loved that there was laundry facilities

water poured from under the sink and flooded some of my stuff (laundry) and i had to use all the towels to stop

didn't check fitness room or pool - maybe next time

swimming pool was too cold, but clean clear areas around the pool, although some kids were splashing around made

had trouble getting wifi but we were the last room in the hall so i assume that was the cause

early check in was available -1 pm - which was perfect since i had driven straight up from

pool needed cleaning

breakfast was good but could have been better

very good hot breakfast.

the pool is open and available to use, as long as 10 people or less at a time, social distancing

only stayed one night so didn't get try the pool or gym

the fact that they decided to paint the pool room floor and we couldn't enjoy it.

pool was closed gym was closed and breakfast was awful

should have had missed breakfast as we overslept

were informed at check in that we had to pay a pet fee

the gym was the biggest gym i've seen at a hotel

we only stayed one night passing through but my kids were begging to stay longer

didn t go over anything, deposit, wifi, amenities nothing

the inside dinning an bar was beautiful

we enjoyed the pool and sitting out in the great lounge area

laundry was in an alcove outside, and looked dirty

there was turned over laundry container in front of our car with a raccoon under it when we walked to our car

i asked for an extra pillow for my husband that had surgery and was told they would have to call laundry when

i am assuming she meant laundry because she was working on the room right next to us

only thing that would be nice is to have 2 elevators one on each side and a parking lot to make a loop around

noisy from being near the laundry room

hair dyer, iron, or laundry bags in room

no laundry bags in room.

laundry facilities not working

no laundry soap in the dispenser and it kept the

front desk making me walk all the way to there laundry facility to get extra pillows then they just handed me

the dryer in the laundry did not work very well either

hallway was littered with piles of dirty laundry outside rooms along with garbage

trash in laundry needed to be emptied.

i liked that they had a laundry for guests

didn't like that they wanted you not to use the laundry

the laundry room could use more detailed directions for coin usage.

everything was functional including elevator, pool, hot tub, ice machines, laundry facilities etc

laundry is change operated was the only complaint (need to upgrade to card reader)

the kids loved having the choice between indoor and outdoor pools

i was able cook and do laundry as it was like home yet a vacation

disrespectful laundry loading and unloading by my room6115

we had to wash our own laundry, for the money at least they could clean the room every day!

great place to take the kids or to just go alone

i loved how the kitchen is fully equipped with everything

value for money except that laundry services were not available during our

it had laundry right on sight that was helpful

the washer machine for laundry is poor and dirty, also the pool closes early

dirty laundry

hospitality and breakfast was great! loved the hot tub too!

my clothes were in a laundry bag and was soaked from water leaks too

there was a game room for kids to be lids

inside pool was great for the kids breakfast was good location was great

clean room, good wifi, gym, and heated indoor pool

breakfast was great nice variety. good location right on the main rd

no guest laundry.

i got to the property and only a laundry person was there and she said i couldn't check in early

no one was there to check us out and laundry lady but hollered at us to but the key on the counter

no laundry and the rooms where not that clean. too expensive for what it is.

too much noise late at night. sounds coming from the laundry area

found the breakfast to be very good, the room was set up different than usual with the bed facing the window,

vickie were so sweet, kind and thoughtful to me and my kids as well as the kitchen staff

main reason we chose this motel was that we had our grandchildren with us, who wanted a pool

wifi reliability was ok.

feels kind of industrial, and our room looked over the parking lot and much neon signage

was pet friendly and convenient location.

that i have to call the hotel directly about the pet fee

went out that night for an errand and parking again in front of our room window, we noticed that you could see

clean and convenient. lovely breakfast.

parking lot was in pretty rough shape still from a snowfall days before

staff, bugs in rooms, the guest laundry consist of 1 washer and 1 dryer

i was very happy with the fact that they provided a washer and dryer for doing laundry.

as i drove through i could see the parking lot empty and at least a third of the rooms had the curtain pulled

the breakfast had more options

i request a smoking room

really liked the fact that it had ice,drink and laundry room on every floor

having more than 1 washer and 1 dryer in guest laundry would be convenient

the room was clean and the bed was very comfy and we felt safe. and the breakfast was very good.

location, pool/spa and breakfast

parking was free, well lighted and secure

missing laundry bag and cleaning could be better.

the location, the laundry facility, the fact that you could take the stairs and skip the elevator, and having

pool got pretty crowded with only a few families in there

breakfast was cold, bed was hard and no parking. mexican restaurant in parking lot..very odd

breakfast was nice and the staff really made it special

there were roaches in the laundry room where the ice machine was and there's junkies hanging outside the hotel

my husband fell and hurt himself in tbe laundry room wet floor and no wet floor signs

the non smoking room full of smoke smell

no lighting outside in the parking lot

walls in room were dirty and the non smoking room, reeked of cigarette smoke

an indoor pool it was freezing, had to leave to get coins for laundry, ask for towels, and the room stayed very

parking was good fairly easy to get to, the staff were nice and the beds were ok

breakfast biscuits were were a little doughy ick.

closer parking spot to my room

wifi

they didn t have laundry and a ice machine

breakfast was great

the staff was friendly breakfast was pretty good check in and check out very speedy---

there was plenty of parking

the room that i was finally given had zero parking anywhere near the room

near attractions, restaurants and family liked ability to have a place to workout and do laundry rooms clean

comfy beds and warm room. laundry on site. drink and snack machines are not far from my room

i slept better than i do at home, and my kids enjoyed themselves,which was very important to me

the room included everything we needed, plus wifi and a charging area for phones and tablets

for red roof inn is the cheapest (from being free of charge) on pet fee if you have more than one

no heated pool or fitness center or laundry facilities

on site laundry would be super convenient

1) good value, 2) complimentary breakfast, 3) pool

no heated pool or fitness center or laundry facilities

great hot shower/ front desk staff plenty of ice and parking for a 16' trailer

rates, saving grace was the guest laundry, but twice the price of other places we ve stayed

in guest laundry closest to the window did not work

cleanliness & laundry room

was fairly clean parking was good laundry room. was clean room where good

room was clean and tidy, the laundry facilities were really handy and all the staff we came across were lovely

we went to the lobby where the receptionist was alert and offered us the laundry room (without windows) to stay

no indoor pool or spa

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

clean rooms, pleasant staff, free parking.

the pool could use a cleaning around the water line

also, when checking in we asked about laundry facilities

we liked that there were laundry facilities on the premises

continental breakfast laundry room needs maintenance in vending machine jamed

the only thing i didn't like was they didn't have a place to do laundry.

stay and was told i had to return them to get more even tho we already had taken down all our laundry

was clean, staff was very nice, breakfast selection was good, they also have guest laundry and they accept pets

i spent an entire day of my vacation looking for another hotel (with laundry facilities), washing everything,

on site laundry and a room safe would be nice

the sheets smelled like oil from the bearings in the laundry dryer

very clean, beds were comfy, and the breakfast was sufficient

only 2 towels for a king room they said someone didn't do the laundry cigarette burns on counter non smoking

the laundry needs to find a fabric softner and use it

guest laundry with 1 working washer and 1 working dryer, coin operated

pet friendly and quiet

the room, the pool or our stay

the laundry area is very outdated, so outdated i'm surprised the washer and dryer even worked

non smoking room but it and entire hallways smelled of smoke.

breakfast included sausage patties, biscuits, fresh fruit, cereal, some pastries, waffles, instant

with respiratory issues could have major issues or maybe have door that is directly linked to the smoking rooms

foods on the bar stocked more offened and maintain the pool and wash all comforters and blankets after each stay

breakfast everyday was decent not a lot of options but had the basic needs were met

did not have breakfast. bed very comfy & love the selection of pillows!

breakfast was excellent

love the new update of the breakfast area

eat breakfast , but i heard it was great, and the location was great

location, courteous staff, hotel, pool, gym and grounds were spotless

pool area needs repair

the room, staff, and breakfast was great.

the pool and hot tub was stinky.

the pool was open late as well

liked the fact that there was a laundry room with detergent available for sale and the view

very much attention to pet

cups should be bigger and have kids, since you can't sit in lobby and drink coffee

truck noise, location of pool, it was separate from the hotel building, behind the hotel.

the wifi is on that night, and off the next morning... ....what about a

laundry facility is an extra perk

they don t pay attention to stuff in room like no laundry bags, no clean tissue in box

they had a laundry area to wash your clothes. staff was friendly and helpful was clean.

no pets,no smoking,clean,friendly, helpful staff. good breakfast. awesome place to stay.

the pool need a update and also the breakfast was ok needed more options.

drawback i ever have is i wish there were laundry facilities on the 1st floor

pool was so fun for the kids and the fire pit area was so cozy at night

my only dislike was the small size of the gym room.

no breakfast due to covid 19.

we couldn't connect to wifi at all for our stay so that sucked.

the condo, a very spacious bedroom and the washer and dryer in the room would have saved doing laundry when we

also had to call for supplies (toilet tissue, bedding for couch bed, laundry detergent)

we never could get our wifi to work and no one would answer the phone to help us

kids will be kids and let the parents tell the children not the staff

the splash pad for the kids and the mini golf great family place

the two encounters with the front desk staff (check-in and change request for laundry) was somewhat uncomfortable

needed laundry facilities for guest

on site laundry plus

also, we had reservations and our room was next to the laundry area

we liked the size of our room. there was a couch and a table and chairs. great wifi reception.

we was right next to laundry room and it was loud around 7am from the staff rolling stuff up and down the hall

the breakfast was great and my kids loved that they changed it up every morning during our stay

were a little firm, dog area was a little to small & would have loved cupped yogurt instead of kids sticks

i would have my kids run down the hall to press the button in advance

i liked that it was pet friendly

needs updating laundry dryer didn't dry my family's clothes

for everyone complaining about the wifi not working- it *does* work but you have to ask for the password

our room was clean and had good wifi and cable

the wifi didn't work at all the night we stayed as the hotel was full

the balcony over the creek was awesome. and we saw a bear ud83dudc3b in the parking lot.

we loved the pool and the laundry room right beside our room

were odors in the laundry room/ice machine area; and different locations while traveling from the 4th floor to

the breakfast room was on the 4 th floor. needed to be updated staff folded laundry in the lobby

laundry facility onsite it excellent, staff was friendly, and parking was not bad at all

deal, but be aware that if you need ice/vending it is only on the 1st and 4th floors and a guest laundry is on

only little thing was there laundry

husband had an allergic reaction to the laundry detergent that the sheets was washed in, we informed the front

loads of free parking and helpful

no view, breakfast, an no parking.

was told there was wifi

from parking lot throughout the hotel it was clean and inviting laundry machines came in handy

they also have laundry facilities and a pool, but we didn t use them

at least they were kind enough to give us a dollar to dry our clothes in the laundry facilities

ladies at the front desk and another lady working today we're kind enough to hold some laundry i accepted dentoy

they have a laundry room

it took me 3 hours to dry 3 small loads of laundry

it was the first time i have ever smelled the laundry detergent on linens in a hotel

we finally had to locate a nearby laundrymat to finish our laundry

friendly front desk folks those that work in the laundry and in maintenance

only issue is: my room was directly in front of laundry. ummmm, that sucked.

had to go back to the front desk several times because they didn t have any clean in the laundry room

we do not like the laundry room noise

wish they would have had laundry on every floor

location was great with plenty of parking

location of the hotel off the parkway is in the center of activities and there is plenty of parking

loved that this hotel had a laundry room

laundry room no chairs

new, computers with internet access available in common area, free breakfast - nice selection, laundry room

without your eyes burning staff was not very friendly dryer was not working when we went to do laundry

laundry caught fire on our last night, i don t feel staff was prepared for such an emergency in

whatever they use with the laundry had the bedding smelling amazing

location loved the ice machine and laundry room and the outside pool and the beds were

they were doing laundry

they looked at me strange when i asked for a laundry bag

for 4 towels and wash clothes and she told us to put our 4 dirty towels and wash clothes in their laundry shoot

we ask for extra towels and he said he couldn't give us none cause laundry people was already gone

found old laundry in the closet from a previous guest

the parking

the breakfast was a little underwhelming, but ok. needs more variety.

had indoor pool, and hot tub, room was a good size!

beautiful property, good location, very clean, gym was great and pools was fantastic

sheets and other linens were nice, breakfast was great, and the pool areas were all great

my kids enjoyed indoor and outdoor water park with the slides, breakfast was great, room was clean and spacious

the water park for the kids was so much fun

family and pet friendly and welcoming

the wifi needs to be better even upgraded

parking was convenient

i like the idea that it was a pet friendly place to stay and the price for the pet fee was good

limited hours on bar / food water pressure low stiff beds

just missed the bar and happy hour and room cleaning

expensive issues with laundry facilities not working- but maintenance did ensure that i got my laundry done in

laundry room

only problem i encountered was that the dryer in their guest laundry room was not working correctly

no room service

also, the breakfast is out of this world

they did offer their laundry room after checkout but at that point i wanted to get outta there

laundry facilities had only 1 washer and 1 dryer

since the covid-19 problem, but when i'm paying for a service, i should not have to return soiled laundry to

swimming pool perfect for family and kids

it is a pet friendly hotel and we enjoyed seeing all of the furry friends but we never heard them as it was

needs a change dispenser for the laundry room.

the kids loved the pool after a day at dollywood and the sofa/trundle bed gave our group of 5 room to

traveled with my husband and our 4 kids

kitchen staff was great

loved the in room spa tub

of the laundry to my room was not ideal, the going between building was a pain at times

room was located on the ground floor near the laundry room

room was located near laundry room lint was all in our room and there was an unusual smell in the bathroom

the view, close to everything. great breakfast. the shower was perfect. laundry room close by.

bright idea was it with installing bluetooth connected washing machines and dryers in the guest laundry

i enjoyed the friendliness of the staff, the heated pools, modern gym and laundry room

indoor pool and small arcade was great for the kids

even an arcade room for the kids, which our youngest loved

24hr pool was great, after a long day it was nice for my kids to be able to enjoy the pool when many other hotels

our first night we had some very loud college kids next to us.

cleanliness and availability of water, coffee, 24 hour pool and laundry and breakfast

how the pool is open 24/7 as well as the laundry room, the snacks you can buy at the front desk and coffee makers

i woke up both mornings with red swollen eyes, it was one of 2 things the pets or the laundry detergent used

we were on the first floor near the laundry room and pool so, it s possible that was the reason why

the housekeeping laundry room was across the hall from us, not sure if that had anything to do with the noise

laundry facility was clean and cool

staff was friendly but not helpful when confronted with issues (ie: laundry)

), and extras (b fast/pool/laundry)

i liked having a 2nd floor room, laundry facility. breakfast was good.

i appreciate the laundry, gym

the laundry facility as well

the laundry room was cheap, but bring quarters as they don't do change and the gas station next to it

laundry room needs paper towels and hand soap

i needed to do a load of laundry

couldn t find the laundry room for guest , breakfast was wack had go out go out for breakfast nor was our

cobwebs in the kitchen and dust on the shelves even the bedside tables parking spot for our cottage was

free parking

spa was pretty

gravel parking area.

only complaint would be the free wifi

no coin machine in laundry room so it was a pain trying to get change

laundry on every floor

an elevator was always a hassle and a long wait (one of the elevators was out of service), the laundry room was

my son found a girl's sock in his bed (i'm hoping it was stuck in the laundry and not that the sheets weren't

parking is free

great laundry facilities

clean rooms, good breakfast and laundry facilities.

i liked the idea of having laundry facilities

who traveled with us rec'd the only 1 st floor room which was next to the hotels laundry and maintenance room

the facilities were very accomodating for our needs with the breakfast buffett and laundry room etc

the evening firepit and roasting of marshmallows was a huge hit with our kids (and me) and a lovely little

being close to dollywood and the pool

and the property with the pool and hot tubs plus firepit and rocking chairs make for a great relaxing stay

the only thing we didn't like was the room service breakfast we ordered. english muffins and

excellent staff, pool life guards and service by pool

laundry is whole thing in our world

i enjoyed the laundry area

room was on second floor of building b and it had the laundry room near my room so the dryer started going 8 in

kudos to the laundry attendant

that there's microwave, fridge and a laundry facility

long walk to room and coin laundry

oh and i noticed on my way home that a laundry is available for guests

near laundry facilities and could hear staff talking early in the morning

my room was adjacent to the ice machine and laundry facility

the river view with spa tub and separate shower

no chair in the laundry area.

we could not hook up to wifi until the following morning.

they had something for the kids & adults to eat

the breakfast was great (fruit, cereal, muffins, waffles, pancakes, sausage, gravy, biscuits, bacon,

breakfast was good

they have a laundry room on the first floor that is only $3

staff members from the front desk, pool staff members, and the kitchen staff members

great staff, beautiful facility, very clean. breakfast was great. perfect location.

cleanliness breakfast and location

staff members from the front desk, pool staff members, and the kitchen staff members

villa was super clean and comfortable had a kitchen laundry and jetted tub

pool was nice with hot tub

the kitchen was well stocked

only problem i had really was i m handicapped and getting a parking spot to get my wheelchair out at night

nice arcade and gym area

the laundry room didn t seem very secure to use

rooms. beds uncomfortable, staff rude , rooms dirty m. laundry (dryer) expensive didnt dry

our second room was by laundry which they did all night

the laundry room needed some tlc. ecerything else was great.

you would see several maintenance walking around but not really doing anything besides picking up laundry from

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump

pool/hot tub is great

kitchen was huge and great lay out

fairly new facility. easy access. nice amenities. pool, outside grills, laundry, gym.

we had to do laundry there and the washers and dryers were very clean as well, we will definitely e staying

pool, grills, and laundry.

maybe add a change machine in the laundry room so you don't have to bother the front desk

that it had a laundry room

the fact that the hotel is so close to the landing. free laundry use. fairly close to dollywood.

laundry room could have been easier to find.

the free laundry room is a nice surprise

it was nice to do laundry at night since this was only one of the three hotels we were staying at on this

with walking distance to the island, breakfast vouchers with a nearby pancake restaurant, and laundry machines

we had complementary breakfast,room was nice,pet friendly,laundry,karaoke

rooms smelled and were not very clean. elevator, laundry and parking lot were dirty.

beds were not comfortable and the guest laundry room seemed sketchy at best

did have a laundry

room was next to the laundry so we could hear the machines

scent of the laundry stuff was way too strong, the hot tub wasn t working, the ice machine on our floor wasn

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

fix laundry facilities

everything was great besides the laundry

the only problem i had was the laundry room

make the laundry facilities cc/debit card friendly

no micro wave no coffee machine no laundry no phone no continental breakfast

is a coin laundry with one washer and one dryer

no charge machine to do laundry

i do not care if it was put through the laundry