i also found my dirty laundry that i had placed to one side had been rummaged through

the wifi is weak and not secure. decided to use my phone as a personal hotspot instead.

mini gym was really mini !

parking ample and the breakfast had good variety - much better than others scores had

room service was prompt, and the food well cooked and hot - what more could you ask for

behind hotel and car park with a window and door out directly on the drive way and opposite the laundry and

although no guest laundry, a washing service was available for less than i ve paid at many laundromats

like the host, had to ask for 2 more towells in room couldnt find victor anywhere so took 2 from laundry

service was just ok. no laundry to wash clothes

free parking facilities, warm welcome, big, spacious, comfortable room with a bath and larger shower in

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

my bath towels smelled of food. maybe the laundry area is near the kitchen?

rooom, bed, gym, breakfast

free well equiped gym comfortable bed.

broken/limited gym equipment.

s probably just a me thing, but the room service moved my clothes

very friendly staff, great for parking, nice bar area and good room size.

friendly helpful staff, clean comfy rooms and the bar was an added bonus

wasn't any room service staff apart from the cleaners that came in the morning

early check in and late check out is so expensive,,and waiting area there is no toilet,,it s so

laundry was collected at 7

superb breakfast

wifi - very hard to find a strong signal

the food and the bar were both excellent. rooms nice and clean and comfy

accesible with ample parking

our room also had a nice view that the kids enjoyed looking at (ducks in a little pond)

room was great, kids loved the pool, food was excellent - can't fault anything

staff was really friendly, the manager even gave our kids some toys

being charged 5 for room service. two sandwiches cost 15, with a 30% uplift for delivery???

very friendly staff at reception. whole place very pet friendly.

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

the layout of the restaurant bar and reception was lovely and there was nothing the staff wouldn't do for us

bar was well kept with a cracking pint would definitely return if ever over that way

good parking, prompt room service when required.

room service coffee was awful, the disposal in room cups were awful

no laundry service saturday and sunday

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

shower, size of room, cleanliness and free wifi

luxurious room for the money and a great breakfast. friendly, helpful and efficient staff.

bed for the kids was already made and we were absolutely happy about it

ease of checking in, facilities notably the gym was great

room had lots of freebies for the kids, very well thought out

liked the personal touches like a tray for my hot straightening iron, chocolate and juice for the kids, bathrobes

having to pay extra for breakfast

the breakfast was phenomenal

we had a lovely time with a bottle of wine and someone else to deal with the laundry

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

wifi in room, food, very comfortable bed and staff were helpful

the daily room service.

bar and restaurant are good, even an on site gym

breakfast is amazing an sets us up for the day

bed and rooms and shower breakfast amazing bar great

excellent breakfast, good wifi.

just the free wifi connection was poor.

parking spaces are plentiful, which given the location is essential

room service and food were excellent

food reallywas fantastic breakfast lunch and evening meal.nothing

friendly welcome. excellent breakfast. comfortable room with bath/shower

great value for money, the room was clean with good,free wifi

easy to park on street outside, comfortable room., good wifi and great breakfast

prefer not to see black mold in bathroom, bit of a stain on sheet but had obviously been thru laundry

i couldn't access the free wifi on my phone, but my partner could on his

hassle free check in, staff for breakfast were very helpful

car parking easy

bar staff excellent

spa was especially clean and enjoyable

& the pool area was done very nicely

reception staff and bar staff could not do enough, both offered excellent customer service

beautiful building, lovely location, plenty parking & very pleasant!

10 charge for room service.

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

location is very good, easy to find and convenient to buy foods and laundry nearby

good sized rustic rooms and a very nice bar downstairs in the bar with a great atmosphere

the town centre location and easily available parking were very good.

service at bar and restaurant was not that great but the hotel its self was good nice rooms and good value for

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

about laundry rooms & dryers on most of the night

the addition of a mini golf set in the room was brilliant

room service early breakfast arrived too late and one set of cutlery missing

ordered room service and had burger and chips which was average to poor and having to pay 18 for it put

that the rooms were ever so slightly dated, we rang down for room service at around midnight as noticed quite

the staff aren t friendly, the room wasn t clean and we found pet hairs on the bedding

the kids loved the pool and the food was great

to pay a parking fine for parking in the car park during our stay

didn't use the spa facilities but saw plenty of families going to use it

bedroom had a pile of dirty laundry behind the door which had not been removed

great price and breakfast included! free parking, lovely bar and big comfortable room.

it hosts a 24 hour bar which is great for people with flexible work hours

comfortable room, clean and good wifi.

building, comfortable and clean room, helpful and friendly staff, free parking, delicious breakfast - we

the restaurant and bar was not open.

about the free off street parking, generous room size and free wifi

private parking

room, comfy bed, clean bathroom, good wifi

was poor evening meal in the bar is in the indian restaurant, no atmosphere - tv on, poor food, very poor wine

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

the bar staff were amazing we were there for a family wedding at the golf club next door and we were quite

not having a washing machine or laundry options

dinner was delicious, drinks on the roof terrace bar overlooking the track after, gym was good too

everything excellent food staff great views of track great pool sauna and gym

the swimming pool was

water kept escaping from the shower to the bathroom floor and it wasn't very clean, poor wifi, and there was

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

pool was closed due to bad weather affecting the heating system

i had no problems taking part in a skype conference, the wifi was great

great location friendly staff spa breakfast super comfortable bed !!!!

since you have laundry coming in/out in bulk many times a

i think it was the laundry been picked up

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

needed to do laundry

from the laundry room and extractor fans outside hotel

not enough parking, came a little late, and hard to park in mitchell hall

good disabled parking

parking is easy and free

peaceful location, clean, good wifi, spacious room, good shower.

no access to wifi and appear to loose phone signal.

the room was satisfactory, and one plus point is that laundry facilities are provided

for my kids, a holiday basically means holiday inn

was great, appreciated the discount in the restaurant and the flexibility of pool staff who let us in during a

to find out it was a toast that burnt bread in the kitchen

you fiona bo in lobby serving dinner all really friendly staff the food was really lovely bonus kids eat free

shame it didn't doesn't have a gym

like the face you have to pre authorise the card 50 if you want room service yes i get that you will need to

nice bar and lounge area, used the gym which was decent

perfect location to stumble from bar to

noise coming from the other room loud music blasting all night banging on the wall doors banging kids shouting

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

the breakfast was excellent and so were the staff serving,really helpful and accommodating

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

aside from that, staff lovely and breakfast nice

breakfast was good and plentiful

not collected for laundry but put back wet for reuse

my laundry was not returned back to me on time.

the kids enjoyed the swimming pool

there is a nice pool area and sauna

the pool was closed but nothing we can do about it

loved the decor, room, late check out options and the facilities. cocktail on arrival.

a small quibble is when, in the evening, i am sitting quetly having a beer in the bar area the bar person slings

aircon was very very loud. wifi wasn t great and couldn t login.

amazing breakfast, very fresh salad, fruit. more than i can ask for.

the breakfast was superb and i even had time to quickly use the gym

also we were right above the kitchen and laundry so a little noisy first

the room service wasn't available after 9:30

plenty of parking spaces, beautiful hotel with an interesting history

poor wifi reception in our room.

room service for breakfast was quick, no knife and fork, some of it was cold, to be fair they had a

15 am by the laundry lorry

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

30am by laundry lorries being loaded

option to pay over the phone for room service or option to pay by card when they delivered the food, so had to

breakfast was great, good choices

there were not enough hangers and they had no real ale in the hotel bar for hubby however

beautiful property, good parking - lots of spaces, tarmac surfaces so suitable for motorbike parking

the hotel itself is set in a beautiful location with large gardens and ample parking space, the rooms we stayed

check-in and check out staff lack of facilities for kids didn t seem child friendly at all small rooms not

is a lovely converted manor house with lovely bar and lounge area