (soft, but not too soft) bed, free parking, on-site laundry, kitchenette

you need to adjust the keys many times to gain access to pool and gym

no outside pool. the inside pool was nice but no music

place, great beds, quiet, nice pool and hot tub,all staff was so nice and helpful, would definitely stay here

the indoor pool was nice for the kids

the water was cold but the spa was delicious

did not swim but pool looked nice

there was a free wifi but sometimes i couldn't connect.

was under construction laundry facilities were closed many ice machines (tried several floors) were not

i also did not like how room service (new towels etc

i did not receive room service my entire stay

it was next to a strip club, not the best for having kids with us

had to soap bar for 3 days as each day during cleaning they did not add more , had to

don't count on laundry services, they no longer have washers/dryers as advertised

was no ice on our floor and no iron and no would answer the phone in maid service or laundry for an iron

pool bar and view

pool bar and view

the noise from the gym next door

was a small laundry room with $1 each wash/dry which was very helpful

room service and onsite restaurants served delicious food and made dining elegant and very pleasant

loved the indoor pool

we were comfortable, the staff was friendly and helpful, neville is a star, the room service was good, the

the early check in and friendly/ helpful staff.

laundry service messed up our whole weekend for my in laws wedding

plus the fact that you have laundry facilities

rooms have nice decor, and are quite spacious. great staff. good wifi. 24-hour pool and gym.

aloft is pet friendly

the gym need more equipment

laundry room was small

gym facility, the patio , i checked in pretty late and my request was accommodated immediately

clean, they have a very nice gym with sanitizing wipes and cold towels and water, good outdoor pool, very nice

clean, they have a very nice gym with sanitizing wipes and cold towels and water, good outdoor pool, very nice

it was too cold to enjoy the roof top pool, and we were there late and left very early,m so didn t get to

the last day i was there i noticed a lot of pets on the 6 th floor and a bad smell

pool is not very big so 6 kids were playing inside the pool and it looked like full

was $50 pet fee where total of stay was about $130, way too much

my kids enjoyed the indoor

customer service, good breakfast, nice clean rooms with full refrigerator, dishes, microwave, sink, sooooo very

breakfast is nice and there is laundry service. close to shopping center the galleria.

breakfast is made fresh every morning and staff is super nice, the guest laundry barely worked,and the housekeeping

laundry facilities on site extremely

did not like the laundry room.

service at the front desk is not bad i also like the little kitchen in the room, bathroom and laundry the area

attached), terrible noise from drilling, laundry machines don t accept credit

laundry facility poor

the food available for room service was good for those late evenings when i was tired and didn't feel like

on the same side with the pool

i checked in, they asked if i wanted a kitchenette

customer laundry was a huge plus for us

wanted hot breakfast like eggs and sausage.

the parking lot pavement was good, ie no garbage or potholes.

value with basic breakfast

is an older hotel, but the room has a good size flatscreen and fast internet with a strong wifi signal

street construction makes getting in and out of the hotel parking lot problematic

com didn t reveal non refundable pet charge of $100

large room, including kitchen, sink and fridge

serving a good breakfast. conveniently located near other food and fuel.

breakfast ended before 10

because i refused to place them in the laundry basket she provided she was pissed and called security lied and

the information sheet telling me where vending and laundry was is wrong as there is nothing on the 2nd floor

had laundry facilities

laundry room was great with 3 washers and dryers

the elevator broke down our second day here and the laundry is on the third floor