sadly not much of a bar to sit and have a drink watching the sunset.

wifi power very weak

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

the fact that there was no actual hotel bar to have a drink in before bedtime

wifi not good.

the wifi did not work and it turns out orange (our carrier) was having problems in the area

great location. breakfast was delivered to our ur room. wifi was adequate.

was that the beech was closed due to alot of rain and polution which was dissapointing for the kids

super pet friendly. lovely hosts . beautiful town. great location.

wifi was included

he also offered to help us with guest laundry

wifi didn t work well

have been good to have more restaurant and bar facilities at the hotel considering the price category though

wifi was okay, worked sporadically but did the job

wifi did not work as not secure

wifi worked

wifi was not great.

wifi signal was not strong. had some connection issues.

wifi was not very fast

two mornings someone was pushing trolleys (with laundry

kids under 12 are not allowed in the pool

age limit of 12 yo for the spa access is nonsensical and did not go down well with my kids

poor wifi connection

warm sea water pool and spa area that you can just step out onto the beach from

we were given a very warm welcome when we finally arrived and a room service meal was served very quickly

pool a little small

great pool and spa

a beautiful location and iconic hotel. loved the spa especially.

drinks at the bar were great, as well as the food

pet friendly

the shower in the spa bath squirted all over the floor and for one of the nights, we had no mini bar even though

lovely room but wifi a bit hit and miss

very welcoming staff, excellent room service and very quiet rooms.

the wifi did not connect

very nice that they let you borrow beach kit for the kids and it's nicely located at the

shutters in the kids room didn t shut properly and was flapping about at night making loud noises

close walking to downtown .. parking for car

a two minute walk down the steps to the harbour, they were steep but there was ample parking if you wanted to

parking lot a little tight but really not that big of a deal given the place and other plusses of

wifi is not very powerful for work. parking is difficult on site and limited around the area.

fridge/mini bar would be nice

no iron in the room and none in laundry room either

it is great that they have a guest laundry, however we were not told about it when we checked in

jews, accommodation, pool, restaurant, breakfast, convenient walk to town

apartments are ideal for the self catering needs of a family but with the niceties of a hotel (room service

and helpful staff, amazing views and swimming pool, comfortable and spacious room, large grass reserve, great

point: the laundry is quite far back on property

wifi is not good

wifi connection was difficult.

breakfast was usual, not bad but not extraordinary

secure underground parking

wifi only works in the main building where all the kids activities are too

staff is so amazing and love that it was an old school house, with kids art and report cards

in, bed comfort, eco touches, parking, excellent free wifi, super bath wonderfully happy madame

there wasn't a small bar fridge in the room.

good sized and comfortable room with excellent aircon, tv with streaming services, good wifi and varied breakfast

parking and pet fees too expensive also room rate is high - not value for money

pool was nice too, but the surrounding area was extremely narrow and the stairs to get into the

wifi went in and out.

comfortable,close to the best surf spot, parking ,cozy we will come back

nothing very pet friendly

in hotel villa caterie is perfect the hote are in the center close of the best restaurant a bar of the city the

parking can be a bit tricky when the restaurant is open

the room was super comfy, the staff was charming, and the pool and the garden superb

everything clean and tidy, spacious room and huge bathroom, fantastic parking for our car

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest

the spa area outside is a nice touch

the staff were very kind and offered us a selection of high end bar food which was very good

was far too much and as we were only stopping off on a very long journey the choice of a light bar meal would

we are perhaps atypical clients because we did not join the fine dining or even use the pool, rather we used

stunning view of pyrennees but not many other facilities (other than nice bar and outside

heated swimming pool

convenient parking arrangement

poor wifi, room a little cramped, and cold when we arrived.

hotel right on the beach with parking behind

not available after 10pm and the bar only offering drinks, no food at all

view, the balcony, staff were really helpful, free parking the lighting was good in the room

the room was lovely, the pool was perfect and amazing views to the sea

some kids were brave though

the property as a whole is beautiful with a sea view from the pool and lots of green

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

the wifi was more or less useless because unsecured, the provider would not allow its use on my phone

parking is free

nice terrace for dining. sam does good coffee and breakfast off street parking

plenty of (free) parking on site under trees

wifi was fitful and though my partner got it i could not

pet friendly room very clean and comfortable and the recent addition of a coffee machine and kettle

the parking is easy and they have a recharging station for electric vehicles

the property has a welcoming reception, fully stocked bar and relaxing garden which over looks the valley

a truly pet friendly hotel

not always very good tea making facilities in room would be appreciated light snack in bar (or tapas) could be

cost of the laundry service.

good wifi

bar and restaurant was closed though self service coffee was available

we had some odd hours and long days due to a competition we attended and room service would have been great

bar with reasonably priced food

and breakfast

and the gentle spa treatment

i would recommend the spa also

down side was that the spa was closed due to a public holiday and i wasn t aware - i was only there for one

the reception room was my favourite space, beautiful yet so comfy and inviting with fire on that i spent few

whether we needed an early breakfast, restaurant recommendations, a taxi, or help arranging laundry services

unfortunately restaurant was closed but bar service was good and very reasonable for 4* hotel

bar and snacks good with attentive staff

i was told that breakfast was included at check in but then it was added to my bill

or at least some bottled water included in the price rather than paying bar prices on top

bus at door, shops, laundry nearby

staff was very helpful in booking taxis, arranging for laundry, and making our stay as comfortable as possible

on this side is a nice city park and playground and another 10 minutes of walking gets you to a laundry and a

/ room service / alcoholic drinks were from next door restaurant

charming rooms. lovely building. great location. great staff. clean. good size rooms. wifi

charming town, very good restaurant, free parking, spacious room

saturday night until 0230 in the morning the bar opposite my room had very loud music and people outside drinking

the pool was an extra bonus

no secure parking

- old structure : rooms somewhat moisty and floors cracking - pool in the garden would be a plus

lots of free and secure parking within the hotel grounds

the wifi is slow and there is strong painting smell

very nice house red and white house wine at the bar and very reasonably priced

room was perfect breakfast was lovely pet friendly

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and

to town 10 min drive to the promenade free parking breakfast was very nice service extraordinaire

there is lots of parking if you have a car and dogs were very welcome

stunning grounds to walk your dogs if you are travelling with pets

must know that there is no service in the reception or in the bar afrer 23

excellent property and great value for money! only a short drive from biarritz and easy parking

service and facilities, very comfy big beds, lots to do with the kids, great food with amazing views from the

staff were amazing from start to finish, the provided amenities and roof top bar and views were fantastic, and

room service only for evening meal due to current covid restrictions was expensive and food and

very friendly check in staff. good breakfast. secure parking.

the facilities are very good for kids with a great salle de jeu in the basement

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in

rooftop bar is excellent

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view

wifi information not in the room

you could only get wifi in the reception area. the photos on booking.com were deceptive.

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady

the rooms are very clean and well equipped with fresh towels, soap, a hair dryer and a full mini bar (at extra

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

lovely little hotel. good for kids and families.

wifi quite slow