i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

i didn't get to swim in the pool, but it looked nice

location, bar with food options, shuttle

the on-site gym had very good equipment - definitely a plus

hotel was close to the airport and they had a free shuttle from the airport. rooms were clean.

dirty laundry and garbage left in the hallway all night long and was still there this morning

washer and dryer on site ud83dude11 but there was a laundry mat across the street , super wash they charge $2

i didn't/don't like the fact that the pool and breakfast price is included but not available.

the bar and location

restaurant was closed, the bar was closed, the hallways were hot, and the ac in our room would not cool down

booked a king non smoking

the wifi was almost non-existent. didn't work most of the timw

everything was great for price!!! pool nice and big

i had a non smoking room and the comforter had burn holes in it.

the swimming pool and the people who work there

our bedding we slept in needed some laundry soap or spray and wash to get rid of dirt and stains on parts of it

so my mom put down what she thought was carpet, fresh, end up being my scent beads for laundry

especially liked the laundry service available for our use

the motel had a laundry room that was the only positive about it

for the occupants in the room, had to ask for more, they were out, had to wait a few hours till laundry was done

spacious rooms. great pool.

shuttle service to the airport

the pool area was beautiful and parking was easy

there was no shampoo in the room, not enough towels and a used bar of soup in the tub

lack of amenities due to pandemic (i wanted to use a hot tub or pool but it was closed)

the convenience laundry

was close to our shop for parking and the breakfast was very very good

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

loved having the shuttle to the airport

parking is a little tight but not to the point of inconvenience

laundry facility was not working(the machine that sells soap went to front desk was told to contact

on site laundry

the laundry facilities also failed to spin properly, leaving my work clothes soaking wet and making me

the location of the property was good. also, it was pet friendly.

staff, breakfast, clean carpets

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

dirty laundry on hallway floor and the smell in hallway

shuttle driver was very pleasant

free shuttle service to the air port.

that it was no microwave in the room i had little kids who needed their food warmed up

location and shuttle service. driver was super!

it didn't serve breakfast but that's ok i still love it

free shuttle to and from the airport

transportation to/from airport, free continental breakfast, bar on site, next to an ihop, microwave/mini frig

to airport with free shuttle at any time was very helpful, the free breakfast was nice, the reception manager

great customer service staff were great breakfast was hot

free airport shuttle, close proximity to airport

the staff offered us the use of keeping our vehicle in long term parking with the use of shuttle transportation

good service, cleaning room , very close to airport, and they has shuttle day and night!

the shuttle is a great idea!

laundry was free if you brought your own detergent the shuttle was convenient

every where, water not hot, toilet barely flushed, bed too firm, roaches, hallways smell bad, carpet damp

there is a gym but none of the machines work

said it had airport shuttle said it was not operating

supposed to be working the front desk was at the mexican restaurant down the street sitting at bar drinking

i especially liked having the laundry services available

location/ free parking

breakfast was good.nice to have the shuttle for the airport.bed was very comfortable.

the pool need more shade for the people who don t swim but just watching there kids

location loud. gym not maintained. not connected to airport.

was given a ground floor room on a hallway that had laundry, staff-only rooms, and meeting rooms

laundry room was as dirty

clean comfortable rooms and a nice complimentary breakfast

and the continental breakfast was amazing

the spa tub was awesome

guest laundry available.

young lady was very helpful and even offered me fruit and cereal to hold me over until the free breakfast offered

breakfast was decent

close to airport breakfast included wifi included free parking, if you could find a space

breakfast wasnt that great :/

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

nice neighborhood, friendly staff, and a good breakfast definitely are some of the key factors that i would

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room

parking was easy is awe s

breakfast

affordable if you have no one with you and no pets pets are allowed breakfast around stores , restaurants and

our non-smoking room there were cigarette holes in our blankets

the pool heater was broken and we were never told about it until the kids went to jump in

an older property but clean and good parking

bed and couch were very comfortable; the suite kitchen fully functioning; parking and finding the property were

2 bed rooms. pet friendly. kitchen refrigerator and was located in the back corner

the pool was nice and eateries were within walking distance

breakfast ended to early .

was incredibly clean, the staff were all friendly, efficient, and knowledgeable; the breakfast was excellent

friendly staff, spacious room and fully functional kitchen.

it included breakfast too, but we missed it due to an early flight

the staff, short time we had in the pool, and the nice size of the room!

parking could be a little better.

it was better but the kids running through the halls were inevitable (unfortunately)

the breakfast was very good with many options and an extensive eating area

the parking was great the room service was great also swimming at the pool was very comfortable

free wifi kept dropping off such that it was not really that useful

room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

didn't really eat breakfast until the last day

breakfast is been charged and you get 3 items! not even fruit!

the breakfast was bad. nice area though pool was extremely cold!

i had any complaints, it would be the laundry room being too small for the amount of guests and the breakfast

hotel amenities are great especially the happy hour and laundry facilities

laundry was free! room was clean and nice. good location near whole foods.

need laundry a bit more

desk staff were extremely helpful, free guest laundry

comfortable beds...access to laundry great!! nice pool!

laundry facilities were out of order

i couldn't get the wifi

wifi did not work

free breakfast and no parking fees.

breakfast. more options of items and or variety. laundry unit is extremely expensive.

the laundry facility

laundry facility was horrible - no laundry detergent in the vending machine - only 3 compartments

too loud, no blow dryers to use, dirty laundry piled in hallway

the kitchen and comfortable beds and air condition good breakfast

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

shuttle from airport was great

parking garage was an excellent addition also

free parking and in new orleans that a huge deal

be made aware of large groups booked at same time, pool closing

on check out there was a room service charge that i did not place

had a gym with various options to get a decent workout in

bar closed at 22:00 p

housekeeping everyday, room service option, restaurant for breakfast and dinner ( french toast amazing), bar

loved the view as i requested an early check in i wasn t able to get the room i wanted.

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

i couldnt get in the laundry room to get a cart so that we could load our things

laundry and gym facilities very close and clean

beautiful pool and sitting area property also jas a laundry room

loved the fact they had a laundry room

the pool was closed the bathroom ceiling had a leak and no free breakfast.

nice hotel great bar and food. staff was great.

breakfast

lack of parking for guest

the location was great and the bar at the hotel

good wifi. free covered parking

gym was very basic and bare

room stunk. carpet filthy. pool not available for use.

was misinformed on a facilities nothing i was told was true there was nothing open there was no room service

the pool and courtyard area was clean

room service

coffee bar breakfast was excellent

you don't get free breakfast and there is no indoor pool

gym was clean and easy to use

seeped into the cupboard from the laundry room next door

was nice to have a full kitchen to use

the pool needed more regular cleaning.

only one t.v. downfall when traveling with kids

quiet, loved the kitchen would stay again

our room was large and comfortable, and the use of a diy laundry was much appreciated

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

it also has an exercising room and a laundry mat in the hotel

such as the pool and hot tub, the workout room, and the laundry room

laundry room was clean and affordable

the gym/ laundry rm area was needed to be vacuumed and swept

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

cleanliness,laundry facilities and helpful staff

big room, full kitchen. perfect beds. friendly staff

the room was clean and spacious along with an actual kitchen setup.

i like that they have both kitchenettes and laundry facilities

great staff! laundry room and gym.

had truck parking and laundry.

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

laundry of the sheets need to improve, sheets did not smell fresh...!!!

improve the laundry sheets did not smell fresh!!!

ice maker broke down and guest laundry present but out of order

free parking, free wifi, breakfast included (eggs, bacon, waffles, cereal, toast, yogurt etc) and a

not realize that it is what i call a working person location, such as kitchenette, etc

staff accommodate me for an early check in due to my long drive

was trying to do something wrong by asking for a key that worked and asking if he could give me a smoking room

i likes that they had a pool .

people on the downstairs floor were smoking and my family and i had to pass through there

luckily thur had one room left but it was a smoking room and it

free to do laundry, just bring detergent

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around

we had to go the the breaker box in the laundry area to restore power

wifi was strong

there was very poor wifi on out last

there was no laundry

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

parking in a secure parking lots with camera

wifi didn't work in the room and that was just horrible

the wifi did not work

the laundry running until 11:00pm

laundry on site

good ambiance and with a laundry facility . excellent

somebody scratched my brand new truck in the parking lot and put a 16

the ice machine wasnt working. room service kept coming to the room

breakfast, all carbs; exersize equipment in need of repair

i liked the comfort of my stay, the bed, the easy access to complimentary breakfast, the stairway was a comfort

cold water for breakfast tea two days in a row.

breakfast standard - nothing that was a stand out. temperatures and presentation fine.

i couldn’t do early check in, then the room i was placed had roaches ud83eudeb3 then they never cleaned my

the wifi signal of the house didn t reach the third floor - so the only access for wifi for third

the wifi was dreadful on the 3rd floor

parking is easy

and we even had a parking space right in front of the house

the wifi connection was not very strong and was not able to work on my computer.

if i had to say one thing it would be that i would have liked if they had laundry facilities

the spa tub was wonderful.

no room service, no breakfast. not stated on booking form. yet still charged for parking.

to covid 19 everything was closed or locked and there was no breakfast or room service we had to order uber eats

location! and a sweet little pool to cool off in the afternoon.

we just returned from a cruise and had some laundry to do the laundry room was nice and the machines worked

we liked that there was a laundry available that we could wash clothes at and dry them

very well breakfast was great with fresh spinach and fruits bed was very comfortable we used laundry , which

had a laundry room also

self service laundry was used great idea

the desk stated the laundry was closed

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

everything besides the breakfast it could ve been better

clean and well-equipped with kitchen and washing machine and tumble dryer so you can have your laundry done as

did i mention the free laundry

the staff was very nice to us and gave many recommendations on places to eat also they have a laundry room for

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room,

no carpet ~ free laundry

don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

free parking was much appreciated

free breakfast was good, parking is a little tight, and the outside of the building looked dated, but the rooms

the breakfast and staff was great

for parking, not enough laundry service offered

good having a laundry facility on site

the breakfast has some issues the laundry was not working as it should

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

dryer did not work properly in the laundry room

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

pool and jacuzzi were good

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

pool is nice but small, we loved the hot tub though

small pool, no breakfast, no exercise room

laundry room

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

do not recommend leaving your laundry unattended in the laundry dry room as a guest swapped out my clothes for

i loved being able to do laundry

no overflowing trash bins in the laundry room or the vending machine area

i loved the refrigerator and microwave in the rooms and the laundry facility

laundry had really good service the the dining inside the hotel was amazing very good

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

i used the laundry

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

theres no outdoor heated pool or laundry facilities that were advertised

staff was hard to reach on the phone for laundry services or any services for that matter.

rooftop gym and pool was a plus

comfortable luxury close to trolley. great gym.

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

also, the gym is tiny

i didn t like that the rooftop and gym was closed

very clean, great staff, free water bottles in the gym.

no wifi when i arrived so couldn t be given key to room for hours

a couple of homeless people were harassing the kitchen staff in the morning but they handled it well

breakfast was not good at all. the menu need to be update with more options

breakfast was good

a little extended time for the breakfast

the room was clean and comfortable. loved the partial kitchen condition.

also, the lady from columbia in the breakfast area was very friendly very hospitable and friendly

pool and laundry room could ve been better

coin laundry

maybe the detergent used to clean the laundry needs to be upgraded

laundry area useful and ice machine on every floor

help always in way with dirty laundry , carts they had to use guest

the laundry was communal but very nice and easy

location, cleanliness, low noise levels, having a kitchenette, and the convenience of an onsite laundry and gym

location, the gym, the laundry room, and of course the room

the laundry room should also be coin and cash and maybe some products like laundry detergent and dryer

there was a full size laundry room that i always take advantage of

not having a self serve laundry room, and the pool bar could stay open a little later

everything they made me feel so welcome in every way. from valets to room service and venues.

not eat breakfast only room service

loved that room service was available 24/7

the lobby is stunning g: the sazarac bar top drawer; very short stroll to sanger theatre.

a laundry room would have been great bigger pillows

not to mention the hotel, room and bar was absolutely beautiful

room service/restaurant menu was very limited.

nothing except for the bar closing it should be open ever evening to cater to guest

super comfy bed and good wifi

very good value diy laundry

onsite linen service meant having *no sheets* for *two nights* when the laundry service couldn't make a delivery

the location is nice & i loved the pool roof

been driving for 6 1/2 hours from katy tx i get my room put my ac down to 60 mind you i have 2 kids babies at

the pet policy is excellent

good laundry room too

one stove burner did not work. no laundry detergent for the laundry room

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

nice laundry facilities

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

the bar was awesome and the spa was amazing

bar stools were uncomfortable at the bar and back ground music needs to be played in the

not enough vegetarian fare. pool hours can be longer.

no pool, courtyard, spa treatment - all of those things not available

wish they had a bigger swimming pool

the location was great and the cleaning , room service and bar staff were great!

wifi signal in room

we sat at the bar which was awesome

would book again but hope they consider the option of a mini bar in the room

the bathroom needs better lighting and they should have free wifi

laundry facility wasn't working properly.

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

coffee was absolutely the best we had anywhere on the trip, bar none

two young kids slept on the sofa, which worked out fine