and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

pet friendly, which is fine

the entire room reeked of pet urine

wish the bar would have been open so we could of had a night

laundry room needs to be cleaner

absolutely loved the game room , full refrigerator, and full kitchen . thought the

everything the full kitchen was a surprise

this room had a small like kitchenette in it which we did not use

love having full kitchen for the price

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

it says free breakfast and wifi on the sign in front of the building, they have neither

have gathered enough money to stay for the night i was offered to buy both drugs and sex in the parking lot

needles outside i parking lot everywhere

no pet fees

budget friendly comfortable beds. free wifi and pet friendly

someone throwing up in the parking lot

no breakfast

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not

i will say is i wish they had a better breakfast selection, what i mean by that is when i have stayed somewhere

friendly, courteous staff. clean inside and out. could have had more options for breakfast.

in need of remodeling, and improved breakfast offerings.

the front desk had no change at any point for the laundry facilities and there was no change machine

no change for laundry machines

the pool was closed.

breakfast is fantastic

warm pool

laundry room was out of order

swimming pool was dirty, laundry impossible to use

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms

laundry facility was small, but worked well enough for just one person

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

breakfast was disappointing for a comfort suites

was in our price range, but you get what you pay for. breakfast was offered.

they dont have breakfast

the breakfast was simply awful

the laundry room was nice even though some were out if order and we lost some money

that it has laundry facilities on site. and the pleasant atmosphere.

no vending machine for even coffee let alone laundry use

were no amenities except laundry which wasn't necessary for us

get the roach problem under control and put it on the website like everyone else that there is a pet charge even

the hotel was in a great area and for the price breakfast

kitchen staff was very accomandating

pool not heated freezing kids couldn t swim

we appreciated having a fully functional kitchen & hot tub! very nice rustic cabin!

friendly staff, new furnishings, clean room. great breakfast!

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

that the pool was outdoors. was wanting an indoor pool

desk worker was superb, breakfast was great and the bed was very comfortable, bathroom was very clean

clean, breakfast, staff friendliness, size of room.

breakfast and common areas were very clean

the laundry mat and ice machine is out of order

no laundry no microwave in room no vending/ice machines no tv channel guide

it was clean. free laundry was nice.

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

amazing pool, free laundry!

the laundry facilities were free and in good working condition

that you could do laundry and relax and swimming pool play games

i lived my room, and the free laundry facilities

pool area was dirty with hair on floor around the

the kids enjoyed the pool

laundry was piled up in hallways for days

breakfast area very neat, but only bagged breakfast items to take to your room due to coronavirus

the floor needed vacummed and that the microwave plate was not cleaned & water in kitchen faucet would not turn

breakfast didn't really have much for kids

pool was closed almost everyday, and that is the reason i picked this hotel for my family

t do more laundry

it was great having a kitchen to heat up food

parking was easy and felt secure for vehicle

did not use pool or outdoor firepit but looked nice

close parking was limited.

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

location was good. parking was pentiful

the parking was convenient

breakfast could use more variety

hotel with a good breakfast

great bar and the room was comfortable and clean.

it s right across the street from a 3 am bar and it was very noisy and woke me up.

gym facilities well equipped and well maintained

i wish this hotel was pet friendly.

staff and location were great. please drink with the bar tender.

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

lovely clean comfortable rooms in trendy neighborhood. great beds. pet friendly.

loved the room and the bar on the 6th floor with a nice view

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super

the rooftop bar was also picture perfect

the gym had all the required equipment, a swimming pool, and laundry facilities

lobby is well kept, breakfast is delicious and the gym was clean and quiet

rooms are new and very modern and convenient, and of course you get the kitchen (stocked with plates, cups, and

facilities were amazing including a pool and a very nice gym

i like accommodations in the suite, very comfortable with kids

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

the provided breakfast was excellent and everything was well worth the price and so i would stay there again

kitchen area was a bit beat up- but clean and for it being a hotel i thought pretty darn good

the kitchen was large and top notch

laundry facilities are downstairs with a great-looking fitness area

the location to downtown was great walking to bar ect...

i felt that aloft was a great value for the location, amenities and pet friendliness

has a nice lobby area to hangout in with bar and snack area

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

thing i would recommend is microwaves in the rooms and laundry on-site

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

parking expensive, road noise from interstate, food and bar expensive, no laundry

where to wash your laundry

breakfast made to order clean pool the kids enjoyed

over all the price was good but not a place ill return with my kids maybe alone

the pool needs to be a few degrees warmer

the fitness room was great and open 24 hours

staff was very nice. hotel was clean. bistro was a good option for breakfast location was nice

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

the bed was very hard and the cable on had 1 stations for kids. not alot of choices

they have a cash bar in the lobby

there are alot of homeless people around there nd beg for money. i have kids.

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet

nice pool area,also a nice area for outside sitting

location and the breakfast

breakfast every day was very nice and good

the location and breakfast was excellent

good location breakfast was average

there wasn't a lot to choose from at breakfast.

wifi not really working, barely good enough for emails

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

kids enjoyed the indoor pool

the pool was a little chilly but it was clean

room service options and menus are limited

the staff was quick to respond, but the kitchen was very slow

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

no hot tub or laundry area for guests. not really really a relaxing place.

the pool was disappointing, no laundry, no room service.

i would have liked for them to have a guest laundry room

they also have no breakfast & the swimming pool is closed due to covid so i feel like it should be a discounted

breakfast was a very good price for in room service

well as dinners) were excellent and reasonably priced

we didn't have breakfast. we liked the art display on the different floors.

and right next to the room was the gym that's open 24 hours so i hurt people in there working out

of a kind experience with very interesting art all around and best bourbon tasting bar on main street

laundry amenities and kitchenette

they had 5-6 kids ranging from 1 year old

it's spacious and has a little kitchen. the breakfast was great!

they had a pool table in the lobby

no where on the website did it mention the pool would be closed and my kids were disappointed

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

very professional and friendly staff - wifi was fast and good - spacious room with fridge,microwave, and a desk

the front desk clerk, bar tender and cook/ jack of all trades were also equally good and were nothing but

the $100.00 incidental fee ! the pet fee is $100.00 night.

staff, laundry not available because of broken machines

laundry facilities on site

the property was clean, and we appreciated having access to a laundry room

guest laundry and gym

free fast wifi

there was no room service

mini fridge or microwave in room which wouldn t be an inconvenience but they also do not have room service

hotel provides no in-room information about its own restaurants (hours, menus, room service availability)

i like the bar in the hotel

no room service

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

good breakfast, laundry, gym, pool, game room, office, and coffee

spacious bathroom and separate kitchen area made it feel more like a new york city apartment than a hotel room

not much natural light, gym limited

the breakfast was impressive

guest laundry also a bonus

i used the gym in the morning, which was clean, easy to access and available 24/7

the rooftop bar was great, and the food up there was way beyond what we expected

we even had an delay the next day with our business in town and they allowed a late check out

hard bed, very loud a/c, if you are on the 3rd floor it's the same as the gym- extremely loud

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

free shuttle to & from the airport was a plus

es the shuttle service is amazing)

bar was only open for 15 minutes post-concert

(lobby bar manager) spoiled us rotten with his attentive service

location was good & not crowded. on site laundry was convenient but pricey.

the room, the lobby, the breakfast, all

payed and was charged for a smoking room because it was listed on booking

it's a no smoking room for almost 200 dollars

a room with a king size bed and smoking room but received a two double bed room non-

laundry room, exercise room and pool were all closed

there is a gym and laundry facilities

the laundry area was ok

very relaxing appreciated having the kitchenette very quiet clean

i also liked the parking availability

we liked the indoor pool. we loved our room and the staff was friendly.

for a business meeting in the afternoon and renee at front desk helped me to coordinate an early check in so

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a

have the bar open til 12. that was a super bummer.

wish it had a jacuzzi and sauna in the pool area

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

the pool wasn't open

breakfast choices

should be quiet after pool closes

the staff was very accommodating and it was easy to do laundry there

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

clean, breakfast, spacious and pet friendly.

3) the gym is a joke

we have 4 kids and being able to spread out was wonderful

i wish that it were slightly cleaner and that they had guest laundry.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

clean, comfortable beds, great breakfast

breakfast was good

comfort beakfast swiming pool fitness

staff pleasant and helpful, parking great one level. laundry facilities great.

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

laundry facilities no option for single load packets to buy

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

opened the door to find lights on & the bed linens in a mess & a pet sign on the door

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

on site laundry

coin laundry available for guests, with new washer and dryer

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

the laundry/vending area was nice, but only had one washer and one dryer

having dishes, glasses, silverware, and kitchen tools available in the suite was quite helpful

the pool was quite small and the basketball court was as well.

easy to access, plenty of parking

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

my boys loved the pool and the workout room

kitchenette, but no equipment to make food

it was a kitchenette but no utensils or pots and pans to cook with

loved the breakfast, it was enough to satisfy

wifi kept disconnecting about every 10 minutes

traveling with my small senior dog but when i arrived the front desk told me that i don't have a pet-friendly

we had a pet friendly room that reeked of pet urine. not nice.

to find, great staff, nice breakfast

it was a bit pricey considering there was no breakfast buffet

was over at 9am and traveling with no kids means i slept in and missed breakfast i've been to places that do 9

it was a pet friendly room and smelt like dog. i sprayed air freshener all over

while the cost of laundry was low, working the coin collector on the washer was hard to operate, and i had to

the man in the laundry room came to the desk and asked if we ve been helped because we were waiting so long

it was great to be able to do laundry for only $2 per load

room was next to maintenance and hotel laundry, so the noise of doors closing kept us awake

pet friendly and the beds were very comfortable. breakfast was nice. the staff were nice.

across the hall was the laundry and maintenance room

then when we leave he s in laundry room just looking at us

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

location, laundry area, breakfast, hot coffee, comfortable rooms.

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

great location, friendly staff, nice breakfast, and very nice rooms.

my kids for their birthday to swim

room was apparently over the pool it was loud and i could hear screaming kids until midnight even though the

also there was some type of group being hosted there (maybe a kids softball team

eggs at breakfast

and there laundry service is kinda on the high side which i just walked across the street

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

they have a laundry room which is very convenient

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash

the laundry facilities are super helpful

dryer in guest laundry not

i liked the bed and the easy laundry with soap at the front desk $1.00!!

the laundry room could have been bigger

quarters to use laundry facilities

to find the water fountain needs to keep clean the guest laundry room and washer door was

needed to do laundry and it was no charge, wow, this was very good, never ran across this

was no clean towels available there was only one person doing laundry for the entire hotel

there was a laundry room or storage room nearby

supposed to have a laundry center but it was non-existent yet it was in the room info

we did not use the pool or anything like room service or laundry

we did not use the pool or anything like room service or laundry

stay at hilton facilities and this one was close to the airport with a shuttle

to change room because first one smelled like kitchen, probably had some ventilation from the kitchen just under

website said it had a pool and when i get there pool is gone in place of a gym.

i love the fact that even after we checked out, the hotel provided shuttle service to and from the theme

breakfast was good, nice to have kids eat free.

we were a family of 4 (dad, mom and 2 kids)

great staff, great location, really nice pool and weight room.

being rude to me is one thing but my wife and kids, that's unacceptable

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

the rooms were clean, beds comfortable and the breakfast was good.

parking lot unsecured

was within walking distance to our archery shooting venue which saved me time and money for parking

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

parking, quite room.

was good parking lot was a bit crowded but it wasn t a big deal and the tv has basic cable i wish it was

wish breakfast was served...but i understand due to covid-19

have a laundry basket with extra towels in front lobby for guests

like the laundry facilities

room very clean, laundry facilities good

laundry services is located in the most unsafe area of the property and has no cameras for safety

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

this is the weekend fir big basketball tournament and not having the laundry option was

the booking said we were supposed to get free breakfast

we ate breakfast and one dinner at the restaurant and the food was delicious

the hotel know that when the last shuttle left there were still 8 of us left to pick up - 3 were kids

heated swimming pool

i liked that it was 15 minutes from everything and they had free laundry facilities.

i also like the laundry room

there s a gym and free laundry

clean hotel love the kitchen and free laundry room

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

the breakfast was awful, we ended up going to burger king down the road.

breakfast was only ok

the room was beautiful, clean and spacious and the kitchen was nice to have

very pretty and nice. front desk and staff very friendly. breakfast was really nice as well.

restaurant or bar not open

pool limited due to covid

the bar needs to be open later than 10pm.

hotel exceeded our expectations. breakfast is one of the best breakfast at any hotel

easy way to find quarters for laundry room.

convenient laundry room

you also can use the laundry room or buy some snacks and drinks from a little market

modern facility with pool and laundry

it was great for me and my four kids

as if it was flooded before and now it smells like wet old laundry

laundry rooms

check in left me with one of the rooms next to the laundry room

there was no shampoo or laundry bag in room

the pool was an amazing addition and i enjoyed breakfast in the mornings. ud83dude0a

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

my kids no longer eat off the kids menu, and the adult menu did not have a good selection of kid

gym and pool closed due to sprinkler issues.

my room, the pool, and laundry room was clean

it was had to find the correct parking lot for the hotel.

my favorite was the 24 hour gym and the breakfast bar was amazing as well

rooms, warm pool, excellent breakfast, helpful friendly staff (john and juanita very helpful), and excellent

stains on the carpet, food on kitchen cabinet, mini fridge wasn't very cold, ac unit didn't work very well,

i had an issue getting my laundry cleaned, it was never sent out.

was extremely small, but we were with a bunch of kids

loved the shuttle and proximity to kentucky kingdom. front desk was very helpful.

not a lot of parking in the front lot. i was able to find a space in the side parking lot.

loved the free wifi

clean and breakfast was great.

kitchen, living room and separate bedroom

plus, there were kids or something on our floor that kept knocking on our door and running away like 3 or 4

bad wifi

of the staff that we encountered from front desk to the kitchen were all so very kind and helpful

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

also, looks like it's pet friendly, my room smelled a to cat urine

the breakfast was superb

breakfast bar/buffet had a good variety of cold and hot items

every one was super friendly, from welcoming reception people, to housekeeping, and great breakfast servers

everyone from front desk, laundry to housekeeping felt like family

wifi and cell reception in room horrible

the fitness room was also good size and had several options

pet friendly.

breakfast was not up to hilton standards

great breakfast variety and they even offered almond butter, bacon jelly, hard boiled brown and white

kids running up and down hall all night. smelled like pot by elevators and stairwells

indoor pool gym breakfast shampoo conditioner lotion

things you cannot control like noisy kids running around, it was minor nothing to worry about.

parking

from front desk to kitchen/bar to housekeeping

nice and clean for the most part. pet friendly

the wifi wasn't great. most of the time i couldn't get it.

big parking lot close to front door

very quiet, clean, chef prepared omelettes, pet friendly, amazing staff

to everything you really need, facilities were clean, laundry room available & front desk was helpful

gym had a treadmill that was unusablethere was a starbucks in the lobby and you couldn't sit at the

the wifi was strong

kids were running around the hallway above us and we could hear them the whole time, but that isn't

i understand covid but i have stayed in other hotels recently and they still perform room service in the mornings