the wifi is downright horrible it s so slow it might as well not be offered

it was quiet, good for rest. wifi was good too.

clean rooms with plenty of space, good location, nice pool

large,clean room.plenty of parking. close to restaurants.

all the cushions/furniture is tattered/not in good shape, no loungers in the pool area, pool itself needs

they told me they didn t speak english and no one knew what i had wanted, and the fact that the laundry room

laundry, a gym, a nice pool, and outdoor spaces for sports and relaxing

it was fantastic breakfast staff laundry on site

guest laundry machines were inconsistent but worked most of the time.

breakfast is excellent, the rooms are awesome, the ac/heat work really well

location, very knowledgeable staff, able to help with all requests, i needed coins for laundry, they gave change

laundry facility is a bit confusing, i have lost money several times.

the hours for the pool should be all the day

pool water was milky.

it would have been nicer if the pool had been

it has a nice gym and laundry facilities

very clean breakfast was so good

really would only change or better enhance the breakfast

they did not have turkey products for breakfast on pork!

we booked at this hotel specifically for the pool on fourth of july

much; laundry machine was broken and the elevator was broken and the 1st room smelled like mildew

the llaundry machine was broken and the elevator was broken and the 1st room smelled like mildew

pet friendly and the pet owners was not considerate of people that didn t have pets

breakfast was great

indoor pool & designated smoking area

breakfast was good and the room was very very clean

he was soooo friendly, worked with us to schedule pool time and the gym, and booked us for another night easily

he was soooo friendly, worked with us to schedule pool time and the gym, and booked us for another night easily

great location, indoor pool, staff was very kind

the breakfasts were delicious - each day it was a little different - a nice variety.

would like the breakfast to start earlier because we have to work.

the breakfast was much better than was expected

the kids looked forward to the complimentary breakfast every morning too

the kids looked forward to the complimentary breakfast every morning too

didn't like that it was pet friendly

change machine in the laundry room. ventilation in the laundry room

guest laundry, beds were soft and a good size, a/c was cold, and water pressure was nice

the breakfast starts at 6:00am and not the usual 6:30am, which is wonderful for someone like me who

friendly employees, great comfortable room, very good hot breakfast in the morning, no complaints other than

shade at the pool at all

wifi wouldn t work. tv remote wouldn t work.

only had half-doors (no curtain, or even a slider, to close so it was difficult to keep the kids corralled - i

the pool was nice even for the kids. had good restaurants near by.

the cleanliness, cookies was great, pool was very clean

the pool was clean

indoor pool was nice and location is great

location is very good, my kids loved the pool, the room is clean and comfortable, and the breakfast is great

kids loved the breakfast

the wifi speed was very slow.

kids didn’t like the tater tots at breakfast, they did like the waffle maker in the shape of

no bar or restaurant. it was closed for renovation. no pool or fitness center.

beds were nice and comfortable..we enjoyed our time at the pool..

i ordered room service twice

parking can be limited at night due to all the restaurants close by but we've always been able to

just upgrade not complete for our stay and we missed room service

pool, coffee, outdoor space, lobby area

we love the pool with the 9 inch section

the kitchen had everything we needed

my reservation said a lake view but my view was the parking lot

breakfast, pool, coffee, outdoor space, lobby area

it would also be a good idea to make a guest laundry facility available

pool, the kindness of the employees, the area around, the free shuttle bus to the places around

breakfast and staff excellent

gym. ambiance. location.

pool, the kindness of the employees, the area around, the free shuttle bus to the places around

smell of laundry detergent permeated through the room for my stay

the laundry room was down the whole time i was there (6 days)

felt new, clean, laundry facility

the front desk clerk mentioned laundry services being short on towels

access to the highway system was quick and easy, with ample parking available

the hotel was clean and modern. the gym was simple but the equipment was new.

very clean, modern, great shower, fast wifi

it was nice to not have to pay for parking, and we never had any issue with finding a space

is only one way in and out of the hotel parking lot, which is off of a service road that is under construction

we did not bring a pet, but were glad to learn that the hotel was pet friendly

conditioner bottle was empty since the begging, they also charge me for laundry and dryer services ( witch i

when asked if late check out would be available so my daughter could study for finals, no hesitation

bottom floor but this time we liked it there was a patio right out the back went straight to the pool

we had a room that overlooked the pool and there were kids in there from 8am screaming (yes i understand that

front desk was very friendly, the gym was pretty nice, we got got quiet interior room

seems as though the laundry room was above us

restaurant or bar open til late in day pool is small but decent - has loud buzzing/whistling sounds at pool off

they offered drink service at the pool so i assumed since they have a full bar it would be a regular drink,

pool area is very basic however fitness facility was above avg.

and drinks at bar were more expensive than i expected

we really enjoyed our nightcap at the bar before returning to our room for the night

if there is laundry '' within hotel .it would be easy for families.

great bed and extra bedding if needed. nice bar and restaurant area

minor issue with wifi connectivity was quickly resolved by staff that remained professional the whole time

very nice clean hotel with excellent friendly workers. the bar was very nice.

the bed was lovely, the walk in shower with the seat was nice and room service was prompt.

to park in a spot that i wasn't supposed to be in because the parking lot was full

include breakfast with room

used their personal cell phone and being a single woman trying to enjoy one night without the kids it made me

room setup. pool

room service missed my room 2 days in a row

nice place for families to enjoy with their kids

service very slow. room service took for ever with hungry kids was very disappointing.

service very slow. room service took for ever with hungry kids was very disappointing.

it was very clean and the coffee at the bar was very good

had gotten all 3 of our children to sleep made it a rough day next day because had issues getting kids back to

laundry room too small

exceptional breakfast options. an indoor pool, a gym, and laundry facilities.

the laundry service was an added bonus

laundry and indoor pool

it might be a good idea for the housekeepers and laundry personell wear hair nets while working

the pool was to humid needs air movement breakfast was same everyday

breakfast was ok

nice pool, great breakfast, super convenient location and incredible food options.

the late check out was amazing

it nothing. everything was good oh except the pool it small ud83eudd2dud83dude4a

keys didn't work we had to go in through the bar door was embarrassed cause we had kids

the rooms were nice, they had a snack room where you can buy snacks and drinks. the indoor pool

really clean, nice design to the rooms. family loved indoor swimming pool!

if you want a hotel where you can hear your kids use the restroom this is the place to be, also horrible mattress

i even got to use the hotel gym facility, which was beautiful

free laundry

also i love the free laundry so i guess when it's free you shouldn't gripe but half the dryers were broken

i love that the rooms had fully functioning kitchens and laundry facility was free.

room was pretty clean and updated. nice fridge and onsite laundry was handy.

location. breakfast. staff. space in room. free laundry!

the ice machine didn't work had to go to another floor, we had no ice bags to get ice, and no laundry bag

shuttle was a wonderful bonus to get us where we needed to go!

i used the fitness room, and i really enjoyed it as well

room service but with request elevator out of service no free breakfast (as on booking site) coffee

because when i booked the room it said free parking free wifi and free

breakfast was free, buffet style

unresponsive room service/front desk

fact that the stuff was rude the bedding was dirty the kitchen stuff was rude the pool had to much chlorine in

just going to the conference were allowed to eat there for breakfast also and it was packed with kids

our room (310) did have leaky faucets in the kitchen area and bathtub.

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

to our room every time due to a large maintenance cart with junk on top of it combined with laundry carts next

the rooms were so clean and all the kitchen stuff is provided

selection of breakfast items and free flavored water

very difficult to get on wifi. very frustrating , otherwise a nice place to stay

been very convenient to have a shuttle to and from the airport as wells as some way to get laundry done

it did not have a laundry.

last straw was room service for burgers, sorry we don t have french fries today , so they subbed mashed

called for room service but never received my request, had to go to the front desk to get my request

wish the bar opened earlier and closed later.

laundry, not enuf towelsgood

treadmill in the gym did not work

it was very dark in the parking lot behind the hotel.

parking and the renovations that were going on which made it very loud during the day and also tied

breakfast was delicious. plano location.

no laundry available, ice machine needs maintenance/calcium removal, no complimentary coffee.

no laundry facility; no microwave in room

no laundry unit

they also don t have laundry service, and when asked if they could give the laundry to a pick up wash and

wasn't a laundry facility and you were told you could use the hotel next doors, and that they had laundry

was they didn t have any towels by the pool but i think they had a hard time doing up with the laundry

i m house laundry and workout room

breakfast was fresh and menu rotated daily. laundry facility was excellent.

facilities include an indoor pool, outdoor sitting area, coin operated laundry, filtered water bottle filling

comfy beds, full kitchen, great staff and location

my room got upgraded due to a leak and it was really nice. the laundry room was a great plus

of the laundry machines are bit old but they had a renovation project going on so they will address this

no private laundry and they are so poor in handling the issue of just printing the receipt.

allowed pets and had a kitchenette.

was great, staff was nice, and that we had a full size refrigerator and a partial kitchen

laundry room and equipment needs complete renovation !!!!

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

it's very clean and good staff are very friendly. breakfast is good.

we enjoyed the swimming pool and the breakfast

room required pushing with my shoulder to enter the room, and the access door at the rear to the parking lot

no free breakfast and no laundry facility

great gym

front desk claimed housekeeping overwhelmed by hotel full of high school kids that were trashing rooms

allows pets

plus they advertised a shuttle

place for a short stay, although laundry services not available due to renovation - that's a bummer

place for a short stay, although laundry services not available due to renovation - that's a bummer

kitchen sink in the room had not been cleaned in i don t know how long had a mildew funk and no

kitchen had a stove and utensils

rooms were very clean and we loved the kitchen so we could prepare our own meals

having laundry machines in the same floor was also a nice perk

laundry facilities on the floors

no laundry bag for dirty clothes.

we checked in and on our way to the pool area, we discovered that our door did not lock; but maintenance was

the gym facility was good

also, laundry is on site too

my clothes were stolen from laundry room

the gym could use a little updating

outdoor seating near the pool, dining and drinks at the bar were wonderful, and the location was great as there

the wifi was a little slow

appreciate the refrigerator and coffee and the bar at night also the breakfast is good they cut out the waffles

delicious breakfast

charlie at the bar is a great guy and bartender

very nice, clean hotel room. breakfast was very good. location was excellent.

breakfast was a bit awkward with long walls with everything spread out and hard to find

i was beside the kitchen and across from laundry

musty smell near the laundry room.

i felt like i was sleeping in the maids quarters..next to the laundry room.

about our stay was great except i wish there had been a dollar changer in the laundry room

be cooked a little harder, not burnt, but just well done and please have the people from the pool dry off before

only negative i have is the front desk was out of quarters for the laundry facilities when i needed to use it

have gym, pool, laundry room can used for dollars

don't understand what's up with the thumb tack holes on the ceiling above walking into the kitchen

newly renovated, and comes with a full kitchen!

lovely 24-hour gym with all brand new equipment

i attempted to wash laundry in the self service laundry both washers broke down

it was ok for the kids but an adult might be

for kids, basketball court, pool, exercise room

found roaches in the kitchen

especially when someone's kids decided to start playing at midnight

top with 2 positions, microwave, dishwasher, coffee maker, silverware for 2, dishes for 2, free laundry downstairs

the laundry/gym there's a coffee machine

property has everything , gym, store, laundry, it is fantastic

had everything and they all worked, laundry, coffee maker, heater, pet friendly

the staff was great! on site laundry (free) was every convenient.

a group of hard working men, the laundry room was top notch and was greatly needed/appreciated

the pool was dirty

planned to go sit in the bar area but never went down due to being busy in the city but it seemed so nice

it has a big bar area for watching a game with friends

the indoor pool was way too cold. my kids were only able to swim for a little while.

humid inside the hotel smells no fresh on layaways next rooms on floor stick not clean laundry not having room

laundry facility

staff, easy parking, quiet interiors, easy access to dining area and and supplies like hot water, tea bags etc

cozy room. free parking. included breakfast.

nice having free breakfast. indoor pool was nice for the kids.

no quarters available to use laundry facilities on property. bathroom light did not work.

cleanliness the clean laundry smell throughout the hallways the staff was really nice and

breakfast ,the room ,value, late check out

the staff is very helpful, the location is great and the breakfast is good

the location, the staff and my kids would say the breakfast...

the hotel offered free laundry, the staff is very friendly, and its in a good suburban location, close to all

love the free laundry, the board games and free coffee

i liked the easy access to the location and the free laundry facility

free laundry room

service, parking, outside view, elevator location, guests, refrigerator, closets, bathroom so or, shower,

had major issues,with our key cards, towels, laundry facilities, drain and supplies

free wifi is throttled to 90kb/s

• kitchenette was clean • fridge/freezer was cold and ready to go.

shower worked, the other was dirty and rusty, water dripped all day and nite, paint was peeling, kitchen was a

• kitchenette sink was very slow to drain

false advertising. no spa bath, swimming pool in middle of a parking lot.

everything! great staff, location, clean rooms and pool was all great.

the hotel was very clean and breakfast was hot and yummy

was hoping the swimming pool was indoors.

wifi was spotty

hot water, no hair dryers , the lobby was dirty, elevators were dirty and laundry room

laundry room was out of order

guest laundry isn't working and that is one reason i picked this place so that was pretty disappointing

no solid wifi

the wifi was horrible. it kept going in and out the whole time.

bathroom fan did not function toilet had flushing issues laundry unavailable due to remodeling

breakfast was great

were thin- i could hear the neighbors doing their business clearly and activity in the parking lot all night

slow wifi

close parking, easy in and out

) at night, i could see stains on the carpet, scuffs on the walls, dings on the doors, and the laundry room and

breakfast was lacking, pancakes were overcooked, kitchen staff was slow in filling up the food

breakfast time was chaos unless you go before 8 am

a great breakfast

especially clean bathroom and kitchen

nice gym with equipment and hygiene wipes (not as common as you'd think), filtered water tap on-site

the rooftop bar was amazing

reasonable price; pet friendly; new & clean

pool area is ok

didn’t care for attitude, demeanor of front desk attendant when asking for a few minutes early check in on

kids play area

the pool and workout rooms were very nice and clean

put in a room right next to screaming crying kids

coffee and bar weren't open, lol

wifi slow

that pool should be a little more warmer.

i ended up buying a $5 star bucks at the beakfast bar there

pool is nice however we didn't have time to use it

new hotel. everything were new and clean. plenty of parking. friendly, generous staff.

it's midnight and there's loud kids and banging

laundry service

laundry houseman

needed to use guest laundry facilities, which was out of order

was in terrible shape, pool closed, shower peeling paint where the shower had been painted over to cover stains

early check in.

there is a laundry room, exercise room, computer availability

there is an exercise room, a laundry room, a public use computer w/printer

there was a laundry room, a gym, a pool, etc

laundry room available with only one washer and one dryer

also would have been nice to have one extra laundry bag in the room

it's a nice place with a great laundry facility.

a lot of items were out of order including the pool, guest laundry facilities, and the tv didn t work our

it was awesome to have a laundry room

friendly staff a d indoor pool

definitely a big help for family with small kids

laundry room dryer did not dry clothes

there was no detergent available in the laundry room

the laundry was downstairs. it had full size fridge

when we went to use the vending machine to purchase a laundry detergent it didn't work properly and the customer

staff was friendly , the layout of the room was very functional, and there was always good parking

1. no pool which is fine except in the summer! 2. laundry room

plus there's no change machine for the laundry

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung

laundry facilities; location

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up

the laundry room not working

no wifi, no laundry

the laundry room was closed for whatever reason

laundry room a complete disaster

laundry service although it wasn't real bad

separate family/kitchen area from bedroom, made so someone could sleep while others were eating or watching tv

a hassle to clean up, but it definitely deterred from the visual appeal each time we entered the parking area

it was very nice, nice staff, and great breakfast and social hour.

enjoyed having 2 separate bedrooms bathrooms as well as a full kitchen

not get wifi on tv

helpful staff safety (for the most part) quiet (for the most part) laundry service option had microwave & fridge

very clean..good laundry..excellent breakfasts

the laundry facilities closed at 10

we used the pool and the laundry room

the rooms are very well equipped - including utensils, china dishes and cups and many other kitchen items

friendly staff. rooms and guests laundry were well maintained.

trash and laundry piled up in the hallway and outside the building

thar the room had a kitchenette.

com app said pet friendly

no breakfast at all is offered

staff knew laundry was broken and still let people wash and wouldn't give money back for washing

the only thing i didn't like was the laundry facility was not in service

it was nice to have a pool and laundry facilities.

the pool was closed and they didn t have detergent available to do laundry even though they advertised both

the laundry room had working washers, but 2 out the 3 driers didn't work so had to get my money back

the hotel is in a cinstruction zone, wanted to use their laundry but they didnet have change or laundry soap,

to smell the difference when they came to change the sheets to a new set, this one did smell like laundry

laundry room is coin only and there is no coin dispenser

had to use the laundry and it was dirty and most of the machines were out of order

while at the front desk, i noticed a small bar and much room to mingle in the lobby

fire ants in parking lot.

breakfast, quite, clean

the breakfast from maria florez was amazing and her so kind

very clean rooms, comfortable beds, hot breakfast, friendly helpful staff, nice large rooms!

property is well maintained and ample parking which is always nice

he said they had no extra towels no covers for pull out because housekeeping didn t finish laundry and everything

laundry room had bags of garbage stacked in the corner and smelt very bad, $2

of any kind on the weekend,they don't have any until monday because they don't have anyone to do laundry on the

was a lady at the front desk who didn't stop children from being thrown into a 4ft pool she just laughed about

clean and attractive rooms, very spacious, free wifi

for instance, the laundry shoot door was open from the second floor all day and night

filthy, worn down, not maintained, broken hot tub, broken lamp, beat up doors, open laundry shoot, filthy carpet

smell of old wet carpets. laundry room was dirty

carpet by ac unit and in front of guest laundry

late check out

i was able to do laundry and the kitchenette saved me from having to eat out so much.

no privacy curtains on the windows. swimming pool was closed.

complimentary breakfast was delicious and it was peaceful environment.

we also needed a pet friendly hotel so that was convenient

loved it all, especially the separate bedrooms and the fireplace

little smokies for breakfast

plenty of parking

t only little think is breakfast hours

the serving area is like a miniature kitchen and guests are touching each other while trying to get the food

breakfast was average but the coffee was really good

wifi didn t work well

pool and hot tub area was very nice - very clean all three days we used it

pool outside .

then you had people in the parking lot blasting music all night but no complaints there so humm

wifi is a total failure

breakfast bacon looked and tasted like dog treats. beg-in strips would be a god description.

staff -very clean -pool was nice with very long opening hours -good breakfast -netflix on

3 tv sets, a dining table with 4 chairs, a large living area with a sofa bed, a well furnished kitchen with a

eggs at breakfast could have been a bit better

the breakfast was nice

room, laundry facility, lounge, and common areas are very clean

not enough parking, had to park at the hotel next door and walk over.

the pool was way to cold

good breakfast

indoor pool and location to our venue.

we get back from the first day of the tournament, and the laundry room is not available

no guest laundry

also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their

also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their

under renovation, should have been up front about it, bar was not open, no breakfast, really a

she asked if i wanted another room but no, don t you do all your laundry together

the breakfast

breakfast area was great, by the pool with a huge tv

pool was clean and breakfast had enough to choose from

not much positive, wifi was working well, also tv and aircon.

both hot tubs did not work, no room service, and an error connection to wifi

we had 6 rooms for a family reunion and the lobby, breakfast area and pool were a great place to gather and

gym equipments can do with a bit of wipe down, other wise the gym was great

it was nice having the bar open too

is the first and only hotel that has charged us a pet fee of $117 for our dog to stay with us

**towels:** the towels provided were old and stained, reflecting poor laundry practices

i also didn't like that they charge $10 per pet per night, that can get very expensive when you stay for as

got a smoking room

a hard time getting into it every time, the blankets had bad burn marks all over them, it was a smoking room

com shows this as a free breakfast hotel

the ice maker was broken. and the laundry room didn't have a change machine

parking lot had lots of holes in it with limited parking spots.

the wifi was fast enough to complete work online, and stream videos

staff, the facility, and the ample parking

location near hospital, wifi and heat.

i also liked the guest laundry service, very convenient

in laundry room didn't work had to hang dry all my clothes in room

oh yeah, the pool turns into a hot tub

breakfast! comfy bed and pillows!

something happened to power so was no breakfast last morning

they are still working on the laundry room and pool, but everything else seemed updated

i was above the laundry room so it was noisy

everytime i left the room to do something as i was trying to do laundry and get myself some dinner for the

the laundry room wasn't working

no change machine for laundry, our lock on the door broke, and the light in the laundry room was off

very very slow wifi had to use my phone hotspot

and yes good parking and startbuck was just opposite the hotel which was a great advantage

asked for non smoking

the location. it looked unsafe not comfortable, poor parking.

the property has parking right in front of your room very convenient!

the staff was nice. loved the laundry room.

breakfast, room was very clean, extra amenities in room, basketball court, patio, free laundry!

love the laundry facility. free! wow

the laundry was free and saved us a few dollars

cleanness, food, court , pool and free laundry

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

the pool was her favorite

very well equipped kitchen during covid

kids running up and down hallway all nite & once room wasnt cleaned up when we returned to room at

would be nice if people wouldn't let their kids use the waffle maker

happy hour, the bar staff was very friendly.

the breakfast had lots to choose

instructions to hook up the wifi on my laptop

great staff beautiful room good breakfast

i had my daughter a pool party sleepover with 5 other girls and there was room for everyone

i would take my bedding to the staff laundry also knowing that some people are not comfortable around dogs

guest laundry did not work right

pool only open 1/2 day on weekends

easy free parking, and a great location

always a nice stay. they put me close to the pool this week and i really enjoyed it

meat to breakfast menu, maintenance coin operated laundry machines

location and conveniences laundry, pool, and lounge area

the laundry room was next to the elevator and large bags of dirty linens were piled in the hallway

area was so filthy there is mold in the laundry basket that is in the pool room

the real kicker, we booked because he drives a cargo van for a living and he need to do laundry