no wifi in rooms

location which was very handy for us visiting the scottish open golf

ample parking

good location, ample parking large room and comfortable bed. very quiet room.

all food was amazing, wedding meal buffet and breakfast

friendly staff with a gorgeous breakfast

let other guest to share room with their pet

excellent food and perfect location for my golf trip to muifield

staff, nice bar with open fire and excellent food

our pet dog was so warmly welcomed too

the comfy beds, lots of seating, caravan-size fridge-freezer, well-equipped kitchen, 5 minute walk and you're

the wifi at this property does not work

the kids games and scooters were a nice touch too

wifi wasn't great, the dvds didn't work and netflix didn't work.

there's a shop on site which is handy and the kids enjoyed the arcade

they also consistently remembered my spouse’s vegan diet at the continental breakfast, ensuring a delightful

staff were so friendly, breakfast was amazing and beds were incredibly comfortable.

the broc bar and the stables restaurant are very comfortable and very friendly with excellent service

breakfast

bar was nice, busy in august with all the golfers i suspect, but friendly staff and very helpful

poor wifi, limited facilities, small bedroom

0%) - comfortable and relaxing

tv worked very well and wifi was good too

dining room was bright and comfortable with lovely views over the golf course to the sea

good atmosphere in bar with other golfers

large room, very good breakfast, parking, friendly & helpful staff.

small, friendly well run hotel. convenient for the town centre, golf course and beach.

noisey dinning to open to bar area passing people goin through,kids,dogs

and pre ordered breakfast which is one of my pet hates how does anyone know what they want to eat the following

close to restaurants, sea, walks, golf courses and

corridors leading up to my room had bags of laundry and the cleaner barged into my room everymorning while i

management stated they didn t have laundry service over the holiday break

alternatively, extra towels and a small laundry hamper for wet ones

possibly a small gym or pool would be nice, but i'm not sure it's logistically possible

restaurant food was delicious but the quantity of it was ridiculous it was like a kids portion and definitely

the nightly surprise of a false alarm. ( perhaps the lack of laundry facilities ).

a laundry and dry cleaning were advertised at this motel but weren t actually offered at all.

doesn t have laundry. doesn t have grocery nearby.

we found someone's dirty laundry, also in the bathroom there was mold on the shower gel jar, there was a lot

kids eat for free which was also a bonus

the wifi was very variable, sometimes accessible, others not

floors is hard to get hot water running (at least in november), however you can always use the spa facilities

breakfast was yummy, the room was great too.

bar was great

my husband was looking forward to the sauna and we were disappointed to find out that the pool/spa area was

room we were given was 208 right above a laundry room i believe we could hear the whirling of a washing machine

my room had a view of half lovely trees and the other half big green laundry bags.

not only dog friendly, but your pet will feel more welcomed than you do

room service stopped at 8pm, when the restaurant closed, is a remote place, we tried to order food,

they offer room service, yet when i wanted to order coffee mid-day, they said room service didn t work at

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

the breakfast and high tea were sublime

on the lawn, handmade cookies and chocolates in rooms, fine whisky and champagne, haggis at breakfast

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

breakfast was perfect - full scottish breakfast, porridge, rhubarb compote and the view included

laundry service available if required

the room was very comfortable and with plenty of options for breakfast in the morning all home prepared by our

parking was free and an extra bonus

freshly cooked breakfast to order was also a massive bonus

only thing is there isn t any parking space in the property

they provided us with a fan and with laundry detergent for free

was in an ideal location and with kitchen facilities and also laundry facilities it was great

stayed with us , after her shift to ensure we were ok with a temporary problem you had in the laundry

laundry service bery high and no parking

besides being able to do the laundry and have your own breakfast at the hotel (might have been a bit hard to

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers

no laundry service. helpless stuff at reception

dinner menu could have better selection including kids

the pet welcome pack was a lovely touch too

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

room right next to laundry had to walk round laundry and staff to get into

an industrial noise like a laundry or something similar

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

fingal is a great experience all round and breakfast is worth a mention to

i highly recommend the brulee porridge with whiskey for breakfast

no spa or swimming pool

the dinner and breakfast were of the highest quality and standard

breakfast was great and the close proximity of the tram is ideal to explore the city.

no spa or laundry services on public holidays

i also want to add that the receptionist told us that it takes a day to do laundry, but it took 3 days and we

information in room concerning air con,room service,laundry etc

pool and spa area very pleasant

wifi in room could be better.

quick and excellent laundry service

breakfast was very expensive and kids portions were not available

+ size of the apartment (surely more than 40 m2) including a fully equipped kitchen, a giant coach, a living

wifi is free but the connection is very bad 2

couldn't connect to wifi

they went out of their way to help me with tourist questions, laundry facility operation (for a private laundry

we used the laundry which is easy to use: download the app, put some money on it (we used about 14 pounds for

but were pleasantly surprised by the room and facilities, including secure bicycle storage and laundry facilities

there is paid laundry service available at premises and you could get an iron after gbp20 security deposit

comfortable room; supportive helpful staff; close to multiple public transport; great laundry facilities;

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

is no laundry room, although it may miswrite on booking

they do provide laundry service to a company in town, but you pay for each article

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after

superb facilities including kitchen and laundry

the instruction in the laundry room isn't very clear

laundry and kitchen facilities are good

dirty laundry was left in the corridor from fri morning and was still there sat morning.

was excellent and the shared use of the kitchen facilities and the onsite laundry was most appreciated

laundry service

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

sudterrain room right in front of laundry packing area. a bit lacking in privacy

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

amenities worked out well for an extended trip having a kitchenette and laundry on the ground floor

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just

proximity to attractions, laundry facility

the apartment was very well equipped and the on-site laundry facilities were a wonderful bonus.

there were also laundry facilities

laundry facilities were provided and staff were helpful figuring that out, but it was a bit of a

noisy outside from a laundry late at night and first thing in morning

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made

location. able to use gym and laundry facilities

thought it would have dressing gowns for that price though you have to take into the laundry.

don't have laundry service food quality just average you have to ask for the shampoo and soap everyday, as

gym could use a few more hand weights

room was not available until the afternoon and we were really tired having had to get up really early for the

room service: hard to even find the correct phone number for room service

noisy droning from fans or laundry in my room

lack of laundry facilities

no laundry machines. no ice machines.

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

the only thing missing was onsite self service laundry facilities

we found some laundry from previous guests behind the curtains in our bedroom

room is way too dark, no true laundry service option. door access card was very problematic.

of an in-house laundry service as i had arrived from ten days on the northern isles (shetland & orkney) with

nice big room for two kids family. good location and easy walkable distance to main locations.

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

for stuff like laundry

we had requested early check in, which they said they couldn't accommodate due to the system outage, which is

the free wifi was great and very reliable

however we were quite disappointed when a member of staff pushing a laundry trolley came along as the lift

it would have been nice to have laundry option at the hotel.

overlooked yard where dirty laundry stored

hoped for as our window faced the back of the building, seeing and hearing trolleys full of dirty laundry from

our package included dressing robes which we repeatedly asked for and were told they were in the laundry and

the snug bar area isn't very obvious

early check in, smart room, lovely bar and breakfast room

hotel, stunning rooms and roof garden, staff excellent and even room service food was good

i had to cancel my stay since my wife and kids fell sick

perfect. cocktail bar staff were amazing. receptionists polite helpful and made us feel at home.

wifi was spasmodic in room; had to use it at reception.

no wifi in room. shower difficult to control and water went all over bathroom.

wifi wasn't great, but that's not a big deal for me.

stronger wifi

weak signal for wifi

room backed onto the laundry room (though we didn't know this at the time) until we heard a noise that was just

no laundry facility and valet laundry pricing is outrageous

it very noisey from 6am,laundry getting delivered right under our window

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

laundry service was efficient and reasonably priced

laundry service is an external service

and even though the property listed a laundry room in their post, they do not have one on site

laundry was outside the bill,, only light breakfast was included in the bill

no laundry service. no iron or board. tv remote worked inconsistently. hall rugs dirty.

excellent location, late check out.

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags,

we had them do some laundry

laundry service way too expensive. however found local laundry within 900 m from hotel

clean, great location, pool was awesome for my kids

very specious room with play area for kids inside the room

laundry service was not possible because of miscommunication

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

perfect location, clean rooms and the spa was amazing

location. early check in

we live locally but come regularly to get a break from the kids and the dogs

dropping any laundry bad experience that they changed some of the item in the checklist without informing me

i placed some items for laundry but next day they return it without doing the request

our room lacked everything no chairs, no slippers, no toothbrush, no laundry bag not to mention how

it says that there is laundry service, but it is very very expensive they make you pay per item

staff at check-in and bar were friendly and courteous. left good impression

our room seemed to be the dumping ground for dirty laundry and equipment which was a bit off putting

the staff was always helpful with laundry service, directions to sites and in their assistance with booking

no laundry facilities, had to walk down to the adagio

self service laundry

would not get laundry done there, as it was very expensive compared to a laundrette down the road

laundry across the hallway

was great to have a laundry room to use for free as a guest but oof, that needed a good clean which we did with

brand new, modern hotel with total room package, laundry and breakfast

it also provided a guest laundry, and a light complementary breakfast if you require it

there is also a free laundry service if needed which is handy if you need to wash your clothes

us for being in the lift with our suitcases when he had been waiting for it for a while with the laundry trolley

needed to do laundry but they forgot to provide us a laundry bag in the room, then told us they couldn t find

it was a bit noisy as it was across from the cleaners'/laundry room and also close to the bridge (outside)

we did a laundry service which was delayed based on when we handed clothes over.

laundry service was excellent

must have been near the laundry because i heard the alarm every time the dryer or washer finished

however, we also used their laundry service and they lost our laundry

we got lost trying to find the gym but a member of staff (a guy who looked like maintenance) saw us and took

room was superb, staff were super friendly and breakfast was great.

the staff was really helpfull and wifi is so strong

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly -

breakfast was unreal. seriously very impressed. overall excellent.

facilities - the pool was a good size and never too busy and the gym had a great selection of equipment

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the

the gym is very well appointed