the staff. they are greedy and rude. the laundry is not clean and they brush you off

everything was clean food was good. beds was clean. and laundry was also clean.

the outdoor pool should be cleaned daily not weekly

breakfast could be better

this location's wifi and tv programming is bad, if not the worst of any hotel i have ever stayed

it literally started smoking and shorted out soon as she turned it on smh

the hotel is really small, parking lot only fits about 30 cars or so

parking was right by the rooms for easy access. right next to walmart too.

that they didn't have breakfast and they charging to much for the rooms

breakfast and tv didn t work but one of the workers helped

kitchenette

vwalmart almost shares the same parking lot and other shopping is close by

the room, kitchen and bathroom have a nice design. fun retro looking fridge and microwave.

easy to find, good parking, efficient entry, comfortable bed.

liked the kitchenette

wifi is extremely slow, cant really stream or download anything at 4mbps download

i booked a smoking room and was given a non smoking room

very nice staff, nice room, bed was super comfortable and they have the option of smoking rooms.

the room smell a lot like cigarettes and i asked for a non-smoking room

just breakfast u need to wake up at 5am to enjoys

did not eat breakfast. hours were to early.

they didn t offer breakfast!

they do need to improve the breakfast options

location and parking.

decor in rooms, wifi is excellent, decent breakfast, lobby is clean and right, laundry was a bonus

didnt have quarters for laundry machines, there was no atm & no coin changer so staff adjusted bill & gave me

facility has laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case

laundry is not clean

good rooms and facilities. ample parking space.

comfortable beds. laundry room, and machines. friendly staff.

it smelled of laundry soap which implies that it was fresh

no real breakfast.

not enough parking available

parking was lighted and no solicitation in the parking area

laundry much appreciated

also included at the hotel is a guest laundry, which was unexpected (but much appreciated), and a really good

very friendly and helpful designed for a longer stay, so kitchen appliances were available and laundry

elliptical was not great and tvs not working in gym.

buffet breakfast

very clean. delicious breakfast and the laundry room. made the stay very comfortable.

no designated area for trash and dirty laundry drop off, since no housekeeping was available due to holiday

pool clean and tidy

did the hotel offer great amenities such as free breakfast, free internet, free parking or pet-friendly rooms

i liked everything about this place but the breakfast could be better

the staff was helpful and i loved the market place and free laundry!

one of houston's busiest streets westhiemer and just outside of the beltway 8, great value, free laundry machines

highway was dirty because they was remodeling what i paid for i did not get i couldn't use the laundry room cuz

this is the 3rd candlewood suites property i have stayed in the last 30 days and even though the laundry machines

the wifi is unsecured and kept logging us off of the internet

pool was dirty

i didn't wake up early enough for the breakfast but overall everything was great

for the pull out was nasty looking all stained up (uncomfortable) also there was a roach and parking was

the hot breakfast, it was clean, love it.

needed more breakfast options. maybe a snack/drink vending machine

run out of breakfast early

hot breakfast menu exceeded my expectations

the breakfast bar

breakfast had good variety and the fruit was fresh

the pool was not in service.

used the guest laundry twice which was

i liked only location and laundry.

if i really had to be nitpicking anything i guess the guest laundry area could ve been bigger cause it was

t expect to get all the same amenities so i pleasantly surprised that they did offer a limited breakfast

room was fine, the location was ok, and parking was very good.

friendly staff and breakfast was good pool was clean

we were hoping to enjoy the pool but there was no early check-in or late checkout.

i love the gated parking

room itself was nice. housekeeping staff were fine. free parking.

breakfast was not included so we ate at london cafe a couple of miles away

laundry services aren t expected everywhere, especially 3-star hotels, but when i saw a laundry

the 24/7 kitchen, the bar and beverage station at the entrance were also nice touches

parking lot can get crowded during poker events, requiring to park on the meadow

staff were very rude i think i should get my money back since i slept in my car in y all s parking

the hotel is clean, the pool is perfect for enjoying the beautiful weather in houston, and the bartenders are

old things lift not working very old laundry

room was spacious, staff were friendly, free breakfast was good, nice lobby, love the laundry

the laundry room didn't wash the cloth right

sheets are not clean / not dry yet from laundry

the laundry machines didn?t work, the room was hot, no management on site

no laundry room, buttons in the elevator were broken, only one waffle maker worked, so there was

says kids are free, but still continued to charge us an additional $90 on top of what we had already

flashing light from parking lot

kids running around upstairs all night

great breakfast, & peace & quiet.

loved the pool, gym and guest laundry facilities was much appreciated

the laundry room noise was right where our head was while sleeping so we heard the washers draining and

the pool is no longer available

there were kids running and screaming all hours at night

i was kept up all night by my neighbor and screaming kids

easy to navigate the laundry services which are reliable and efficient

quiet location, secure gated parking

there was a car in the parking lot and looked like someone stole the 4 wheels from the car

headed to the gym at 7:00 a

cleanliness, and gated parking

laundry room.door was broken

everything especially the breakfast

ice machine wasn t working wifi was hard to catch

of parking(really think you should do a garage, & you could charge fees to park in there for security

was clean i got a spa tub great work desk breakfast was good and service was

hotel appearance, when we got off the elevator to the right trash on floor, a big crate of laundry, weird smell

they also have a fine laundry facility

breakfast was good, room was cozy, everything was clean

room was great, kitchen facilities were amazing

parking lot was pretty clean

the breakfast was better sunday morning compared to saturday morning ud83dude02 nothing crazy

good choices of breakfast with plent fruits

location and breakfast

location, in room private kitchen

breakfast - waffles not good taste.

ie don t say you have free laundry when nothing works

all the other amenities provided were appreciated, from the laundry to the swimming pool

the laundry is free and much more

laundry room was free an awesome breakfast as well as hospitality

the breakfast was great. so happy they had a guest laundry and fitness room.

they have a very nice laundry room and gym

free laundry, very good breakfast, breakfast changes daily, free parking, good location

to lots of food choices and entertainment, free breakfast and free laundry machines and service pet friendly,

was perfect for my needs & i didn't have to leave the hotel for breakfast

second morning, i was given 3 grab and go bag with nutrigrain bar and a danish for myself and 2 kids prompting

staff was very friendly, very helpful, breakfast was good

the time for breakfast

smoking rooms had dust in air

breakfast only few cookies and bananas, cold coffee, not much to eat.

no tissue, not enough toiletries and towels. the breakfast could be a lot better

requested an early check in due to my event timing

room was clean and staff was amazing. breakfast was great.

i enjoyed the smell, room, and breakfast. i also liked that the tv was tied to my account.

the easy check in , the breakfast , the patience, the pool and etc.

kids enjoyed their time, and the location allowed us to move around the attraction easily

laundry on site was reasonably priced and clean

no bag in room for laundry, floor in bathroom was dirty, shower didn t work, grounds were messy-not maintained

what i like the most was the small kitchen

first room had pet hair and stains on the mattress

the kitchen doesnt have any utensils

given a giant rolling laundry bin to move my bags into hotel

to much chatter and the wifi that i didn't order

the free internet, parking and coffee were good

kitchenette and parking

pet friendly

laundry room was never workable and automatic glass door seems to be very lethal, wanting to shut

three nights and had to bring our own laundry to and from room to desk to get fresh linens

rooms are nasty laundry smells burned it s not up to date on pics and no elevator

no room services, breakfast in a bag gym closed laundry closed

there was coffee but no coffee machine,the laundry was not

laundry machine and dryer were broken by the time we stayed, which was very annoyed because

the front desk girl and the laundry lady

they stopped serving breakfast completely due to outsiders coming in & taking all the breakfast

bathroom and kitchen area had roaches running around floor was soaking wet around bed reports it fd ,he changed

open parking lot and not a secure neighborhood . carpets looked dirty

nice remodeled rooms spacious and clean. laundry was complementary and again very clean.

i went into the hall to ask a housekeeper for extra towels, but she told me that i had to go to laundry to grab

they accommodate you with fresh towels upon command and also offer free laundry

laundry room washer/ dryer u can utilize for free

free guest laundry facilities

pets allowed in the hotel

wasn't the property's fault but the parking with all the att trucks was not good

room was somewhat dated, however, the walkable space and kitchen made up the difference for what we needed in

pool ver extremely small

gym too small

is a laundry room, far from places of interest, check in counter person was not courteous, anyone can go

i loved that there was a complimentary laundry supplies and the cost of using their laundry equipment was also

the location was great. the staff was amazing. the room service was excellent.

gym n room

friendly staff, clean rooms, great amenities, and free parking.

they even could not provide me with extra blankets because their laundry cleaning room and store was closed in

water, unable to change the sheets and towels as there had been no water to be able to do any laundry

a blood stain and not a heap of blood all over the bedsheets, i wonder if they ever do laundry or they buy new

were very nice the room was ok kinda smelled weird hair on toilet the bath tub had been painted parking was

gym closed, jacuzzi closed old items, needs to be updated

laundry prices are high. though i don't know what other hotels usually charge.

i liked everything about it. location, breakfast options, room size.

room was cleaned ,the suite size was perfectly ,the kitchen was full equipped and the staff were so

breakfast was so delicious and there was so many options

gym very small, not much equipment or space to exercise

everything that came from laundry was stained

made 3 attempts to get me in a clean room with laundry service

doing laundry, etc

laundry facility was out is service

laundry room was closed

the laundry facilities not having tap to pay. i don't really carry cash, let alone quarters.

my subsequent room had a kitchenette that didn t work

com room was not available ; switched, gave a small room limited parking and not enough lighting

they fed us a very nice breakfast, and then most nights served what they call a

comfortable quiet the attendant was polite and friendly the breakfast was excellent the best we have had in a

soda bed, when asked if we could get a pillow and blanket i was told they were short handed and laundry didnt

slow internet speed and no guest laundry

breakfast bar was good.

unfriendly staff .reception was like a playground. kids running left an right.

breakfast is ok. rest everything is good

not working laundry ice machine, jacuzzi breakfast had no food out at 8 am.

pool was a little nasty in the spa/jacuzzi area

the gym lacked operating equipment

breakfast

quite and well kept. no bad smells and parking is plenty

price of laundry facility

rates keep going up,some of the staff have poor customer service,i wouldn't receive all of my laundry or wasn

laundry detergent spilled allover three machines and it was never cleaned

my second day the front wouldnt give me change for laundry room

full kitchen

15 minute wait at the front door as the clerk would doing laundry his job

all that was left was a smoking room.

smelled like urine no kitchen utensils sheet blankets stained shower worked good

the full kitchen

com but i got thru to motel6 had they really and my room was such from smoking to no smoking and it was pretty

the breakfast was great and laundry & gym was a bonus 8 used both very clean

comfortable room and our kids loved the pool with a hot tub and drinking fountain

the pool for the kids

great breakfast with wonderful staff

wifi

not friendly check in staff, didn't not offer wi-fi password or have extra towels for the pool, pool was dirty

location for one, the pool had dirty water, noise and prostitution in the area

they hung out in the parking lot late at night being loud

very clean place, easy to find and close to big roads, parking had a lot of space

pool was very dirty

no pool no laundry and no gym

cars in parking lot with loud music late at night

garbage on the parking lot

parking is a little tight

parking spots were not big enough

laundry facility-clean & reasonable rate, secure, police patrolled the area

pool attendance could have been maintained better

good staff, good location, good parking.

pool and rec room.not open

only the pool area. water wasn t clean enough.

the parking

like smoke, arguments in the parking lot at 3:00am -cops called, looks dirty, hole in wall

i like this hotel because it has microwave, laundry, exercise room, meeting room, swimming pool

laundry devices are old and inefficient, also the front desk doesn t have quarter exchange for

super, super clean; great breakfast; big tv, quiet hall way and safe location

rooms, comfy beds, nice pool and spa, good parking, friendly and helpful staff, nice hot breakfast they actually

we liked the happy hour and breakfast.

breakfast laundry

laundry facilities was nasty, dirty

we went & bought roach spray, the sheets were filthy and when we asked for new ones she said that laundry was

they didn't have a great breakfast

pool pet friendly athletic room free breakfast great location

sonesta claims they have a laundry facility

too many things out of order pool, business office, laundry and broken gym equipment

the breakfast opened 20 minutes late and had no meat and rotten fruits

breakfast, location out of way of restaurants and stores, but rooms are good and clean staff nice

the most pathetic breakfast service for sure

laundry person was checking in guest not professional at all

nothing particularly stuck out, ohh i was able to wash and dry at 2am laundry facilities were open

the call went to laundry since it was after 11, and the lady said that since the front desk is closed at that

hallways crowded with equipment,room did not have kitchen equipment,staff had no change for laundry,did not

the laundry was out of order since i arrived

no laundry, same breakfast everyday

close to our job and the facility was nice and clean. thank you for the breakfast

location and area but the parking is so small and no space

the gym was a nice space as well

beds and breakfast!! clean/safe and great location for dogs!

the end of my stay, i was asked to pay for the laundry to get clean, the room i was in, i reported the air was

staff was helpful and friendly, there is laundry room for guests on site

created a mess to get shirts to, and from external laundry service - air cond fan impossible to fully switch

think they should get a change machine for guest laundry since they don't accept cards

t have any and housekeeping was gone for the day and they apologized what facility do not have a laundry room

the gym

the room service was sub-par for this star level

only one entrance but terrible but made going the gym/pool and parking a much longer walk

hotel was clean, ample parking

ease of access, plentiful parking, good air-conditioning!

guess laundry out of service and seem no intention to put it in service

in was a breeze free parking evening reception was good breakfast was great room/bathroom was clean overall it

free parking

breakfast and gym access

great for multiple kids, the privacy of not being able to hear families with multiple kids was great couldn't

they have a very nice and clean swimming pool that my kids loved

especially the pool

pool, tv, wifi, bed and shower.

great place big clean swimming pool, great staff clean rooms awesome security

big clean swimming pool great staff clean rooms comfortable beds and free wifi

i dont think they laundry the towels and sheets

many amenities including a starbucks, indoor/outdoor pool, hot tub, gym, restaurant, bar, and laundry

the room service guy

wifi was not too reliable.

the room and staff are amazing. the hotel is vert clean and i love the pool area!

very spacious room, big bed, kitchen included, laundry facilities.

room, bed bugs, unclean towels and during my stay never changed the sheets, they said they have laundry problem

dirty stairs, unclean sheets and towels, they have laundry problems, they never changed my sheets while staying

lot of the offerings of the hotel were out of order: the washer in the laundry room, vending machines in the

-sent kids to do laundry on third floor, someone accused them of playing in the elevator

friendly staff and outdoor pool/basketball court

the staff were great, friendly and welcoming. specially ms dee at breakfast, wow!

nice kitchen area with full refrigerator

great location, quiet. rooms spacious & clean. friendly staff. good parking.

the room was clean, the bed was comfortable and the breakfast was good as well

could be cleaner, no laundry during weekend days, classic/old furniture, no reservations at frontdesk

the bar was comfortable & good food there too

wifi speed is slow 5

the pool is next to a creek so there were lots of bugs nearby

nice hotel with a great breakfast.

it has a gym and laundry room, pool

a bit pricy (10 usd adult / 8 usd kid) for standard food bar was closed most of the nights due to

easy and quick check in. clean room, comfortable bed. free parking.

confortable, enough parking space, close to restaurants, friendly persons, room

the gym facilities were average

easy parking

no towels at pool

we did enjoy drinks from the bar ans snacks from the little condiment area

the 1-10 and convenient outside parking near your room

well maintained, however there was a broke down car in the parking lot.

laundry and lift were not working

, the laundry room

laundry facilities are on the first floor

breakfast, no gym open ,or available hallway musty smells,,coffee maker useless

availability, late check out

no laundry service

pool area here for those with kids or those without

gym, amenities, free parking

the pool was good

but we want to stay next to our kids room

pool

the place has wifi, coffee, snacks and a nice lounge

no body lotion or bar soap

pool dirty

every things is ok just wifi can't use

pool wasn't open

promised breakfast or quit promoting free breakfast

advertised breakfast, but was told, no breakfast offered since covid pandemic

was close to the pool hall i played at

didn't serve any kind of breakfast which on the website said they did

breakfast and service

nice room my kids loved the pool and basketball goal , breakfast was amazing

nice room my kids loved the pool and basketball goal , breakfast was amazing

and the breakfast variety was awesome

full equipped kitchen, living room with sofa and office

the cleaning staff took my personal pillows and they were found in the dirty laundry

brittany at the front desk was great and so was jimmy the shuttle driver!

having the shuttle available to take me to an event and then pick me up afterward was a huge plus

cleanliness and location. i felt very safe and the parking was plenty.

room was pretty good, i travelled with my family including 2 kids 2 yrs n 4 yrs enough for our

everything from the bar to the complimentary breakfast.

the cleanliness and the breakfast!

way better than going to hip hop when you can have a full breakfast bar at your hotel

it was pet friendly

they pool area to small an grown ups can drink in the pool when kids in there

poor breakfast. not enough washing and drying machines in laundry. long queue most of the time

self laundry only vs serviced laundry option at least offered

i was also told that they would check the laundry and give me a call back either if found or not and i didn

it was also very pet friendly with a dog bag station in the back of the hotel

kitchen, beds and the shower.

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

pool was dirty and water seemed dirty with lot of chlorine it seemed

pool area had debris from the trees all over the sitting area fruits leaves that fell from the tree

i dint like that the bar closed at 10pm

wish the pool had been inside

laundry service was quick (overnight) but pricey

no self-serve laundry

no laundry room.

no microwave in the rooms and no on site laundry facilities

laundry machine for use on the facility, bathroom could have a better lighting and exhaust fan

we made use of the grill, which turned out great, the laundry room, which was neat and clean, and the breakfast

laundry on site byo laundry detergent

neighbors seemed to have had a party or something at the room next to mine, a lot of kids in that one room

all facilities were closed like the gym and pool but they provided a very good takeaway breakfast

clean and pet friendly.

i wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

laundry facility was a plus.

wonderful breakfast, free laundry room

location and parking lot well lit

the cable was not working.no tv or wifi for the entire stay.no apologies or compensation.

no room service from the on site grill

only odd thing was there was no shade in the pool area

i wish they had a breakfast that you didn t have to pay for

i was also disappointed the bistro bar area wouldn t take cash for the payment of breakfast, card only

breakfast, and a great value too

the pool was clean and well secured for safety

breakfast was good

was nice having a swimming pool and a gym with unlimited acces

the look and the breakfast was nice very neat and the pool was great.

pool gym room

went well but would apprciated a service for the laundry to be done by the hotel the team of the hotel was very

there's a laundry room and the front desk keeps quarters to help you out

the surprise $100 non refundable pet fee

also, the in-room available wifi was not the best

staff was friendly & took care of my issues. it is also pet friendly!

turned the ac on and showered (the towels were very stiff, no way they had good laundry detergent) and got

wifi on and off in room

pool wasn't open

the pool and the staff were vigilant about their surroundings.

parking lot it s a little small but not bad

the laundry service is also quite efficient

didn't like not having towels service and being told to bring my dirty laundry downstairs to change

very friendly staff. and clean laundry room. clean rooms. nice stay.

the laundry facility was not clean.

good value for money. laundry service useful.

the staff were really friendly and accommodating. the laundry facilities were good.

gym

breakfast was great, staff was friendly.

to improve, the pillows could be more comfortable and there could be a menu for the bar and grill (especially

we loved the free breakfast and the staff that worked in the dining area

access to the pool was also broken =( the main reason why i picked this hotel is that it has a laundry room

simple tasks like getting a printed receipt, giving laundry on time, giving complimentary water etc etc seems

a more thorough vacuuming and a microwave and a little frustrated there were no plastic bags for laundry

great location. nice gym. nice pool. front desk quentin was so nice and very helpful.

i like that the pool was on my floor