wifi quite slow/weak signal

accommodation and breakfast excellent

parking is provided for free and the staff are friendly and knowledgeable about the local area

hotel was excellent, from the location to the room food and parking we loved it all

evening meal was lovely and breakfast was great

00 and room next to outside bins and laundry and beer barrels with staff smoking down so had to close windows

clean room, easy check in, nice bar area, evening entertainment was good

perfectly cooked, presented and served in the hotel restaurant and also an amazing breakfast

good dinner and breakfast

had a great time in the bar and we were there for a wake and everything was perfect

helpful staff from the receptionist to room service and breakfast

- restaurant, in room/room service items (central london hotels offer better value for money in my opinion)

free wifi that kept a good connection

were delighted to be able to have room service for dinner and breakfast , the food was excellent

few tv channels and no room service

all the laundry was very

quiet staff friendly and breakfast good !

for my friends wedding the room was ideal for me and very clean the staff were lovely and the breakfast was very

staff on reception and in bar and kitchen couldn't have been more helpful we will most certainly stay here again

due to circumstances to do with covid 19,staff staggered breakfast times to makes us feel safe and served

large amounts of dirty laundry piled up in the stairwells

beds were like kids beds low down and every movement made it felt like you was going to tip the bed

kids enjoyed breakfast downstairs

great breakfast with plenty of choice

beds were like kids beds low down and every movement made it felt like you was going to tip the bed

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

room service and food generally very nice

when am traveling with kids i prefer a bathroom tub instead of shower, it's not good for the kids

just off motorway. ample parking. comfy room. bar and restaurant. pet friendly.

the breakfast was delicous, i was stuffed and ready for a long journey that day

parking, bar downstairs, nice room, rain shower

everything was fine. comfy beds, large kitchen, equipment, everything perfect

the shower is hot and the kitchen is fully equipped

parking, bar downstairs, nice room, rain shower

buses are available but don't run late at night car parking is limited place is a little

parking really spacious room easy check in welcoming staff pet friendly good value for

cold plates for hot breakfast. poor selection of bread.

receptionist was so welcoming, and lovely, the bar tendent was amazing friendly , night think cleaner

very friendly staff who went out of their way to help great wifi amazing breakfast fantastic gym

good breakfast

just a quick stop off whilst travelling up to scotland with the kids

wifi was pretty poor

there was parking available and the room was clean

wifi could be better.

receptionist tried to resolve by refund of early check in fee

the reception was full dirty laundry bags of the refuges

if i stay there again i will ask for a 3rd floor room which is not opposite a laundry room

able to book a room for my 3 kids and entitled for breakfast.

always comfy, breakfast brilliant,lots of choice we stay here quite often

were onto it straight away, very helpful and great communication, the room was excellent and the breakfast

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

poor wifi said good connection but kept failing

breakfast sausages and bar facilities

easy to get to and we got a late check out

parking was free which was brilliant, money saver and breakfast was free too with our stay which

no laundry service at the hotel, which is surprising as there are sports facilities featured

the view from the room which looked out over the roof and bins/laundry.

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

were given a room above the laundry & bottle bins

first room we were given had a view of a flat roof, and a large laundry store

cages of dirty laundry in the corridor accessing the room

have stayed here a number of times and couldn t fault it apart from the wifi which was awful

parking is able and the internet is ok

a very long journey this hotel was perfect - luzurious, delicious food (order the room service burger

very pet friendly with great grounds for long walks

the beds was super comfy and the room smelt of fresh laundry

breakfast, room and hospitality

location, friendly welcome, spotlessly clean room, easy parking, delicious breakfast, would definitely stay

friendly host very clean super breakfast comfy bed on site parking

would've been nice if the bar was stocked / open a bit later.

no fridge, no aircon,no laundry

the pool table, the bar

stayed overnight with many of our motorcycle club, the staff were very helpful, welcoming and the bar staff

location was excellent for us as we were only 3 minutes away from the bikers bar where we were holding an event

...umm no room service but even that wasnt a biggie

not like cleaner girl having push laundry up hill

perhaps we got a rubbish room (don't stay in 46), the laundry room to the right was almost always open so we

laundry took 2 days instead of the 8 hours stated

lovely hotel with spacious parking and nice food

not having a clock in the pool area but we believe that is due to be returned following refurbishment

brilliant,staff very friendly and professional,only thing to disappoint was service charge every bar visit a

hotel to be pet friendly

beautiful location, comfortable room, good food, very pet friendly.

the grounds were extensive and well maintained and there was plenty of convenient parking

the room service was excellent and the service personal very helpful

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

the noise of someone wheeling laundry outside the room early

loads if parking,would recommend

hotel was so clean, staff friendly and very helpful and the pool and spa a nice extra

shower, gym small but very adequate, wifi fast, bed was broken on my husbands side so he didn t sleep well at

the staff were very friendly, the bar was very nice

in the room loads of dust under the beds and toilet door and items had not been cleaned at all no wifi kids was

location and staff were great, free parking.

room was spacious and pet friendly

spacious rooms plenty of parking

a bit of a gym buff and chose the hotel as it was good value for money and stated it had a fitness suite

parking, especially for disabled, only 1 space

no hot water when showering , room service was

bed was great, room service was fast breakfast was good

gym was closed

of laundry left in hotel corridor floor for hours outside our room, not given wi-fi code upon check in

i arrived at 1700 and walked in through into an untidy reception area with dirty laundry stacked up

price of bar is disgusting

the hotel has been recently taken over and the owner clearly wants to take this hotel forward, which he is

room was very spacious comfortable clean and warm. nice bar and food area

room service was

even crew at the bar were not very attentive to customer

setting and the ambiance in the bar area and restaurant was superb

great pool, sauna, steam room and whirl pool

good service from reception to bar and restaurant

big room comfy parking on site lovley hotel

great, good parking and nice restaurant meals and selection

easy to get to, plenty of parking spaces & a good breakfast

breakfast and evening meal first rate , very good parking and friendly staff

wifi is sometimes a bit slow / weak.

brilliant wifi and parking a real breeze

lovely hotel, modern rooms, lovely little play area outside for kids and great views.

view was spoilt by kids play area and room was not private whatsoever

lost my evening food order, when raised as an issue the kitchen had just closed so i was only offered chill as

a family venue and tendance to be overrun with kids / and family functions

to make matters worse, a door directly opposite our room was propped open, pumping humid laundry air directly

building, very thin walls, no laundry facilities, no heating

parking was good

suite and it was really nice, bed comfy, jacuzzi bath, room with a lovely view, staff really nice parking is

free wifi

room service minimal.

views were lovely, the staff were all pleasent and good with kids, the food was nice too, was able to check in

the staff were lovely to the kids and they had fun doing a hotel quiz and winning a bag of sweets

location is great for weekend breaks. breakfast full english, bery good.

the wifi worked fine

location, easy wifi access, nice meal.

tired decor, poor food offering for guests, dodgy wifi

easy parking lovely hotel with period features such as window seats in

lots of parking and lovely garden

wifi was dreadful in our room

good parking area

the wifi don't allow to use an vpn access

also, when i checked in i was hoping to get an early check in - which the staff really tried their best to

good value, clean comfy rooms, ensuite,tv,wifi, friendly staff, definitely stay again

bathroom & wifi good, no issues getting in late at night

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

cleanliness great bar comfy bed really enjoyed our stay

went to the bar for a few drinks and the cocktails were amazing

has a small gym but has all new equipment

with 15% off drinks/ room service etc and late check out which was very welcolmed

room and bathroom comfortable bed, wifi free and tv, warm welcome on arrival

leisure facilities are excellent, especially gym and swimming pool nearby.

superb value for money, great 4g signal so no need to worry over wifi

a bit of the downside was the pool/ spa next door expect for one day pass to use the pool or facilities there

easy to book in good parking lovely staff

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

it was a little cold in the bar but we know you were having a hearing issue.

beds were very comfortable! room service was fast.

the late check out time of 2pm for the superior king-size room was such a great bonus and really helped

late check out at

it has great parking facilities, a bar, restaurant and conference facilities

first saw the hotel from the rear parking area, which doesn't do the property any justice, for a first impression

beautiful property, lovely bar and great rooms. staff all really friendly and helpful.

, which had a few luxury ie slippers & bath robes , bathroom toiletries free water , tv , free wifi , the bed

realised j didn't know wifi code at 11pm and couldn't find it anywhere in the room

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

being done right outside the bar area - was having a meeting and couldn't hear ourselves talk but realise this

rooms, bar and location were great.

really nice bar area

nice bar - friendly staff. nice comfortable room. no faults. good stay.

location, staff, comfortable, f&b, laundry facility

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

laundry room, decent gym

there is a restaurant on site and laundry services

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

placed our breakfast order the day before however night porter did not collect card for room service

there wasnt a room service facility and this would have been useful.

fantastic location, lovely rooms and a great bar and restaurant too.

enjoyed the location and late check out

wifi connection being shown in hotel literature

location, room service and attitude of staff particularly reception staff was excellent.

loved how there was a swimming pool and gym also

very cordial staff, great place to stay with kids as great pool

i traveled with my dog and paid for pet stay and your justification was for deep cleaning the room after

the gym and food and nice big room and tv

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

even treats for kids breakfast if you travelling with little ones

room had a shower not bath i and my kids were disappointed

staff were friendly, the facilities were perfect and well kept room service came by every morning and the

they have a gym and the cocktail bar on

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

breakfast was outstanding

the breakfast is very good value for money, lots of choice and kept stocked up at all times

very expensive laundry services

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

24 hour room service was a bonus and the location was amazing within short walking distance of everything

staff are super helpful and breakfast is

car parking, no laundry,

no laundry service.

there was a gym but no pool

gym, breakfast, quiet and clean room

the wifi was fast and enabled me to work effectively so although a far more interesting and inviting

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

staff are very friendly. rooms very clean and happy to accommodate my pet cat, spike.

staff cleanliness throughout and special touch of balloons petals and chocolates on bed as we where celebrating

wifi didn t always work.

location is convenient and there was a car park and a ev charging point

24hr bar was a bonus and the waffle maker at breakfast

bit dismissive and did not even made any effort or gesture to at least find a room nearer to the kids room

but for a queen family room it was very disappointing and due to having to share a bed with 2 kids and stick

your policy is kids menu for kids which was explained when i tried to order

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

wifi could be a bit stronger too as it disconnected in certain areas of the room

room, excellent bathroom, comfy bed, nice decor, no sound from next door rooms, great room service, high ceilings

the bar man was great company

comfy bed and pillows. cosy bar and lovely room.

also maybe the only hotel with a gym in the town

breakfast a bit pricy, especially for kids.

was my room was located here the gym and i could smell body oder as i come out of my room

however the staff worked so hard to keep my stay as comfortable as possible, with excellent room service

i was able to get an early check in as i arrived early for a wedding i was attedning