did not have breakfast. bed very comfy & love the selection of pillows!

breakfast could of been better, but was very good.

breakfast was excellent

wish there was a breakfast in the morning... not just cold cereal

breakfast everyday was decent not a lot of options but had the basic needs were met

poor beds. wifi good in the breakfast area & lounge, but very spotty in the room.

spacious room, great, hot tub, and swimming pool. also had a great breakfast.

breakfast was good too, there was a make your own waffle machine, there was eggs, bacon, cereal,

would like pet free rooms to be available

the facilities is pet friendly but all facilities was very clean and smelling clean

the laundry area is very outdated, so outdated i'm surprised the washer and dryer even worked

no eggs for breakfast.

no pool...... no smoking

location. price. cleanliness. courtesy of lobby help. continental breakfast

refrigerator didn't work. room 105 other than that was fine. pool was small. no hot tub.

liked the fact that there was a laundry room with detergent available for sale and the view

pool was inviting

pet friendly

he was able to put me in a pet friendly room so i could have my cat

pet fee was only $15 and they were nice to let me know that in advance

the laundry needs to find a fabric softner and use it

guest laundry with 1 working washer and 1 working dryer, coin operated

only 2 towels for a king room they said someone didn't do the laundry cigarette burns on counter non smoking

enjoyed the nice clean pool

pet friendly and quiet

the woman at the front desk once when we checked in and when we left for dinner she was folding laundry in the

pool right next to a back flow so it was a little stinky and very limited seating for breakfast

toddler was upset about the pool.

after driving all day, it was nice to have a well lite parking lot for safety

staff was wonderful! especially the woman in the breakfast area:)

pillows need replacement and smoking in laundry; bath towel smelled like smoke

laundry room is nice

coin laundry on site

com for smoking rooms and when we got there our rooms were not smoking rooms but it was late and we just

great location just off the interstate. super clean rooms and friendly stuff, awesome breakfast.

free laundry on site, decent wifi, studio style rooms

very friendly, very clean comfortable room, very quiet place, nice indoor pool, fresh breakfast, laundry room

all is clean and new. good breakfast

parking was close to hotel since i was alone. accommodations were nice area is very nice!!

great room, quiet, excellent staff, good breakfast

laundry facilities were broken

staff was friendly and laundry room was clean so was able to wash clothes that evening!!!

the rooms were very small and cigarette holes in bed spread and it was a no smoking room

although our room was non-smoking the rest of the facility smelled of smoke pretty bad

bed was smelling, not a fresh sheet and pillow cases, room smell like smoking room, and a pet

the laundry room was out of order

outdoor pool was open

wifi, bed was clean and comfortable, liked the change to keurig pods for coffee, nice touch

staff and accommodating, good breakfast with great variety compared to others at similar price point

staff, breakfast, pool, location near store , restaurant and gasoline

the pool loved the music playing and the hours it was open

breakfast was really good too

over priced , you have to pay to park at hotel as well as pay for hotel 33 a day for parking 25 a nite for resort

indoor pool and hot tub was amazing

clean, comfortable beds, great breakfast, nice indoor pool the kids loved

the ice machine and offered laundry facilities were broken

no breakfast- it was just a clean place to stay. a bed and a shower no frills but very clean

wifi

the room was well cleaned. my privacy was not interrupted. the wifi connection was good.

man up twice after midnight, running up and down the stairs after midnight, started a loud car in parking lot

i liked that they had a laundry for guests

the room was next to laundry and still heard big trucks drive by

laundry

laundry facilities to small for building

didn t like that the laundry and maintenance rooms were constantly open

the hotel was also supposed to have guest laundry they did not, the hotel also had no breakfast

there was no washer or dryer in the guest laundry

hot breakfast buffet laundry on site balcony rooms

dryer was out of order and so was the laundry soap machine

no laundry bags in room.

hair dyer, iron, or laundry bags in room

laundry is change operated was the only complaint (need to upgrade to card reader)

everything was functional including elevator, pool, hot tub, ice machines, laundry facilities etc

the laundry room could use more detailed directions for coin usage.

didn't like that they wanted you not to use the laundry

we loved how warm the pools were. we slept great & the breakfast options were phenomenal.

the gym was the biggest gym i've seen at a hotel

we enjoyed the pool and sitting out in the great lounge area

the inside dinning an bar was beautiful

we only stayed one night passing through but my kids were begging to stay longer

the outside pool looked amazing only if it was warm outside for a nice pool day

breakfast was minimal and not that great

breakfast staff was amazingly friendly.

was awsome because there were 2 gas stations, a taco bell and a cracker barrel all in the same parking lot area

breakfast was good but could have been better

early check in was available -1 pm - which was perfect since i had driven straight up from

i am assuming she meant laundry because she was working on the room right next to us

there was turned over laundry container in front of our car with a raccoon under it when we walked to our car

i asked for an extra pillow for my husband that had surgery and was told they would have to call laundry when

laundry was in an alcove outside, and looked dirty

wifi was a bit slow

few parking lots light worked

only stayed one night so didn't get try the pool or gym

nice free hot breakfast

had a good breakfast. nice staff

pool was closed gym was closed and breakfast was awful

water poured from under the sink and flooded some of my stuff (laundry) and i had to use all the towels to stop

loved that there was laundry facilities

kids&cereal, and there's no milk that's not a good thing

great hotel, amazing breakfast. stay here, its great

was not enough of parking spaces

value for money except that laundry services were not available during our

it had laundry right on sight that was helpful

dirty laundry

the washer machine for laundry is poor and dirty, also the pool closes early

the location was good staff friendly pool view was nice to have with the kids.

my clothes were in a laundry bag and was soaked from water leaks too

friendly staff, comfy beds, great pool for the kids

breakfast was yummy

inside pool was great for the kids breakfast was good location was great

noisy neighbors kids slammed the door all evening!!!

the staff was friendly and there was a breakfast. the room was great and a great size.

for what we paid wifi should be included

wifi didn t work most of the time, but that is understandable due to the hotel being under

breakfast was great every morning

was disappointed to see one of your staff members was parking in the electric vehicle charging spot and they

laundry facility was great

the noise that is made when people are going in and out the back door and the laundry room.

having on-site laundry is a huge plus and it's more affordable than the local laundromats

wifi was so slow i couldn t get any work done

clean and pretty good breakfast.

no guest laundry.

no one was there to check us out and laundry lady but hollered at us to but the key on the counter

no laundry facilities.

the rooms were very small and no guest laundry

no laundry and the rooms where not that clean. too expensive for what it is.

we had to wash our own laundry, for the money at least they could clean the room every day!

disrespectful laundry loading and unloading by my room6115

i was able cook and do laundry as it was like home yet a vacation

even though you couldn't check in until a certain time, you could get your passes to the indoor water park when

it was conveniently located near the indoor pool.

the jetted spa tub was unable to fill completely with hot water. we never got to see bella!

breakfast was absolutely amazing and the scenery was perfect

jacuzzi tub, small kitchenette with a mini fridge allowed us to have some snacks for our stay and breakfast in

breakfast was great! and so was the service

only complaint would be the free wifi

the only thing i didn't like was they didn't have a place to do laundry.

we liked that there were laundry facilities on the premises

also, when checking in we asked about laundry facilities

continental breakfast laundry room needs maintenance in vending machine jamed

that is why i book hotels is for the laundry facilities

was clean, staff was very nice, breakfast selection was good, they also have guest laundry and they accept pets

the sheets smelled like oil from the bearings in the laundry dryer

i spent an entire day of my vacation looking for another hotel (with laundry facilities), washing everything,

on site laundry and a room safe would be nice

clean, staff friendly, good area, pet friendly, breakfast included,

the condo, a very spacious bedroom and the washer and dryer in the room would have saved doing laundry when we

also had to call for supplies (toilet tissue, bedding for couch bed, laundry detergent)

our boys liked the amenities, pool table, fuzz ball, ping pong, mini golf, etc

plenty on site for the kids to do

my kids thought they were living the high life our deck did back the main road but no issues with

laundry facility is an extra perk

they had a laundry area to wash your clothes. staff was friendly and helpful was clean.

they don t pay attention to stuff in room like no laundry bags, no clean tissue in box

only downfall was there was no indoor pool or hot tub

clean hotel, good complimentary breakfast, and free parking

the evening firepit and roasting of marshmallows was a huge hit with our kids (and me) and a lovely little

it s beautiful, so much to do. loved the food and all the activities for the kids.

the parking lot was a long walk.

our kids enjoyed the complimentary 7pm marshmallow toasting each night

00 valet parking that we were not made aware of

my son found a girl's sock in his bed (i'm hoping it was stuck in the laundry and not that the sheets weren't

laundry on every floor

no coin machine in laundry room so it was a pain trying to get change

an elevator was always a hassle and a long wait (one of the elevators was out of service), the laundry room was

had 4 different fire pits to use outside and kids loved the

drawback i ever have is i wish there were laundry facilities on the 1st floor

i loved that there was a hangout area with fireplaces outside

breakfast was really good also

i wish they kept the outdoor area (fireplaces) open a little longer instead of closing at 10.

clean facility friendly staff and the fireplaces on the outside pool desk.

it even included a washer and dryer witg laundry soap

i loved having the laundry inside my room

we went to play golf and location was right by golf course loved having kitchen in unit indoor pool and hot tub

the property was beautiful, everything was clean, our kids loved the in room fireplace and the indoor pool

the bed was comfortable and the kitchen was great

on site laundry plus

also, we had reservations and our room was next to the laundry area

needed laundry facilities for guest

the two encounters with the front desk staff (check-in and change request for laundry) was somewhat uncomfortable

the wifi was godawful in the room we were in.

we was right next to laundry room and it was loud around 7am from the staff rolling stuff up and down the hall

didn't appreciate the kids running up and down the hall, but that wasn't the staff's fault.

very pet friendly and that is what we were concerned with.

busy and hard to get onto the main street and could use a little bit more parking spots but other than that it

i was worried about leaving my pet because there is a $250 noise complaint fee

needs updating laundry dryer didn't dry my family's clothes

wifi was not working when we was there and could be a little more clean

breakfast was good

size of the parking lot was the only thing that i did not like

continental breakfast was good

the breakfast room was on the 4 th floor. needed to be updated staff folded laundry in the lobby

room was down a hallway that passed the hotel laundry room- doors left open, heat & laundry carts in

hallway crowed in the morning with laundry baskets as cleaning staff was preparing for the day.

were odors in the laundry room/ice machine area; and different locations while traveling from the 4th floor to

super small laundry room

husband had an allergic reaction to the laundry detergent that the sheets was washed in, we informed the front

only little thing was there laundry

easy parking, good location for many restaurants and shows

it was hard to find a parking spot close to our room

free wifi

villa was super clean and comfortable had a kitchen laundry and jetted tub

kitchen nice but only 1 person can maneuver at a time

the view was of the pool but could see the mountains

the fact that they had multiply pool and a indoor one

location, rooms, kitchen, view were all super . loved location

towel were hard and sticky ( poor laundry)

ladies at the front desk and another lady working today we're kind enough to hold some laundry i accepted dentoy

from parking lot throughout the hotel it was clean and inviting laundry machines came in handy

they also have laundry facilities and a pool, but we didn t use them

they have a laundry room

they have a laundry room on the first floor that is only $3

they wouldn t put pets around other guest rooms as when the people leave their rooms & pets, they break the

00 per load and a gym that has everything i need

nice views, swimming pool, upstairs play area.

was really disappointed at the bar service

a little outdated laundry room was small and at the end of hall should be more centralized elevators were more

our room was too close to the laundry room and the noise was a little loud

only issue is: my room was directly in front of laundry. ummmm, that sucked.

it was the first time i have ever smelled the laundry detergent on linens in a hotel

we finally had to locate a nearby laundrymat to finish our laundry

the laundry room was out of order

laundry room was messed up (dryer) and pool was not open it was actually really gross

my laundry was stolen and reported to office and was thrown out

laundry room is a joke and waste of money

went to desk and the laundry

well lit parking areas

the breakfast was amazing. the pancake machine was a first for me and my family enjoyed them.

the hotel was up to date in furnishings. kids love the indoor pool. breakfast was hot and good.

breakfast was very good

newer property that's already showing its age. nice safe parking. friendly staff.

found old laundry in the closet from a previous guest

we ask for extra towels and he said he couldn't give us none cause laundry people was already gone

i liked the pool areas and the hot tub and gym.

if you need a fly by night hotel, no little kids, this is your hotel

greeted me and was able to check me in after i explained that i just drove 13 hours with my kids

handicap parking was tough to come by.

the water park for the kids was so much fun

bar and pool hours need to be posted.

loved the lazy river and infinity pool

very quiet and clean. good breakfast choices.

2) went to check in at 4pm and they said it wasn t ready while i have 3 kids

i love that it is pet friendly and the location of the hotel

than if i stayed at a drury inn at a great rate and great breakfast,kickback and great amenities, pool,hottub

property was clean, friendly staff and my granddaughter loved the pool!

an adult breakfast is almost $12, and kids are $6

whatever they use with the laundry had the bedding smelling amazing

no laundry. ice was only on 2 floors. not much close parking

they were doing laundry

for 4 towels and wash clothes and she told us to put our 4 dirty towels and wash clothes in their laundry shoot

they looked at me strange when i asked for a laundry bag

had to go back to the front desk several times because they didn t have any clean in the laundry room

we do not like the laundry room noise

wish they would have had laundry on every floor

also no wifi

cable selections were limited in the room and the gym

they did offer their laundry room after checkout but at that point i wanted to get outta there

since the covid-19 problem, but when i'm paying for a service, i should not have to return soiled laundry to

laundry facilities had only 1 washer and 1 dryer

all was good. kids loved the pool and breakfast.

location. clean and pet friendly

dryer was apparently messed up because it left black marks all over our laundry

i did not like just wish there were laundry facilities on every floor and more than one washer and dryer in

laundry caught fire on our last night, i don t feel staff was prepared for such an emergency in

laundry room no chairs

without your eyes burning staff was not very friendly dryer was not working when we went to do laundry

we had to do laundry there and the washers and dryers were very clean as well, we will definitely e staying

fairly new facility. easy access. nice amenities. pool, outside grills, laundry, gym.

laundry worked very good and did the job perfect

staff, excellent breakfast, comfortable beds, close to everything, nice pool, laundry

pool, grills, and laundry.

needs a change dispenser for the laundry room.

we stayed in the king spa room and the room was awesome

staff was very helpful and it was clean, the breakfast was delicious and the pool was fun for kids of all ages

room was clean and the breakfast was good and there was parking at all times

staff was great, we loved the pet friendly environment, it was clean and the breakfast was great the location

only problem i encountered was that the dryer in their guest laundry room was not working correctly

laundry room

expensive issues with laundry facilities not working- but maintenance did ensure that i got my laundry done in

we enjoyed the pool and santa singing

indoor pool was small

of the laundry to my room was not ideal, the going between building was a pain at times

room was located near laundry room lint was all in our room and there was an unusual smell in the bathroom

bright idea was it with installing bluetooth connected washing machines and dryers in the guest laundry

room was located on the ground floor near the laundry room

the view, close to everything. great breakfast. the shower was perfect. laundry room close by.

oh and i noticed on my way home that a laundry is available for guests

near laundry facilities and could hear staff talking early in the morning

my room was adjacent to the ice machine and laundry facility

long walk to room and coin laundry

beds are wonderful, large rooms, loved the fireplace too

clean and nice kitchen setup availability. modernized rooms.

the warm breakfast was delicious each morning

great breakfast very good.

comfortable. front desk staff excellent. good breakfast

the pool is heated so my family enjoyed swimming in it in mid april

clean, great breakfast and layout of hotel and nice gym and free laundry service literally one of best normal

also i liked it because it had free laundry and a large refrigerator with a freezer

spacious rooms and a small kitchen was great

rooms spotless and very spacious, breakfast was fantastic and my kids had a blast playing at the pool 10 out of

the pool is a bit small for the size of the hotel but the kids really enjoyed it

needed to do a load of laundry

fitness room laundry room perfect location different places to set and read or chat

laundry facility was great

also the laundry facilities came in handy after a heavy rain storm

asked to change sheets and clean room and they said they would but did not and trash and dirty laundry left in

no chair in the laundry area.

seems like wifi issues follow me ud83eudee4

the location was fantastic, the staff was very friendly, great breakfast and very clean property

breakfast was absolutely amazing the staff was so kind and the pool and the hot tub was amazing

only improvement would be the internet/wifi connection

a blanket for our room due to not having one and was told he was busy and couldn t get it due to laundry being

no laundry in facility.

staff and pet fees high!

the connected bar had great food and tons of beer on tap (my mango brew was awesome)

was sandwiched between a go cart park and a goofy golf attraction

it was nice to do laundry at night since this was only one of the three hotels we were staying at on this

the fact that the hotel is so close to the landing. free laundry use. fairly close to dollywood.

the free laundry room is a nice surprise

laundry room could have been easier to find.

clean, family friendly, free laundry facilities

love love love the pool

for both smaller children for safer place and the other swimming options available as well as the breakfast cafe

my grandson love the pool he had a blast

the breakfast was good

the staff was wonderful. the rooms were exceptionally clean and the breakfast buffet was great.