decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

the staff was amazing the rooms was great the pool area was clean and the pool felt amazing

in hotel bar and meal service was a plus (didn't use, but great to have)

internet was down in the entire hotel (not the wifi, but the internet connection)

elevators were kind of slow? and the parking situation at night was a little difficult

like the fact they had laundry facility

too nice of a hotel for each floor to have a shared microwave in the laundry room

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

there is no where to get coins for the laundry

fee for wifi

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

one of four washing machines was working in the laundry facility

also, free laundry which was really nice

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

free laundry

laundry room closed no forward mentioning anywhere

i like the fact that has laundry facility

laundry available but took forever and was super expensive

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

did not like the fact that the exercise room and the laundry facility were not available to be used

breakfast included was awesome especially traveling with kids

there were lots of kids staying and many were running around the halls until late.

was on the desk when we stepped in from the hotel across the parking lot which was where we had reservations

the kitchen

which felt nice, but the amenities of the hotel was not fulfilling for my family, especially my kids

pool closed

manager was accommodating to my needs , allowed me late check out

beautiful pet friendly hotel

having kids the pool was very nice to have

breakfast was ok, the location was safe and quiet

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

the staff was very nice, the whole hotel was very clean, and the pool area is beautiful

the wifi was fast

my kids live local

hard as a brick and the pillows felt like you were sleeping on a bag of laundry

the laundry room conveniently located near my room

laundry did not accept coins and the app charged more than advised on the washer & dryer

laundry facilities were used and fine

staff, room, laundry.

elevator was broke alot also the laundry room but rather than that every thing was ok.

was no laundry detergent in the system

laundry and ice maker out of order

breakfast was ok.

good grab and go breakfast. very clean room and comfy bed

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

not sufficient towels told laundry was closed but reserved for 3

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

the laundry not was working

to wait for extra pillows because everything was wet in laundry at 6pm

was dirty laundry in the hall in piles on the floor over night which is nasty

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

had to go to the laundry room to get fresh towels

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

stayed here for about 2 weeks now rooms are clean, staff is laid back, pets are welcome and the regulars are

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

i love that laundry and ice machines were on each floor but they were old and in need of replacement

the wifi was also very reliable

also, no parking at night what so ever

parking in free and convenient

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

really a big deal but i would bring my own laundry detergent in the future costly in the store area

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

selection for breakfast was excellent

breakfast and also the staff, great staff and facility and parking was great, i like love the fact that it is

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

the room was clean included full kitchen.

room, convienient location, breakfast, dinner, and kitchen made it feel like home

pool was dirty, tile and bottom of pool needed cleaned

laundry room should have more machines

no hot tub pool small

very comfortable stay and rest breakfast selection

very friendly efficient staff, excellent coffee, very clean pool and room.

next night a huge party of kids and adults came in noisily at midnight

the location was convenient. it had ev chargers. beds were comfortable.

could hear our neighbors and kids most of the night talking in their rooms

avg cleanliness gym bike not working place is always packed with groups of minors roaming halls and leaving

the indoor pool and jacuzzi was great!

very clean love the inside pool even though i didn't use it wonderful stay.

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

very close to major highways and the casino.

closest hotel to casino

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

dog area was nice, kids loved the pool

quiet.plenty of breakfast food

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

they have service to the casino but not an event that is across the street

breakfast was ok

i was at peace, and so were my kids

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

very pet friendly, very clean , always great staff

the breakfast was great with a good variety and no powdered eggs

the pool was refreshing

we didn't need these items but there was no closet/safe, no coffee maker, no laundry bag, no hair dryer and i

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited

the laundry facilities smelled, but we didn't use them

workout and laundry facilities were available, though i didn't stay long enough to need them this time

there's an awesome laundry room that have really good washers and dryers

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

friendly staff, clean facilities, public laundry room, the pool area.

guest laundry facilities were very dirty and old

breakfast was a little sparse.

the bar was shut down

staff, the room space, the free wifi, free breakfast

put a jamdicap ramp at the back of the property by the pool

the pool was cold

internet wifi was down

close to a big mall and a top golf

the laundry room does need some attention.

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

laundry. lost money with inoperable coin machines. upgrade!

very clean and everyone was nice to me and my kids!!

and my daughter love the pool

their laundry room was close

from drug users in the laundry area and those on drugs sitting on stair wells all day

it claimed to have laundry facilities, there were none

laundry out of order

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

one washer on a back patio does not a laundry make

i requested non smoking accommodations but the room had a slight smoky covered up smell.

great pool. friendly staff

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of

wifi wasn't that good, i was put in the very end of the second building so i could not connect to

used the gym, the pool area

outside of the casino when waiting for taxis or your car, there is no chairs

had a non smoking room, but being so close to the casino, it still had a smoky smell

to the hotel is connected to the smoking area of the casino so not good for a pregnant lady with kids

loads of free parking and complimentary wifi

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

the breakfast was ok

small pool, no kids entertainment.

comfortable beds, free parking , nice breakfast

best inside the same parking lot

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

close to casino

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the

a no smoking also if you want watch tv that's not going to happen they only offer 4 channels no wifi and breakfast

desk and they went to look at it as we were checking out i would love to see more options for the breakfast

the breakfast could have been a little bit more stuff.

tv was screwed up manager had to reprogram. breakfast was nothing to eat at 0630. no breakfast

breakfast

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

friendly staff, easy in and out, free breakfast was more than satisfactory.

it was close to the fairgrounds and the amphitheater. breakfast was also good.

breakfast was great, nice staff clean rooms comfortable and beds, what more could we ask for!!

we appreciated the shuttle to the casino and the driver was courteous

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

laundry use was great and cheap

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

all the services where really good: parking lot, front desk, breakfast, pool, gym

the best was comfy, full kitchen with supplies, staff was so nice

fridge, microwave, wifi, gym, and pool

the person from room service was extremely rude and nasty

room service should always inspect their door openers before offering the room to a new guest

room was dirty my dog choked on petrified cheese and could not get any sleep because of people running up and

was especially happy that the pool opened at 6 a

microwave, fridge, laundry room for guests, swimming pool area

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

no laundry

could be laundry related

i wouldn t really call anything much of a breakfast

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

people all around the property, people gathered in the parking lot like they were doing laundry or something

rusty nasty microwave, cigarette and pet smell, fridge did not work, air conditioner raggly and falling apart

the hotel is very children friendly and pet friendly and the price is reasonable

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

elevators and guest laundry were not so tidy as l expected

super new hotel. clean room. nice pool. friendly staff. great breakfast.

breakfast hours weren t late enough.

that it was very clean and laundry and gym were available and plenty of available parking.

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

proximity to room, laundry facilities could be improved

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

laundry room is a shared wall

humid smelly rooms, we got stuff stealed from the laundry room

laundry faciliities,pool close to restaurants with i hop on site.

please, fix your laundry on the second floor

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

took maintenance to give me back my quarters and tell me that there was, in fact, another working laundry below

the queen room with the extra sitting area was perfect for a family so the kids could go to sleep and the adults

the breakfast and the bar were good

pool

need umbrellas at the tables by the pool and bigger pool towels

there were kids running up and down hallways after midnight and before 9am

i wish that the pool stayed open longer and that there was more than one laundry room

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

laundry area was packed

the location to busch gardens, the breakfast, all day coffee, and the pool

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

a small getaway from the kids

more choices and maybe a hot breakfast

pool and hot tub and the service from rita

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

the pool was small and dirty

the pool got constant beautiful sunshine.

entrance of the hotel could have been better and i didn't like the fact of having to pay for parking

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

we spent over $60 for parking because of this

room was nice kitchen good.

lady at the breakfast bar was rude when i asked her question

pool area needs work

wish the breakfast could have been better, it was ok but compared to the other marriott hotels this was

i liked having a kitchen

kitchen stocked with everything you need

prepared breakfast in room

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

the only complaint we have is that it was advertised that there was free breakfast and there were pictures on

morning breakfast was delicious and offered a great variety

pool are and hot tube clean

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

dingy with low to poor lighting. expensive guest laundry.

no breakfast even though covid restrictions were lifted

laundry machines require quarters but there is no change available at hotel.

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

guest laundry appreciated

free parking

great staff, good breakfast.

king rooms are very spacious and comfortable with great location to pool and laundry

has everything you need laundry ice close to restaurants excellent for good night sleep

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

the $100 hold placed for smoking.

they are pet friendly for a small fee

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

laundry room was convenient

the laundry machine could be a little cleaner but that was not a minus at all.

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking

can hear people in the hallway, kids crying, people talking, etc

it has a nice little pool too

the gym was opened 24hours

i had no wifi the entire time i was there in my roomp

no luggage rack or laundry bag

charge, the suite was super clean and had a jacuzzi, the beds were comfortable a they had good breakfast included

right across the street and even has a shuttle

no bacon for any of our breakfast

we never got the wifi password, he just gave quick and general info about the breakfast we had to ask him to

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

fitness room was great, and the laundry room was as well

very quiet, roomy, large fridge, kitchenette included all essentials

have been quieter - noisy kids above us kept me up at night

bed king suite had enough room for 2 adults and 2 kids

laundry is a problem

candy bar 3

breakfast was at an extra cost

the pool area could use a little tlc and some shade

kitchen was not working and we had to find another location to eat at the last minute

and laundry is up on the third floor

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

wish the breakfast was a little more like.. eggs and cheese

size of room, friendliness and welcome attitude toward dogs. very pet friendly!

had to wait for laundry to be done before we received and additional towels had to pay for self

300-400 and it was closer to 800 for that price there should have been more to the room (full kitchen) not to

we were able to get ice from the bar or the front desk

pool was great, pet friendly

heated pool was great.

laundry if needed and was by card which most are still coins

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

good parking and laundry facilities

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

very nice to have laundry facilities on site

we were able to use the laundry services

the laundry service was poor

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

there is a guest laundry on the floor

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

when we arrived, the room was very dirty and the laundry didn t work

laundry facilities

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

even being so close to the ice machine and many kids getting ice over and over again i was surprised how quiet

kitchen being renovated. breakfast brought in, powdered eggs etc. fair

breakfast choices could be improved

breakfast was great. staff helpful and pleasant. location was good. pool and gym were clean.

roof pool

they have a well equipped gym if you need to work out

breakfast was prepackaged

the gym and laundry services were closed at the time.

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the total environment from the staff to the laundry to the pool was excellent

we were able to feed our kids late at night by heating up food

the kitchen facility was amazing

wish wifi was included

wifi is not free unless you are a bonvoy member

when we did order room service from the third option, there was a hair in my food and the tomatoes were mushy

room service was exceptional

room service was excellent

and my laundry was lost before checkout

there s an excellent laundry room with washers/dryers

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

the pool area is wonderful, nice poolside bar, great views

my kids loved the heated pool and it was a nice end to our busy day

like the free breakfast and free internet, the complimentary reception in the evening with drinks and snacks

did not like the requirement of masks. didn't like there was no room service.

fact that the gym access door wasn't working properly and there wasn't any cleaning material for after the

evening reception and morning breakfast were excellent

, clean room, comfortable beds, fresh renovation, tasty cocktails in the bar, nice pool and gym

pool and terrace area are nice

i also liked the complimentary breakfast that they provided

good food and bar available

we didn't get to try the breakfast because we woke up late close to check out time

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

laundry only on 4th floor

i was wrongly invoiced when checking in, i had to come back at the lobby and get reimbursed - no wifi accessible

the property has everything you need, gym is really clean and well equiped for a hotel gym

pool is far too small for the size of the hotel

paid for wifi. expected better than that from a company as big as this one.

the pool needed more umbrellas out and the pool bar opens late

we're ordered room service for one breakfast and went to the buffet once

weed smell horribly by our room. have my kids and i a headache.

in addition, no free wifi was also out of line with this type of quality hotel and in comparison to other hotels

the greeting having to pay for wifi not offered breakfast

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

the food was delicious at the bar and at breakfast

nice pool. bicycles for free.

morning coffee bar room service location

the rooms have a kitchenette and kitchen utensils are available at the front desk

having a kitchen and refrigerator access within the suite.

breakfast wasn't what it was 3 years ago no pool said there was a spa but there wasn't gym had 2 pieces of

gym and breakfast was closed because of covid but i get that it s out of their hands

wifi

good breakfast, friendly staff, clean room. i would surely return.

breakfast was so not worth it

breakfast offered a good variety, including vegan-friendly options such as oat milk

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

expensive fee for parking, roof pool closed, not enough towels in room for everyone

the breakfast was sensational. lots of options. the room is spacious, clean and super comfy!

very comfortable room with kitchen and living room area.

complimentary breakfast

of wifi option is bit confusing between the free one and the paid one

the pool area was gorgeous though we didn't have time to make use of it as we were only in town one

the hotel was under construction no pool

the staff were all extremely friendly, the hotel bar was very relaxing & the bartender was very helpful with

small pool and outside area

no bar open at 5pm although they couldn t say why it wasn t open

pool was not in working order, which should have been stated prior to booking at the hotel

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

but they cleaned up the guest laundry space so that was an improvement

very impressed on the guest laundry and no charge was a wonderful gift to the guest

complimentary laundry was such a welcomed amenity

it was great that had washers and dryers, but the hotel didn t supply laundry detergent

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

laundry room only had 1 washer working

welcoming and nice. pet friendly

too close to the freeway. pool was very cold.

big room with kitchen, grill available, good fitness room

didnt like the fact that the lady at the front desk would not give us change to do our laundry

the pool wasn t that clean

the breakfast was good

clean, parking

from an immaculate room, to stylish surroundings, fresh, complimentary breakfast, a great gym, daily fun

they even had a guest laundry

rooms, lobby, lounge, laundry room and grounds are clean

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

clean! comfortable. many amenities including free wifi and breakfast

beds were very comfortable and the room service was very good

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

not everyone likes light yogurt and the cereals seemed to be geared more towards kids

we loved breakfast time. my kids enjoyed the pool. great place to stay for a family of 6.

i personally did not like the sausages but my kids did