parking great

we were told the airport shuttle service stopped running before 11pm

have separate staff for bar and check in, he was doing both which was a long wait

under staffed. bar and breakfast times were too limited.

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one

laundry room was small on 5th floor but washer/dryer worked excellent.

the design of the room for space and kitchen was a great bonus.

includes a free buffet breakfast with a decent selection of food that was fresh and tasty

great all around. shuttle will even take you to select restaurants

friendly staff, good breakfast

room was next to the laundry room

took an hour and 20 minutes, guest laundry didn't work, business center didn't work

was problematic trying to do a load of laundry

good breakfast convenient location

room was clean and comfortable, wifi was high speed

only thing i didn't care for was trash and laundry being left outside some of the room door for several hours

big rooms, comfy bed, netflix, great breakfasts in the morning

huge rooms, great free breakfast, helpful staff, very clean and quiet, nice pool.

shuttle service.

the room was clean and it had a kitchen

it had everything we needed including a guest laundry. most important, they welcomed our dog.

bed was comfy and they have a restaurant/room service so we could eat after arriving

friendly staff. 1pm checkout. comfortable bar area. good wifi.

near the bar and the room was right across from ice machine which did not have a closed

loved the beds... super comfy and convenient bar in the lobby for that night cap!!!

hotel was really nice and clean and kids like the pool

the proximity to dfw was a bonus and i used the shuttle early in the morning for a departing flight

staff are extremely accommodating and the breakfast is to die for

clean, free breakfast, great pool, restaurant inside, starbucks inside

the smell of the indoor pool area.

charge for laundry

one tv to share with 2 kids when i booked a 1 bd suite

my kids didn't like the breakfast choices that much but they are kind of picky eaters

free breakfast and some dinners/snacks room was comfortable my kids loved it

one of the kitchen burners didn't work

rooms didn't have a microwave and no laundry room to wash our dirty laundry.

the towels are a little rough, a good laundry stripping and rinsing with vinegar will help those

laundry - the form lists 8:30am as pickup time, but pickup time is actually 8am, thus a vital

very very small,beds are not comfortable, coffee time only 6 to 9 in the morning, no microwave,no laundry tv

no laundry area

no laundry bag

i tried emailing using the airport wifi

free parking is a plus, as well as shuttle services

doors to the rooms slam close which was really annoying when kids in a nearby room kept going in and out repeatedly

the kids enjoyed having basketball, swimming, and volleyball all in one spot

it was on the other side of the facilities laundry room

shower was awesome. kids loved the pool. breakfast was great.

breakfast over at 9 am . . .

the parking lot was visible and the lighting was good

saturday morning (2:45 am) we were waken by loud people and kids running up and down the

laundry facility saved our tail

liked that you had laundry mat on site

clean and spacious rooms! the pool was very clean and we enjoyed it !

there is a bar open til 11 and dinner is served til 10pm

00 for kids buffet

i do appreciate the laundry and the fact that the detergent and machine use was not ridiculously price gouged

pool was closed for health code reasons

wifi wasn't that great, constant interruption,loading

check in staff very nice location good parking adequate

maybe the parking, i drive a bigger truck and bit was hard moving around and parking in the lot

close to all grapevine christmas activities. great breakfast.

staff was very friendly and accommodating. pool was amazing especially for kids!

parking lot was packed all 2 nights this is a dual property and parking is not easily accessible to

parking

very clean, friendly staff, pet friendly, great location

need more pool towels outside.

pool was small and dirty

close to airport, nothing within walking distance, shuttle runs on the hour during the day so had a $30 uber

good location.. well equipped suite.. free parking good coffee available on-site, clean gym.

the shuttle driver was patient and helpful with a ride to hard 8 pit bbq

waffle maker and card not accepted for laundry- had to go to store get cash, they had no quarters, thankfully

so clean! love the guest laundry room easy checkout

the wifi never worked from sunday evening through check out on wednesday morning so i was not able to

the breakfast was not the best. however my kids did enjoy the make your own pancake section.

looking for pet free because kids allergies , and its clear its pet free on their booking

free laundry

connecting rooms were a plus since traveling with kids

pool, shower and room is amazing

the bar staff was fantastic, and the airport shuttle service was very sommth and well run.

also, the shuttle service is excellent with an every 30 minute departure

guest laundry room was a great feature but we had a difficult time getting quarters for the machines

no laundry facilities

the laundry machine didn t have laundry soap to sell

getting change for self laundry mat was a hassle

everything is there, from starbucks to a spa and lots of views

the laundry dont have the soap when i pay for them

away from home for 5 days exploring texas, we chose to stay at the great wolf lodge to treat our kids to more

spa was amazing, just what a mother and grammy needed, staff was warm and inviting and i'm a spa

need more security like wrist band or something to make sure kids don't leave with anyone

we went to the bar & grill instead & the food was mediocre to poor quality for the exorbitant price

the room had everything we needed and liked the laundry facilities

room was enormous and stylish, the gym was a real gym, not like most hotel gyms, and the breakfast buffet was

staff behind counter could have been more approachable. staff at breakfast were wonderful.

not that i needed it, but there was a full kitchen in the room

the rooms are pretty spacious and modern. pool area is great!

but there s no change machine and you have to walk across the street to the 7 11 to get laundry detergent,

bed, extremely spacious w/ a separate sitting room and desk, close to the airport, free shuttle in the morning

a secondary and minor issue was the gym was poorly maintained and looked neglected

breakfast was very good. the shuttle driver was very informative.

the smart tv was nice while the wifi not overtaxed (but froze during peak evening hours)

key didn't work for the laundry room and they had to use the master key to let me in after waiting 15 minutes

hotel is great deal for the price, close to airport with free shuttle service and guest laundry facilities -

included all desired amenities - fitness room, laundry, breakfast; staff friendly and helpful

my room was close to laundry, so it was a bit noisy.

good laundry area

good place to crash and get over jet-lag. denny's and mini mart very close. laundry room.

the lone attendant did the best he could with what he was provided with and helped us with our laundry

noise from the 1st floor laundry area was a bit upsetting but it stopped while sleeping.

room was located next to the laundry room

the attendant didn t know that the laundry room didn t take quarters after we already exchanged a $5 bill

to stay there a second time and they gave us a smaller room for more money right next to the laundry room

laundry was out of order, outdoor trash cans were overfilled and smokers were allowed to smoke

room was next to the guest laundry. noisy.

they have a laundry facility

old, not clean, broken ironing board, loud staff at 1230 am doing laundry dry:cleaning.

we were i think over the laundry room because throughout the day the whole room would vibrate and shake

did not like location of room next to laundry so the entire room vibrated

shook when laundry was spinning in room below us

above a load laundry room

spacious rooms, well equipped kitchen, comfy beds

complimentary laundry was a bonus and very appreciated

laundry and gym facilities in the hotel

all facilites seems in good order (gym, laundry)

our favourite was the free guest self-serve laundry and dryer available for guests to use - super handy since

i absolutely lived that it had free laundry!!!! and the staff was amazing!

the shuttle driver was nice but definitely could tell his frustration with the customers because they

shuttle driver on my way back to the airport from the hotel was not friendly at all

very clean and comfortable. jacuzzi and pool and work out room.

friendly staff, very clean, shuttle service, water bottle as needed, gym, swimming pool, breakfast

very convenient to travel as they have a shuttle

comfy beds and good gym tasty food

(the small rooftop pool was nice for a

wifi password setting was wrong

no room service.

the kids enjoyed seeing the plane so

no washing liquid for laundry, but that was the only issue . small really

outside my room was located the laundry and one of the machines was beeping the entire night

the laundry was also out of service

hallway stinks like moldy laundry, coffee area is never cleaned, floor sticky and brown in front of it

also, there was advertised to have guest laundry but was told that there wasnt any at all

when we arrived on our floor, the halls were lined with bags of trash and piles of laundry

had roaches running around hallway dirty laundry room dirty everything dirty and had bugs running around

the laundry facilities were amazing

the elevators were always dirty, the halls always smelt like weed, the laundry facilities did not work right

breakfast had a decent variety, and the location was convenient

room was comfortable and laundry was nice. i was able to rest up and relax from the road.

well equipped laundry

he showed us exactly where the laundry room was where the trash rooms was and how everything basically works

laundry on site was a bonus

good location, shuttle airport is free to hotel.

pool wonderful, gym and and laundry was a plus

i also loved that hotel was pet friendly

didn't have enough choices of kids cereal for breakfast at breakfast bar

not enough cereal choices for kids

hotel staff said shuttle and breakfast daily beginning at 6am

the gym is great, there's even a bar and guest laundry too

we arrived two mins to 10am in the lobby and the 10am shuttle had already left

it was also great to have a hotel bar with food because it was late and i was hungry

clean and comfy hotel next to airport with a shuttle

there were items in the breakfast bar that were packaged for safety and there was plenty of hot coffee

on the marketing/web material on how the laundry facilities operate could help prepare guests - i had to go

clean rooms, the convenience of having a laundry facility on site

laundry facilities were a bonus, but uses coins, which you will need to provide (front desk may not

room was clean, near the airport, and offered a free shuttle

they wouldn't let me stay and had no information why i couldn't stay, i like motel 6 because your pet stays free

didn t have a room ready for me, the shower door was broken, no quarters available for the laundry facilities

doesnt have a laundry service, so you have to use the machines yourself

floor behind the air conditioning units and a employee garbage can also my room backed up to the laundry room

roaches in the laundry room, hall way

we were able to do laundry on site

guy at front desk didn't know where the laundry room was. looked all over for it.

guest laundry useful

no sink in the lounge. it would be nice to have one. the laundry was not working as well.

no fitness center, no guest laundry, no swimming pool

there were no laundry bags in the closet, but we had prepared and had our own, just thought it would be helpful

laundry by appointment only

was glad they had a laundry facilities after a long trip

laundry room is outdated. there was no laundry soap or quarters available

shuttle service for the airport, restaurant and bar on premises

the price for a pet deposit of $100 for the first and $30 for the once s after

there was no breakfast or laundry facilities as advertised, and if there was a probably wouldn t have used

enough towels for all of us no plastic laundry bags for dirty clothes

only 1 luggage trolly and only 1 washer and 1 dryer (which was inoperable) in guest laundry

my clothes was was soiled because, of this i was never offered to laundry my clothes

the laundry yoom was on the third floor the machines were outside and the coin base wasnt working

breakfast was without butter or breakfast meats, but winter storm fern was the likely culprit

clean, comfortable, affordable, buffet breakfast, close to airport and had a shuttle service.

was an incident that we were too loud and my kids could be heard downstairs (2nd floor stay), however, the room

fee shuttle service free breakfast

excellent gym, good breakfast, great coffee, and the staff was really nice.

in laundry room didn't work had to hang dry all my clothes in room

i also liked the guest laundry service, very convenient

breakfast was good

to much noise and bunch of kids messing with stuff they mess up elevators.

plenty of parking

no access to laundry facilities which is one reason i stayed at this hotel

we had a smoking room and i don t smoke and didn t request it, the blanket on the bed was thin, they

it cam with a kitchen. they made it look like a small apartment.

kitchen , double rooms added privacy when traveling with children it's the only way!

there was smoking on the premises and in the rooms, all the rooms reeked of cigarette smoke

laundry

the laundry room is outdated, there were some issues with the washing machine

the breakfast was excellent

nice cleans rooms, delicious breakfast and coffee, perfect pool and hot tub, and great, safe location

they allow pets so i guess it is to be expected

bar staff (josh) took great care of us and we had a great experience

the pool and hot tub are open which was a surprised plus

quiet area in a busy area. the large lobby is nice to walk through. coffee bar was nice.

it was nice having the bar open too

both hot tubs did not work, no room service, and an error connection to wifi

wifi worked well

friends thought the gym was lacking a bit

it was around 11:00pm and there was a bunch of kids running up n down the hallway and they even banged on our

hotel was clean. rooms were clean. parking was decent.

this hotel because, it is always clean, comfortable, safe, the serve amazing breakfast, and the pool is always

room, laundry facility, lounge, and common areas are very clean

i love the series the staff the breakfast everything is so nice

i love the series the staff the breakfast everything is so nice

friendly and helpful staff. good location. indoor pool was a plus!

i could not connect to the wifi for some reason

also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their

we get back from the first day of the tournament, and the laundry room is not available

no guest laundry

someone to help with the kids running wild in the hallways.

husband and kids get comfortable at the sofa bed

the breakfast was wonderful and plentiful. the swimming pool was private and nice

excellent breakfast!

staff was extremely wonderful with my children and the free breakfast was amazing

was great as always, the staff was wonderful as always, the breakfast was fabulous as always

easy access and allowed for trailer parking

i was able to do laundry and the kitchenette saved me from having to eat out so much.

the swimming pool isn t a big deal for us, and this property has an indoor pool but the one time we have the

told the pool facilities were closed and thats the reason i chose this locatiom as well as breakfast and it

we also needed a pet friendly hotel so that was convenient

n always know what to expect from the properties; great staff, excellent accommodations n hot breakfast

for instance, the laundry shoot door was open from the second floor all day and night

carpet by ac unit and in front of guest laundry

smell of old wet carpets. laundry room was dirty

filthy, worn down, not maintained, broken hot tub, broken lamp, beat up doors, open laundry shoot, filthy carpet

everything was great! good breakfast! comfortable bed!

he said they had no extra towels no covers for pull out because housekeeping didn t finish laundry and everything

laundry room had bags of garbage stacked in the corner and smelt very bad, $2

of any kind on the weekend,they don't have any until monday because they don't have anyone to do laundry on the

we liked the bed, the breakfast, the pool and the hot tub. room was nice and clean!

staff was very friendly and hospitable. room was very spacious. excellent breakfast choices.

tight parking spaces

fire ants in parking lot.

very clean rooms, comfortable beds, hot breakfast, friendly helpful staff, nice large rooms!

great breakfast

didn't use swimming pool because there was a guy smoking out there

a suggestion might be for the hotel to spread out the breakfast area more

plenty of parking for easy access to the room

friendly staff. beds are comfortable. nice breakfast and good coffee

breakfast was average but the coffee was really good

parking area not big enough

was able to get in pool and even tho we was late for breakfast one lady still gave us

big suite, good breakfast, wonderful pool & basketball court, helpful staff

on the morning of checkout, there was a huge roach in kitchen he was dying so im assuming they do exterminate

area near elevator on the 1st floor had an odd smell when we first walked in from the parking area

new carpet with no pet odor

trash and laundry piled up in the hallway and outside the building

friendly staff. rooms and guests laundry were well maintained.

sketchy parking at night

no breakfast at all is offered

wifi didn't work.

laundry room is coin only and there is no coin dispenser

had to use the laundry and it was dirty and most of the machines were out of order

the hotel is in a cinstruction zone, wanted to use their laundry but they didnet have change or laundry soap,

to smell the difference when they came to change the sheets to a new set, this one did smell like laundry

did not like the folks bringing their pet dog into the dining area, it was not a service dog

used the self serve laundry and goons got stuck in the dryer coin collector making it impossible to use the

front desk help and shuttle

location, free airport shuttle, delicious breakfast (texas shaped waffles

they also accommodated us with early check in and made me a hilton member

the warm cookies in the evening were a treat for the kids

we used the pool and the laundry room

helpful staff safety (for the most part) quiet (for the most part) laundry service option had microwave & fridge

very clean..good laundry..excellent breakfasts

the laundry facilities closed at 10

well-stocked kitchen for average needs

the pool was closed and they didn t have detergent available to do laundry even though they advertised both

staff knew laundry was broken and still let people wash and wouldn't give money back for washing

it was nice to have a pool and laundry facilities.

the laundry room had working washers, but 2 out the 3 driers didn't work so had to get my money back

the only thing i didn't like was the laundry facility was not in service

need a quick solution, this place is inexpensive, security locks on the doors, laundry facilities and no

obviously, it's a super 8 so it's fairly basic, but it had laundry and some fitness equipment

as i was at the tail end of a long trip, i wanted to do laundry, and the staff was helpful in getting me what

the room also had some dirty laundry sitting underneath a chair, smelling up the room

exercise and laundry was lock had to go to front desk to access

close to the airport, good gym, nice bar, laundry room - lovely pool area too

nice facility with great rooms, nice gym, laundry and very nice breakfast buffet

nothing, it was great ....skipped the breakfast - spendy

snack bar prices are high, but the morning

there was no spa was very surprised .....jacuzzi

room service food

limited breakfast options.

that the breakfast menu can be fully gluten free

enjoyed the bar, pool, and physical fitness center

coffee pot and you have to pay for wifi

the bed was so high, i had difficulty getting up into it. the food in the bar was pretty bad.

beds were super firm and uncomfortable and the pool was cold.

we were able to get an early check in wich was perfect as i was frazzled after a ridiculous early travel day

the bar was a nice addition to the lobby area

i loved that the shuttle took me

advertised coin-operated laundry does not accept coins or any cash (only american cards) so we were unable

laundry service requires quarters yet the front desk is cashless

breakfast was awesome

room service never came in to clean the trash out during my stay after i had asked one of them if

everything was clean, comfortable, adequate convenient parking. felt safe and secure.

we did our laundry and front desk randomly removed it from dryer and i had to go search for

laundry room was very handy. room was comfortable.

had to do laundry but they didn t have any change at the front desk for the washer/dryer

i thought it had an indoor pool!

there was no room service

**towels:** the towels provided were old and stained, reflecting poor laundry practices

the shower didn t work at times, and the room that was non smoking still smelled like cigarettes

free parking

nothing related to the hotel nor staff. ppl with dogs should pick up pet waste.

parking a little tight and limited.

she asked if i wanted another room but no, don t you do all your laundry together

and i slept in my car in the parking lot

good breakfast. located just by every place we were going to be.

were small and little, super loud people, people hanging around in the parking lot all night, beds were so hard

hard to get to and didn't like seeing drug dealer in the parking lot

asked for a trouser button to be mended and when laundry came back this wasn't done

fridge, needed to send a fax, i needed a spoon for my meal i had purchased elsewhere, i needed laundry done

super fun pool area with a little bar

the rooms - shower - pool area

parking free parking free parking

everything was nice. i was able to even wash my dirty clothes in the little laundry mat.

very friendly and clean! kids loved the pool!

having the pull out couch was amazing as we have 4 small kids so it s hard to find hotels that accommodate

no bar or restaurant at weekends.

i stayed with four kids in a

the property has parking right in front of your room very convenient!

a lot of construction and small parking lot, but adequate for the number of rooms.

problem i had trying to sleep a little bit when i smell a lot of smoking like somebody has smoke within the room

parking lot was small

and yes good parking and startbuck was just opposite the hotel which was a great advantage

the laundry room was great as we were there for a 2 week stay

for families with young kids, the fully equipped kitchen is a major plus as well as the laundry service

self contained room with laundry and gym, staff were great!

we were on an extended trip and were so happy to have laundry facilities, open 24/7

nice facility, with pool, exercise equipment and laundry area

bees in laundry room

was next to ice machine/laundry room which was noisy at times

location, safe area and parking lot. the easy access to the rooms.

upon 1st looking it showed a pool, hot tub, and gym it had none of these things.

the spa tub had to be reset by the outlet to start it and turn it off

staff, quiet, well equipped kitchen, breakfast, free laundry, and dinner m,tues

the location and the comfort of the room. services that were complimentary !! (laundry)

spacious clean free laundry

also love being able to do laundry for free, nice bonus for staying there

with stove, microwave, refrigerator, cabinets, large bed, large bathroom, closet, tv, cable, free laundry room

and the pool lots of kids on supervise running around waiting to get it but never

paid for breakfast and clerk that checked me in say there was no breakfast but was and i missed

breakfast included with room price.

we felt safe, it was a very nice hotel. pool was perfect for kids!

no option to have breakfast delivered to room

the ice maker was broken. and the laundry room didn't have a change machine

the room didn't smell like smoke. the wifi was free. the tv worked.

people hanging in parking lot

location and parking

good parking and accessible to places to eat

nice new hotel all facilities are good- the gym, nice small pool large double room good breakfast great bbq

cleaners and staff. breakfast and rooms

nice new hotel all facilities are good- the gym, nice small pool large double room good breakfast great bbq

indoor pool

were super friendly and there isn t another chain of hotels that provide such a delicious free breakfast

comfortable, felt like a home away from home, great breakfast, & felt safe.

they did charge $7 for parking, said that the fee was donated. wasn''t aware of that in the past

we have a pet, smoke or have a previous bad history with hotel

wanted pancakes or waffles for breakfast ud83dude15

very comfortable bed! amazing kitchen

to airport, great pool, basic but decent breakfast, great hotel staff, gym and laundry facilities room was big

cashless means no laundry without charging the $2

the breakfast was not super exciting! but that was the only thing.

there was a pool party going on one night and the staff said he couldn't do anything about it until the manager

at the front desk truly accommodated my needs as a bar exam student under a lot of stress

the laundry was especially nice, easy to use, and reasonably priced

comfortable and quiet rooms. great shower. laundry facilities were very good and inexpensive.

location and parking and free breakfast

the wifi did not work as well as it did not show up on my phone or computer

continential breakfast is served, but since i slept in, i missed it

lack of linings and housekeeping or proper working appliances and for the laundry to be soooo expensive i should

the rooms have kitchenettes and the location is very close to shopping center and restaurants.

parking was small and hard to get in

the kitchen facilities were great, esp the full size fridge

great wifi speed

we also enjoyed the pool and workout room

and lounge seating were very comfortable and clean and they also had a few board games for kids

appreciated the ability to do an early check in

the rooms, the breakfast and just the overall atmosphere.

the pool is heated and no hot tub

breakfast service was not the best

breakfast options, location.

i was there with my two daughters it was always clean the breakfast was great and free of charge my 5yr old

breakfast was a valiant effort put forth by the las colinas team

good location. decent breakfast.

the free laundry machines, the kitchen supplies and even the comfy office chair

onsite laundry, snacks and drinks in convenient location

complimentary laundry and dryer are a plus as well

you get all the amenities inside the suite along with free laundry, free coffee and a decent sized gym

full size fridge. comfortable beds. free laundry.

nice with a covered parking house and guest laundry room

room service would be nice

wifi was terrible

we really enjoyed the free shuttle and the driver carlos was really awesome.

pool was small, the service at the starbucks/dining area was ok depending on the day/time, and the

hotel also has a laundry room that comes in handy

smart tv it was just flat tv i couldn’t find a way to put netflix for kids or youtube everything was like

kids running, jumping which over a 3 hr period resulted in a continuous thumping on the ceiling

kids running, jumping which over a 3 hr period resulted in a continuous thumping on the ceiling

beds are good but if you can offer a king bed with a sofa bed room it will be awesome, i have 3 kids so my

rooms free laundry hot showers dove products coffee near by walking trail behind apartment complex board games

room size, free laundry and pleasant staff

access to interstate highway; free laundry

kitchen was good. staff was great. free laundry was a blessing.

well equipped kitchen