large room, very good breakfast, parking, friendly & helpful staff.

well run hotel staff very efficient and friendly food in both the main restaurant and bar of a high standard

parking

and pre ordered breakfast which is one of my pet hates how does anyone know what they want to eat the following

excellent breakfast, good food available in the bar or restaurant

set in well kept beautiful grounds, plenty of parking, and location

breakfast was perfectly presented and the menu was great

gravel driveway and car parking.

loved the salon with the fireplace and the champagne afternoon tea

as a former county golfer i am surrounded by golf memorabilia which is manna from heaven

they also consistently remembered my spouse’s vegan diet at the continental breakfast, ensuring a delightful

staff were so friendly, breakfast was amazing and beds were incredibly comfortable.

the broc bar and the stables restaurant are very comfortable and very friendly with excellent service

breakfast

bar was nice, busy in august with all the golfers i suspect, but friendly staff and very helpful

helpful staff, clean comfortable room, breakfast and evening meals good will definitely be staying again

let other guest to share room with their pet

we had dinner and breakfast at the property and would recommend the restaurant

excellent location for the golf and the evening food was plentiful and a reasonable price

super friendly staff that’s really good with kids

all food was amazing, wedding meal buffet and breakfast

were very friendly, check in process quick and simple , breakfast choice very good and we had free parking which

lovely freshly cooked breakfast

excellent parking facilities, great value and great room

good food, well located for golf, friendly and helpful staff, excellent value for

alternatively, extra towels and a small laundry hamper for wet ones

management stated they didn t have laundry service over the holiday break

corridors leading up to my room had bags of laundry and the cleaner barged into my room everymorning while i

but that was really good and plenty of choice, have already booked again for the scottish open golf next year

location is excellent, views out to sea, rooms are good sized, comfortable bed and good shower; wifi and mobile

there's a shop on site which is handy and the kids enjoyed the arcade

the comfy beds, lots of seating, caravan-size fridge-freezer, well-equipped kitchen, 5 minute walk and you're

nothing to do with the caravan itself but to use the pool etc at the park had to purchase extra play pass that

poor wifi signal and tv reception was not good at all

wifi wasn't great, the dvds didn't work and netflix didn't work.

the wifi - important as i travel on business - worked very well in my room

old manor was way above my expectations,the staff the room the location the breakfast and the scenery looking

not enough parking

the location was perfect for st andrew s and surrounding golf courses.

and i both experienced aching backs as a result after 3 quite uncomfortable nights however, daily room service

the nightly surprise of a false alarm. ( perhaps the lack of laundry facilities ).

we found someone's dirty laundry, also in the bathroom there was mold on the shower gel jar, there was a lot

a laundry and dry cleaning were advertised at this motel but weren t actually offered at all.

doesn t have laundry. doesn t have grocery nearby.

after a cold rainy day out sightseeing we enjoyed the gym & the heated pool with spa

breakfast was great and the close proximity of the tram is ideal to explore the city.

breakfast, so very disappointing

the dinner and breakfast were of the highest quality and standard

no spa or swimming pool

i highly recommend the brulee porridge with whiskey for breakfast

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

an industrial noise like a laundry or something similar

room right next to laundry had to walk round laundry and staff to get into

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

we were offered free round on second occasion and free laundry on first occasion - might have been better to

lack of laundry facilities

no laundry machines. no ice machines.

noisy droning from fans or laundry in my room

could have been something else but maybe the hotel staff could check this out and relocate the laundry room if

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

they provided us with a fan and with laundry detergent for free

laundry room very useful although you do need to load money onto an app

was in an ideal location and with kitchen facilities and also laundry facilities it was great

stayed with us , after her shift to ensure we were ok with a temporary problem you had in the laundry

besides being able to do the laundry and have your own breakfast at the hotel (might have been a bit hard to

having the self-serve laundry facilities in a separate building from the residence also worked very well

comfortable room; supportive helpful staff; close to multiple public transport; great laundry facilities;

great laundry, where one load did all my clothes from the previous 10 days of travelling

they went out of their way to help me with tourist questions, laundry facility operation (for a private laundry

but were pleasantly surprised by the room and facilities, including secure bicycle storage and laundry facilities

dirty laundry was left in the corridor from fri morning and was still there sat morning.

was excellent and the shared use of the kitchen facilities and the onsite laundry was most appreciated

the kitchen had everything you could need and we also used the laundry facilities a few times

laundry and kitchen facilities are good

the laundry facilities were good but process needs to be

quick and excellent laundry service

real complaint it the weak wifi signal in the upper level twin rooms facing the garden

wifi is free but the connection is very bad 2

tons of space in the kitchen and dining/living area

the art everywhere is gorgeous, the bar has a great vibe, and tony the whisky guy is full of amazing knowledge

golf course grass cutting early in the morning. not hotels fault.

no bar, funny restaurant set up, small room, dreadful breakfast room service

nothing. all perfect. an onsite spa would be the cherry on the cake, but can't fault it at all.

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

laundry wasn't open for the period i was there

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after

laundry service

sudterrain room right in front of laundry packing area. a bit lacking in privacy

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

i also want to add that the receptionist told us that it takes a day to do laundry, but it took 3 days and we

information in room concerning air con,room service,laundry etc

no spa or laundry services on public holidays

location, friendly staff, excellent breakfast

pool and spa area very pleasant

gowns were replaced so the stuff in the pockets went into the laundry

laundry in our room from previous occupant dirty glass at the bar full of lipstick serve at

no slippers provided. no laundry bags provided.

everyday we would have to call to ask for towels, or shower gel or laundry bags

fantastic golf courses and well looked after by

for stuff like laundry

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

limited free wifi

the wifi was slow most of the times. the wash-hand basin was small and difficult to use.

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

no laundry service. helpless stuff at reception

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers

great breakfast. free parking space. confortable bed. extra pillows. spacious room and bathroom.

we had arrived in a mini bus and parking was not an issue - thank goodness

hotel, stunning rooms and roof garden, staff excellent and even room service food was good

i had to cancel my stay since my wife and kids fell sick

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

glorious bedding and fantastic breakfast in the room service

we got room service & the food was lovely too

room backed onto the laundry room (though we didn't know this at the time) until we heard a noise that was just

no laundry facility and valet laundry pricing is outrageous

it would have been nice to have a laundry room to be able to wash clothes.

laundry service was efficient and reasonably priced

it very noisey from 6am,laundry getting delivered right under our window

kitchen facilities, large bathroom. laundry machines available.

the apartment was very well equipped and the on-site laundry facilities were a wonderful bonus.

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just

there were also laundry facilities

i have stayed at many local hotels but with kids the kitchen, laundry and room sizes are perfect

excellent location, minutes from prince's street but nevertheless quiet. wifi was great.

nice shower, comfortable beds, good wifi, quiet. nice stuff and great location.

wifi was spasmodic in room; had to use it at reception.

desk and wifi were good so i could do a little work before wandering the city from this well-located base

bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

laundry service was not possible because of miscommunication

location, breakfast, service, standard of room, gym

dinner was very good and the free dinner for kids was a nice unexpected bonus

room was very nice and clean with a spacious bath and shower

must have been near the laundry because i heard the alarm every time the dryer or washer finished

however, we also used their laundry service and they lost our laundry

staff were amazing and friendly, the breakfast was gorgeous and then bed was amazingly comfy

small problem is coming back to hotel at night nobody in reception because they had to serve in bar as well

is very particular and did not affect my stay in any way but would have been great if the little gym had some

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd

love that there are laundry facilities but the dryer heats the clothes well - just takes forever to actually

it also provided a guest laundry, and a light complementary breakfast if you require it

laundry across the hallway

it has very convenient self serve laundry facilities and their taxi call button brings a cab in minutes

however we were quite disappointed when a member of staff pushing a laundry trolley came along as the lift

overlooked yard where dirty laundry stored

noisy and can hear other rooms doors slamming and teolleys careying laundry outside early in

smell of damp, mould, or a smell similar to stale wet laundry on the 3rd floor and in our room, number 311 was

noisy back-yard activities at 7am, moving bins, laundry etc

of an in-house laundry service as i had arrived from ten days on the northern isles (shetland & orkney) with

room is way too dark, no true laundry service option. door access card was very problematic.

we found some laundry from previous guests behind the curtains in our bedroom

very cramped breakfast tables..

the kids complained the sofa bed wasn’t comfortable.

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

full sized laundry

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the

room was very close to the laundry facilities which made our room and surrounding corridor very hot

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made

laundry delivery van was outside the room window before 7am everyday, including sunday and was

noisy outside from a laundry late at night and first thing in morning

location. able to use gym and laundry facilities

laundry facilities were provided and staff were helpful figuring that out, but it was a bit of a

thought it would have dressing gowns for that price though you have to take into the laundry.

don't have laundry service food quality just average you have to ask for the shampoo and soap everyday, as

received early check in, a quiet, spacious room, comfortable bed, exactly what we requested for

staff were all very friendly and the bar was lovely did not eat in hotel in night but food sounded lovely

martin which takes about 30 seconds- just a frowning no the evening meal was poor - your kitchens are a

and often got the orders slightly wrong -receptionists are very friendly and responsive -laundry service is good

one other thing that i came across for the first time at 5* hotel was having to pay for the laundry bag

girls spa birthday treat surly to be rememberd in this wonderful hotel, staff go the extra mile and

great facilities esp the gym equipment

room with balcony wasn t fit for purpose , it looks onto the roof of a shopping centre , the wifi pad by the

we had them do some laundry

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags,

laundry service way too expensive. however found local laundry within 900 m from hotel

wifi and clean

the gym and pool

laundry service available if required

wifi could be a bit better

owners were lovely, great location & good value. breakfast was excellent.

wifi was poor

only thing is there isn t any parking space in the property

breakfast is another 24 steps both directions or room service

we drove 5 minutes to the local station, parking is free

the wifi was very variable, sometimes accessible, others not

take the golf cart if you are a nervous driver

the inside is beautiful and the bar area is beautiful

it says that there is laundry service, but it is very very expensive they make you pay per item

dropping any laundry bad experience that they changed some of the item in the checklist without informing me

i placed some items for laundry but next day they return it without doing the request

our room lacked everything no chairs, no slippers, no toothbrush, no laundry bag not to mention how

staff at check-in and bar were friendly and courteous. left good impression