needs laundry. no breakfast when we were there.

awesome location, friendly staff, secure, great pool area, not even that loud

better on property bar and have an on sight resturant

comfy bed, wifi was fast and free, location in french quarter but not bourbon street

it would be nice if hotels had a little stool in the bathroom for kids and short people

there was no laundry facility to wash his backpack or clothes that it spilled on

no laundry - either self serve or laundry service. no microwave.

shout out to the small bar and restaurant, all good

free wifi was hard to connect

no room service.

great pool

the pool and amenities were wonderful

cottage 1 was very well laid out and furnished. lovely pool. good grits. great location.

cottages are haven of tranquility in busy french quarter. pool is an extra bonus.

the pool was a little cool, but so was the weather so it s understandable why.

the bar was a nice treat

i had to stand in a specific spot in the room to connect to wifi, this was a nuisance

fantastic cocktail bar and nice cafe

bar with live music in hotel

there is a fridge, good tv, & strong wifi

only thing i did not like was there was no laundry facility inside the hotel, but other than that it was very

happy hour at bar was great

location, comfortable rooms, very nice staff, coffee and ice water in lobby was nice, beautiful pool

was not able to reach room service after repeated calls to get a breakfast

the hotel restaurant bar was not open even though they said it was

laundry facility at the hotel for guests

my only suggestion is if there was a place for laundry on site.

pool area looked nice

the pool

bathroom been updated. excellent room service. nice roof top bar

a laundry service would be a bonus!

walls are a little thin so you can hear people walking through the corridors at night, and the laundry service

bar and pool area

* unsecured wifi (no password) * staff going into the room a minute after i left, when the do not disturb sign

there is even a lovely pool

no laundry (self service) facilities

it needs a guest laundry room, otherwise excellent and when visiting new orleans i will stay in that hotel

no guest laundry room.

also seemed to run out of everything, no teabags because someone didn t order them, no more laundry bags

no laundry facilities or breakfast

the pool was great

beautiful boutique rooms, gorgeous and peaceful courtyard with a pool

a gorgeous building with balconies a central courtyard and a pool

the brick archways and stunning courtyard pools made for wonderful vacation photos

wifi was spotty

good location, spacious rooms, lovely courtyard, and great to have a kitchenette.

the balcony over the pool was divine

full kitchen and sinks in bedrooms was great

beautiful french quarter property with private courtyard and private pool

to everything but still quiet at night, room w balcony was a plus, it was great having a mini kitchen area to

my clothes out for laundry and was told it would be a one day turn around

used the laundry service once but it was delivered back to the wrong room

to bring laundry down to main lobby was odd inconsistent and confusing emails pre arrival door staff very

rooms, pool is very convenient, decent gym w a vice view

french quarter location, amenities (pool,gym,coffee machine,bed linens) and magnificent staff

the laundry was communal but very nice and easy

location, cleanliness, low noise levels, having a kitchenette, and the convenience of an onsite laundry and gym

the laundry room was temporarily out of order

complimentary laundry facilities are available, just bring soap

had all the facilities you need including a laundry

we actually used the laundry to wash some clothes and that was a

there was no complimentary laundry products

helped that hotel had laundry facilities could do washing in hotel

great spot. beautiful hotel. lovely staff. love that there is an on-site guest laundry.

property did not have a pool on site and the laundry services were not available

1.did not have laundry for guest. 2. pool needed to be heated.

old laundry from previous guests were even still in the room

no reasonably priced laundry facilities

the bell desk went above and beyond in settling us in and helping with laundry

excellent staff. the pool bartender was very friendly and helpful as were the front desk people.

and the laundry was out of action

location to bourbon street, guest laundry and the staff were absolutely lovely and so

not having coin laundry available.

location one block from bourbon st, close to the laundry facilities.

have to pay for guest laundry and no

we loved having a full kitchen to make breakfast together and we utilised the laundry facilities too

laundry facilities weren't something we thought we needed until i sat in something suspicious

did not have a complimentary packet of laundry detergent provide a later checkout time

big comfortable beds with good amenities, including laundry services

the room was super quiet and they have fee washing machine to do the laundry available 24h that we really

small room, when we walked the halls, trash bags all over, along with dirty towels and other laundry just laying

us to a clean room, or better yet not have piles of laundry and garbage scattered all over the hallway

there was no laundry service

hallways were filled with pikes of dirty laundry, some even bloody, as well as broken hangers and pieces of

he guy told us that s all they had left & the laundry would be back at 2pm

although they didn't have laundry services onsite we were directed to the corner laundromat (which was a surprise

no secure parking lot/cameras on it, no laundry machines to do your own laundry

would have loved a laundry area on site.

not clean personnel not smiling not ready to serve or help no laundry

laundry facilities to use on the property would have been good.

could only order room service....we did not.

i think the pool was still closed, but covid of course

pool area didn't have chaises the worst , uncomfortable iron benches please rethink that area for

hotel needs updating. no hot water for shower. warm food (room service).

i loved the room service, including the table they set to serve meals

a laundry room would have been great bigger pillows

bar is fun and with a hip ambience

would have liked a more extensive room service menu

asked for an early check in and check out because my flight didn t leave until later

super comfy bed and good wifi

they washed and dried our laundry

they also provided us with the code to the laundry room where we grabbed extra blankets and toilet paper

perhaps it was from the hotel doing laundry

didn't get access to wifi until just before leaving

kitchen was modern and new, but lacking general cooking utensils

laundry service is very expensive, but probably pretty standard for such a fancy hotel

also the muhammad at the bar was respectful i enjoyed his company

the staff was phenomenal always greeting you with a smile from the valet to room service, i was very overwhelmed

the gym was awesome

wish the pool was on the top floor.

room was near the staff laundry room

like the self laundry service with free detergent and dryer sheets

laundry room under renovation

it was around the corner from the elevators, next to the vending machine/ice machine and the laundry room

& my girlfriend had severe respiratory allergic reaction to cleaning products used in the room or laundry

very handy to have use of the free laundry facilities which were very good

there's complimentary guest laundry (washer and dryer) which is highly appreciated

free laundry ad laundry supplies were really

not able to use laundry facilities as upgrade work in place

laundry facilities were excellent

blowing horns early in the morning (not the hotels fault nothing they can do about this) and laundry being

there was no elevator and no way to do laundry

in time, laundry, it is a four star but it has no breakfast, the man who carries bags is no

housekeeping was just ok- left laundry outside our door, didn t clean coffee filters

one of the bellboys was helpful telling us where to get our laundry done when the hotel refused to do it

we were told it s the kind of laundry detergent they use but i still felt grossed out

hallway always had the laundry in the hallways ( maid service) like 5-6 bags

electrical outlets not functioning, ac a bit finicky, tv channel selection a bit limited, no laundry service,

you can walk across to marriott there is big shop to buy hot or cold food and laundry on the 5th floor

the noise of kids. not your fault

not having a self serve laundry room, and the pool bar could stay open a little later

gym was great

the lobby, the pool, the robes and slippers

nice bar in the pool area

pool was well maintained with attendants very helpful

under construction no place for breakfast no lounge no laundry no view very unhappy

courtesy of the staff, clean room, and location. also, the laundry facilities for guests.

loved it ! greer room, laundry was very convenient and very friendly staff

i wish it allowed pets

location great. staff all friendly and helpful. bar & restuarant so convenient.

no laundry. no breakfast.

just older place needs some tlc and better wifi

really loved the vintage look, clean pool, private and very clean great property

visisted new orleans in august, therefore the days were rather hot - we loved the outside pool, that was never

the room was direct access to the pool

also no free wifi

very expensive, but still required to pay for wifi service. bathroom was very mediocre.

wifi was not free

wifi charges, they really should be free.

room service, staff were extra friendly and helpful

nice to have free laundry facilities

appreciated access to filtered water in the lobby and access to laundry facility

i even worked out and did a load of laundry for free

rooms were very spacious with full kitchen and fridge set up

works during our stay so the pool was closed on one of the days which was a shame for the kids

laundry facilities ice machine and complimentary bottled water each day in our room

laundry room had a dead bug and no maid service due to covid, however the staff was exceptional

the staff was very helpful upon arrival and gave helpful information on laundry services that were available

the bed was lovely. laundry facilities were excellent

were overall great and modern - hotel location - staff at the breakfast was always so friendly - pet friendly

no laundry facilities

there wasn t a laundry facility.

guest laundry doesn't exist

no laundry room for

liked the tv's in the breakfast room & wifi too

no pool and no guest laundry but other than that would definitely

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

the gym had a few pieces of equipment in need of repair and several that were just in need of updating

floor and the showers never got hot and you could hear everything from the penthouse above as the kids jumped

only complaint was that the gym needed some serious love as it was outdated

air conditioning, fridge and microwave, laundry facilities

guest laundry required coins but the desk didn't have any for change

they have a guest laundry and vending machine on the 12th and 18th floor

the have a laundry room that was available for guests

we tore it apart and begged to look at laundry or lost and found ourselves and they were very rude and could

onsite linen service meant having *no sheets* for *two nights* when the laundry service couldn't make a delivery

very good value diy laundry

large corner room with plenty of space. good wifi & comfy bed.

staff, no pet fee, great location, comfortable and large room

great view loved the bar downstairs as well as the tvs out on the deck to watch the games that were on

great laundry room. this was helpful since we had been out of electricity for days.

no guest laundry.

disappointed that there was no laundry room and the laundry service is just far too expensive

laundry was coin operated

the cleaner took our laundry

dry cleaning charges are expensive & there are no laundry facilities close by.

no laundry facilities.

the bar was exceptional, definitely worth grabbing a drink and something to eat there

staff was extremely friendly and helpful, the room service and interiors were great, and the location is excellent

$50 pet fee for a service dog! not cool!

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like

a bar downstairs and access to the pool table would have been great

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

nice, very small (18 rooms), and lobby next to a very noisy bar

bar listed in amenities is used for special events only, rates listed on booking

the breakfast is not as advertised

breakfast was not good at all. the menu need to be update with more options

big rooms and good gym and wash room

the room was clean and comfortable. loved the partial kitchen condition.

breakfast needs improvement parking situation not good for traveler

only twice a week, no laundry, no wifi, shuttle from airport advertised but there wasn't one, dirty floors,

no laundry facilities on the premises.

room service was spotty, missed 2 days of the week we were there

ppl (kids) running and making noise throughout the day

free wifi unless you are a member of hilton honors

wifi was great

great facilities, gym and laundry

did i mention the free laundry

clean and well-equipped with kitchen and washing machine and tumble dryer so you can have your laundry done as

the staff was very nice to us and gave many recommendations on places to eat also they have a laundry room for

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room,

laundry amount was too much

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

could not get dryer to work in the laundry

took advantage of the outdoor patio and laundry

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

small pool, no breakfast, no exercise room

the only thing i didn't like was that the pool was very small.

the rooftop pool and sitting areas were nice and clean

convenient location. pool and jacuzzi both clean and comfortable to use.