don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

everything was great but pool was still out of commission

the wifi was strong the cable channels that my child loves was clear and the breakfast selection was very

free wifi

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

spacious and plenty of parking

parking lot smells like urine.

the stray cats in the parking lot.

it was close to a lot of restaurants. you can walk to the casino.

it was very clean and close to the casino

there was no hot water had trouble with remote. limited amount of towels .short pool hours

the location also has fenced in parking and a pool and breakfast

everything was great in the room. newly renovated. also a gated parking lot.

pool closed at 730 but it said 10p on the app

as expected for a continental breakfast

and we got there around 8 and the pool had just recently closed and it re opens at 10 am but check out is at

that i couldn t get in the pool will be there for the summer time

breakfast

i like everything it was very comfy and they serve breakfast definitely going back

was really quiet wasn t bothered at night at all pool area was clean and nice gate closed at a certain time

laundry on site

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

no kitchenette

somebody scratched my brand new truck in the parking lot and put a 16

was bland exterior door from corridor to outside was not functioning(end where laundry located)

the towels had long black hair on them clearly not checked as they came out of the laundry

i also loved the pool

indoor pool was a little too cold to swim in i thought.

the style of the room, the staff, the pool, the area.

the pool was outside and was only about 4 feet deep. it was more or less for kids not adults.

small parking lot in the front. certain areas smelled bad. had a few roaches in my room.

the kitchen table was not as weak, but we think it is just a poor design for furniture that gets used a

good breakfast, good location and great staff! if i go back for work i will stay here again.

the staff was really friendly and helpful. the breakfast was amazing.

the free breakfast and the onsite laundry machines.

breakfast was great

comfortable bed, nice kitchen, huge bathroom

tv in gym didn t work

pet friendly with doggie bags and walking trail

post a sign in laundry room. how long is the washing and dryer machine cycle

hard to manage laundry washers

laundry facilities

guest laundry 3 out of 4 dryers didn t work.

i didnt like how my room was right across from the laundry room making it even hotter

the hotel was clean. we used the laundry and they had free detergent.

breakfast, day desk workers, housekeeping, laundry room, security, etc

no laundry service only diy

clean, laundry facilities were a nice benefit

the pool closed at 5pm so our kids didn't get to swim but we did see the pool and it was clean

one more thing, if you guys are going to offer laundry services, either have change for the customer, installed

parking is not good

away from the crowded place of new orleans. staff were very respectful. ample parking area.

excellent hot fresh breakfast

great stay and very good breakfast

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

improve the laundry sheets did not smell fresh!!!

ice maker broke down and guest laundry present but out of order

laundry of the sheets need to improve, sheets did not smell fresh...!!!

breakfast and breakfast staff very sweet and kind.

if i had to say one thing it would be that i would have liked if they had laundry facilities

staff, comfortable and clean room, delicious warm breakfast, close to streetcar, perfect place to stay in new

we enjoyed the pool

the pool was horrible, just too small

the silver lining to this regretted and overpriced stay,was the spa tub and the very helpful staff

coins at laundry room

didn t have coins for the laundry

it was not large but had a wonderful couch, and everything needed, cups, coffee, plastic laundry bag, plugs

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start

management could have done better with having coins for the laundry service

laundry room was clean and free

clothes washing facility's / laundry room included

location / clean practical rooms self contained free guest laundry ud83euddfa

free laundry the location friendly staff the wrist band for access was great

helpful staff, spacious room, laundry self service; cooking facilities, near amenities, great neighbourhood

know in advance it was a haunted hotel, had to pay to park in the parking lot, had to pay for wifi, no hair

no tv, bad flooring ,green pool, out of date bedding

had to pay for wifi

wifi was strong

was closed during our stay, no ice machine and wifi was only available at cost which seems a bit outdated

did not inform us that guest laundry was unavailable at check in

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door

laundry room out of service. could not order a continental breakfast.

inexpensive laundry facilities

walk in, so it made everywhere wet in the bathroom when we took a shower, and i wish they had a laundry room

laundry was very expensive, even for a hostel, and my british card didn't work in the washer--and

can't find a reason but i could say that they can be better with the laundry, i mean you didn't know if you

laundry services - only one washer/dryer

fantastic laundry facilities and awesome bar you can drink at whilst waiting for your clothes to dry

laundry and breakfast and karaoke were unexpected bonuses

self-laundry room

horrible wifi

like the pool and gym

breakfast was over to early in the morning. snack bar was extremely high in prices.

we ordered room service and received one of the best burgers

clean, comfortable. great bar and great breaks

having access rooftop bar was just what was needed in times like this

the lobby bar had a jazz trio, one evening, playing 40's style jazzy swing

i did not try the wifi or breakfast

at the bar for about 10 minutes before someone asked what i would like to order

me and my mom used the on site laundry it was clean

no enough information about the faculties, found out by accident there was a laundry onsite

the laundry room was clean with good machines

the fitnesss center and laundry room were out-of service.

wifi was incredibly slow and not high speed

no laundry soap but the book guide said is on front desk

guest laundry was clean and everything worked great

the rooms had easy access and the laundry was nice and clean

laundry didn t wash our clothes correctly

the staff who worked on the bar were exceptional with nothing too much trouble - recommend without reservation

spoons in the kitchen

the pool.

breakfast choices

another consideration in choosing this hotel is that it's pet friendly

wasnt a large selection of breakfast items to choose from but other than that everything was splendid

cold, depressing in first floor, and the laundry bother us during staing at evening

room next to housekeeping and laundry

room next door to laundry very loud should not be used

i requested a early check in and when i arrived i was charged 35

facilities provided were good including tv, free wifi, refrigerator, cooler/heater, coffee maker

i appreciated the multiple options for the included breakfast and the onsite laundry

veronica in housekeeping was phenomenal in helping me free up the laundry facilities after a guest tied up both

staff super helpful and facilities great including laundry etc

have been a little cleaner in halls and elevators house keeping left backs of laundry and trash in

the laundry machines are super old and barely work.

the staff was great. the room was nice and clean. on site laundry wss nice

i do believe it had been washed/laundry but it needed to be thrown away

room was near laundry room, ice room and sitting area for our floor

my teenage kids liked the room as well

were staying for two days and we're told the room service is provided every other day

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

the maintenance guy came to the laundry room due to the washer saying error

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

of silly but the glass door was not great for families since the kids use the bathroom during the night

was very clean (without that awful clean smell of some hotels), bed was super comfortable, breakfast was

no laundry services on site.

no fridge or microwave in the room. the pool was horrible.

fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap for

so small that once one family full of kids got in there was no where for me to get in and enjoy the relaxing

room service food was not good. but the service was excellent!

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

great staff! laundry room and gym.

2/3 of the machines in the laundry did not work.

i like that they have both kitchenettes and laundry facilities

on site laundry

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

loved the pool gym and that it had a laundry facility

the guest laundry was not working and was the case for the entire 4 days we were there

free wifi valet parking free small water bottles nice room with good beds nice workout room

cleanliness,laundry facilities and helpful staff

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

the gym/ laundry rm area was needed to be vacuumed and swept

small kitchen space/counters

not like that when i booked online it did not mention a $75 deposit for pet fee- very expensive deposit and also

laundry was not available.

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

was no workout room there was no washer and dry to do laundry

bed very comfortable free laundry was wonderful excellent location

traveling with kids

cleaning of the room whilst staying multiple days and no laundry service with no doin laundry nearby

also, they do not offer a laundry service even though the room has a bag and there isn't any laundry stores

huge laundry bins in elevator area, which also made one of the two elevators useless

a bit off the center, no basic services such as laundry, the window wouldn't open so the only circulation was

no washing machine available for laundry

assume it was some time of plumbing issue since room was directly beneath gym and pool

staff at the front desk was very nice and have excellent room service and the clean staff because always are

the staff, the decor, the beds, the shower, the heated pool

restaurants and galleries, amazing friendly staff, comfy rooms with plenty of space; the rooftop pool is wonderful

the gym and pool were nice

staff was hard to reach on the phone for laundry services or any services for that matter.

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

theres no outdoor heated pool or laundry facilities that were advertised

pool and staff were great

room service, was told 45 minutes, took 2 hours

laundry was well hidden. needs a sign.

great room service

the gym equipments

beautiful our only regret was that the restaurant food was very disappointing and there was no room service at

room service is pricey - skipped it and went down to bar or restaurant for food

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

pool went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the

room service took an exceptionally long time

downloading the app made it helpful to order room service or anything else we needed, as the tv was supposed

not very family friendly. awesome if you re not staying with kids.

the laundry facility was convenient and nice

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

staff were excellent. gym good. spacious rooms.

gym was 24hrs which was nice

amazing breakfast

good having a laundry facility on site

the breakfast has some issues the laundry was not working as it should

for parking, not enough laundry service offered

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

lots of great perks, breakfast, wifi, pool, hot tub, fitness room, laundry, dinner with 3 drinks

would have liked if we had the option to use bills instead of coins in the laundry

we were on an 8,000 mile amtrak trip so the coin laundry on 6th floor was great

guest laundry affordable $2/load

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

some of the cafe staff were quite terse. the laundry service provided is expensive.

the laundry service is expensive

mechanical noise in the 'wall' (a/c system--sort of sounded like laundry was in the wash), but it was the kind

half of our laundry wasn t returned until i had to go and count the items that had been returned and realised

plus, there seemed to be a dead zone for xfinity mobile, and we needed wifi

one stove burner did not work. no laundry detergent for the laundry room

breakfast, swimming pool, laundry

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

good laundry room too

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

construction, smell at entry, filthy laundry room, old furniture

complimentary laundry (on 3 different floors)

was perfect for me ,the location the price of hotel , breakfast bar ,the people that worked there was very

excellent lobby and bar

had no bar soap so when you used the bathroom you had to get the soap out of the shower

there s no room service

paid wifi

parking payment based on casino play a little confusing. wish you had a pool or access too.

at check-in or during the booking process that if you want to connect your laptop to the hotel's wifi connection

laundry facility wasn't working properly.

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

this made it quite dangerous to load our kids up into the car while cars are whizzing past us

gym was acceptable unless you are a berbell lifter

3rd day of our stay, this was okay, but on the second day i asked a housekeeper for an additional laundry bag

i have to hold my kids for hands wash

pool and gym are small areas but nice

the pool was kinda small but it was relaxing

wifi was good and the beds were comfortable

it was difficult to get around the laundry bins and one of the doors always remained open to see vacuums break

also, they weren't able to get us towels because laundry service hadn't finished with the towels

staff was great. i met marshall faulk at the bar downstairs. the location was great.

first we got a room next to the gym and it was super noisy - my card was disabled a few hours before my checkout

gym is terrible; dirty and very dated with barely any equipment

no pool

the location was great. the room was big. the staff was nice. the gym was terrific.

room service was very quick and good

the pool

proximity to bourbon street, parking, staff and pet friendliness.

help always in way with dirty laundry , carts they had to use guest

maybe the detergent used to clean the laundry needs to be upgraded

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

we did use the laundry room and it was super convenient for us

very dirty couldn t swim , the juice was very hot from breakfast, were u was your clothes the laundry was out

the laundry works on a coin system

laundry works on a coin system but the reception staff assisted with providing the necessary change

i loved the refrigerator and microwave in the rooms and the laundry facility

no overflowing trash bins in the laundry room or the vending machine area

convenient guest laundry room (not free $2 per load)

great staff and service. very clean. beautiful outdoor pool. excellent location.

the gym and the pool were a nice addition

pool was great, as were exercise room facilities and equipment

there was only one elliptical machine in the gym

the spa must be small because no reservations were available. maybe a larger spa.

awesome outdoor pool and gym

there is a restaurant on the same floor as the gym and spa that is incredible

maybe, a checklist of all the amenities- pool, spa, gym, vue, surrounding sites within walking distance, etc

service in restaurant and reception room service was terrible. reception was bad.

awesome outdoor pool and gym

the cleaner took our laundry

no guest laundry.

laundry was coin operated

great laundry room. this was helpful since we had been out of electricity for days.

disappointed that there was no laundry room and the laundry service is just far too expensive

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like

a bar downstairs and access to the pool table would have been great

bar listed in amenities is used for special events only, rates listed on booking

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

nice, very small (18 rooms), and lobby next to a very noisy bar

no laundry facilities.

dry cleaning charges are expensive & there are no laundry facilities close by.

it was close to the sites we wanted to see and it was pet friendly.

wifi never worked very well in my room

that the spa closed at 10pm

no pool and no guest laundry but other than that would definitely

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

elevator takes forever and gym is really small no vending machine

wifi wasn t very strong and auto login never seemed to work but we re not here for that

bar in lobby

guest laundry required coins but the desk didn't have any for change

the guest laundry areas were often in use by staff for towels

we tore it apart and begged to look at laundry or lost and found ourselves and they were very rude and could

floor laundry machines were out of order

was clean , there was ice machine, laundry room, mini fridge and the pool was kinda on roof top and was pretty

no laundry facilities

no laundry room for

guest laundry doesn't exist

there wasn t a laundry facility.

good gym

very clean, great staff, free water bottles in the gym.

a couple of homeless people were harassing the kitchen staff in the morning but they handled it well

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and

no wifi when i arrived so couldn t be given key to room for hours

i paid for room with kitchen and there was no kitchen in any of the rooms