plenty of (free) parking on site under trees

the free off-road parking was very useful

there is free parking in front of the hotel

location was gorgeous and close to everything, free parking was very nice, the room was recently renovated with

although the room wasn t expensive there was no wifi, no air conditioning, no lift to the 3rd floor & no

cost of the laundry service.

the garden and pool very well kept

excellent quiet room, friendly staff, beautiful grounds with a lovely pool. breakfast was good.

nice espresso coffee - and a choice excellent wifi excellent staff on reception and in cafe/bar

the pool is lovely

i had several spa treatments while there, all exceptional

the spa was excellent and the breakfasts were superb

down side was that the spa was closed due to a public holiday and i wasn t aware - i was only there for one

great breakfast

breakfast was outstanding.

whether we needed an early breakfast, restaurant recommendations, a taxi, or help arranging laundry services

fabulous welcome from mikel at reception-he was very helpful breakfast selection was amazing.

location, amazing service, the staff at breakfast went out of their way to accommodate each guest

breakfast in the castle courtyard was a dream

room service: 26 minutes calling to complain about temperature in room

bus at door, shops, laundry nearby

staff was very helpful in booking taxis, arranging for laundry, and making our stay as comfortable as possible

on this side is a nice city park and playground and another 10 minutes of walking gets you to a laundry and a

really easy for us, which is very much appreciated when you re travelling with two little kids

lovely staff, and lively bar on the ground floor and fantastic views

the wifi is slow and there is strong painting smell

within walking distance of railway station & metro i did not try food, nor drink, nor look for bar or

no working wifi. we booked here because they advertise wifi but it didn t work.

lovely food at the bar opposite

euro for your pet which didn't state on their website, but they mentioned that in the hotel - which is fine

the parking is easy and they have a recharging station for electric vehicles

pet friendly, amazing restaurant ud83dudc4d

excellent friendly staff made us most welcome pet friendly and an excellent menu

not always very good tea making facilities in room would be appreciated light snack in bar (or tapas) could be

pet friendly room very clean and comfortable and the recent addition of a coffee machine and kettle

parking lot a little tight but really not that big of a deal given the place and other plusses of

wifi is not very powerful for work. parking is difficult on site and limited around the area.

the parking is a little hard to find. just take your time

wifi was good, the tea maker is a nice addition

small parking

very welcoming staff, excellent room service and very quiet rooms.

the wifi did not connect

the shower in the spa bath squirted all over the floor and for one of the nights, we had no mini bar even though

lovely room but wifi a bit hit and miss

pet friendly

the wifi did not work and it turns out orange (our carrier) was having problems in the area

super pet friendly. lovely hosts . beautiful town. great location.

was that the beech was closed due to alot of rain and polution which was dissapointing for the kids

wifi was included

great location. breakfast was delivered to our ur room. wifi was adequate.

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

limited options for room service

wifi not good.

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards

we would have liked to see more bar facilities in the hotel itself

he also offered to help us with guest laundry

wifi was okay, worked sporadically but did the job

no bar facilities or no fridge in room.

wifi and ac worked well, and it was nice to have an elevator for getting luggage in/out

wifi did not work as not secure

wifi worked

wifi was not very fast

wifi was not great.

wifi signal was not strong. had some connection issues.

two mornings someone was pushing trolleys (with laundry

the thalasso spa and pool area is great and the treatments were superb

breakfast and setting for breakfast was one of the best i ve ever had

the swimming pool

the bar food and service was excellent

pool a little small

the pool area was well worth a visit

the room, staff, bar and spa were amazing

room service was very quick and pleasant

the room service. the burger was very good, as well as the fries and the fish.

very nice that they let you borrow beach kit for the kids and it's nicely located at the

shutters in the kids room didn t shut properly and was flapping about at night making loud noises

it is great that they have a guest laundry, however we were not told about it when we checked in

no iron in the room and none in laundry room either

great location. lovely room and pool. parking on site

the kitchen had all the utensils , dishes and little fridge

wifi took a long time to connect and dropped off several times

point: the laundry is quite far back on property

breakfast was a bit expensive and not included

pool: big, clean, all tidy and comfortable, safe for kids

nothing really,arrived early hours of morning and left after breakfast.

nice big pool which was warm and almost empty

wifi only works in the main building where all the kids activities are too

the wifi really wasn't that great at all to be honest.

parking was sensational with private parking beneath our balcony

free and easy parking

maybe clarity as to whether the pool was open in september but then i could have asked.

parking on site

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

staff is so amazing and love that it was an old school house, with kids art and report cards

parking available and pet friendly

good sized and comfortable room with excellent aircon, tv with streaming services, good wifi and varied breakfast

pet-friendly and very accommodating. price was a good deal.

surprisingly comfortable king-size bed, room service, decent breakfast and free parking

parking on the property allowed us to travel to different local places and even to get to old town

lovely big room and the fastest wifi i ve ever seen in a hotel

the hosts were wonderful and very helpful close to city centre and parking available on site

car parking on site bus service runs every few minutes to city centre which really is a no go area for

lots of free parking and beautiful surroundings

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest

we would have liked some form of room service or the ability to have breakfast earlier in the room, even though

property with beautiful gardens and nice pool area

room service options were really limited and really fancy

parking available at no extra cost

no lounge, no bar, staff leave at 8pm, no facilities other than a small pool

range of room service would be good

stunning view of pyrennees but not many other facilities (other than nice bar and outside

because of the limited facilities (and breakfast not included) it felt a bit pricey (an outside pool might have

parking facility- warm friendly welcome bianca was extremely helpful and went over and above in

the villa is spotlessly clean and the pool area is great to relax around

off street parking a bonus

easy parking and great to walk down into san

parking on property a bonus

wifi was quite bad (i did not even manage to connect at all), as it was a business trip - it would

no wifi in the rooms

views of the ocean from our bedroom and public spaces - bar and restaurant

super view, comfy bed, clean and strong wifi.

hotel is lovely , with lovely garden & easy private parking

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

didn t use the pool, but think it would have be ideal

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels

the room was lovely, the pool was perfect and amazing views to the sea

the swimming pool was great

free parking lot and free spaces all the time, we loved our stay and would highly recommend

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

on-site parking lot was also good

i ordered tea as part of room service

served as part of the room service menu was disappointing, presentation, selection, menu, ingredients, quality

a lovely bar with a superb negroni before dinner was the perfect finishing touch to the day

cosy bar with short but delicious tapas style menu in the evening

hotel, great location, parking, wifi, really good breakfast

the hotel did our laundry was 10 euros a bag

really nice hotel and good food. on-site ev charger is 3.6kwh.

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

i was at the edge always with kids in the room

charming town, very good restaurant, free parking, spacious room

the pool was perfect

saturday night until 0230 in the morning the bar opposite my room had very loud music and people outside drinking

the pool was an extra bonus

great wifi, was able to give a video presentation to a university in usa while staying there

breakfast was excellent and the location was perfect

gym even though they said they had one

the breakfast was wonderful ,& so was the location.

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a

breakfast is excellent! the staff is amazing!

overall great to have that convenience and peace of mind great extras - like being able to do any laundry on

everything: big room, swimming pool, bikes, table tennis, gym, laundry and more

lovely rooftop pool plus bike storage and free laundry facilities were

everything. the style, the rooms the free access to gym and laundry

we availed of the free laundry and dryer

rooms too small. no drawer space. poor room service.

rooftop terrace and bar was excellent

was excellent, wifi did not work on my laptop but it was probably my issues not the hotels

very cool rooftop bar with great views

the rooftop bar has great views and is a definite plus

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to

hotel facilities; poor room service; restaurant

wifi didn't work

also after asking for a kids extra bed they could mention the existing sofa, as they also charge for extra beds

also, the hotel has a small gym and sauna in the basement

service was hit and miss - laundry arrived late, concierge booking messed up

location, friendly staff, very comfortable room, secure parking, pet friendly, made this the best and only place

hotel staff we encountered were very polite and courteous and very professional especially the bar staff

the old bar position was great and we didn t like the new position as much.

was a bit expensive in room service