laundry was in a wonderful area

wifi code didn't work

it's more logical that extra fees should be charged only if the pet makes a mess, shed hair, etc

very clean and nice room. plenty of parking for my truck and trailer.

was closed and the site said it had a pool all 3 kids were disappointed cause they couldn't

the pool was cold, but that's how it should be

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect

small pool

the eggs at hot breakfast werent good at all.

kidsfamily next to our room had a crying baby

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

i wish that it were slightly cleaner and that they had guest laundry.

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

very quiet with safe parking

comfort beakfast swiming pool fitness

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

the room was so clean and comfortable and the breakfast was really nice with several options.

didn t eat the breakfast

modern/sleek design, breakfast area was outstanding (food was okay), side entrance near parking was convenient

the staff was accommodating and the breakfast adequate

the breakfast was a full breakfast

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

breakfast, while not gourmet, was quite good

got to breakfast 20 mins before it closed

laundry services but liked how it was a locked room so didnt have to worry

the service the breakfast very clean the location was excellent

the facilities were very clean, bed was comfortable, the gym and pool stays open later, n the breakfast food

very clean, comfortable beds & had a variety of breakfast foods

very friendly, helpful desk staff. great breakfast.

the parking spaces were a little better, had some questionable cars parked next to me but no damage was

just local channels was a little off and also breakfast options were too less

breakfast was good. had everything i liked.

room comfortable bed, quick elevator service, enough bath floor mats easy parking.

decent location with easy access to parking. alright for a one-day stay in louisville.

breakfast could b better

internet wifi in each rm only in area by deck

no breakfast

the breakfast was so-so, but appropriate for the price range of the motel

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

wifi was not working, the hotel was not serving a breakfast, the hotel is falling apart literally

the landscape and the layout of parking lot and hotel

drywall falling from ceiling, towel bar broken, tub slow drain, caulk moldy, carpet dirty

clean room, comfortable bed, great breakfast. rish at the front desk was awesome

the breakfast, good variety of items to choose from, great coffee, everything fresh and warm at the

good selection laundry available

that the room with the children was directly across from the staff laundry, which was loud

we were given a room outside the laundry room &they blasted music at 745am

laundry facility was free

and elevator was broke had to carry everything up to 3rd floor, guest laundry had no heat in dryer

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

very clean, good breakfast

the pet fee was too high

breakfast and common areas were very clean

clean, breakfast, staff friendliness, size of room.

was in our price range, but you get what you pay for. breakfast was offered.

they dont have breakfast

breakfast was disappointing for a comfort suites

the breakfast was simply awful

pool was closed

great breakfast disappointed that the pool was drained for repairs

clean, comfortable, good breakfast, good deal

good breakfast. good size rooms. friendly staff and very clean.

the hotel was in a great area and for the price breakfast

that you could do laundry and relax and swimming pool play games

i lived my room, and the free laundry facilities

the laundry facilities were free and in good working condition

didn't offer any breakfast but the rooms had a full kitchen, which was wonderful with all utensils included

the hotel also had a very nice gym

laundry was piled up in hallways for days

breakfast was not great. i may be spoiled by the hamptons.

just not as clean as it could be. trash in the areas behind parking. lots is trash!

only thing was the single entrance was a bit far from parking.

early to go take a friend to surgery and the staff made sure our friends wife and ourselves had breakfast even

no breakfast although said it did

no breakfast

friendly, courteous staff. clean inside and out. could have had more options for breakfast.

the breakfast was not great . only pastries and drinks were available.

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not

no pet fees

budget friendly comfortable beds. free wifi and pet friendly

someone throwing up in the parking lot

needles outside i parking lot everywhere

people making noise in the parking lot all night

the staff cursed us out for putting dirty sheets in her laundry, laundry basket, the management, embarrassed

laundry room was out of order

was snooty went to the laundry room to get new towels and turn dirty towels in the housekeeper was rude and shut

swimming pool was dirty, laundry impossible to use

laundry facility was small, but worked well enough for just one person

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

too many people just hanging out in the parking lot making noise

guest laundry and gym

staff, laundry not available because of broken machines

the property was clean, and we appreciated having access to a laundry room

laundry facilities on site

she had a little game for the kids to find the bunny and win a prize, and i got one too

no vending machines or laundry.

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

the laundry mat and ice machine is out of order

very nice to have a free laundry machines to use. pool was great

beautiful pool, beautiful property, salon and barber shop on site, scary good ice machine, laundry facility on

great staff! fabulous rooms, breakfast, artwork. so much fun!!!

the bar is incredible, but pricey

the room was fabulous, but the breakfast

no room service.

the gym was too small and not enough quality machines.

laundry amenities and kitchenette

wish there was a more pet friendly grassy spot to walk, but the location is downtown louisville so it is a

clean, great breakfast, location

pet friendly place with a great location for park walks

the beds and rooms were really nice and the little kitchen area was just perfect

shuttle to the expo was awesome

breakfast was good , clean hotel , staff was extremely nice

the hotel itself is kinda in the middle of nowhere but the parking, price and cleanliness are on spot

pet fee was pricey and pool being closed

easy access and good parking

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

elevator carpets were always dirty. pet poop bags to clean up were empty during my entire stay.

clean, great breakfast, staff friendly and helpful.

pet-friendly and hot breakfast offered.

no vending machine for even coffee let alone laundry use

were no amenities except laundry which wasn't necessary for us

that it has laundry facilities on site. and the pleasant atmosphere.

the laundry room was nice even though some were out if order and we lost some money

the floors were dirty the ac was loud no information on wifi no soap towels were thin and tiny

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

parking expensive, road noise from interstate, food and bar expensive, no laundry

where to wash your laundry

thing i would recommend is microwaves in the rooms and laundry on-site

liked that they had coffee at all times of day. had a place to do laundry if needed it.

there is also a bar set up in the evening hours

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room

bad smell in room. pool closed. no wifi password.

great breakfast over all just a great place to stay and i will absolutely stay again

location was ideal, the staff was exceptional and the bar was very good, the hotel tradition and lore makes it

no room service

we tried to order room service for breakfast and they lost our order then we had to wait almost 45 minutes for

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

the hotel offers room service but room service was paused

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

, a person from room service called to say the kitchen was out of a certain ingredient to our order and addressed

gym, pool and restaurant was closed

we also enjoyed the breakfast in the morning as it provided with an omelet bar and waffle station

the pool was disappointing, no laundry, no room service.

i would have liked for them to have a guest laundry room

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

no hot tub or laundry area for guests. not really really a relaxing place.

lack of a complimentary breakfast, there was only coffee.

guest laundry also a bonus

roof top bar was excellent food was very good

i used the gym in the morning, which was clean, easy to access and available 24/7

the rooftop bar was great, and the food up there was way beyond what we expected

peloton bike was broken in gym, wish they had more exercise bikes

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

had a roll away bed (that literally was almost the size of a full and was so comfortable for my kids it fit 3

i wish that the tasting bar and the lobby bar had been open

we called for room service for extra towels never got them, and even though we moved our car from their parking

but they did not we were awakened every morning by what we think was weights being dropped in the gym below us

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

service was excellent, from valet parking to check in to dine-in brunch to room service late dinner

took the shuttle to the hotel, walked, and took the shuttle back

between the front desk and the bell desk could have been better regarding shuttle if available around the city

they gave us coupons for a few free drinks and room service breakfast

breakfast made to order clean pool the kids enjoyed

they claim to be pet friendly, but they are actually pet opportunist ($$$$)

breakfast is not free.

no breakfast do too cov 19. the staff was very nice.

only had 3 bath towels & no towels for the pool

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

facilities, pool, fitness, breakfast buffet, fast wifi, super clean and comfortable at tremendous savings over

website advertised hot breakfast buffet

cleanliness and location and good breakfast

very nice. excellent breakfast.

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

laundry facilities are downstairs with a great-looking fitness area

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant

there was no pool or anything for kids

liked the late check out time compared to other hotels

however, hotel s bar was the part of the stay

the front desk had no change at any point for the laundry facilities and there was no change machine

no change for laundry machines

pool could have been open earlier and the tv wasn't great bc i was unable to figure out the guide

the pool

everything was new and up to date had my facilities my similarities the pool was nice

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

the restaurant and bar downstairs

location for walking to restaurants and activities; spacious, quiet, clean and comfortable rooms; pet friendly

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

location was good & not crowded. on site laundry was convenient but pricey.

the spa bath

non-smoking room smelled of smoke.

entrance to the hotel parking lot is a little tricky

everyone was polite and friendly. from house cleaning to the front desk. breakfast was nice.

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

the breakfast was amazing i am definitely staying here anytime i have to come to louisville

location and the breakfast

the rooms were very clean with room service everyday that we were there

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

they have a cash bar in the lobby

did wish the pool was warmer, it was super cold

bar also available

and when we wanted to get in the pool,there was to many in and they stayed in all afternoon my kids didn’t

swimming pool was small and the sink in the bathroom with the toilet was too small as well

breakfast every day was very nice and good

wasn t able to swim d/t kids throwing football around

had no issues or concerns the entire time i was there with my wife and 3 kids

t do more laundry

rooms were grrrrrreattt, pool was awesome

i love the full kitchen equipped with everything needed to prepare and serve meals

wifi was complicated could not get it to work

it was clean and new. had a whole kitchen. i felt like i was in an apartment. great location.

breakfast, pool, and location

the pool was not heated. the plug outlets were coming out of the wall. the beds were rough.

nice room...breakfast

breakfast left a little to be desired but was as advertised.

breakfast, pool, and location

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

alot of people in the pool and kids in the jacuzzi like it was a pool

this place is horrible, and they allow loud pets

liked the room size, kitchen area and beds were comfy

the gym had all the required equipment, a swimming pool, and laundry facilities

loved the full kitchen that was available, along with plates, cups and utensils

the pool was not heated as advertised.

the breakfast was very good

pool is not a saltwater pool as advertised (just fyi, not really a big deal), and the breakfast is

clean, pet, friendly, laminate flooring, obviously clean

it was a kitchenette but no utensils or pots and pans to cook with

nice kitchenette & bathroom areas.

nice breakfast packets even though covid prevented self serve

wifi kept disconnecting about every 10 minutes

the man in the laundry room came to the desk and asked if we ve been helped because we were waiting so long

while the cost of laundry was low, working the coin collector on the washer was hard to operate, and i had to

room was next to maintenance and hotel laundry, so the noise of doors closing kept us awake

it was great to be able to do laundry for only $2 per load

was my fault because i asked for a bottom floor and we had kids running above us til 11 at night

it s right across the street from a 3 am bar and it was very noisy and woke me up.

gym facilities well equipped and well maintained

great bar and the room was comfortable and clean.

staff and location were great. please drink with the bar tender.

pet friendly

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

clean. birdies. valet personnel helpful. pet friendly.

pet fee

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

very pet friendly hotel

there is a gym and laundry facilities

the laundry area was ok

laundry room, exercise room and pool were all closed

breakfast.. spa tub and staff

everything was very nice and clean. liked it had a kitchenette

the laundry facilities are super helpful

quarters to use laundry facilities

i liked the bed and the easy laundry with soap at the front desk $1.00!!

dryer in guest laundry not

the laundry room could have been bigger

this is the weekend fir big basketball tournament and not having the laundry option was

the pool is closed

how close to kentucky kingdom it is. the kids enjoyed the pool but not a fan of saltwater.

i had to pay extra and swim sumwere eyes because my kids wanted to swim while we were

2 nights with 3 kids to visit kentucky kingdom

we did not use the pool or anything like room service or laundry

good outdoor space and if needed, bar and restaurant

to change room because first one smelled like kitchen, probably had some ventilation from the kitchen just under

and you have a shuttle

gym was good

parking was plentiful

very many choices for breakfast, and everything closes down early to include the bar area which i understand is

microwave was outdated and missing a knob and the shuttle service was inconsistent due to the lack of staffing

room service was good

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

bathroom door was a sliding door located in the kitchen and didn't lock,not good with kids

the shuttle service was quick

they charged me a $75 pet fee after i checked out but did not make me aware of the fee when checking in or

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

i enjoyed the location and breakfast

was very clean, breakfast every morning

having flavored creamer for coffee for that reason we didn t eat breakfast we went else where

i had an issue getting my laundry cleaned, it was never sent out.

was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other

and room service was knocking on the door 3 hours before check out

the outside lounge area just outside the pool

25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to

my room, the pool, and laundry room was clean

room was spacious and we didn’t feel crowded with our 3 kids

the breakfast was amazing and the room/suit was very comfortable!

pool wasn't open the entire time for our stay and the kids was kinda upset they didn't get to swim like the hope

location was fantastic with in walking distance to the expo center where we had an even and the shuttle took us

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

pool was primarily dominated by kids and you had to get out every 15 minutes

the pool was great, really big and roomy the kids loved it

as well as the pool and gym

laundry room needs to be cleaner

absolutely loved the game room , full refrigerator, and full kitchen . thought the

pet friendly and the enclosed dog area was wonderful.

they didn't even charge the pet fee because he was so well behaved

everything the full kitchen was a surprise

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

it was clean and had a gym.

small parking lot

room was excellent, breakfast was wonderful and the staff very friendly

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

wish the bar would have been open so we could of had a night

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

the entire room reeked of pet urine

pet friendly, which is fine

as if it was flooded before and now it smells like wet old laundry

there was no shampoo or laundry bag in room

laundry rooms

check in left me with one of the rooms next to the laundry room

location was great for us, great breakfast

vending machines always broke or empty,laundry never

stains on laundry

laundry room although it's indicated on their list

the accommodations i was counting on without a vehicle there were not what i was told at all , no laundry , no

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

there s a gym and free laundry

i also like the laundry room

i liked that it was 15 minutes from everything and they had free laundry facilities.

like the space kitchen but no utensils or dishes due to coronavirus free laundry

clean hotel love the kitchen and free laundry room

have a laundry basket with extra towels in front lobby for guests

laundry services is located in the most unsafe area of the property and has no cameras for safety

like the laundry facilities

room very clean, laundry facilities good

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

to find the water fountain needs to keep clean the guest laundry room and washer door was

was no clean towels available there was only one person doing laundry for the entire hotel

there was a laundry room or storage room nearby

needed to do laundry and it was no charge, wow, this was very good, never ran across this

supposed to have a laundry center but it was non-existent yet it was in the room info

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

then when we leave he s in laundry room just looking at us

location, laundry area, breakfast, hot coffee, comfortable rooms.

across the hall was the laundry and maintenance room

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

there were also people hanging in the parking lot so we couldn't sleep

parking facility is ample

stuff was nice building was in good shape parking lot was clean so was all walkways

on site laundry and 24 airport

guest laundry machines were few

the laundry was out of service, which sucks, so i had yo bring back all my dirty clothes

laundry facilities are good

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

no quarters available for laundry facilities.no vending machines.

pool was great, smaller but very warm, marble sides are a nice touch

there were kids tuning up and a the halls all night slamming doors

tournaments and the hotel was full of teenage boys, that takes patience even when they are good kids

with 2 kids with us, the deadbolt on the door didn't lock either