room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

free wifi, a little quiet, had a good view of my car and fireworks

didn't really eat breakfast until the last day

breakfast is been charged and you get 3 items! not even fruit!

comfortable beds...access to laundry great!! nice pool!

laundry facilities were out of order

a parking pass to park due to my bf truck having dark tint in his windshield

hotel is a 9 out 10 great location and great parking staff is nice and the rooms big and

wifi did not work

laundry was free! room was clean and nice. good location near whole foods.

good gym, laundry, pool, outdoor space to bbq own food

i had any complaints, it would be the laundry room being too small for the amount of guests and the breakfast

need laundry a bit more

free laundry, breakfast, fitness center, pool, and putt putt

too loud, no blow dryers to use, dirty laundry piled in hallway

laundry facility was horrible - no laundry detergent in the vending machine - only 3 compartments

breakfast. more options of items and or variety. laundry unit is extremely expensive.

the laundry facility

the wifi was spotty at best i had to keep reconnecting

loved the fact they had a laundry room

i didn t love the breakfast but the lady was very nice and helpful!

nice hotel great bar and food. staff was great.

so was the pool and the staff didn't receive my comfermation number from booking

advertised pool table never saw one the elevators are very

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

the breakfast was delicious

only thing i d have to say was when i went down for breakfast, i saw a waffle maker out but no mix

free breakfast, shuttle service

had a car and the parking here was super easy

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

laundry and gym facilities very close and clean

beautiful pool and sitting area property also jas a laundry room

i couldnt get in the laundry room to get a cart so that we could load our things

good wifi. free covered parking

the location was great and the bar at the hotel

staff was very nice at reception and bar areas. rooms were clean

cigarettes butts in the pool

wifi service in the room was very poor with little to no signal strength

pool was under construction

they did have a restaurant and a snack corner, a pool, and gym area

coffee bar breakfast was excellent

excellent location staff very friendly nice clean pool

pet friendly and easy to get on and off the interstate

seeped into the cupboard from the laundry room next door

we loved our room- also, they have an awesome swimming pool!

pool

the distance from the port of new orleans and restaurants and the late check out time.

hot breakfast line and dining room was overcrowded at 9 am but i suppose that is to be expected for a

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

some shady characters gathered in the parking lot at times but no one messed with our vehicle.

on check out there was a room service charge that i did not place

bar closed at 22:00 p

no microwave or fridge in room, but the room service food was excellent

room service and the restaurant and bar had very limited hours

had room service for the breakfast: poached eggs and they were very good

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room

breakfast n there's a 50 $ deposit per for everyone there's a 25 pet deposit non refundable for each pet every

parking was easy is awe s

pet friendly good prices when you book online. staff is very friendly and helpful. if you

the breakfast needed eggs and sausage!! and fruit...but it was better than nothing

the lady who was in charge of the breakfast was super friendly

we liked having the kitchen in our room

every morning hot breakfast

pool was closed due to them not having the chemicals to keep it clean

staff was very friendly and accomodating. the room was clean and they serve a hot breakfast.

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

our room was large and comfortable, and the use of a diy laundry was much appreciated

laundry room was clean and affordable

it also has an exercising room and a laundry mat in the hotel

there is a guest laundry, it was $1

the breakfast is fair, could have been better.

better breakfast

friendly staff, spacious room and fully functional kitchen.

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

pool and courtyard were directly below our room and they were very nice

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and

my kids loved the chocolate batter for the waffle iron

the complimentary hot breakfast offered a great variety of delicious options to choose from each morning

we swam in the pool as well and the kids loved it

there were a lot of kids running around making noise late into the evening.

free to do laundry, just bring detergent

we had to go the the breaker box in the laundry area to restore power

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around

poor wifi signal, poor front garden maintenance.

wifi and cable we're hit or miss

the laundry facilities also failed to spin properly, leaving my work clothes soaking wet and making me

on site laundry

laundry facility was not working(the machine that sells soap went to front desk was told to contact

heavy rain will flood the parking lot and surrounding areas

not much of a selection for breakfast. location is perfect.

there was no laundry

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

also, the wifi doesn't work on the third floor

wifi didn't work

no wifi on the 3rd floor

told they were too busy to do room service so we had to go to bar to order

thank you to the shuttle bus service man for getting us at the airport at 1am which that service is provided

clean and modern. provided a shuttle to the airport.

room service was pathetic

the pool was very big

very poor quality. bathroom and shower broke. no wifi signal at the room

the wifi didn t get a signal in my room and the breakfast is just cereal and waffles

the room definitely had a funky smell and the pool was dirty.

no wifi even though it said there was wifi.

the swimming pool and the people who work there

especially liked the laundry service available for our use

the pool was decent and it had a laundry facility that you could use with an app we did get an upgrade at tv

pool & laundry were out of order

our bedding we slept in needed some laundry soap or spray and wash to get rid of dirt and stains on parts of it

not in hall, stairs, laundry room, or rooms

washer and dryer on site ud83dude11 but there was a laundry mat across the street , super wash they charge $2

dirty laundry and garbage left in the hallway all night long and was still there this morning

the bar never opened

i didn't/don't like the fact that the pool and breakfast price is included but not available.

it was close to the airport and shuttle service was convenient

the convenience laundry

great breakfast friendly people

great hot breakfast

having to get up so early and leave before breakfast to get to airport.

to the airport with shuttle service

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

excellent room service and food quality from restaurant

free shuttle pickup from the airport was so nice

24 hour shuttle to airport good hotel very good rate friendly staff

wasn't sure how to gain access to the pool but i could have easily asked a staff

laundry was free if you brought your own detergent the shuttle was convenient

every where, water not hot, toilet barely flushed, bed too firm, roaches, hallways smell bad, carpet damp

the pool and hot tub was so dirty you can literally see the black dirty on the floor of both

for the bar exam

had to wait 2 hours for shuttle, no hot waterz

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

dirty laundry on hallway floor and the smell in hallway

com / the room service lady came in 8 am knocking on my door to ask if i am checking out

pool, room

the shuttle to and from the airport was particularly convenient (almost no wait either way).

we didn t have breakfast

location (close to airport and car retail) and shuttle service.

close to the airport with own shuttle

breakfast, comfortable bed, wish i had time to use the pool- it looked clean and

pool looked like it has stuff on the bottom

areas, hallway, elevators and gym was filthy

everything except the dirty pool lolud83dude05

room was great, we popped to the ihop next door for breakfast

there was a free airport shuttle that also dropped me down the rd a bbq place for lunch

breakfast bar is ok

parking is easy

the wifi signal of the house didn t reach the third floor - so the only access for wifi for third

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

and we even had a parking space right in front of the house

the wifi was dreadful on the 3rd floor

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so

t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was

very well breakfast was great with fresh spinach and fruits bed was very comfortable we used laundry , which

had a laundry room also

we liked that there was a laundry available that we could wash clothes at and dry them

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

the desk stated the laundry was closed

breakfast was delicious, every morning had a full spread

great facilities, gym and laundry

the staff was very nice to us and gave many recommendations on places to eat also they have a laundry room for

suite was just excellent, it had plenty of space, tables, a large kitchen, dishwasher, laundry and all you would

clean and well-equipped with kitchen and washing machine and tumble dryer so you can have your laundry done as

no carpet ~ free laundry

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

laundry of the sheets need to improve, sheets did not smell fresh...!!!

improve the laundry sheets did not smell fresh!!!

ice maker broke down and guest laundry present but out of order

pool is a bit of a joke, very tiny and in the middle of the parking lot ( behind a fence) carpet in

for parking, not enough laundry service offered

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

the breakfast has some issues the laundry was not working as it should

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

dryer did not work properly in the laundry room

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

pool is nice but small, we loved the hot tub though

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

the boutique sized pool can only accommodate a few people at a time.

laundry amount was too much

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

was glad to have access to laundry facilities before heading back home in the road

on-site guest laundry (although double the price of elsewhere) was a huge bonus to us just off an 11 night

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

no overflowing trash bins in the laundry room or the vending machine area

convenient guest laundry room (not free $2 per load)

laundry had really good service the the dining inside the hotel was amazing very good

laundry works on a coin system but the reception staff assisted with providing the necessary change

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

no wifi when i arrived so couldn t be given key to room for hours

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and

i didn t like that the rooftop and gym was closed

i paid for room with kitchen and there was no kitchen in any of the rooms

also, the gym is tiny

staff was hard to reach on the phone for laundry services or any services for that matter.

theres no outdoor heated pool or laundry facilities that were advertised

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

loved the gym and the city views

location and amenities - multiple restaurants, 24 hour room service

the laundry room should also be coin and cash and maybe some products like laundry detergent and dryer

it's clean. it has a laundry room. the bed is comfy.

the laundry room was temporarily out of order

complimentary laundry facilities are available, just bring soap

location, cleanliness, low noise levels, having a kitchenette, and the convenience of an onsite laundry and gym

a little extended time for the breakfast

also, the lady from columbia in the breakfast area was very friendly very hospitable and friendly

breakfast needs improvement parking situation not good for traveler

they could have some real bacon and sausage for breakfast

breakfast was not good at all. the menu need to be update with more options

not having a self serve laundry room, and the pool bar could stay open a little later

also- the late night room service menus- get the ham and brie sandwich

we didn't have time to enjoy the pool but im sure it was lovely

they did allow us to get ready in the spa and hold our bags and gave us free drinks

good onsight food options and 24hour room service

maybe the detergent used to clean the laundry needs to be upgraded

pool and laundry room could ve been better

laundry area useful and ice machine on every floor

we did use the laundry room and it was super convenient for us

coin laundry

a laundry room would have been great bigger pillows

wifi a little slow, but really didn t affect our stay.

nothing except for the bar closing it should be open ever evening to cater to guest

asked for an early check in and check out because my flight didn t leave until later

great gym, bar and breaker too

the bar was awesome and the spa was amazing

room service excellent. location, room quality, coffee machine.

hotel needs updating. no hot water for shower. warm food (room service).

wish that the spare bed (pull out for the kids) was more comfortable

staff, clean hotel, great breakfast and room service, fun lively lounge for the evening with live jazz

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

had truck parking and laundry.

great staff! laundry room and gym.

i like that they have both kitchenettes and laundry facilities

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

wifi didn't reach the furthest room. no parking, but was clearly stated when i booked

best part of chateau orleans is the courtyard where you can sit and have a nice cocktail by the pool

the pool area was very nice and we enjoyed meeting other travelers

pipe in kitchen wall that was not addressed during our stay

there were two couches a small kitchen in the living room and a separate bedroom

onsite linen service meant having *no sheets* for *two nights* when the laundry service couldn't make a delivery

very good value diy laundry

also there were folks smoking out at the pool area with kids around and i’m not talking about cigarettes

wifi not secure

everything is modern, clean and they have a bar in the hotel and a pool!

the gym/ laundry rm area was needed to be vacuumed and swept

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

cleanliness,laundry facilities and helpful staff

small kitchen space/counters

it is not a fancy hotel, but it does have a kitchenette that is very convenient

great restaurant and bar onsite

we sat at the bar which was awesome

a problem with wifi access was resolved immediately

wifi charges, they really should be free.

the windows are painted shut in an extremely messy way, the walls and doors are super thin, the room service

only thing i did not like was there was no laundry facility inside the hotel, but other than that it was very

the first one, room service completely forgot to come to our room

the hotel restaurant bar was not open even though they said it was

location, comfortable rooms, very nice staff, coffee and ice water in lobby was nice, beautiful pool

when i ordered room service i did not have a long wait

laundry on site

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

some arrived early she told us she couldn’t guarantee an early check in but she’s try

husband didn't like it due to the door opened out to the parking lot, he is use to the big hotels downtown new

laundry facilities to use on the property would have been good.

no secure parking lot/cameras on it, no laundry machines to do your own laundry

would have loved a laundry area on site.

there should be a laundry

not clean personnel not smiling not ready to serve or help no laundry

helped that hotel had laundry facilities could do washing in hotel

property did not have a pool on site and the laundry services were not available

there was no complimentary laundry products

great spot. beautiful hotel. lovely staff. love that there is an on-site guest laundry.

we actually used the laundry to wash some clothes and that was a

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

laundry facility wasn't working properly.

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

coffee was absolutely the best we had anywhere on the trip, bar none

gym was acceptable unless you are a berbell lifter

nice laundry facilities

the overnight host was very accommodating but explain laundry was not open at night

good laundry room too

breakfast, swimming pool, laundry

one stove burner did not work. no laundry detergent for the laundry room

we tore it apart and begged to look at laundry or lost and found ourselves and they were very rude and could

floor laundry machines were out of order

was clean , there was ice machine, laundry room, mini fridge and the pool was kinda on roof top and was pretty

they have a guest laundry and vending machine on the 12th and 18th floor

staff definitely could have been better me and my friend was washing a load of clothes n the laundry room and

no laundry. no breakfast.

was not great but that can be personal preference, wifi was too slow to function in the room so had to go down

we loved the french style doors and how the rooms opened up into the pool area.

the wifi didn t work in the room (111) 2

pool was too cool

it needs a guest laundry room, otherwise excellent and when visiting new orleans i will stay in that hotel

com list the hotel amenities include a bar, restaurant and laundry service

no breakfast, you have to pay for coffee, no laundry room, ice machines were broken,

no laundry facilities or breakfast

no laundry (self service) facilities