the breakfast served was good

did not provide us with much information (i am fluent in spanish so that was not the problem) and breakfast left

the dogs were quiet and seems to be a pet friendly and family place

more things to do for the location, a better breakfast, and available heater for my room.

location. size. patio. breakfast.

they help with the our laundry

good vibes ud83dudc95ud83dudc93 we can make our yoga class online, good wifi connection

the wifi is unfortunately spotty in places.

was not what we expected. very limited, maybe not for a family with kids

great location. friendly staff and the breakfast was really good.

wifi was terrible and actually fully disappeared for the final two days

no room service, no vending machines, no mini bar, not even a bottle of water to be found

location less than 5 minutes from medellin airport, clean modern rooms, good shower, kitchen facilities, helpful

as compensation we got free room service in the morning

the parking lot security personnel are fantastic and very helpful

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

excellent location, comfortable, delicious breakfast, and the staff is very friendly

it's only too stay for one or two days. close to the airport breakfast is ok! wifi worked well.

they also offer an airport shuttle

the food, including the breakfast buffet was awesome

gymnasium is small but well

location to the airport was exceptional ud83dudc4c and the breakfast was one if the best we have

we have missed the accessibility to get wifi in the room (we had to call front desk)

the food, the spa, the decor, the service and the shuttle to the airport.

the spa was amazing!!!!! breakfast included

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

short drive to the airport. lots of games to play. friendly staff. good breakfast

breakfast was average

room very comfortable and delicious breakfast

breakfast started immediately upon request

in particular that they didn t mention on the reservation is that has private free parking, wifi was excellent

was told there was no fitness area even though it said there was online

one thing in particular that they didn t mention on the reservation is that has private free parking, wifi

the breakfast was my favorite part. the staff was also very kind

staff were great, the room was perfect and clean, the breakfast was a great touch

comfortable bed with good wifi

wifi didn't work

made to order breakfast was quick and delicious, and the dinner at on-site restaurant was tasty and well worth

for the price you pay you get great value, the hotel and the room were clean with decent wifi

the breakfast was good. the grounds were beautiful. hector (staff member) was nice and helpful.

really sweet staff and owner with traditional food served for breakfast, lunch and dinner

the wifi was nor stable altogether is was a good

there was not good wifi signal so the phone didn t worked at the room neither the projector to use netflix

and her staff did an awesome job from making a fire at night to delicious breakfast in the morning

wifi weak and did not reach my room on 2 floor

the entire staff was to busy gossiping by the kitchen instead of working

the wifi was also pretty bad, hardly worked from the room

it has a small but a covered parking

the service attendance and room service.

rooms were very clean with modern bathrooms and cable and wifi

peace, sauna, pool

the light in the room didnt even work the only good thing about it was the breakfast that was good and the staff

everything, room was not clean, there is not wifi facility was no proper sign. service horrible.

so for kids not a good area

the location is excellent, very close to the airport, and the breakfast was fresh and satisfying

large spaces for kids to run around, pool, trampoline, playground and a very good breakfast

eggs had a weird taste to them, we couldn't eat them, and even though we had a small kitchen we couldn't use it

hotel is nicely placed close to the airport, it has a beautiful recreation area with a pool and kids games

located close to the airport it has a great restaurant, big outside pool and nice garden with lots of place to

from the entrance thru laundry stuff ending with daisy on the rooftop, everyone was making effort to make us

desk staff unprofessional: after ruining our clothes at their laundry, they questioned us and insinuated they

the 1 day laundry service was great

cup in the room no laundry bag or order sheet i could get adopter but the socket type is uncomfortable

we had a problem with laundry but the staff went over and beyond to help fix it (thank you

also a laundry room that is fully equipped

spacious suites location view from 18th floor laundry machine in room friendly staff

the walking closets, 2&1/2 bath and kitchen were convenient

you could order from the kitchen or serve from the buffet

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff

a closed parking lot for the guests would be nice.

pool gym wifi breakfast

pool, tennis and a great gym

great facilities and an amazing breakfast spread

the breakfast and food

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

breakfast with various dishes

of entering after 9pm via walkway through parking garage

difficult parking

i didn t like the breakfast bad quality!

the grounds help was phenomenal with breakfast and laundry

the grounds help was phenomenal with breakfast and laundry

beautiful surrounding greenery and a delicious breakfast

rooms smelled like mold, wifi does not work in the room

good breakfast

rooms of this caliber could use a minifridge as well as a laundry list/bag

to wash my bedsheets every day, as it contributes to water pollution becasue of dtergent used in laundry

room service is difficult to order as the person only speaks spanish

breakfast, location, staff, room was perfect and there was not mini fridge in the room but the

was a disaster, cue like animals no sense of control in the kitchen

asked about laundry and they said they could not arrange this - though i think this may just have been because

we used the laundry service and paid at the desk

excellent hotel, comfortable, air-conditioned, good wifi and breakfast. quiet at night.

breakfast was awsome

wifi!

no laundry service

i had to get some laundry done, i dis confirm with them, that since i only have a few clotches, if it costs me

000 for some laundry which is way too much compared to what we paid elsewhere and some pieces of clothing had

pool

; and work beside the pool with the wifi

check in communication had my laundry done there in my favorite pants and my favorite shoes were not returned

could have been better if they did not steal my jeans and my shoes i had them do laundry and they did not put

the location and the breakfast

good and comfortable bed, good service, nice breakfast. for my opinion is in a good location

is good size and breakfast is free at a restaurant next to the hotel and breakfast is good

also laundry service was a bit below our expectations : some was not totally dry and was not that well

room was spacious, cleaned every day, fresh towels,laundry service, lorraine was extremely helpful as we're all

good laundry service

very friendly hosts, laundry service, free parking space.

far from subway (20min walk) expensive laundry (3times more than usual)

was ok, was missing some basics such a coffee machine or laundry bag

not laundry services ;(

only one pillow per person, no laundry service, no atmosphere, no hairdryer, no room service, basic breakfast

suggestions for improvement: - a small note in the room with information about the price of the laundry service

breakfast in buffet style, offers anything you may need: coffee, tea, fruits, toast, cereal and a

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

my second issue was the laundry price

the hotel also offered to do our laundry, but then they charged us for it

breakfast with fresh fruit, fabulous croissants, and a choice of eggs. very good. homemade jam.

also, wifi signal in our room was not good

air conditioning, shower continually overflowed into the bathroom, wifi was terrible, no fridge or even ice

4 parking spaces only, you better arrive early if you want to find a parking spot available

i had a bit of wifi issues, but i spent a lot of time outside, so not being able to connect 24/7 wasn't an

wifi connection was poor

wifi was slightly patchy at times so we had to switch it off for much of the trip

wifi in the dorms cleaning stuff took/steal my shoes and then they appeared in the laundry

the breakfast was expensive too also the laundry

laundry room is very well equipped

the shared laundry service was out of detergent.

convenient 24h laundry service

wifi works perfect

staff was very friendly & helpful, solid wifi signal, ac in my room was great, breakfast was a nice bonus and

poor wifi and no hairdryer in the bathroom (they had one at the reception though, so problem was solved

friendly and helpful staff, open-air breakfast area, lots of greenery and a lovely swimming pool make this

it has a pool and a nice patio area

also, hot water supply stops due to hotel activities such as laundry

you to walk to el poblado the staff is really helpful and fulfills all requests like having laundry done on

breakfast was delicious

the breakfast is delicious

wifi was patchy at best only issue.

a few coffee capsules and when we asked for two more we were asked to may for them also the laundry service

is the the laundry rates so high makes no send paying 200 mill for laundry when the unit itself got the night

the laundry service is extremely expensive

for example laundry, where they charge 5 usd per underwear and 10 usd per shirt

year s party was terrible, laundry service works weird, needed to explain how to wash, 90% of workers cannot

staff were at times unfriendly and when they lost two shirts in the laundry, each worth $64 they told me that

housekeeping staff should not knock on door to deliver chocolates (they were delicious though) or laundry service

gorgeous view from every window, dreamy rooftop spa/gym/hangout and, of course, incredibly helpful, kind and

- great rooms, very comfy, clean and large, nice view - great breakfast - didn't try the spa / pool

location, food, room service was very quick.

i wasn't informed about breakfast.

it was cleaned everyday the staff and breakfast was good

breakfast

also, the breakfast included was perfect

the breakfast was great! you can choose from 4 different options.

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

laundry service was not good

nice gym with views and roof level restaurant for breakfast

spa was great, staff friendly, room very clean

no room service & no restaurant!!! jacuzzi tub did not work!

and breakfast can get very crowded when there es a tourist group there

free breakfast with really friendly lady who was a great person to see first thing in the morning

the breakfast was delicious

breakfast was great with eggs, pancakes, fruits, cereals, orange juice and much more

comfortable, hot tub was great, building very secure, staff was super friendly and helpful, the breakfast was

friendly and helpful staff - beautiful and spotless room - top roof terrace with sunbeds and pool - private

breakfast isn't included but there is room service available from the downstairs restaurant and loads of options

location, wifi, working space

location, spacious rooms, lots of nature around the hotel, cosy room, good laundry service

we only used the laundry service which was excellent and the front desk staff was always attentive to our needs

free breakfast is great - there's an create-your-own egg bar as well as many other options

no pool, not much of a gym, so it has some limitations, but otherwse clean orderly, and pleasant

excellent: breakfast bar front desk: alejandro and brian were exemplary

we like the size of room, friendly staff, location,, laundry service,

wifi in our room (on 3rd floor) was way too patchy

the wifi in the room was very bad

location was amazing, the bed was comfortable, and the wifi was decent

the rest room was too small & the wifi sucks. they can do something with the wifi.

they tried to charge me twice for laundry service

very nice breakfast, clean rooms, laundry service, air conditioning

not really many vegetarian or vegan choices for breakfast.

the breakfast was tasty and the people were nice

very nice breakfast, clean rooms, laundry service, air conditioning

position near the best restaurant and bar, very helpful staff and top service ( excursions, laundry

to get laundry done is only 10,000 pesos

the staff did my laundry but lost a pair of socks and still charged me full amount

the hotel is on the main road and breakfast is on the main terrace

some rooms are very close to the bar and because of the noise you cannot sleep properly

used their laundry service which was supposed to be the best in town

they served us an american breakfast and it was delicious

spa area not really prepared for use (sauna had no light, other sauna smelled only for chemics, pool was off

the wifi was only working the first day

location is great, in the middle of el poblado. nice facilities proposed: pool, sauna, hammam.

itself is quite small, though we were prepared for that and the very large terrace helped - doing laundry through

asked for laundry service and we didn t get a heads up that it would be a luxury service and we had to pay

the laundry service wasn t up and running (even-though the city of medellin was out of water for loke

breakfast options, i would've preferred a traditional local style breakfast.

rooftop bar with well made cocktails and a great sunset view

laundry service was quite expensive and rooftop pool could have done with some more beds.

i also used the hotel laundry service which charged me extra 20$ because a jumpsuit in the rest of the world

the hotel also has a laundry service

- the laundry service was not very accurate either (in the laundry paper provided, we had opted for

the rooms were clean and as described on the website; the same-day laundry service proved to be fantastic and

reason i stay here is for the pool which remained broke the entire time

kitchen very poorly equipped - no pots and pans, no kettle, no hob, no bin, no washing up liquid

the room with the indoor pool makes you feel like a king

clean and very good located, the kitchen's well organized, great staff, speedy wifi, very close to restaurants

there is no stove or oven in the kitchen, just a microwave, so you cant cook

the laundry service was so expensive and not really good

room however, was in a place were is close to the laundry and the staff room, hence early in the morning we

only big enough for one staff member and a laundry cart, guests had to wait

roof top pool closes at 5pm

i found it odd that the card reader at the bar in the lobby and the one used for room service worked but not

staff were friendly and offered laundry service, yet not for free

very close to so many restaurants, places to go out, currency exchange places, and a great laundry service

the service was great and the breakfast was so delicious. such a great location.

room had a spa with no windows, there was no ventilation which left the room feeling moist

room, weak wifi and breakfast same everyday with not much variety - 3 or 4 times including

although the hotel did have a decent gym on the 8th floor of the hotel

the under-grand parking was not under the hotel

i didn't find out about the pool and bar on the pent house the last day of my

the wifi connection was down for almost two days of my stay which was a bit of a nuisance.

hours of bar and room service should be open until midnight

in house breakfast and a dj in thr lobby was great

nice breakfast, close to provenza, modern furniture, comfortable bed

excellent and complete breakfast

rooms although nicely decorated were quite small. no pool or spa but not a huge problem

and concept hotel, every balcony have mechanical shades/shutters designed as if they were flower petals that

ich i used)

rooftop bar/pool - free breakfast, laundry service

five-star services like hotel laundry

we ordered room service one night which was very nice and very reasonably priced

breakfast was amazing

i took advantage of the laundry service but what i did not like was they came to my room without noticed and

laundry service was really expensive + they lost some of our stuff :(

do your laundry here

it is located right on the busy street and the roof bar upstair so it's loud but i had no problem to sleep with

hotel and service in medellin star are super nice live rooftop bar on top free particular breakups the