great breakfast en location

friendly staff and tasty breakfast. felt the hotel was a good value for money!

breakfast was very good and quick. check-in was simple and the staff were very courteous

we couldn't get any food in the hotel, only breakfast was served

shower and breakfast

i loved the breakfast which was delivered to us

breakfast was ok, fresh fruit, egg, oj, coffee, cereal, the cereal was surprisingly good

the breakfast was acceptable for the price

very well located with a good breakfast and shopping around the area

very clean, nice área the breakfast was really good.

breakfast was spectacular, ladies in the kitchen very welcoming and attentive

breakfast perfect, people friendly and excellent serviced.

they did not have any fans either, they have very limited parking space

too much noise, the room was next to the parking lot. the water from the shower was really cold.

slow wifi - long haul to centro - not near to much of anything - expensive taxi ride to get any

wifi

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and

the grounds help was phenomenal with breakfast and laundry

the lady from the kitchen screamed with my son just because he opened a plate of fruits on breakfast

beautiful surrounding greenery and a delicious breakfast

room was comfortable, the jacuzzi was hot, tatiana the host was helpful, and the breakfast was good

good breakfast

awe some typical colombian breakfast

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

my next room was located facing the parking lot and main street so it was unbearably loud even with ear plugs

breakfast was amazing

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

afternoon by the pool surrounded by nature was perfect

everything, room was not clean, there is not wifi facility was no proper sign. service horrible.

breakfast is served from 7am - 8:30 am, those are not vacation hours and honestly if i must weak up

wouldn't work right, room was too close from parking lot, some guy started cutting the grass very early and it

rooms were very clean with modern bathrooms and cable and wifi

the junior suite was filled with a large kitchen which you could not use at all

the pool is pretty good and the staff is so kind as well

the pool area, cabanas, kids playground & gorgeous gardens were very enjoyable

gave us coffee, bread, and fruits to bring to the airport or eat there as we wouldn't get the breakfast included

eggs had a weird taste to them, we couldn't eat them, and even though we had a small kitchen we couldn't use it

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

breakfast was ok, basic arepa, eggs and cheese with cofee or chocolate, rooms are basic

breakfast was great! made to order.

very good breakfast and the location was fine.

and for sure i had a better experience, the staff was very friendly, the watchman was so helpful, breakfast

the included breakfast was much better than expected

the wifi was unstable.

it is very clean, good service and have parking.

wifi was laughable

good wifi

the wifi is good, the bed is good and the toilet is pretty

wifi issues at first but then they fixed after call

got a good nights sleep and wifi fired right now

employment, prices change with person bad service if you re looking to work wifi does not

the wifi was also pretty bad, hardly worked from the room

parking lot too tide

i could not connect to wifi and the smart tv was not that smart.

nice and helpful people, we had like our own taxidriver, there is also a super nice spa close to the hotel, its

was a bit difficult to find because the location is slightly off and breakfast took a lot longer than expected

facilities were very clean and comfortable and the wifi generally worked well

the most was the security, the cleanliness, the good treatment of the staff, the complimentary breakfast, and

good hotel for a good price. good breakfast included in the price.

breakfast was average

breakfast started immediately upon request

room very comfortable and delicious breakfast

short drive to the airport. lots of games to play. friendly staff. good breakfast

clean, great bed and pillows, strong wifi, nice kitchen and supplies, big shower, pretty view of a hillside

carpet and couch and they were very dirty and the phone in the room was not working so they offer room service

front desk staff were amazing, and the kitchen was very good

to get a mountain view room, and although we could still hear the street traffic, screaming of kids in the halls

super large room with 2 baths and kitchen. nice balcony space and views.

the hotel offers spa treatments and there is a well equiped gym

com did not allow me to book 1 room for 4 people (2 adults and 2 kids) while there was plenty of room for that

room service food -convenient but not very good!

the breakfast was delicious and plentiful

wifi is horrible, and the room didn t smell good when we arrived and it was late by 3 hours our

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

they provide shuttle to the airport no matter the hour

very clean, it has parking, airport shuttle, includes breakfast and the staff very nice

i took a cab and arrived and sure enough, the shuttle buses are in the parking lot

shower was very good fast hot water breakfast was excellent fresh fruit eggs to order good selection great

they help with the our laundry

got an excelent massage from miriam, but sadly the massage room is close to the kitchen, and the noise might

very nice lady working, breakfast was so good, and i loved the dog.

amazing in this place, you have good space in the rooms with a private bathroom and quite spaces, wifi internet

great location. friendly staff and the breakfast was really good.

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

facilities are clean and amazingly speedy wifi

they made an effort in making us feel welcome and breakfast was served where we wanted to sit

they serve a good breakfast in the room

location. size. patio. breakfast.

breakfast was delicious, staff is very friendly and location is perfect as it's surrounded by a lot

the wifi was instable and i would double check whether the restaurant is open

spacious suites location view from 18th floor laundry machine in room friendly staff

also a laundry room that is fully equipped

spacious rooms and great breakfast.

you could order from the kitchen or serve from the buffet

couldn't use the pool. they requested the us of a swimming cap and they had none available

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

designated smoking area, still to close to the property and walking area to the parking lot

the staff was very nice and helpful and the pet friendly is unbeatable

gym was poor and needs to be improved

location. perfect breakfast.

pool was too small for laps and a little cloudy

the pool is very good size

i liked the breakfast

carlos who served breakfast was fantastic: very considerate and kind and attentive

pool is

made to order breakfast

during breakfast service coffee wasn t available in the lobby.

the breakfast was delicious and staff and amenities were phenomenal

very nice service, polite staff, nice breakfast

breakfast could improve a bit. otherwise everything great

beds are a little hard, the tv didn t work, the wifi was bad

the breakfast was good and also the location.

every morning we had a good breakfast

prices to have laundry done is per item and was very excessive

laundry service is inexpensive and will even clean shoes

didn't understand laundry instructions , maybe they should change the laundry process/instructions

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

loved having a cafe and a bar right outside the door

laundry service is expensive, towels and toilet paper are hard, small tv, orange juice and eggs for

room heys failed 4 times parking required a car elevator and the staff was very slow

another improvement can be to add dumbbells or weights to the gym

the breakfast was fresh

the tv is nice equipped with wifi and netflix so you can watch your own tv or cast from your smartphone or

uncomfortable to get to the rooms, bad wifi, bathroom so-so

don t have room service, they put me on the 5th floor and elevator was not available or working

laundry service was not good

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service,

road construction is taking place outside so it is a little difficult to access the parking lot, but it really

nice gym with views and roof level restaurant for breakfast

the 1 day laundry service was great

desk staff unprofessional: after ruining our clothes at their laundry, they questioned us and insinuated they

from the entrance thru laundry stuff ending with daisy on the rooftop, everyone was making effort to make us

cup in the room no laundry bag or order sheet i could get adopter but the socket type is uncomfortable

finally, we did some laundry and were shocked that they charged us over $135

breakfast was great

it didnt have room service, you had to go to the lobby and pick up the food

not enough parking for all guests, if you are not using a car it's a good option.

breakfast, suitable for business and close by to a good mall in case somebody need anything

great breakfast and location!

no food or breakfast is provided by the hotel directly

no breakfast, and small areas, bathroom cleaning

not within walking distance of stores. no pool. room was stark white with no decorations at all.

room was spacious and gym was well equipped

the gym is very limited

they need to be a beans and other continental elements for the breakfast

walking distance to shopping, eating and casinos

my second issue was the laundry price

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

the hotel also offered to do our laundry, but then they charged us for it

breakfast with fresh fruit, fabulous croissants, and a choice of eggs. very good. homemade jam.

great location - a short but steepish walk into the main bar /restaurant area - like provenza

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

at all, but the breakfast and laundry prices seemed a bit on the expensive side to me too

floor room was vibrating, laundry one shirt was burnt one was stained, although they didn't charge me for it

nice spacious rooms, friendly personnel, perfect laundry service.

the bar downstairs serves great cocktails, and the food from the restaurant is good

wifi service was ver poor

gym need update

terribly unreliable wifi.

wifi 10m

breakfast was delicious, a lot of options to choose from

breakfast was good, fresh, coffee needs some improvement

also, hot water supply stops due to hotel activities such as laundry

you to walk to el poblado the staff is really helpful and fulfills all requests like having laundry done on

we had some outdoor space to ourselves and the wifi was very good so we could work either outside, in our room

breakfast is basic but very nicely done

the breakfast team were so amazing and great food to start the day with

good hotel, good parking,great breakfast.

the breakfast

has good amenities (including gym), nice room with good bed and good breakfast

only a cardio gym

more staff presence at the parking door to attend entrance

the laundry service is very expensive, around 4 euros to wash a single shirt

the buffet breakfast was also great, delicious with lots of variety and

i did not like it s more that it needs another common space where people can sit other than the pool an

ve stayed at another estelar property which had a better gym, the thread mill here wasn t working and some

gym access 24 hours