pool and courtyard were directly below our room and they were very nice

the breakfast was excellent and the room felt like an apartment!

nothing, but breakfast hours could be a little longer.

full breakfast bar

from the shower made the ceramic floors in the bathroom and kitchen very slippery

no indoor pool or a jacuzzi onsite

gym was open 24 hours a day

the 2 bedroom suite was very nice. made traveling with kids more appealing.

we liked having the kitchen in our room

rate and general location. helpful staff. well lit parking.

bigger room we rented was mentioned as one with a small kitchen but there was no possibility to cook (only small

margie was an absolute delight and breakfast was good as well

no on-site gym

no gym on property, but day passes offered to near by gym

the complimentary hot breakfast offered a great variety of delicious options to choose from each morning

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room

did eat breakfast location cool i like it

breakfast

was supposed to have a non smoking room and the room smelled like someone was sitting on the bed smoking all

i left before breakfast.

the facility as a whole was exceptionally clean (lobby, atrium, rooms, pool area, fitness center, laundry area

our room was large and comfortable, and the use of a diy laundry was much appreciated

it also has an exercising room and a laundry mat in the hotel

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

there is a guest laundry, it was $1

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

the staff was very friendly and accommodating when it came to early check in

loved the fact they had a laundry room

only thing that keeps this from being perfect was breakfast on saturday morning

cleanliness, fitness facility was not cleaned on a regular bases, bugs and dirty towels.

shuttle to airport and reduced breakfast we're good. guest laundromat was great to have.

wifi easy to connect, strong signal

breakfast. more options of items and or variety. laundry unit is extremely expensive.

the laundry facility

too loud, no blow dryers to use, dirty laundry piled in hallway

laundry facility was horrible - no laundry detergent in the vending machine - only 3 compartments

patrons dropping their trash out of their cars unto the parking lot

seeped into the cupboard from the laundry room next door

the ridiculously expensive non refundable pet fee of $100 and the cleanliness of the hotel room.

both breakfast and location was good.

quiet, loved the kitchen would stay again

my kids enjoyed the small swimming pool and basketball court

the bed was really comfortable. they gym was nice too

the gym is large

the family enjoyed the pool and the beds are very comfy and staffs are great

excellent location staff very friendly nice clean pool

coffee bar breakfast was excellent

room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

no breakfast even though it s included in the rate.. i guess covid

free wifi, a little quiet, had a good view of my car and fireworks

the pool is covered so no sun while swimming

laundry facilities were out of order

comfortable beds...access to laundry great!! nice pool!

i love the downstairs bar. plus the bar across the street was pretty cool.

wifi did not work

checked in on friday, was told wifi not working and still not working when checked out monday

location and the pool

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked

good wifi. free covered parking

the location was great and the bar at the hotel

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but

good gym, laundry, pool, outdoor space to bbq own food

need laundry a bit more

laundry was free! room was clean and nice. good location near whole foods.

desk staff were extremely helpful, free guest laundry

free laundry, breakfast, fitness center, pool, and putt putt

i couldnt get in the laundry room to get a cart so that we could load our things

beautiful pool and sitting area property also jas a laundry room

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

laundry and gym facilities very close and clean

there was a guest laundry which was handy and the breakfast was good

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

liked the breakfast and location was right at the mall.

close an covered free parking

nice breakfast -free, a lot of hotels aren t offering that anymore.

location, free breakfast and parking

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

had truck parking and laundry.

2/3 of the machines in the laundry did not work.

i like that they have both kitchenettes and laundry facilities

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

cleanliness,laundry facilities and helpful staff

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

the gym/ laundry rm area was needed to be vacuumed and swept

small kitchen space/counters

big room, full kitchen. perfect beds. friendly staff

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

laundry of the sheets need to improve, sheets did not smell fresh...!!!

ice maker broke down and guest laundry present but out of order

improve the laundry sheets did not smell fresh!!!

good breakfast slept great

on site laundry

laundry facility was not working(the machine that sells soap went to front desk was told to contact

the laundry facilities also failed to spin properly, leaving my work clothes soaking wet and making me

there was no breakfast in the morning but granola bars and coffee

3- no breakfast, despite being advertised 4- poor hotel management 5- no lotions provided 6- no dishes

the pool was decent and it had a laundry facility that you could use with an app we did get an upgrade at tv

water pressure is strong and there are laundry facilities on multiple floors

not in hall, stairs, laundry room, or rooms

our bedding we slept in needed some laundry soap or spray and wash to get rid of dirt and stains on parts of it

for the occupants in the room, had to ask for more, they were out, had to wait a few hours till laundry was done

prices have increased lately. room service is expensive.

the shuttle driver was professional and recommended restaurants for us

bed was very comfortable, the view was great, the staff was extremely friendly and the bar was awesome, very

thank you to the shuttle bus service man for getting us at the airport at 1am which that service is provided

the bartender and gym

no ash tray in the smoking room

my room was right in front of the pool and easy access to the elevator!

i chosen a smoking room the bed covers and mattress had cigarettes holes in it

no wifi even though it said there was wifi.

everything was great for price!!! pool nice and big

room service and the restaurant and bar had very limited hours

room service and the restaurant and bar had very limited hours

no microwave or fridge in room, but the room service food was excellent

the stuff did not bring us our extra sheets, pillows, and blankets for the pull out bed for our kids

housekeeping everyday, room service option, restaurant for breakfast and dinner ( french toast amazing), bar

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

dirty laundry on hallway floor and the smell in hallway

it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service

jenny at the desk asked to speak english and i needed to spell the word pool

pool not clean

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

laundry on site

parking is very tight. the property needs more parking space.

was nice and clean plenty of room and comfortable parking was good good location staff was friendly and helpful

dirty laundry and garbage left in the hallway all night long and was still there this morning

washer and dryer on site ud83dude11 but there was a laundry mat across the street , super wash they charge $2

pool was closed which we picked the hotel for the pool. desk person charged us all crazy.

pool was nice to relax in

the bar never opened

the staff offered us the use of keeping our vehicle in long term parking with the use of shuttle transportation

we didn t have breakfast

breakfast, comfortable bed, wish i had time to use the pool- it looked clean and

appreciated the free airport shuttle, the room was clean & relatively modern

breakfast was nice. staff was very attentive and friendly. the grounds was very clean.

to the airport; walking distance or using shuttle

however the shuttle will take you so it wasn't a big

breakfast bar is ok

pool was clean, air conditioning worked good, overall good experience

location and shuttle service. driver was super!

the convenience laundry

allowed us early check in quick door dash - dining options quiet

breakfast was very good. overall cleanliness was excellent. staff were amazing.

loved having the shuttle to the airport

parking is a little tight but not to the point of inconvenience

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

i wish they had an indoor pool.

free shuttle pickup from the airport was so nice

pool was closed because of covid.

wasn't sure how to gain access to the pool but i could have easily asked a staff

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

there was no laundry

also, the wifi doesn't work on the third floor

wifi didn't work

parking was horrible, couldn t open the french doors to the patio, and the street stayed busy so

we had to go the the breaker box in the laundry area to restore power

free to do laundry, just bring detergent

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around

wifi connection, our room had no tv remote, and contacting property manager did not help

they allowed me a late check out due to me running the marathon earlier that day

i especially liked having the laundry services available

the free breakfast and the pool, gym and the overall stay.

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

really clean excellent service nice breakfast

breakfast

was given a ground floor room on a hallway that had laundry, staff-only rooms, and meeting rooms

laundry room was as dirty

went to use the gym and it wad iut of order

breakfast was great.. children played on the hall,,but stop around 11pm.

i visited the gym, and it was the same

guest laundry available.

no breakfast right now because of the virus and no swimming pool.

affordable airport parking & shuttle service.

breakfast was adequate for travelers lots of parking

breakfast was adequate for travelers lots of parking

if i had to say one thing it would be that i would have liked if they had laundry facilities

the spa tub the jets hurt

location! and a sweet little pool to cool off in the afternoon.

the silver lining to this regretted and overpriced stay,was the spa tub and the very helpful staff

to covid 19 everything was closed or locked and there was no breakfast or room service we had to order uber eats

laundry was free if you brought your own detergent the shuttle was convenient

lots of parking

only pool was greenish

water in the shower was cold in the morning. had to call for wifi password

reception and shuttle bus drivera very friendly and helpful

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

would have liked to use the pool!! oh and minor issues with keys!?

missed breakfast

the pool wasn t open

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

we just returned from a cruise and had some laundry to do the laundry room was nice and the machines worked

also has guest use laundry facility which is great on a longer trip

t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was

we liked that there was a laundry available that we could wash clothes at and dry them

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so

the desk stated the laundry was closed

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

no gym

dryer did not work properly in the laundry room

good having a laundry facility on site

the breakfast has some issues the laundry was not working as it should

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

for parking, not enough laundry service offered

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

staff was hard to reach on the phone for laundry services or any services for that matter.

theres no outdoor heated pool or laundry facilities that were advertised

is a very expensive hotell but the internet wifi was not always working and that is annoying

beautiful hotel with lovely pool area and great bath products and service, fabulous location

the staff was very nice to us and gave many recommendations on places to eat also they have a laundry room for

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room,

was told there was a pool but it was not open at the time and there was not a laundry facility i was told but

nice and clean free laundry

clean and well-equipped with kitchen and washing machine and tumble dryer so you can have your laundry done as

everything, i loved the free laundry ,w/free detergent! i have never had that before!

laundry room was clean and free

clothes washing facility's / laundry room included

lots of little things here to make the guests stay more enjoyable, toiletries and lotions, laundry detergent,

free laundry the location friendly staff the wrist band for access was great

no overflowing trash bins in the laundry room or the vending machine area

liked having a guest laundry

had everything, restaurant attach and laundry room, room was clean

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

laundry had really good service the the dining inside the hotel was amazing very good

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

there were board games for the kids and the pool area was beautiful

small pool, no breakfast, no exercise room

convenient location. pool and jacuzzi both clean and comfortable to use.

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

could not get dryer to work in the laundry

took advantage of the outdoor patio and laundry

laundry amount was too much

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

i paid for room with kitchen and there was no kitchen in any of the rooms

a couple of homeless people were harassing the kitchen staff in the morning but they handled it well

i didn t like that the rooftop and gym was closed

no wifi when i arrived so couldn t be given key to room for hours

very clean, great staff, free water bottles in the gym.

and we even had a parking space right in front of the house

the wifi was dreadful on the 3rd floor

the wifi connection was not very strong and was not able to work on my computer.

parking is easy

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

breakfast was good

the breakfast is not as advertised

a little extended time for the breakfast

they could have some real bacon and sausage for breakfast

breakfast was not good at all. the menu need to be update with more options

pool and laundry room could ve been better

the hotel has great facilities from laundry

coin laundry

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

help always in way with dirty laundry , carts they had to use guest

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

the overnight host was very accommodating but explain laundry was not open at night

one stove burner did not work. no laundry detergent for the laundry room

breakfast, swimming pool, laundry

good laundry room too

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

cool vibe , modern, clean , easy to get around , good gym , great staff

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

the gym is great

we were able to use later in the afternoon but it was filled with 8 kids yelling screaming splashing and probably

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door

called front desk to ask about laundry and they said no and hung up

inexpensive laundry facilities

the amenities, such as laundry, microwave, fridge and safe were nice

walk in, so it made everywhere wet in the bathroom when we took a shower, and i wish they had a laundry room