a group of hard working men, the laundry room was top notch and was greatly needed/appreciated

it has a big bar area for watching a game with friends

the bar was nice too

the bar was lacking variety.

the indoor pool was way too cold. my kids were only able to swim for a little while.

laundry facility

humid inside the hotel smells no fresh on layaways next rooms on floor stick not clean laundry not having room

amazing experience at the hotel it was clean staff was friendly pool and hot tub was amazing the breakfast was

my kids were trying to get their ps4 to connect but couldn’t so we had to use our hotspot on our

running around in the evening trying to get kids to bed should be accommodated better

cleanliness the clean laundry smell throughout the hallways the staff was really nice and

no quarters available to use laundry facilities on property. bathroom light did not work.

upgrade tv to smart tv, that way people with kids can login to netflix, hulu, paramount etc.

4 terrible nights because we were not given the suites we reserved, and made it stressful for the kids to sleep

pool could have been a little bit bigger.

love the free laundry, the board games and free coffee

free laundry room

i liked the easy access to the location and the free laundry facility

the hotel offered free laundry, the staff is very friendly, and its in a good suburban location, close to all

is very big and work station table and computer chair, relax chair are all awesome and kitchen is very friendly

pool was small and right up against the side of the building so no sun half of the day

everything! great staff, location, clean rooms and pool was all great.

very clean and comfortable breakfast was great!

false advertising. no spa bath, swimming pool in middle of a parking lot.

kitchen staff was friendly and asked how things were

gym was

a bonus was that there is a starbucks and an indoor pool

the indoor pool temperature was not warm enough and there was no towels

didn't like there not being room service for breakfast and having to pay 4

keys didn't work we had to go in through the bar door was embarrassed cause we had kids

there is only enough flatware in the kitchen for two people

room layout, kitchen & decor, starbucks onsite

breakfast was ok

561 was rough toilet seems like little kids would use refrigerator had dents all over it

the beds are comfortable and showers are great. good tv service. great kitchen!

we had a great time thanks to the hotel, the room was very comfortable and, nice, we loved the pool drinks and

the pool was gorgeous and i can t forget to mention the view from our room was incredible over

drinking prices were high at the pool. no room service after 10pm was a bummer

great atmosphere, good bar and breakfast restaurant!

great time at the bar that evening

we really enjoyed our nightcap at the bar before returning to our room for the night

no laundry bag for dirty clothes.

having laundry machines in the same floor was also a nice perk

laundry facilities on the floors

no one cleans the gym that we could tell

location was great and the hotel had great amenities for kids. for example a game room and pool!

place for a short stay, although laundry services not available due to renovation - that's a bummer

place for a short stay, although laundry services not available due to renovation - that's a bummer

the room was very clean and so was the pool.

rooms were very clean and we loved the kitchen so we could prepare our own meals

i bet breakfast would have been good if it was open

laundry room and equipment needs complete renovation !!!!

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

the air conditioning was very noisy and the wifi was patchy

great stuff, free parking, roomy rooms, comfortable beds and tasty breakfast

loved the gym,breakfast offered variety of foods, always hot cooked , cocoa, & tea 24 hrs a day

no free breakfast and no laundry facility

we we allowed a late check out which really helped us alot.

shower was amazing. great bathroom wifi and tv was good

there's a shuttle that takes you within 5 mile distance so if you want to go to stonebriar mall, the driver

the rooms were clean & the decor was inviting. we loved the lobby & bar area colors.

i felt like i was sleeping in the maids quarters..next to the laundry room.

i was beside the kitchen and across from laundry

musty smell near the laundry room.

about our stay was great except i wish there had been a dollar changer in the laundry room

noisy,sounds coming from the kitchen it sounded

been very convenient to have a shuttle to and from the airport as wells as some way to get laundry done

it did not have a laundry.

beds were amazing! pool was good but little small compared to picture.

weather we wanted to get in the pool

last straw was room service for burgers, sorry we don t have french fries today , so they subbed mashed

and drying in the laundry room was a bit expensive ($2 per load each for washing and drying)

exceptional breakfast options. an indoor pool, a gym, and laundry facilities.

laundry and indoor pool

great gym and laundry services

it might be a good idea for the housekeepers and laundry personell wear hair nets while working

the ice machine didn't work had to go to another floor, we had no ice bags to get ice, and no laundry bag

great fitness center, room and comfort level.

advertised breakfast and a bar but never saw either one open

my kids loved the pool and i enjoyed lounging next to it and watching them play

50 bed pillows flat wifi connection difficult to

facilities include an indoor pool, outdoor sitting area, coin operated laundry, filtered water bottle filling

i m house laundry and workout room

was they didn t have any towels by the pool but i think they had a hard time doing up with the laundry

breakfast was fresh and menu rotated daily. laundry facility was excellent.

too many kids at the pool

our room (310) did have leaky faucets in the kitchen area and bathtub.

no room service on sundays

also across the street from the mall several places to eat and take the kids

the bar was a nice place to catch a nightcap

water tasted funny, wish there was free wifi and bottled water for guests staying there

to our room every time due to a large maintenance cart with junk on top of it combined with laundry carts next

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

friendly staff. location, parking. pool area.

plenty of parking

breakfast bar was great whole wheat waffles instead of the usual boring plain waffles

location and pool

there was no ice on our floor, i had to walk down to the bar to get ice

the room my expectations. pool was nice, but the board games outside were broken. nice gym!

no intention of eating there simply wanted to see what the options were before paying $100 for my kids and wife

location was great, check in-out process was smooth, great gym and pool

if there is laundry '' within hotel .it would be easy for families.

the bed was lovely, the walk in shower with the seat was nice and room service was prompt.

open air swimming pool

was in good location near bars and restaurants

would be good if toothpaste and slipper are ready in the room, that i don t need to ask room service separately

free laundry

location. breakfast. staff. space in room. free laundry!

i love that the rooms had fully functioning kitchens and laundry facility was free.

room was pretty clean and updated. nice fridge and onsite laundry was handy.

laundry, fitness center and breakfast

the pool was clean

friendly, room was excellent, usually hotels have a hard time with a family of 5-plenty of room, kids loved the

only had half-doors (no curtain, or even a slider, to close so it was difficult to keep the kids corralled - i

not find a info booklet or paper listing check in check out time wifi passwords tv guide restaurants times

friendly, room was excellent, usually hotels have a hard time with a family of 5-plenty of room, kids loved the

guest laundry, beds were soft and a good size, a/c was cold, and water pressure was nice

change machine in the laundry room. ventilation in the laundry room

very friendly staff, nice tv, fast wifi.

it was pet friendly and the staff was very nice.

the best time of the year but pool area looked abandoned

very comfortable,breakfast was out of this world.

delicious breakfast

free wifi, free parking, location, separation of bedroom and couch/study

breakfast was great. pool was good, loved the gym. friendly and helpful staff

very nice pool & fitness room

front desk clerk and the breakfast. and the room.

the hot tub an pool.

breakfast was good bacon was just right fruit was fresh eggs could have been better

the pool was dirty and has green algae on all four sides of the pool.

everything , breakfast all room very clean and the people is very friendly

my clothes were stolen from laundry room

also, laundry is on site too

the bar is a nice place for a cocktail

wifi connection is very poor

no wifi, leaking ac, a hair on my desk, unhelpful night desk staff

it would also be a good idea to make a guest laundry facility available

great pool, friendly staff, rooms...

airport shuttle service ?

expensive. pool area closes at 10pm. at this price wifi and breakfast should be included.

and when i asked for a shuttle ride he seemed irritated

room service would have been good

room setup. pool

you heard everything from a dog barking to kids running down the hallway

i wish the hotel had more tv channels but they had netflix which was great for my kids.

room service missed my room 2 days in a row

seems as though the laundry room was above us

the pool was heated and so was the hot tub. breakfast was great a little pricy for breakfast.

morning (5:30 am) opening of the pool and fitness center, and early (6:30 am) buffet breakfast with a light ($

no new years eve event in bar or banquette room for guest staying at the hotel

no room service for breakfast due to morning rush

pool, coffee, outdoor space, lobby area

of getting from parking lot to room, quick check in and checkout

great location in proximity to the star. great breakfast and excellent staff

hotel was very nice and i liked having a kitchen plus a full size refrigerator and the office staff was very

gym and pool were both clean and both were great for the

all the cushions/furniture is tattered/not in good shape, no loungers in the pool area, pool itself needs

it was quiet, good for rest. wifi was good too.

the wifi is downright horrible it s so slow it might as well not be offered

green pool

comfortable bed, wifi was speedy.

the bar was never open - but we understood as it was an ice storm and all :)

gym & pool but no hot tub/ spa/ or sauna

it was nice to not have to pay for parking, and we never had any issue with finding a space

he was looking at all the cars in the parking lot and wouldn t stop following me

it was clean, modern, and the staff was excellent. the hotel bar was also very nice

laundry facility is a bit confusing, i have lost money several times.

location, very knowledgeable staff, able to help with all requests, i needed coins for laundry, they gave change

breakfast was delicious

rooms were spotless, the grab and go breakfast was great and the staff was super friendly and helpful

pool was a bit cold. that was the biggest let down. wish i could have my puppy there.

laundry, a gym, a nice pool, and outdoor spaces for sports and relaxing

they told me they didn t speak english and no one knew what i had wanted, and the fact that the laundry room

it was fantastic breakfast staff laundry on site

guest laundry machines were inconsistent but worked most of the time.

pool was small and cloudy? kinda dirty, room was okay but a little small and compact.

it has a nice gym and laundry facilities

big rooms, well equipped kitchen

they did not have turkey products for breakfast on pork!

the pet stipulations were too stringent. have never encountered those rules anywhere in the usa.

new, nicely decorates, great pool and bbq area

breakfast was good and the room was very very clean

disruptive in halls late at night before 8am banging on ceiling kids running up and down the

kids loved the free breakfast and the red velvet texas shaped waffles

disruptive in halls late at night before 8am banging on ceiling kids running up and down the

the breakfast was good the staff were helpful.

conditioner bottle was empty since the begging, they also charge me for laundry and dryer services ( witch i

the desk clerk told me there were too many kids so they didn't open it

due to covid i m guessing, because i did notice two transportation vehicles parked in the parking lot

just that the wifi was out.

when asked if late check out would be available so my daughter could study for finals, no hesitation

golf course in great shape

best part is obviously the golf, but even for non-golfers this is a great location

the connection between the golf course and restaurants could be a bet closer.

numerous amenities mostly surrounding golf.

was over charged for a spa treatment i didnt have and breakfast i didnt have

the llaundry machine was broken and the elevator was broken and the 1st room smelled like mildew

much; laundry machine was broken and the elevator was broken and the 1st room smelled like mildew

the food service area and the gym should be closed

the location was easy to find and parking was very accessible

indoor pool & designated smoking area

smell of laundry detergent permeated through the room for my stay

the laundry room was down the whole time i was there (6 days)

felt new, clean, laundry facility

the front desk clerk mentioned laundry services being short on towels

about to renovate, and are probably going to fix the little things, but some sort of shade by the pool would

pool was the perfect size for kids to swim in and there were stores conveniently located to the

pet friendly

police patrol in the parking lot made it seem safe

lots of car parking, property well maintained

didn’t care for attitude, demeanor of front desk attendant when asking for a few minutes early check in on

it had amenities such as gym, laundry machine and great helpful staff

breakfast but they have a great free laundry area, great staff and extremely good location close to resturants

free laundry machines, great place for the price

the staff was great! on site laundry (free) was every convenient.

top with 2 positions, microwave, dishwasher, coffee maker, silverware for 2, dishes for 2, free laundry downstairs

the unclean laundry and rooms

everytime i left the room to do something as i was trying to do laundry and get myself some dinner for the

they are still working on the laundry room and pool, but everything else seemed updated

laundry room and pool down, but they are working on it.

the laundry room wasn't working

pool could be bigger

kids didn’t like the tater tots at breakfast, they did like the waffle maker in the shape of

room was a bit small and cramped, but i did have 3 grand kids and all of their junk for a

breakfast could have been a little better. not a lot of good options.

wifi

only negative i have is the front desk was out of quarters for the laundry facilities when i needed to use it

have gym, pool, laundry room can used for dollars

kitchen wares, stove, dishwasher

breakfast was excellent

quiet area. clean rooms. free parking. good complimentary breakfast.

i attempted to wash laundry in the self service laundry both washers broke down

large room and full kitchen

this kind of rooms, it's like a little apartment for you because include everything, one mini kitchen with stove

found roaches in the kitchen

no bed bugs, no seedy people. clean pool.

laundry, not enuf towelsgood

the rooms looked nice with good beds and furniture. the pool was great but it was ok.

employee who checked us in (jam) was exceedingly courteous and offered to move his vehicle in the parking lot

people just hanging around in the parking area

it was very clean and breakfast was really great

they also don t have laundry service, and when asked if they could give the laundry to a pick up wash and

no laundry unit

wasn't a laundry facility and you were told you could use the hotel next doors, and that they had laundry

no laundry facility; no microwave in room

no laundry available, ice machine needs maintenance/calcium removal, no complimentary coffee.

no private laundry and they are so poor in handling the issue of just printing the receipt.

of the laundry machines are bit old but they had a renovation project going on so they will address this

my room got upgraded due to a leak and it was really nice. the laundry room was a great plus

breakfast bar needs to have a bigger selection and needs a microwave so you can actually cook the

the room included a kitchen, so my partner and i bought our own food and requested a

the laundry machines were new and there was no charge to do laundry

pricey for what it is and the kitchen sink width isn t wide enough so the water spills onto the

it was clean, quiet, mini kitchen with coffee maker and free parking all the basic necessities.

it was clean, quiet, mini kitchen with coffee maker and free parking all the basic necessities.

also, there is no information on the website about parking

small kids running around the lobby and always playing games on the business center pcs

covered parking

we asked for joining rooms because we had team members at the same hotel and our kids wanted to hangout without

there were 2 very young kids that checked me out the following day that seemed to be working for their parents

it was quiet, and the breakfast cinnamon rolls were delicious

i first arrived there was dirty laundry and large bag of garbage on the fourth floor no housekeeping until the

the guest laundry was closed. the room was not as clean as it should have been.

also when my friends and i walked into the elevator we noticed a large bundle of hotel laundry in a big corner

was not clean, elevator was broken, laundry was broken, pool was closed, literally no

laundry facilities are ok

guest laundry isn't working and that is one reason i picked this place so that was pretty disappointing

laundry room was out of order

hot water, no hair dryers , the lobby was dirty, elevators were dirty and laundry room

location. access to gym. cleanliness. quiet.

the entire room just had this scent of pet urine during the entire stay

) at night, i could see stains on the carpet, scuffs on the walls, dings on the doors, and the laundry room and

especially clean bathroom and kitchen

breakfast and space in room for my family

location is perfect , there is a checky cheese's just right behind it and our kids enjoyed it

swimming pool, the cleanliness in the rooms accessibility to a refrigerator, stove and

bathroom fan did not function toilet had flushing issues laundry unavailable due to remodeling

were thin- i could hear the neighbors doing their business clearly and activity in the parking lot all night

there was no wifi, the toilet wasn t working properly

breakfast area was clean and had options and cameras for safety outside staff are all great and

breakfast could have been better breakfast could have had hot cereal on the selection to choose

pet fee of $250 non refundable deposit is ridiculous

wifi slow

put in a room right next to screaming crying kids

very clean hotel/room. front staff very helpful/friendly. pool was clean.

would have preferred a room over looking the pool. very noisy with traffic.

laundry service

laundry houseman

needed to use guest laundry facilities, which was out of order

the parking and location

the only that sucked was that i was placed in a smoking room

it was awesome to have a laundry room

a lot of items were out of order including the pool, guest laundry facilities, and the tv didn t work our

it's a nice place with a great laundry facility.

the breakfast was delicious. the room was clean and the bed was comfortable.

there was free wifi but it was very slow.

there was no detergent available in the laundry room

laundry room dryer did not dry clothes

the laundry was downstairs. it had full size fridge

when we went to use the vending machine to purchase a laundry detergent it didn't work properly and the customer

bedding was well made and the mini kitchen was spotless

laundry room available with only one washer and one dryer

there is a laundry room, exercise room, computer availability

there was a laundry room, a gym, a pool, etc

also would have been nice to have one extra laundry bag in the room

there is an exercise room, a laundry room, a public use computer w/printer

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up

laundry facilities; location

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung

plus there's no change machine for the laundry

1. no pool which is fine except in the summer! 2. laundry room

had major issues,with our key cards, towels, laundry facilities, drain and supplies

shower worked, the other was dirty and rusty, water dripped all day and nite, paint was peeling, kitchen was a

• kitchenette was clean • fridge/freezer was cold and ready to go.

the room was clean with the convenience of a kitchen

was good, i also liked the kitchenette save on buying food from restaurants

i requested extra towels and an extra laundry bag at 7:00 am, checked on it again at 9:30 am, still nothing

also the option of a laundry facilty on site (i didn't use it) but that's a great option to have

it was quiet, the laundry facility cost was reasonable

comfortable beds great breakfast

early check in

we only took 1 photo of the laundry issue but this was a daily issue on multiple floors and days

the hotel needs major updating and no extra bags for laundry. the pillows were horrible.

managed to arrange it, even bread wasn’t vegan/vegetarian suitable so during our 1 week stay, kids couldn�

late check out

was disappointed with a grab and go option for breakfast, however, i do understand not having normal

the fact that they have self-service laundry makes staying with kids easier

thing i had a hard time with was finding the laundry

only negative was that the very white towels had a strange scent, most likely due to the laundry detergent

the laundry machine app doesn t work for non american phone numbers.

free parking and friendly staff

spa bath...had had acl surgery..and i enjoy relaxing my knee...thats why i try to get spa rooms

staying in a pool make you feel like at the crossroads :-) cleaning staff has forgotten about towels, but left

too many kids in the pool. would have liked breakfast included in the price of the room.

hallways were dirty and there was a dying rat on the poolside

parking and no extra bed available

laundry facility for guest

would be helpful to have a change machine for laundry or make sure night shift has enough quarters

the laundry room was out of order, and my card key stopped working twice and i had to get it

room 127 is right next to ellavator and laundry

pool was not clean and i wouldn t allow my 5 year old to swim in it

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

the laundry and breakfast the room we where very clean

great location and pet friendly.

the gym was nice

of room and the included full fridge, microwave, kitchen

no wifi, no laundry

laundry service although it wasn't real bad

trash everywhere, laundry room dirty

the laundry room not working

drug users hanging out in the laundry area getting high

was amazing , had a great night of sleep and so quiet, there were tons of kids there for ball tournaments, never

pool looked nice, we just didnt have time to swim in it

the breakfast was yummy delicious!

wife liked the breakfast and that's good enough for me

breakfast was good and the rooms comfortable and clean, the staff was great and the location of the

late check out, no prepay, easy to book room

it's like a studio apartment i love the kitchen area

i liked the kitchenette most of all.

didn't have kitchen

full size kitchen available

we walked in the room it smelled like clean laundry

the desk person had to go through the laundry area to make the elevator work

no laundry room

no laundry on site

the pool was awesome and the places meet all my study needs including a microwave, fridge and plenty of

pool, basketball, free laundry, free internet

clean towels are fresh highly secured free laundry room next to freeway but quiet air conditioning

love the laundry facility. free! wow

the staff was nice. loved the laundry room.

the venue was so clean, had a great breakfast, free laundry service, free parking, super comfy beds and pillows

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

the kids and i were very pleased

pool/hot tub time had to be scheduled which is ok because at least it s accessible

the kids and i were very pleased

spacious rooms and full kitchens . the kids loved the basketball court

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

south door was broken and laundry machines was not available

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

sorry there wasn t an indoor pool. kids were disappointed.

parking lot was intimidating at night because there are a lot of construction workers standing

the pool was excellent, and the gym was great

the pool was perfect!

the breakfast was very, very good far exceeded any expectation of a continental breakfast

no indoor pool and hot tub.

my kids loved the room, and so did me and my husband

laundry to hi. everything else is ok.aybe next time bottom floor. wish the pool was open.

the laundry facilities.

laundry, ice machine, vending machines, water machine, unlimited coffee in the morning

first room we were put in had dirty laundry dirty towels on the floor and it looked like the bed had been slept

laundry took me for five bucks just to do one load

guess our room was by the hotel s laundry room

the breakfast didn't have available and the side doors to coming inside the building is not working

room was spacious with a sleeper sofa and the parking was always good

no orange juice at breakfast

we enjoyed our stay ud83dude0aappreciated the grab n go breakfast

i had to take the laundry to the lady that was cleaning another room

pool was out of order

we had kids in the hotel for a gymnastics tournament and we did not feel comfortable leaving the premise

a little disappointed the only bartender and cook was sick; so the bar never opened

9th floor with dogs! $75 pet fee!

the outdoor pool looked very inviting, but alas no swim suit

and the bar had a good selection of alcohol

like a few swim lap lanes so i could get in a workout instead of just floating around the pool

parking was easy location was easy to get on & off the highway

pool a bit small and not the same level of excellence as the hotel