the wifi was also pretty bad, hardly worked from the room

no restaurants around and the kitchen only sold food for lunch

the room was clean and hot water within the bathroom, even with a kitchen space although we didn t get a

attention is dissapointing, there is only one cook on the kitchen and is the waiter as well, breakfast is very

the service attendance and room service.

excellent room, spotless clean, netflix, great breakfast, organise taxi to airport for you

very clean and good parking

breakfast was lovely too

convenient late check out time for flights later in the day

the most was the security, the cleanliness, the good treatment of the staff, the complimentary breakfast, and

breakfast was average

short drive to the airport. lots of games to play. friendly staff. good breakfast

breakfast started immediately upon request

room very comfortable and delicious breakfast

country side ambiance, breakfast was fabulous, and the staff was very friendly and attentive

great full breakfast

they did not have any fans either, they have very limited parking space

quiet and very clean breakfast was very nice. staff pleasant

slow wifi - long haul to centro - not near to much of anything - expensive taxi ride to get any

eggs had a weird taste to them, we couldn't eat them, and even though we had a small kitchen we couldn't use it

the location is excellent, very close to the airport, and the breakfast was fresh and satisfying

this is not a place to get relax the room is equiped with full kitchen, but there is no plate, a glass or

and an amazing breakfast selection

rooms are clean and confortable, large green areas and a very nice pool

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

the wifi was unstable.

great location, good breakfast

breakfast was spectacular, ladies in the kitchen very welcoming and attentive

breakfast was ok, fresh fruit, egg, oj, coffee, cereal, the cereal was surprisingly good

the breakfast was acceptable for the price

very well located with a good breakfast and shopping around the area

wifi coverage

wifi was laughable

had to ask for wifi

good wifi

wifi only available in the lobby.

breakfast should include some fruit and yogurt for the price

breakfast was ok, basic arepa, eggs and cheese with cofee or chocolate, rooms are basic

the food was actually very good for both breakfast and lunch

very good breakfast and the location was fine.

the included breakfast was much better than expected

truly wonderful - a lot of outdoor space with tennis courts, swimming pool, a lawn with dogs and kids’

peacocks, crystal clear swimming pool, clay tennis courts, beautiful landscaping, excellent customer service

the room service and shuttle were exceptional. the staff is very nice and friendly.

large rooms, new, employees, lunch, spacious, kids friendly

room service customer service could stand improvement

breakfast was good too and check-in was quick and easy

breakfast was amazing

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

awe some typical colombian breakfast

i didn't like that it was advertised to do laundry but i wasn't able to have my clothes washed before my flight

i have is that it would be great to find a bottle of water and glass in the room and room service available (it

free airport shuttle

airport shuttle, friendly staff and nice rooms

for dinner they have an italian kitchen or you can go to a nice paisa restaurant next door

i loved the breakfast which was delivered to us

breakfast was very good and quick. check-in was simple and the staff were very courteous

we couldn't get any food in the hotel, only breakfast was served

friendly staff and tasty breakfast. felt the hotel was a good value for money!

the breakfast

the wifi connection was horrible

the parking lot security personnel are fantastic and very helpful

bad wifi and non existent wifi in the room

wifi was terrible and actually fully disappeared for the final two days

this hotel was excellent we had a complete suite with full kitchen

the grounds help was phenomenal with breakfast and laundry

the lady from the kitchen screamed with my son just because he opened a plate of fruits on breakfast

nice included breakfast, comfortable, clean room and nice open spaces

beautiful surrounding greenery and a delicious breakfast

the breakfast was delicious

the wifi is great

breakfast is served from 7am - 8:30 am, those are not vacation hours and honestly if i must weak up

peace, sauna, pool

wouldn't work right, room was too close from parking lot, some guy started cutting the grass very early and it

the light in the room didnt even work the only good thing about it was the breakfast that was good and the staff

they help with the our laundry

got an excelent massage from miriam, but sadly the massage room is close to the kitchen, and the noise might

very nice lady working, breakfast was so good, and i loved the dog.

amazing in this place, you have good space in the rooms with a private bathroom and quite spaces, wifi internet

great location. friendly staff and the breakfast was really good.

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and

i didn't like the breakfast

the dogs were quiet and seems to be a pet friendly and family place

make our stay so much better, very attentive, great service, food was good, breakfast in our room was a great

did not provide us with much information (i am fluent in spanish so that was not the problem) and breakfast left

more things to do for the location, a better breakfast, and available heater for my room.

great breakfast en location

the breakfast was my favorite part. the staff was also very kind

one thing in particular that they didn t mention on the reservation is that has private free parking, wifi

was told there was no fitness area even though it said there was online

in particular that they didn t mention on the reservation is that has private free parking, wifi was excellent

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

facilities are clean and amazingly speedy wifi

and her staff did an awesome job from making a fire at night to delicious breakfast in the morning

there was not good wifi signal so the phone didn t worked at the room neither the projector to use netflix

the breakfast was good. the grounds were beautiful. hector (staff member) was nice and helpful.

the wifi was nor stable altogether is was a good

really sweet staff and owner with traditional food served for breakfast, lunch and dinner

spacious suites location view from 18th floor laundry machine in room friendly staff

also a laundry room that is fully equipped

the breakfast was great, and the restaurant items were good

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff

we had to repeatedly request coffee for breakfast, they never came around to ask for refills

laundry pickup took 4 phone calls and 45 minutes to explain despite this being an offered service

the gym could have some dumbells

i would give it a 10 if was not for the fact that the roof top bar and restaurant by the pool only opens at

pool and bar are going through

the room service staff were quick and courteous

from the entrance thru laundry stuff ending with daisy on the rooftop, everyone was making effort to make us

we had a problem with laundry but the staff went over and beyond to help fix it (thank you

the 1 day laundry service was great

cup in the room no laundry bag or order sheet i could get adopter but the socket type is uncomfortable

desk staff unprofessional: after ruining our clothes at their laundry, they questioned us and insinuated they

room service stole my valued earrings

excellent location, wonderful staff, great bar and restaurants.

the rooms are very clean, and the omelettes at the breakfast buffet are magnificent

nothing to not like , pool an gym we re great

good wifi, good room service food, nice bathroom.

the hotel also offered to do our laundry, but then they charged us for it

my second issue was the laundry price

breakfast options a little limited. laundry v expensive - and overcharged ( refunded)

breakfast was delicious

felt very homey - like a bed and breakfast feel, comfortable, welcoming and helpful staff

laundry service was not good

internet, not a great location, front desk staff not particularly helpful, overpriced laundry and minibar services

- wifi in the room wasn t good - water in the shower weren t hot

the city view from the room; the friendliness of the employees and the delicious breakfast!

also, the lack of a pool was a bit disappointing especially since medellin doesn t have any nearby beaches

air conditioning, shower continually overflowed into the bathroom, wifi was terrible, no fridge or even ice

wifi was slightly patchy at times so we had to switch it off for much of the trip

4 parking spaces only, you better arrive early if you want to find a parking spot available

wifi connection was poor

i had a bit of wifi issues, but i spent a lot of time outside, so not being able to connect 24/7 wasn't an

rooms of this caliber could use a minifridge as well as a laundry list/bag

to wash my bedsheets every day, as it contributes to water pollution becasue of dtergent used in laundry

the issue with the parking lot

gym at higher floor with amazing views.

only wifi..was slow only in the room but outside great..

also, hot water supply stops due to hotel activities such as laundry

you to walk to el poblado the staff is really helpful and fulfills all requests like having laundry done on

the breakfast team were so amazing and great food to start the day with

breakfast was delicious

we had some outdoor space to ourselves and the wifi was very good so we could work either outside, in our room

i had to get some laundry done, i dis confirm with them, that since i only have a few clotches, if it costs me

000 for some laundry which is way too much compared to what we paid elsewhere and some pieces of clothing had

no laundry service

breakfast is nice and they clean every day

beautiful pool outside in the interiour court of this old house is very well appreciated in the heat of

friendly and helpful staff, open-air breakfast area, lots of greenery and a lovely swimming pool make this

i didn t go in the pool but it looked clean and nice to me

poor wifi and no hairdryer in the bathroom (they had one at the reception though, so problem was solved

pool was so cold.

excellent breakfast and very clean

the laundry service is extremely expensive

year s party was terrible, laundry service works weird, needed to explain how to wash, 90% of workers cannot

for example laundry, where they charge 5 usd per underwear and 10 usd per shirt

a few coffee capsules and when we asked for two more we were asked to may for them also the laundry service

is the the laundry rates so high makes no send paying 200 mill for laundry when the unit itself got the night

convenient 24h laundry service

the shared laundry service was out of detergent.

laundry room is very well equipped

laundry facilities were super helpful

has not even a window - laundry service they offer did not work out, they forgot to do

also laundry service was a bit below our expectations : some was not totally dry and was not that well

very friendly hosts, laundry service, free parking space.

good laundry service

room was spacious, cleaned every day, fresh towels,laundry service, lorraine was extremely helpful as we're all

far from subway (20min walk) expensive laundry (3times more than usual)

asked about laundry and they said they could not arrange this - though i think this may just have been because

we used the laundry service and paid at the desk

excellent hotel, comfortable, air-conditioned, good wifi and breakfast. quiet at night.

restaurant and bar closes at 8pm if you get to hotel after that time nothing nothing to do

maybe more room to put the clothes. maybe an extra drawer will help families with kids.

nothing was up to standard the wifi never works

it was cleaned everyday the staff and breakfast was good

the location was fantastic. the price very economic. great breakfast and service.

the wifi is excellent and workspace is also available

the bathroom is small the wifi is not good

only one pillow per person, no laundry service, no atmosphere, no hairdryer, no room service, basic breakfast

was ok, was missing some basics such a coffee machine or laundry bag

suggestions for improvement: - a small note in the room with information about the price of the laundry service

not laundry services ;(

the decorations are really pretty, the pool area is very nice, access to the beach, bar and restaurant