villa was super clean and comfortable had a kitchen laundry and jetted tub

the room was great and the pool was great!

very comfortable unit with everything a traveler could require- washer/ dryer, kitchen, free parking, pool,

parking great

mountain views, very comfortable unit with everything a traveler could require- washer/ dryer, kitchen, free

they have a laundry room on the first floor that is only $3

nice views, swimming pool, upstairs play area.

the rooftop bar restaurant lounge and outdoor area are fabulous and the food is great

pool, rooftop dining/lounge, close to everything

cleanliness breakfast and location

an elevator was always a hassle and a long wait (one of the elevators was out of service), the laundry room was

no coin machine in laundry room so it was a pain trying to get change

laundry on every floor

my son found a girl's sock in his bed (i'm hoping it was stuck in the laundry and not that the sheets weren't

shuttle service to dollywood plus a beautiful outdoor pool and adults only hot tub

laundry worked very good and did the job perfect

staff, excellent breakfast, comfortable beds, close to everything, nice pool, laundry

fairly new facility. easy access. nice amenities. pool, outside grills, laundry, gym.

that it had a laundry room

pool, grills, and laundry.

our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

we had 2 spa treatments and then spent a couple of hours at the pool

pool area was really nice

and the property with the pool and hot tubs plus firepit and rocking chairs make for a great relaxing stay

it s beautiful, so much to do. loved the food and all the activities for the kids.

long walk to room and coin laundry

near laundry facilities and could hear staff talking early in the morning

my room was adjacent to the ice machine and laundry facility

oh and i noticed on my way home that a laundry is available for guests

kitchen area with a sink

very quiet and clean. good breakfast choices.

my kids loved the water area

i love that it s pet friendly and close to dollywood!

loved the bar and restaurant

handicap parking was tough to come by.

no laundry in facility.

a blanket for our room due to not having one and was told he was busy and couldn t get it due to laundry being

around and take care of all your business or do whatever you wanted to do the inside pool the kids love the

location was great next to karts and mini golf

very nice restaurant/ bar in the hotel so you don t even have to leave if you don t want too

also i liked it because it had free laundry and a large refrigerator with a freezer

clean, great breakfast and layout of hotel and nice gym and free laundry service literally one of best normal

clean, great breakfast and layout of hotel and nice gym and free laundry service literally one of best normal

everything was great! especially the breakfast

spacious rooms and a small kitchen was great

nice fireplace, bed was better than some, but could have been better for the price

the outdoor pool is large

indoor pool could have been bigger.

just missed the bar and happy hour and room cleaning

there was an indoor and outdoor pool, fire pit outside and a restaurant and bar inside (the bar has happy hour

they did offer their laundry room after checkout but at that point i wanted to get outta there

since the covid-19 problem, but when i'm paying for a service, i should not have to return soiled laundry to

laundry facilities had only 1 washer and 1 dryer

was not aware that hampton inn became a pet friendly hotel allowing pets to stay as well

the breakfast is always good with lots of choices

found old laundry in the closet from a previous guest

we ask for extra towels and he said he couldn't give us none cause laundry people was already gone

the way they kept the kitchen when the door would swing open, it made you want to vomit

told my kids the elevator may stop working

was difficult getting in or out of hotel parking lot due to traffic

the warm breakfast was delicious each morning

also we had a room facing the pool and the children out there were very loud

breakfast included is just icing on the cake

great breakfast very good.

the pool is heated so my family enjoyed swimming in it in mid april

breakfast was great location was great will be visiting again.

the pool was a huge hit for the kids

lots of kids but that wasn t a issue

our kids loved the outdoor pool. like location and the room was comfortable.

the kids loved the pool!

didn t have washing powder did laundry. was out of stock. had to make a trip to the store.

also the laundry facilities came in handy after a heavy rain storm

no plastic laundry bags for dirty clothes

asked to change sheets and clean room and they said they would but did not and trash and dirty laundry left in

have a laundry facility not listed in amenities

with walking distance to the island, breakfast vouchers with a nearby pancake restaurant, and laundry machines

the free laundry room is a nice surprise

clean, family friendly, free laundry facilities

it was nice to do laundry at night since this was only one of the three hotels we were staying at on this

the fact that the hotel is so close to the landing. free laundry use. fairly close to dollywood.

i couldn't use laundry room or ice machine

rooms smelled and were not very clean. elevator, laundry and parking lot were dirty.

have no complaints about this place except maybe that the laundry room never got unlocked and it was only place

ice was located in the laundry room which 100 degrees

we had complementary breakfast,room was nice,pet friendly,laundry,karaoke

no chair in the laundry area.

there is also a gym, which we didn't use, lol

kids had a blast

had to complain about anything it would be the facility didn't have smaller bicycles for younger kids

kids loved the pool and hot tub

needs a change dispenser for the laundry room.

the kids loved the pool and breakfast

lots of kids in hot tub.

a very nice variety offered for breakfast

location. wifi. breakfast availibility of ev charger

our second room was by laundry which they did all night

the laundry room needed some tlc. ecerything else was great.

rooms. beds uncomfortable, staff rude , rooms dirty m. laundry (dryer) expensive didnt dry

wonderful stay, laundry on site,plenty of

the laundry room didn t seem very secure to use

i enjoyed the laundry area

kudos to the laundry attendant

room was on second floor of building b and it had the laundry room near my room so the dryer started going 8 in

i ve stayed here multiple times and just learned of the laundry facility as well as the gym

laundry is whole thing in our world

only problem i encountered was that the dryer in their guest laundry room was not working correctly

laundry room

expensive issues with laundry facilities not working- but maintenance did ensure that i got my laundry done in

we enjoyed the pool and santa singing

also, the breakfast is out of this world

there was a game room, laundry we used both

fix laundry facilities

manager is kind, zach can get you discounts on events, love the lazy river, game room, and laundry

scent of the laundry stuff was way too strong, the hot tub wasn t working, the ice machine on our floor wasn

has a wonderful breakfast, game, indoor lazy river ride and laundry room

make the laundry facilities cc/debit card friendly

is a coin laundry with one washer and one dryer

nowhere to get change to do laundry

no charge machine to do laundry

i didn t mind making my own bed but had issues with trash and laundry and i had 2 kids and i wish we could

the room they put us in still had dirty laundry and trash from the last guests

breakfast hot and good

the wifi was slow but we were barely there so it didn't make much of a difference.

there was trash left in our room from previous guest. wifi was not all that great for me.

exactly what my kids wanted with the pool and hot tub

couldn't make change for laundry facilities

no laundry. ice was only on 2 floors. not much close parking

they were doing laundry

for 4 towels and wash clothes and she told us to put our 4 dirty towels and wash clothes in their laundry shoot

location loved the ice machine and laundry room and the outside pool and the beds were

of the laundry to my room was not ideal, the going between building was a pain at times

room was located near laundry room lint was all in our room and there was an unusual smell in the bathroom

room was located on the ground floor near the laundry room

the view, close to everything. great breakfast. the shower was perfect. laundry room close by.

bright idea was it with installing bluetooth connected washing machines and dryers in the guest laundry

was loud with the door opening and closing late into the night and early in the morning and the laundry and

a little outdated laundry room was small and at the end of hall should be more centralized elevators were more

it was the first time i have ever smelled the laundry detergent on linens in a hotel

room was located near the laundry on the first floor

our room was too close to the laundry room and the noise was a little loud

they also have laundry facilities and a pool, but we didn t use them

ladies at the front desk and another lady working today we're kind enough to hold some laundry i accepted dentoy

at least they were kind enough to give us a dollar to dry our clothes in the laundry facilities

towel were hard and sticky ( poor laundry)

who asks guests to being their own laundry down

only little thing was there laundry

husband had an allergic reaction to the laundry detergent that the sheets was washed in, we informed the front

free wifi

no view, breakfast, an no parking.

no wifi

broken laundry, dirty room when arrived

made noise every time we got out of bed and the room they gave us was right next to the hotel laundry room

they actually accommodated our early check in which was amazing!

very clean, great breakfast, rooms was always cleaned and stocked with new towels

it was so beautiful and having the pool and hot tub 24/7 is fantastic.

we do not like the laundry room noise

had to go back to the front desk several times because they didn t have any clean in the laundry room

wish they would have had laundry on every floor

was close to the shows we were to see, enough parking, side door and the elevators were right there

cable selections were limited in the room and the gym

really any issues other than quarters not being available to do some laundry but by the middle of the next day

who traveled with us rec'd the only 1 st floor room which was next to the hotels laundry and maintenance room

i liked the idea of having laundry facilities

great laundry facilities

the facilities were very accomodating for our needs with the breakfast buffett and laundry room etc

laundry facility onsite it excellent, staff was friendly, and parking was not bad at all

super small laundry room

laundry

the breakfast room was on the 4 th floor. needed to be updated staff folded laundry in the lobby

of the staff were nice, i liked that they had self service laundry for very good price, and great

needs updating laundry dryer didn't dry my family's clothes

the beds were great and the spa and pool was awesome

the continental breakfast is good

pool was clean and warm

nice room and good breakfast. close to everything

we was right next to laundry room and it was loud around 7am from the staff rolling stuff up and down the hall

parking was very difficult and maneuvering around the lot and parking facility was stressful.

room service

suspicious people cutting threw parking lot day and night

pool was clean and poolside fire pit very nice

328 at end of hall had a natural gas smell, i think from the pool or that huge laundry vent

loved that this hotel had a laundry room

without your eyes burning staff was not very friendly dryer was not working when we went to do laundry

new, computers with internet access available in common area, free breakfast - nice selection, laundry room

laundry caught fire on our last night, i don t feel staff was prepared for such an emergency in

we were on the first floor near the laundry room and pool so, it s possible that was the reason why

cleanliness and availability of water, coffee, 24 hour pool and laundry and breakfast

i woke up both mornings with red swollen eyes, it was one of 2 things the pets or the laundry detergent used

the housekeeping laundry room was across the hall from us, not sure if that had anything to do with the noise

how the pool is open 24/7 as well as the laundry room, the snacks you can buy at the front desk and coffee makers

on site laundry plus

needed laundry facilities for guest

also, we had reservations and our room was next to the laundry area

the two encounters with the front desk staff (check-in and change request for laundry) was somewhat uncomfortable

wifi was spotty.

i enjoyed the friendliness of the staff, the heated pools, modern gym and laundry room

rooms for a family of 4, beautiful hotel, very nice pool with a lazy river (the kids loved it)

we were really happy that the facilities like the gym and pools were open 24/7

the fire pit, indoor heated pool with furnished tools, arcade, and gym were wonderful for the family

everything was 24hrs except bar and bistro... it was clean and cozy

i made use of the laundry in the hotel which was a plus

), and extras (b fast/pool/laundry)

dryers in the laundry room were a joke

laundry facility was clean and cool

downstairs to laundry facility, and that housekeeping was very limited

the condo, a very spacious bedroom and the washer and dryer in the room would have saved doing laundry when we

also had to call for supplies (toilet tissue, bedding for couch bed, laundry detergent)

room was spacious and kitchen was loaded with cooking supplies so we were able to cook some

wifi was very spotty

good location. friendly staff. indoor pool and mini golf. room was very clean.

very thankful for the laundry room on site as well

laundry was expensive didn't want to do it any ways

great laundry

thank you that all linens had no smell of laundry detergent

i used the laundry facilities - they were very nice & affordable

the laundry room was great and enjoyed the fire pit.

onsite laundry facility but one close by breakfast was alright room always clean and service friendly and

hot tub had brown and black stuff floating in it and the laundry facility needed to be cleaned up a little

came and took notes, beds weren't made again on second day, but was advised because the laundry was still being

laundry room has a washer and dryer and wasn't dirty as most are

towels to laundry and pick ip clean ones

felt like our unit was a home away from home, with a fully equipped kitchen and laundry - even detergent was

the laundry room and floors looked really clean too

loved the space inside. laundry room, and the kitchen is great.

bathrooms on both floors/full kitchen/laundry facilities

the guest laundry was clean and the room was clean

loved the fact there were laundry facilities on property.

laundry facilities were broken

space in the room,the kitchen area,pool,and laundry onsite

machine was at the other end where we were, confusing how to get there it was long walk, no laundry basket, not

drawback i ever have is i wish there were laundry facilities on the 1st floor

breakfast was really good also

the location was awesome. great parking. everyone was very nice.bed very comfortable.

my only dislike was the small size of the gym room.

really enjoyed the lobby area with fireplace

easy parking and the main lobby offered free coffee/tea and treats throughout the day, along with laundry

loved having the laundry facilities available

the lazy river the location the accommodations the laundry in each unit

there were some basic starter items like paper towels, dishwasher detergent, and one pack of laundry detergent

condo was stocked with dishwashing supplies, one load of laundry detergent and enough trash bags and dishwasher

the outside door where the laundry room was that area was dirty

i didn t like having a room by the laundry room

was no breakfast or laundry room toiletries were not replenished bathrooms are extremely

i liked that there was a laundry machine on site

of the first floor and the first night we were woken up every few hours hearing someone do their laundry

at the front desk, often outside the front door smoking no change machine to get quarters for laundry/no detergent

clean laundry room

also, i went to the laundry room and only the washer was working so i had to wash my clothes and hang them all

is limited coffee not ok beds and pillows not comfortable laundry machine does not take credit

plus, we were right next to the laundry room, and people use it at night

laundry facility is an extra perk

they had a laundry area to wash your clothes. staff was friendly and helpful was clean.

they don t pay attention to stuff in room like no laundry bags, no clean tissue in box

parking was difficult

clean, gym, food and staff

laundry not working

laundry out of order

like the location of room because it was beside the laundry room

room was facing the laundry room and coke machine

the laundry room was clean the washer and dryer worked really good

it was easy to find, and clean with restaurants close by, onsite laundry, and friendly staff.

was slow,stairs were on opposite ends of hallways,laundry was in another building with no signage(i seen) no

laundry facilities in a different building

shower head and floor were moldy. 1st floor close to laundry had a smell...

our room was next to laundry room so lots of noise and there is no sound proofing from room to hallway so you

no heavy blanket/comforter on bed just sheets, not horrible and probably saves alot in laundry

the laundry and trash was being thrown off the balcony by housekeeping right i

location- laundry carts on front of the window, room was not clean properly, no additional shampoo or

have also been great to have an elevator for those needing one due to wheelchairs or when doing laundry

went into the room there was a dirty wash cloth (brown on it) in the sink so i went down to the laundry area

room was noisy beside the laundry

the location was perfect. we loved the fireplace and the size of the room.

side of the bed so you fell off the bed a lot, tv didn t work properly, house keepers had their kids at work

a little loud with small kids

side of the bed so you fell off the bed a lot, tv didn’t work properly, house keepers had their kids at work

we were happy they had somewhere where we could do our laundry too so that was a bonus

love the idea of having an awesome room, indoor and outdoor pool, laundry room, fabulous service all in one

laundry unit near the elevator side, clean and easy to use

beds to fit large family pool area was nice had laundry facility that was greatly appreciated maid service was

the laundry cart being pushed outside the rooms was very noisy

noise-we stayed in room 105 and it is next to the hotel's on site laundry room

missing a laundry

the laundry was was right across our room which was awesome also

and they have laundry facilities

doesn't have a laundry but there is one nearby - a very minor thing.

staff they waited late to check in we did not realize check in was at 9 polite great people great breakfast

the evening deserts were amazing in front of the fireplace

breakfast was exceptional and beautifully layed out.

the jetted spa tub was unable to fill completely with hot water. we never got to see bella!

fireplace in cabin was great

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump

no breakfast offering, and very few parking spot.

pool/hot tub is great

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump

pool is very small and the design with a shallow top tier separated from the not all that deep

we drove and were a slightly extended stay at the lodge we would have liked a more accessible laundry facility

laundry facilities were available at a fair cost

there is a nice laundry facility but it is located in a different building, you ll have to ask the front desk

no laundry in the lodge. but it was not a far walk to the laundry room at the rv side

other guest smoking in the building, not having laundry equipment at the main resort building