the time the pool closed is the only thing i didn't like, to early!!!

no donuts,sweet rolls,or pastries at breakfast

love the well lit parking lot. hotel is always clean, i stay there probably 20 nights a year

to see, made finding the entrance a little difficult since you had to go through the strip center parking lot

the hot breakfast in the morning was an added bonus

we only stayed 1 night, they had all the amenities from indoor pool to a laundry etc

it's the second week in a row that the guest laundry room dryer hasn't worked and i'm ok w that but now the

liked the fact that the lady at the front desk helped me with my laundry super stoked and a+ in my

family members were welcome to sit in the lobby to watch a ballgame, and the kids in the family were welcome

clean facilities. friendly staff. good breakfast.

free laundry and brand new

brand new super clean free laundry

didn t have body towels in the room or laundry bag

best staff, breakfast, in door pool, free (slow) ev charging & hotel is brand new

breakfast was good

room smelled a bit smokey despite the hotel being smoke free and the kitchen wasn't very clean

my kids loved the pool

i cant complain about anything great staff great breakfast great environment!!

from entrance to all maintence, kitchen for breakfast and all maintenance workers were friendly, courteous,

to ask if the pool was heated and was told yes but it wasn't, but the room is heated and the kids still enjoyed

the ice maker was broken. and the laundry room didn't have a change machine

location and parking

people hanging in parking lot

parking lot had lots of holes in it with limited parking spots.

regardless, i enjoyed my stay and i had my honda accord, maserati and u-haul truck pack in the parking lot and

this hotel - the cleanliness, size of room, the sofa bed option, the kitchen, the coin laundry on our floor,

i liked the basketball court and pool since it gave us something to do do at the hotel.

lovely large rooms. excellent breakfast and friendly staff.

little disappointed that the pool was outside and there was no hot tub.

breakfast, there weren't many options as far as no meat, or no dairy displayed but the staff was

mputers, coffee machines, water and sugar cookies) and features (pool, fitness center, guest laundry) in the

highway noise when at the pool

construction by parking lot waking up to a dusty car

going on around the property, and it made it a bit confusing finding the entrance to the parking lot

staff friendly with clean pool and spa.

the entrance and parking are kinda weird. hard to get in and out..need better signs/directions

police patrol in the parking lot made it seem safe

lots of car parking, property well maintained

pool area is ok

the rooftop bar was amazing

nice with a covered parking house and guest laundry room

nothing i didn t like more something i missed - an outdoor pool would have been great.

rooms are very comfortable the lobby is big and nice, there is a small cafeteria it has a gym

no shuttle service after told on phone there would be

clean well laid out gym in great condition decent food

the bedroom has a door, then there's the bathroom and kitchenette, then the lv room with a pullout couch

nice evening happy hour offered at their restaurant / bar on location

the breakfast was amazing, too, with an omelet bar and lots of other choices

staff, everything was really great and we loved that we were able to simply walk across the parking lot to

beautiful room and pool

the parking lot had plenty of spaces and the lot was well lit

that the pool wasn t heated.

i liked the lobby and the gym. the staff was very friendly.

breakfast was delicious. the pool was very nice as well.

the lady that runs the food and bar did a knock out great job with the food and bar

pool not working, expensive, breakfast was ok, nothing made fresh except waffles.

friendly super nice staff very clean great breakfast circus was right in front of parking lot

the rooms, the breakfast and just the overall atmosphere.

the pool is heated and no hot tub

easy check in and breakfast was delicious

not enough parking in they parking lot

tile around the pool was very slippery

their was no free breakfast :-/ that stinks when you have kids ...

was a warm cozy vibe when we walked in loved the bar area even though we didn t partake in it

to staff and cleanliness it was a very comfortable stay we highly recommend this hotel i had kids and they

she asked if i wanted another room but no, don t you do all your laundry together

best hotel in the area for the value, we had a nice room, great staff, and breakfast.

parking lot was open i could park anywhere

the breakfast

i was so comfy i missed breakfast

**towels:** the towels provided were old and stained, reflecting poor laundry practices

it was close to a venue i was to be attending that weekend. plus it was pet friendly.

close to the expressway and food it was and they had a smoking option

need stronger wifi, more vending machines and maybe a soda mac8

a little bit of wifi problems

rooms were not clean, laundry was 2 washers which 1 was broke 2 dryers

it was a smoking room

00 a day for 3 pets

the pool

breakfast was not included due to the pandemic

the pool was closed and they didn t have detergent available to do laundry even though they advertised both

staff knew laundry was broken and still let people wash and wouldn't give money back for washing

the only thing i didn't like was the laundry facility was not in service

it was nice to have a pool and laundry facilities.

the laundry room had working washers, but 2 out the 3 driers didn't work so had to get my money back

the second the laundry staff smoked pot the laundry staff area which my room was adjacent to

it worked for me when i needed a place to stay. i was glad it had a laundry facility on site.

of marijuana on the grounds first thing in the morning and evening when we went to our car back parking lot by

daily extra charge for pet was not seen when booked online

lobby smells very strongly of smoke which was a concern initially but thankfully our non-smoking room did not

had to use the laundry and it was dirty and most of the machines were out of order

the hotel is in a cinstruction zone, wanted to use their laundry but they didnet have change or laundry soap,

to smell the difference when they came to change the sheets to a new set, this one did smell like laundry

laundry room is coin only and there is no coin dispenser

great selection of breakfast options

we used the pool and the laundry room

the laundry facilities closed at 10

helpful staff safety (for the most part) quiet (for the most part) laundry service option had microwave & fridge

very clean..good laundry..excellent breakfasts

the parking spots were a little small but that s understandable.

the smiles every where, cozy bed, great wifi, coffee and water all day

i enjoyed the pool as well as the gym

hurry with the outside construct so more parking spots can be available!

i enjoyed the pool as well as the gym

maybe have a little better parking

second morning to use the laundry facilities didn't have any told me to go to the convenience store down the

construction was in progress which didn t allow you to get to laundry mat

breakfast was awesome with lots of selections, the location is close to a lot of stores and

parking was available, lobby area was clean, pool was clean, breakfast was great.

included breakfast had plenty of fresh fruit and food choices

friendly staff. rooms and guests laundry were well maintained.

trash and laundry piled up in the hallway and outside the building

didn't like that it was a pet friendly hotel and people hang outside and smoke

no breakfast options

room seemed decent, included kitchen utensils and good channel selection.

guest laundry is lacking. 1 washer/dryer.

nice laundry facility

it was june in texas, the kids wanted to swim

the breakfast was tasty and plentiful

the pool was cold and breakfast didn t have much options

nice pool and exercise room

was there celebrating our wedding anniversary, we have two kids in that area, so the location was perfect

pet friendly, very clean, nice high ceilings. friendly staff

the spa in the pool. we didn't know how to work it.

staff and safe parking

and noise coming either from the laundry in back of my room (

the laundry is situated outside and looks disgusting

at studio 6 i only want a room by the pool i only had 2 bad stays with the roaches

they provide all the basic kitchen utensils. silverware, bowls, plates, cups. ect.

enjoyed the fact i had the option to have a smoking room

smoking rooms only have 1 place to sit other than the bed

wasn't available and the said yes food was watered down, old washcloth were stained we got a smoking room asked

outside door to parking lot did not close properly

room is pretty spacious, and of course with kitchen.

the location, breakfast, the pool, the basketball court, the size of the room, and the kitchen!

free breakfast and area of room. easy access to stores, mall, etc

breakfast appreciated as was wine in the evening

much; laundry machine was broken and the elevator was broken and the 1st room smelled like mildew

the llaundry machine was broken and the elevator was broken and the 1st room smelled like mildew

the breakfast person was helpful and friendly. food and choices very good. very clean.

breakfast bar hot tub & pool employees

pet fee was to high.

it was fantastic breakfast staff laundry on site

guest laundry machines were inconsistent but worked most of the time.

they told me they didn t speak english and no one knew what i had wanted, and the fact that the laundry room

laundry, a gym, a nice pool, and outdoor spaces for sports and relaxing

the evening snacks were good and breakfast had several choices

laundry facility is a bit confusing, i have lost money several times.

location, very knowledgeable staff, able to help with all requests, i needed coins for laundry, they gave change

it would have been nicer if the pool had been

wifi was so bad and breakfast wasn t good

breakfast was delicious

he said they had no extra towels no covers for pull out because housekeeping didn t finish laundry and everything

of any kind on the weekend,they don't have any until monday because they don't have anyone to do laundry on the

laundry room had bags of garbage stacked in the corner and smelt very bad, $2

pool and ice machines were within walking distance

comfy bed, good breakfast variety, cute indoor pool, convenient location.

i also liked the guest laundry service, very convenient

in laundry room didn't work had to hang dry all my clothes in room

the breakfast could be better

the lady working st breakfast bar was not friendly either

our room was very comfortable and we enjoyed the pool twice a day.

green pool

oh and the pool was great

the wifi is downright horrible it s so slow it might as well not be offered

it was quiet, good for rest. wifi was good too.

large,clean room.plenty of parking. close to restaurants.

i was able to do laundry and the kitchenette saved me from having to eat out so much.

size of room and kitchenette

comforters and carpet could use some updating and my kids like to use the couch bed but i'd rate it a 2

we also needed a pet friendly hotel so that was convenient

gym

filthy, worn down, not maintained, broken hot tub, broken lamp, beat up doors, open laundry shoot, filthy carpet

smell of old wet carpets. laundry room was dirty

carpet by ac unit and in front of guest laundry

for instance, the laundry shoot door was open from the second floor all day and night

the eggs at breakfast weren't so good

the pool

bed, extra pillow, 2 closet is a plus, room is bigger than other hotel, full kitchen is

eggs at breakfast could have been a bit better

we loved the closer space, having a little kitchen and dishes available

and aba specialist are close and we travel for these important appointments it s nice to have a kitchen the

ample parking in a very well lite, safe area. and, next door to cosco!

the outdoor pool was clean and had a nice bathroom that could be accessed from the pool

the breakfast was great

tight parking spaces

the breakfast from maria florez was amazing and her so kind

as they worked to fix the problem, back exits locked and no one shared this at check in, full parking led to

pool did not have a safe depth for younger kids ( grandson is handicapped smd could not play on

the breakfast was great and had a wide variety of food choices

breakfast and pool

pool was small

room, laundry facility, lounge, and common areas are very clean

for shuttle for a drop off less than a mile away,none were available during the stay

we were not there for the pool or the view

wasn t enough supervision with the people inside the pool

indoor pool and location to our venue.

i liked the pool, the room and the hotel itself was lovely and clean!!

the pool and hot tub are open which was a surprised plus

the pool was clean and was secured

both hot tubs did not work, no room service, and an error connection to wifi

the front counter women and the bar tender were wonderful.

no guest laundry

also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their

we get back from the first day of the tournament, and the laundry room is not available

never have an issue with noise and they have a small pool that is located in the courtyard

the beds were comfy and myself and the kids slept great.

it has a nice gym and laundry facilities

we had to ask the kitchen staff to get a front desk and they never remained up front, they went back in the

big rooms, well equipped kitchen

the pet stipulations were too stringent. have never encountered those rules anywhere in the usa.

kitchen was not any good

pool water was cold

he was soooo friendly, worked with us to schedule pool time and the gym, and booked us for another night easily

didn t her up early enough for breakfast.

pet friendly areas and easy to get in and out of hotel from entry and exit ways

clean and close to event we were attending, indoor pool.

breakfast was great daily

front desk clerk and the breakfast. and the room.

had to drive to a different hotel to swim because their pool was closed

snacks, morning breakfast, staff was awesome, room was awesome

the beds were sooooo comfortable! the late check out was great as well.

change machine in the laundry room. ventilation in the laundry room

guest laundry, beds were soft and a good size, a/c was cold, and water pressure was nice

beds a little too hard for my comfort, gym was being renovated, no gravy for breakfast?

the breakfast was good

shade at the pool at all

the pool was nice even for the kids. had good restaurants near by.

property with a relaxing pool atmosphere and lots of indoor leisure space

it was really nice that it offered bar service and options for breakfast, lunch and dinner without leaving the

only had half-doors (no curtain, or even a slider, to close so it was difficult to keep the kids corralled - i

had a great pool

a group of hard working men, the laundry room was top notch and was greatly needed/appreciated

the indoor pool was way too cold. my kids were only able to swim for a little while.

the indoor pool was way too cold. my kids were only able to swim for a little while.

planned to go sit in the bar area but never went down due to being busy in the city but it seemed so nice

the bar was lacking variety.

/ bar needed another employee to help

location was great, check in-out process was smooth, great gym and pool

i was worried about hails on that particular day and there was no covered parking.

parking can be limited at night due to all the restaurants close by but we've always been able to

no intention of eating there simply wanted to see what the options were before paying $100 for my kids and wife

best hotel ever! kiddo loved playing pool and chess provided with dad.

under staffed. bar and breakfast times were too limited.

we were told the airport shuttle service stopped running before 11pm

airport shuttle was late. took about an hour to get picked up.

charged $50 a day for a pet

service did not answer phone breakfast was cold room did not have any laundry bags could use paper towels in

my husband loved the gym and the breakfast

they had complementary, happy hour and complementary breakfast, which was fantastic

the amenities were great, including the parking

was not enough handicap parking and parking was too far away

humid inside the hotel smells no fresh on layaways next rooms on floor stick not clean laundry not having room

laundry facility

fitness center also better than normal

would suggest to anyone that wants to stay there to have a room where the windows face the parking lot and not

indoor pool is good fir all year travelers and kids

it was on the other side of the facilities laundry room

good breakfast

and the kids enjoyed the inside pool

the pool, fitness room and jacuzzi felt outdated and made me not wanting to use them.

shower was awesome. kids loved the pool. breakfast was great.

the hotel offered free laundry, the staff is very friendly, and its in a good suburban location, close to all

love the free laundry, the board games and free coffee

i liked the easy access to the location and the free laundry facility

free laundry room

kids enjoyed the pool area

cleanliness the clean laundry smell throughout the hallways the staff was really nice and

no quarters available to use laundry facilities on property. bathroom light did not work.

the pool is small, this part was disappointing to the kids for sure

pool a bit smaller than expected.

few parking area at the front.

if you want a hotel where you can hear your kids use the restroom this is the place to be, also horrible mattress

didn't like there not being room service for breakfast and having to pay 4

breakfast was pricey, pool not convenient to ac

really clean, nice design to the rooms. family loved indoor swimming pool!

keys didn't work we had to go in through the bar door was embarrassed cause we had kids

we really enjoyed our nightcap at the bar before returning to our room for the night

charge for laundry

breakfast was decent

another would be a shuttle to the mall

nice size of the room, the kitchen, loved it and well supplied

the pool was indoor but the water was cold

breakfast was amazing and manager consistently made sure all food was fully stocked and fresh

the parking. you need a bigger parking space

i am not new to streaming or technology and knew that the tv needed to be connected to the hotels wifi but left

pool

the pool

breakfast was ok

gave me two rooms, but they weren t next to each other and my husband and i had to split up the kids and

nice pool, great breakfast, super convenient location and incredible food options.

had ate there the dishes were used in the dishwasher and there were used bowl and food on the kitchen counter

561 was rough toilet seems like little kids would use refrigerator had dents all over it

rooms didn't have a microwave and no laundry room to wash our dirty laundry.

no laundry area

the towels are a little rough, a good laundry stripping and rinsing with vinegar will help those

laundry - the form lists 8:30am as pickup time, but pickup time is actually 8am, thus a vital

very very small,beds are not comfortable, coffee time only 6 to 9 in the morning, no microwave,no laundry tv

is great and free ni change required for laundry machine

only a few kids could fit and they couldn't actually swim much

breakfast was made for a king

breakfast was great. scrambled eggs were delicious.

pool used another chemical vs chlorine giving a foam layer on top and making it feel not as clean

kids crew was awesome housekeeping great and cowboys themes for rooms were cool

great time at the bar that evening

we did want room service but understand with corona the staff gave us nice places around the property to eat

hard to locate room service menu

worked her magic and got us an early check in knowing our 5 yr old grandson wanted to swim a lot

only thing i didn't care for was trash and laundry being left outside some of the room door for several hours

huge rooms, great free breakfast, helpful staff, very clean and quiet, nice pool.

bar and grill in the hotel for those times you don't want to go out to eat

cheese in the eggs which i love and sausage was unexpected the lady who worked the breakfast bar was

big rooms, comfy bed, netflix, great breakfasts in the morning

no laundry bag

parking was ample

only problem i had encountered was the gym not being available during my stay.

allowed me to have a early check in with a group of kids because we needed to get them dressed to go take pictures

room service was slow

kitchen staff was friendly and asked how things were

the pool was not opened later

was hoping the swimming pool was indoors.

false advertising. no spa bath, swimming pool in middle of a parking lot.

clean. good breakfast

shower, dual flushing toilet, free wifi, nice toiletries, easy check in/check out, generous pet policy

my reservation said a lake view but my view was the parking lot

all from house keeping to checking staff and breakfast crew

the kitchen had everything we needed

i liked the packaged breakfast.

the parking lot was a little rough. it should receive the next round of updates.

price, pet policy

sheets were dirty and had stains the pool was covered with a film and had trash all in it

the pool was clean and in good condition

a few homeless next to the property so made parking feel sketchy, but no troubles

staff was not friendly, we first made the reservation for 4 non-smoking bedrooms with queen beds, once we got

pool was not open even though we were told several time it was, and the tv cable went out several

had smoking rooms available and that was a big plus.

for a non smoking room it smell like cigarette smoke

a language barrier -noisy from 7-11pm; people hanging out in that area -close to both campuses - wifi does not

we did not use the guest laundry because the washer did not look clean

rooms were clean and staff was great. also there was a laundry room available.

indoor pool, that's it

comfy bed. love the indoor pool & the texas shape waffles

property is pet friendly, has free breakfast(that was good) has close by limited semi truck parking clean and

took an hour and 20 minutes, guest laundry didn't work, business center didn't work

was problematic trying to do a load of laundry

room was next to the laundry room

was nice to have that since we put the kids to bed earlier than we go to bed

brown bag breakfast, water, honeybun, muffin, and fruit bar

laundry room was small on 5th floor but washer/dryer worked excellent.

we took a shuttle to a restaurant and the driver was fantastic

it had a wonderful pool

rooms were awesome, hot breakfast was great, indoor pool a great hit with my grandson

after a long day of traveling and shopping there was a shuttle to take her to her late flight

it would also be a good idea to make a guest laundry facility available

the pool area needs more shade.

great pool, friendly staff, rooms...

grab and go breakfast!!

having breakfast

did not work the room was next to the front desk and lobby and right next to a storage unit and laundry witch

the lobby and halls had a terrible smell and the laundry door was open all the time and it was quite disgusting

dirty , noisy poor food only one washer and dryer laundry

housekeeping on 1st floor left doors to supply room and laundry wide open

we accidentally saw the laundry room and it was horrifying

and the parking lot is shared and it gets full fast

was not clean kitchen was not fully stocked for use dirty utensils in drawer

parking was very limited

how stacious the room was and the full kitchen.

was on the list for the airport shuttle for 7 am, but they canceled the shuttle at the last minute and it cost

i do appreciate the laundry and the fact that the detergent and machine use was not ridiculously price gouged

the pool was perfect for my small kids

to be out of the room by 11 whe i'm in training running around town to fi d things to keep the kids occupied

service first and foremost, the staff was always above and beyond and the shuttle service was fast and efficient

wifi wasn't that great, constant interruption,loading

night had a large group of kids running around causing a disturbance

and room service charged me twice for one order

the complimentary bar beverages were added bonus

we went downstairs to have a drink away from kids and nothing was available but other than that, everything

we got some sleep and then took the shuttle back to the airport the next day

liked that you had laundry mat on site

laundry facility saved our tail

no swimming pool or no information about it if there was one

we had thought there was a pool but that was on us for not looking at the amenities more.

my kids enjoyed the waffle from.thr breakfast b a r.

and drying in the laundry room was a bit expensive ($2 per load each for washing and drying)

exceptional breakfast options. an indoor pool, a gym, and laundry facilities.

laundry room too small

it might be a good idea for the housekeepers and laundry personell wear hair nets while working

laundry and indoor pool

the pool was closed the entire stay because of the construction and the guest dryers in the laundry facility

clean area, good parking

you can peruse if you get hungry in the middle of the night that s awesome and the breakfast is amazing every

i like the indoor heated swimming pool in the hotel.

i chose this hotel because of the pool, not because the sister hotel across the parking

the front desk clerk mentioned laundry services being short on towels

the laundry room was down the whole time i was there (6 days)

smell of laundry detergent permeated through the room for my stay

felt new, clean, laundry facility

also has a bar in the lobby and a snack shop

just wish they had more laundry facilities

new front load washer and dryer and token system for guest laundry hot whirlpool tub in the indoor pool area

approaching from the west was a little confusing to get in the parking lot.

not enough gym equipment in the gym

good staff , they relocated us to a different room because kids in room next trip is where totally off the charts

no laundry facilities

the laundry machine didn t have laundry soap to sell

guest laundry room was a great feature but we had a difficult time getting quarters for the machines

getting change for self laundry mat was a hassle

if i had been without kids, i would have checked out the bar areas

was over charged for a spa treatment i didnt have and breakfast i didnt have

best part is obviously the golf, but even for non-golfers this is a great location

golf course in great shape

golf course was in very great conditions

beautiful construction and design awesome rooms great spa with friendly ppl

plenty of parking is a

like that there was a conference of kids there

my daughter husband and i enjoyed the pool at sunset the breakfast was excellent

it's midnight and there's loud kids and banging

couldn't pack my slippers, but the room was clean, so there was no problem even if i went barefoot

the ice machine didn't work had to go to another floor, we had no ice bags to get ice, and no laundry bag

because when i booked the room it said free parking free wifi and free

my kids loved the pool and i enjoyed lounging next to it and watching them play

but with request elevator out of service no free breakfast (as on booking site) coffee machine bar doesn t

50 bed pillows flat wifi connection difficult to

been very convenient to have a shuttle to and from the airport as wells as some way to get laundry done

it did not have a laundry.

quiet - didn t hear freeway noise. nice hotel with easy parking out front

the bar in the lobby is very nice. also had a good breakfast menu.

there was a nice pool, gym, and restaurant with good food.

if there is laundry '' within hotel .it would be easy for families.

yes but it was a 4 min drive and the walk would have had us across the hwy but they offered a shuttle so it wasn

pool setting , no ice chest !! too small for lil vacation with kids

i was hoping for room service some mornings but don't currently have this option.

pool and patio area looked nice

the pool was fabulous

our room had a foul odor. there was no room service.

breakfast was free, buffet style

fresh breakfast chef is simply amazing

was our 3rd trip to this property with our 4 grandkids aged 7 and 5

laundry room and equipment needs complete renovation !!!!

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

the pool and room was very clean.

there was a lot of dog feces on the back grassy side of the property near the pool area.

loved the gym,breakfast offered variety of foods, always hot cooked , cocoa, & tea 24 hrs a day