facilities are clean and amazingly speedy wifi

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

breakfast should include some fruit and yogurt for the price

very good breakfast and the location was fine.

staff, location, and breakfast.

the included breakfast was much better than expected

breakfast was ok, basic arepa, eggs and cheese with cofee or chocolate, rooms are basic

wifi issues at first but then they fixed after call

had to ask for wifi

small parking often full

wifi coverage

hotel it's well located and has parking lot in the same building, they have a good wifi so i was able to work

the wifi was unstable.

my next room was located facing the parking lot and main street so it was unbearably loud even with ear plugs

breakfast was amazing

awe some typical colombian breakfast

breakfast was good too and check-in was quick and easy

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and

short drive to the airport. lots of games to play. friendly staff. good breakfast

breakfast started immediately upon request

breakfast was average

room very comfortable and delicious breakfast

wifi weak and did not reach my room on 2 floor

the room was clean and hot water within the bathroom, even with a kitchen space although we didn t get a

got a good nights sleep and wifi fired right now

parking lot too tide

close to airport breakfast included wifi included amenities like pool table ping pong at the lobby personnel

comfortable bed with good wifi

wifi didn't work

staff were great, the room was perfect and clean, the breakfast was a great touch

made to order breakfast was quick and delicious, and the dinner at on-site restaurant was tasty and well worth

convenient late check out time for flights later in the day

breakfast was very good and quick. check-in was simple and the staff were very courteous

friendly staff and tasty breakfast. felt the hotel was a good value for money!

i loved the breakfast which was delivered to us

the breakfast

we couldn't get any food in the hotel, only breakfast was served

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

beautiful setting! cool old estate turned into hotel. pretty grounds. breakfast was delicious!

wifi doesn't work in the room

slow wifi - long haul to centro - not near to much of anything - expensive taxi ride to get any

the river ,the quietly peaceful breakfast was amazing and most of all the people who work there

wifi signal in my room was very poor

when we arrived, the hotel was playing very loud music by the pool, but second day we were alone by the pool

the chalet was a small container located next to the parking lot, and it didn't have a bathroom or toilet (we

the pool, sauna and peaceful location.

super friendly, good breakfast, amazing view and location.

we enjoyed the pool and appreciated the friendly staff. breakfast was nice also.

have your own pier at the lake for relaxing and swimming, they have a bar and a restaurant and laundry, good

they did our laundry which was great

is a lot of potential for additional services for example jt would be great to offer a laundry-service

loud and impossible to sleep; 3) the hot water is luke warm and not consistent; 3) we used their laundry service

our last night there, there was a large group that had booked and they closed the restaurant kitchen down without

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

we booked a romantic dinner on the lake and alex was great (also at breakfast)

the kitchen always offered delicious high quality food

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

the view from the pool is amazing, pool and jacuzzi are a must of course

pool, jacuzzi and massage, as well as water sports activities available

had internet issues which made the tv inoperable the menu was very limited the pool was not

the room, the pool, the view

the breakfast was acceptable for the price

and it was right next to the breakfast space so in the morning we were waken by the noise of other guests

the staff were very friendly; the receptionist even brought us our breakfast.

breakfast was amazing!

great location, good breakfast

we also used the shuttle service which was very convenient as we had an early flight

the hotel offers spa treatments and there is a well equiped gym

truly wonderful - a lot of outdoor space with tennis courts, swimming pool, a lawn with dogs and kids

the spa was a dream

plan enough time to enjoy the excellent gym, heated pool and wonderful breakfast buffet before you leave

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

recommended for anyone travelling early to the airport as they have a shuttle service

i have is that it would be great to find a bottle of water and glass in the room and room service available (it

breakfast was pretty plain but good, staff very nice and helpful specially the shuttle drivers, i

i took a cab and arrived and sure enough, the shuttle buses are in the parking lot

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

wifi could've been better in my room

the wifi the charger me for it

there is a big area to play soccer, which was great for our kids, and there was also a trampoline and playground

gave us coffee, bread, and fruits to bring to the airport or eat there as we wouldn't get the breakfast included

the restaurant was good and they provided breakfast to go for early morning flights

construction work, very(!!!) expensive laundry service: 2kg for almost 20

wifi didn t work during our stay

a huge infinity pool and 2 hot tubs provide a nice touch to relax with a cocktail while you admire the views

once the pool is completed in a few weeks the property will be spectacular

also too them until late afternoon to clear away room service plates from the night before

breakfast is made in house daily and was basic but good

breakfast, the best i've had so far in colombia, beautiful location, exceptionally nice staff,

was super hospitable, committed to deliver a exceptional service, breakfast was delicious, the beautiful views

the breakfast was great, served with the most personable service

good breakfast great location loved the hot tub and staff were excellent

they help with the our laundry

the breakfast was poor

the gate will also be closed and will need to have wifi in order to call them

great location. friendly staff and the breakfast was really good.

was not what we expected. very limited, maybe not for a family with kids

to get a mountain view room, and although we could still hear the street traffic, screaming of kids in the halls

wifi never works . tv in poor condition. no water pressure

no room service, no vending machines, no mini bar, not even a bottle of water to be found

what they call a gym was not up to expectations either

place has a basic gym (only cardio stuff - treadmill, fixed bike, etc

breakfast bar is directly outside of the hotel room, so expect to be woken up early with noise

breakfast was good

dog friendly, beautiful, yummy breakfast

tge staff was friendly and the breakfast was delicious

breakfast was great

no wifi

the rooms are large and very comfortable with minibar and reasonable wifi

the breakfast is great

the breakfast was a little bit basic

superb staff! very hardworking and professional! scenery unrivalled! breakfast excellent!

nice breakfast at the nice roof-covered outdoor cafe that s facing the rock

parking was limited

fantastic view of both rock and lake, i enjoyed the hot tub for an hour and it was super hot, breakfast which

the wifi was so weak it was practically unusable, and cell signal inside was poor, leaving us

only real positives were breakfast, which was tasty and nicely presented, and the location, which is very

the pool and hot tub area were beautiful, and the poolside service made it even better

staff were attentive, the breakfast was delicious, the pool was stunning, the room had everything we needed and

the breakfast buffet offers food for all kinds of taste, is well prepared and nicely displayed

hotel and pool facilities

is average but not bad, the hotel doesn't have a spa (just room service), and the water goes out of the shower

the grounds help was phenomenal with breakfast and laundry

the breakfast was delicious

room was comfortable, the jacuzzi was hot, tatiana the host was helpful, and the breakfast was good

beautiful surrounding greenery and a delicious breakfast

breakfast was available but we never ate it

reception was very attentive, in organising laundry and tuktuks into guatape

additionally, very interesting system of laundry service as they charge 2000 cop for a piece of clothing and

great pool area overlooking the water, not too far from the town or el penol

i loved the fresh fruit at breakfast

people at room service were rude

breakfast was really good

rooms were very clean with modern bathrooms and cable and wifi

peace, sauna, pool

the light in the room didnt even work the only good thing about it was the breakfast that was good and the staff

wouldn't work right, room was too close from parking lot, some guy started cutting the grass very early and it