i wasn t able to do to laundry; you have to pay for breakfast, it s not included.

room size was great, the heated pool was great for the kids, perfect location and plenty of parking

was clean and nice modern. people were nice! gym and pool

some of the staff was not knowledgeable about the wifi capabilities

like cleanliness, free breakfast was good i like other amenities like computer facility airport shuttle was

laundry service is dreadful

also no one was using the pool the whole weekend while we were there

we were across from the pool and gym, so there was activity there when open and also we believe it was the maid

restaurant and bar were closed for dinner but on the upside the shuttle took us to the blue ridge grill which

in-lobby bar and restaurant is a great feature

this was my 2 year olds first hotel experience and he had the best time at the pool and of course enjoyed the

extended pool hours until 11pm would be nice

breakfast was well prepared and laid out, and the different amenities, from the gym to the pool were great

the room was very spacious and comfortable the breakfast was awesome

my kids enjoyed the pool

the laundry was inconvenient (on the top floor and coin operated)

didn't use the pool but the gym was good

only thing would be nice if bar would have been available.

room service closed at 10 on sunday

comfortable bed, gym has a lot of space hotub working properly, friendly omelettes chef.

super rich breakfast. friendly staff perfect location good value

friendliness of the staff and the free shuttle.

size of the room was absolutely perfect- large bedrooms and well-equipped kitchen

staff from the shuttle driver to the front desk personnel

s close to many stores, the kitchen in the rooms is great & stocked with dishes, pots & pans, silverware, &

pillows had no fluffy- look big but go completely flat when you put your head on them, no laundry at

no laundry services on weekends - this might have been missed out on the website

although i had arrived fairly late in the evening, the bar was still open and i was able to order food

the gym was great! the building was clean, welcoming and beds were comfy.

first room smelled like a gym locker. then 2nd room was next to elevator room so didn't sleep.

trash rooms are on every floor, there is laundry and vending room on the first

laundry on site

did not like that fact the there was a turtle or rabbit race to the laundry machine

wifi is very slow if not worthless

kitchen

laundry facility

i like the fact it was an indoor pool for the kids.

the breakfast was the best i've had in a hotel

great location, looks new, great breakfast

really appreciated the shuttle to the local vicinity

the free laundry was a welcomed-added amenity

laundry facilities was nice but wish they didn't charge the washer pods as expensive ($1 a pod

free laundry was definitely a plus, just go walmart next door get the cheapest washing powder for like

the staff are super nice, the location is great, the free laundry, the parking, the access, the rooms, the bath

location, complimentary laundry onsite, clean facility, wonderful staff,

hot tub the pool the breakfast the room everything free laundry it was just a great place had a very relaxing

tv channels were good and free guest laundry

the pool, free laundry, and the breakfast

loved having the complimentary laundry to use

laundry service is also available

horrible like sleeping on concrete went to use laundry not only was it dirty and full of trash but washer was

i wish the gym facilities had a little bit more to offer. but they were adequate enough.

pretty clean, no smell, window opens, free parking

would have enjoyed a busier bar area !!

it was only a short distance from dulles, and the airport shuttle was on demand

enjoyed the extra effort given in order to provide a comfortable stay (breakfast, coffee, water)

had expected more breakfast-like foods, like little bottles of milk, and maybe rice crispies or cereal containers

being out allll day to come back to the room to relax we found the tv didn t work, and then the kids pulled

room was like a luxurious apartment, complete with a full kitchen and a professionally set-up desk area with a

breakfast crew extremely accommodating to our needs, cleaning group excellent, front desk would go

he deserves major kudos for helping me with the laundry problem

i was really hoping to do laundry but the dryer wasn t working

laundry room is a great perk, as is being able to park your vehicle on site, and take a hotel van

with two teenage boys, the highlight for us was the excellent breakfast

wifi wasn t working for more than 3 hours

no laundry detergent in washer-drier station

the guest laundry was available 24/7 with a pair of good machines, at low prices ($1

were printing services and laundry facilities available

airport shuttle was perfect. breakfast was also good. i also had a good time in the gym.

convenient, warm, helpful staff, free shuttle bus.

room is near the laundry room on the first floor (room 1129), there was a lot of noise from the corridor from

cleaning and laundry services must be provided as a lot of business professionals use this hotel

i asked about doing my laundry as they sold laundry soap to use

laundry facilities. only two was and dryers. took 4 hours to wash and dry 2 loads of laundry

the hotel is advertised as having a very nice indoor swimming pool, however the pool was not open for use

laundry facilities however the door would be propped open so non-guests were able to use the

she checked through the laundry room windows to see if the staff was doing laundry but no one was in there

site laundry, so close to dulles international airport, lots parking spaces free and safe not to mention

apparently the motel laundry was on the other side of the wall cause we could hear washers and dryers running

the onsite laundry room was filthy

they had three pools and one is for 18 and older so that was really nice not to have kids not splashing around

the staff could not find our reservation of the cabana at the pool and said there was a wait list

fitness room could stay open later for people who want to work out after the kids go to bed

beautiful resort, clean rooms. kids loved the pools.

kids in the hot tub

guest services; gym, laundry , restaurant

when i arrived, there was a line of people waiting to check in or pick up laundry or other items, and with only

around the indoor pool, slight miscommunication on rom setup (two singles setup but worked fine) and maybe some

clean and warm pool, excellent shuttle service with easy access to metro

enjoyed really good in the bar in the evening

studio room large. complete kitchen was nice. nice gym and laundry facilities. close to sheetz

change for laundry

laundry room washing machines and dryers could be better cleaned and maintained.

coffee was good, hot shower with rain head, fast wifi.

we had to order food at the bar as we got in so late but it was cooked and served quickly - tasted good as well

got first floor near laundry/housekeeping

there is no restaurant, no kitchen facilities and no supermarkets close by

was the surprise that despite how it looked, the room was really nice, the staff friendly and the breakfast

the shuttle saved us money on transportation

hotel shuttle was only available for a few hours in the morning

the door to the laundry room was left open, so the downstairs hall smelled wet, as if there was a pool

laundry facilities

rooms, free shuttle service, free breakfast, clean rooms, friendly staff, laundry machines, close to the airport

no quarters for the laundry, was told to go to the gas station next door

shared a wall with the laundry room and the ice machine was noisy

kitchenette, trash room on each floor, and coin laundry in the building

and room no breakfast but great coffee and muffins or granola bars at choice vending machines and laundry

no breakfast

need more breakfast

and there was some noise issues in the parking lot that the front desk didnt really take seriously at least

carpets were disgusting, no laundry on site (even though it was advertised, we had a softball team there for

no laundry facilities.. so long term stay may need to go find a laundry mart.

i would suggest that they should have laundry open during the weekend.

no laundry facilities in building.

laundry service no longer available

was directly adjacent to vending and housekeeping laundry room so noisy

parking lot is a terrible set up

the pool lights were really bright shining into the room, until the early hours of the morning.

parking lot, landscaping at the back of the facility was drab.

room was nice, clean and close to the parking lot

add in a laundry machine area in case people stay in for more days

no laundry machine area

didn't have any laundry facilities at the hotel also the staff was less each time u need something u have to

1. no in house restaurant/diner 2. no self laundry

dropped off our laundry to the front desk and they never sent it out

change available for laundry

in offering a free laundry service at least one time

also, very pleased you had a guest laundry

laundry is out of service

the family room was very convenient close to the airport super clean i love the laundry room

guest laundry was inexpensive and easily accessible

staff was great. shuttle service top notch. great bathroom lighting. affordable laundry.

basic facilities like coffee, laundry were there and the swimming pool was nice to have

elevator door opened at the back where the laundry lady was, my hands are full with 2 other guest waiting at

breakfast delicious-selection good. bed great. live the fact there was laundry room. pool nice

ease of parking near the entry doors

location, free parking, it was good for my purpose, which was to have a bed to sleep for one night

no laundry

very punctual 24/7 shuttle service to/from airport

gym acceptable but some equipment not available

friendly staff and quick check-in and check-out processing, very well furnished gym and good restaurant

ordered coffee from room service, and because the caraf wasn't insulated the last bit if coffee got cold

and laundry out of service

the gym and room size were nice.

s experience ever the room smelled like gasoline kids are running up and down the hallway

most establishments that allow pets, dog odors are present

property was nice and clean, the bar was convenient

clean. quiet. free laundry. just the perfect experience for the end of this long week for me.

laundry facilities are nice and complimentary

they have free laundry and gym

free laundry services on site

room very clean. easy check in.free laundry!!!!

she showed me the laundry room and the amenities around

the staff told me that there was no laundry/dry cleaning service despite my room having a laundry/dry cleaning

the unavailability of the shuttle after 10pm for late flights

great breakfast, lovely room, and friendly, helpful staff. they went above and beyond.

i think the breakfast bar could have a better variety of food.

praise this hotel enough, fantastic & polite staff, great b/fast, superb room, free laundry/wifi/tea/coffee

complimentary laundry comfortable linens

free breakfast and dinner (some days a week), hi-speed wifi, free laundry service, shuttle services

laundry area

breakfast selection was good for us and the social monday to wednesday was great laundry for customer was

room was not as clean and disposal in kitchen smelled a guest was running around in lobby doing laundry without

pool, laundry and exercise room

new hotel, pool, spa, breakfast, cleanliness, and staff are great!!! right next to chic fila!

rooms were large, very clean, tons of storage, access to kitchen, the shades were fantastic as they didn t

flight was delayed and i tried to find a good hotel with a shuttle from the dulles airport

no laundry facilities in hotel

everything from my room to the lobby to my free breakfast and the friendly professional staff.

complimentary breakfast would be nice.

i checked in they told me there was no room service

breakfast was fantastic

went to the front desk to exchange for clean towels, i was always told that either they're in the laundry or

the laundry area had no coin changer

laundry had less than half the machines operating, and was also unclean

special tanks to senora from brealfast area who helped me with the laundry

the wifi was good and there were two or three desks in the room which made it easier to work

pool was limited in size

nice nice large room with two queen beds & full kitchen (microwave, fridge, silverware, plates, dish towel,

the breakfast was absolutely amazing

pool area was hot

breakfast was very nice

they do not have laundry facility available and charging for parking your car is $10 per day

good room service, loved the free shuttle service and the swans in the courtyard were beautiful

received handicapped room with no tub to bathe kids

my kids enjoyed the indoor pool

pool hours were short. should offer stocked mini bar package with snacks in suites.

free laundry for guests

store didn t offer laundry detergent for washing machine but could have been out of stock.

laundry was out of order

pool, bed, blackout curtains, staff on site laundry facilities

i usually stay at candlewood suites in sterling (because of their free laundry for guests) but decided i would

she not only retrieved it when that car left, but also put it thru the hotel laundry

the breakfast was very basic, only bread and bagel to toast. quality bagels, though.

when you compare the prices, their pet policy always beats nearby hotels

clean, pet-friendly lodging

breakfast is

great pool for the kids and a free laundry

close restaurants within walking, but actually, this hotel has a great kitchen

mini bar was empty!!!! no room service!!!!!! restaurant was poor!!!!

liked rita how she was pleasant she reached out through email about my early check in request

the location is super convenient just a short drive to the herndon metro station(free parking on weekends

the air-conditioning did not work so it was hot and stuffy while i was doing laundry

breakfast was great!!

great breakfast, service, staff, all was perfect!

not access wifi using my last name and room number

good location, lots of parking, very clean, nice breakfast, comfortable room/bed.

no coffee bar replacement

breakfast was good. design of lobby was good.

very clean, spacious, and quiet. good complimentary breakfast.

the room was great, large and had a small kitchen

charge of $75 for a pet for one night is way over the top

food was excellent, staff was super friendly, the shuttle is such a nice convenient amenity

even a microwave would not have been invasive especially if using room service a lot

no minibar , no 24 hour room service

i liked indoor swimming pool too

the spa is not a spa at all. it's really sad. the carpet was stained....very dated.

hoped for a laundry facility

please consider getting a laundry room, that would make it a 5/5

it did not have a laundry facility on the property.

only thing is to have a laundry room where you can wash and dry clothes for an extended stay.

would have been great if there was a laundry facility

a laundry list of tiny quibbles and quirks, so just be prepared

laundry was so strong

the smell of fresh laundry greets you as you walk to your room

walking distance to safeway, laundry, court house, bars and movie theatre

restaurant and bar right down stairs

value, laundry facilities, good gym.

the hotel also ran a shuttle to the metro stop

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

attentive team from airport shuttle to check in to room

clean, quiet, comfortable, hot shower, nice area, free shuttle

guest laundry was a bonus

also had a good laundry room, which i utilized

laundry room very handy

great location, everything worked, well appointed room, ok breakfast, nice staff, laundry.

laundry room half of machines were broken

laundry room was not up to par

had to pay for laundry

to expensive for the services you receive 3 i think this is not a hotel but a shelter 4 the guest laundry room

wifi was very poor (i was on the 3rd floor, at the end of a hall so might be better elsewhere),

wifi didn't reach the room

the laundry was $3 a load, a bit pricey but i don't think the hotel controls that.

the room noisy , the girl at check in didn t change the location of room beside laundry room

breakfast, free parking, well appointed and clean rooms, self-service laundry, and close to restaurants, and

great rooms and great breakfast. recommended!

lobby and rooms, good breakfast, large tv, indoor pool and gym, friendly, helpful staff

i especially liked the laundry room, since we stayed longer and it was very convenient to have a place to wash

good location and facilities (gym, laundry, breakfast, clean rooms)

the hotel services are very good, nice staff and it has a laundry room

one afternoon there were kids running

airport shuttle was prompt. loved the location, cleanliness, and breakfast options

nice buffet breakfast. clean laundry room.

was glad that they had a coin-op laundry, but it was expensive and i had to do two dryer cycles ($1

kids enjoyed the waffles a lot

gym facilities

was of a u-haul parking lot, but ultimately that was fine because we were there to sleep not look out the window

laundry room in building, kitchen in room and all dishes are free of charge

very worn out; trash areas always overrun with trash; laundry room has mostly broken machines; 2 cleanings during

laundry room need sign to show price and vending machine can add detergent

kitchen, everything

is ok, but working from a gov laptop that had encryptions, found it hard to connect due to the wifi certificates

breakfast and gym were great!

great location. extremely clean. welcoming, efficient staff. excellent breakfast.

wasn't aware of the $100 pet fee until i checked in

bed was extremely comfortable! breakfast was very good!

my bully babies travel with me everywhere so being pet friendly was great

there was a laundry with snack machines and plenty of parking

the laundry area helps it's clean hotel rooms the front desk the manager is awesome super sweet

mgr apologetically gave us clean rm but it was between staff rm, laundry, & mechanical rm: noisy

-vending machines and laundry machines all take cards and contactless payments

negatives: --basic kitchenettes with no oven, but you can get a toaster oven from the desk if that helps

the breakfast is delicious and i love the property decoration

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

very good location. kitchen provides flexibility to cook than eat outside.

the breakfast was plentiful and very tasty. we were very pleased.

the breakfast, was good

staff was excellent, roof top bar was top tier

one bar of soap in room

wish that it was an outside pool.

awesome bar by the lobby

it has a restaurant and a rooftop bar but unfortunately during my stay the weather wasn t too much cooperative

only one restaurant and not a variety of room service food.

lobby pool and lovely experience and convenience to walking around and parking was easy

sizable gym and pool area, nicer than most

i was stress with two small kids

no menu for room service in my room.

location was ideal with amenities nearby. room had a full kitchen which is always a bonus

no utensils in the kitchen

there wasn't any parking when i returned late at night and i had to park in a lot attached to the building next

room could have already been stocked with kitchen necessities

not really a breakfast, other then muffins and coffee

staybridge suite s free laundry (do-it-yourself) facilities make our pack-light way of traveling so easy

the little extras: hair dryer, ironing board, iron, coffee pot, good coffee, ice maker, toaster, laundry service

hotel facilities included free laundry and weight room

was great, the staff, free laundry, breakfast, parking, beds, etc

the free laundry room came in handy and it was great to have all the things you need in the kitchen from

laundry machines

the place offers a nice hot breakfast, and also has a small gym and laundry facilities opened for guests

gym closed

airport shuttle, but this was not the fault of anyone

staff, cleanliness, interior quite, breakfast, ample parking, and location.

they have a guest laundry also

room was beside laundry, a little loud for 6 am, but only 1 morning.

regarding the laundry room, half of it is out of service

the bathroom in our room smells like laundry that didn t dry, the same for the sheets

there s also a laundry room available, which was very convenient

dulles airport was just a 10-15 minute drive from the hotel and a shuttle is offered

great amenities, plenty of parking, quiet & comfortable room, friendly staff, very clean.

location and 24 hr shuttle service

they also gave access to an off-site 24 hour gym, but i didn't try

accommodating and personable staff, and included airport shuttle.

not far from town center -- maybe 20 minute walk, 10 minute shuttle; - not far from metro either -- 20 minute

just unfortunate that because of coronovirus, the pool, gym and breakfast were closed , but absolutely understandable

room service food was very expensive and the view out the window was a cement wall

although that happened when we arrived, we had the best experience with the shuttle drive and guest services

comfortable hotel, big gym. staff was very friendly

ok plus free laundry room

the kids liked the pool

nice with parking lot

parking lot is a mess (pot holes, dirty) and the facility is in need of some investment

shuttle only goes from the hotel to the airport once every hour

left over dinner was spoiled i was looking forward to use it next morning part of bk by ordering room service

there was not one channel for kids to watch cartoons on

location, staff was extremely helpful accommodatingmy request for late check out

comfortable bed, nice coffee bar downstairs in the morning, friendly and helpful staff

i disliked that you had to pay for breakfast.

really liked the complementary shuttle to and from the airport

parking lot with other businesses is mildly inconvenient but we were able to find a spot

abundant free parking

no room service or access to any food or drinks during night time

the gym is quite sad looking

there were a lot of different people walking around with laundry baskets, and the hotel had a stitch that ranged

laundry room is disgusting and most machines don't work

the laundry room was a big plus.

the breakfast.

coffee /maker or dishes/ pans for kitchenette

rooms are like studio apartments, you can stay healthy cooking your own food and do your own laundry there, just

the laundry machines are 15% cheaper than other hotels i have been at lately

the laundry cost $3

plus blankets are so thin feel so cold overnight when my wife ask another one he said all of in laundry we have

my family was booked into a smoking room when that wasn t requested and the laundry washing worker was the

the amenities are kept up well like gym and indoor pool area

having the bar open all day so i could get a drink or a cappuccino would have been great

room was clean. pool and gym facilities. the trees outside.

room service is way overpriced for very mediocre food! this was quite disappointing.

no places to to grab a bite to eat other than bar in hotel nearby.

no laundry room or indoor pool

no laundry room

nice clean hotel with guarded pool. good texas steak restaurant with 10% off for hotel guests.

wifi was slow and the free breakfast was disappointing

courtesy staff, very clean, wide variety of breakfast items

pool and hot tub is far too small.

gym is small. i couldn't get the tv to work. pool not in service.

the heater went out on the pool and jacuzzi was not clean.

nice property if you are not traveling with a pet.

easy to locate, free parking, and couldn't tell there were renovations being done to the hotel.

also, did a load of laundry & the key card locked area & machines were very clean

pay laundry and breakfast hours were a bit short.

clean, beautiful garden, helpful equipment( kitchenette, laundry machine

rooms , cleanliness , amazing beds, quiet place , very good breakfast , full kitchen with all equipment ,

the rooms are spacious and the kitchen had came with pots, pans and utensils

two nights we had kids above us bouncing around making a lot of noise

wanted to stay in a hotel that had a pool, so the kids could swim before their long day of travel and flights

two nights we had kids above us bouncing around making a lot of noise

staff was very friendly, the hotel was very clean, the price was great, and the breakfast was good

easy ample parking. improved breakfast area since last time.

the laundry facilities weren't working

so surprised and happy they had free laundry facilities for guests

i love that the hotel has free parking and the cleanliness of the hotel

pet friendly, location, ammenities, cleanliness,

missing room service - hope it comes back soon but i realize where we're at right now

halls were narrow, cluttered with laundry & trash

free and ample 24/7 parking surrounding the hotel and on-site laundry room are a big plus

the staff are very friendly and nice laundry room available mall and transportation very close convenient for

the laundry room is filthy it s woman s undergarments on the table and on the heater vent in the

, vacuuming the hallways and making sure the laundry room is always neat and clean

ants and lack of clean laundry

laundry very old

i enjoyed the kitchenet and was thankful for the laundry facilities on site.

not enough clean laundry

it was by the mall and had laundry facilities

laundry dryers did not work

nice laundry room, even common areas like the lobby,

laundry room was nice and didn't have problems getting washer or dryer the whole time

they had laundry facilities and we had to do laundry that day so that was convenient

cons: no access to wifi despite troubleshooting for 45 minutes the day of check-in

small family pool lots of kids and noise

small family pool lots of kids and noise

there were a few choices, but the kids hated the breakfast food so much that we went into town for breakfast

also on our last morning for breakfast my friend ordered smoked salmon only to be told that the resort did not

the location was beautiful and the rooms gym and spa good

stayed here mid-trip, and they have free laundry facilities, which is very handy

kitchenette, the candlewood cupboard, the gym, and laundry

liked the free laundry services

stocked kitchen free laundry

free laundry facility in the hotel

was modern, (looked like it was just remodeled), and was comfortable and cozy with a fire in the fireplace

arrived late due to traffic and they helped me with lovely dinner since the kitchen was closed

maker in kitchen was broken, but as soon as i brought it to staff s attention, they provided bagged ice

breakfast was amazing

a quaint inn, and privacy of the entirety of a three bedroom cottage, including two living rooms, kitchen, and

laundry equipment is old technology. washer wastes water and dryer takes forever.

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

the staff was super friendly and the indoor pool was amazing. kept my son busy for hours.

the courtyard is a pleasant feature and i found the gym useful

i called the front desk one evening around 12:30am when the wifi went out and the woman who answered was so

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

the laundry room did not have anywhere to hang up shirts.

the pool was a bit small but it was good.

booked the 2 rooms knowing the kids could use the pool during down time but unfortunately was closed until the

the gym was smaller than my bathroom at home and weights were missing

location, little souvenir shop in the lobby, laundry

to use the wifi you have to log in again each day

nice location, plenty of parking, room was clean, very basic

pool was a great temperature and the staff where so helpful with my daughter while i was getting

pool only open 1 pm -10 pm

easy access to pool, small gym and laundry machines, as well as snacks and convenience items available to

clean, comfortable room; nice buffet breakfast; laundry machine on-site

good gym (a little small)

the girls loved the pool

pool which we really enjoyed, the view wasn't horrible my kids & husband made a joke about it the parking lot

next morning, at 6:45am, we were again woke up with the same, yelling and laughing, along with kids screaming

the pool was cold in the winter

getting over to the gym was odd and i got locked out.

oh and given that netflix has now changed the rules for accounts logging in under different wifi i couldn't

pool was supposed to be open 5:00-9:00, but doors were locked and lights off

the whole ground floor was constantly cluttered with housekeeping and laundry carts

only one washer and dryer in the whole place. took me almost all day to do one load of laundry.

laundry and garbage bags in hall way all weekend

did not work ~ laundry facilities on the 4th floor

functions being held there and the people and their kids would leave food in the elevator and outside the room

housekeeper knocked on my door at 9:00 am & woke me up out my sleep asked if i could get an hour late check out

no complaint breakfast included.

no breakfast included

the bar could ve used more liquor options and mixed drink options.

parking was easy