location, friendly staff, clean, garage parking

the breakfast was very good and great value for money

excellent evening meal, fantastic breakfast, staff were all helpful.

nice all-rounder hotel. good, clean and comfortable facilities. nice breakfast buffet.

coachloads of chinese visitors cleared the (inclusive) breakfast at 1 minute past opening time(

mins from the toledo-madrid highway with free parking makes this an excellent option for visiting toledo and

loved that they have continental breakfast

we were not informed that the restaurant & bar would be closed

was a wide choice for breakfast, fresh food and was plenty of space so that there was space between tables

the location was great for us, good parking and lovely food in the resturant..

the small bar downstairs beside the reception was a bonus

free wifi

the hotel is ok, the bar service was fine enough. the food in the restaurant was excellent.

there was off-road parking

free parking, convenient location south of madrid, to stop on the way south.

room decor, lobby bar/restaurant, parking and facilities in general

smelled of tobacco, residents smoked on their terraces, which came into our room, spa not open on a sunday, bar

everything very well organized, welcoming staff, amazing breakfast, and the hotel itself is beautiful ( with

not near anything so stuck if the restaurant is closed which it was when we stayed so limited to bar snacks,

beds were quite uncomfortable, the illumination of the room was awful, and the worst part was the breakfast, if

no breakfast included

very good breakfast

the bed was comfortable, the room spacious and the breakfast quite good.

breakfast is strange

they have spa but only for adults and pool not working on low season

ud83dude00the kids enjoyed the swimming pool during a 38 celcius degree hot day

food was unpretentious (bar food only when we were there) but of a good quality and a decent kids' menu

staff top class , room service excellent, food 100%

they have spa but only for adults and pool not working on low season

excellent pet policy, we were able to eat breakfast and dinner with our dog in the bar area which was separate

place excellent is the fact that the staff from the manager to reception, restaurant, bar and room service

pet friendly and beautiful surroundings. excellent location and beautiful hotel..

only access to a room service menu is via qr code, not ideal

great customer service, fabulous location, secure underground parking, pet friendly

wifi fast

hotel providing reasonable good sized rooms with wifi

the bar was excellent good wines iberico ham great

the man on reception was really nice and friendly and the bar staff were very friendly

location, the rooms, the bath, also the breakfest i considered to be very authentic - served in a bar where also

the wifi connection wasn t great.

a small misunderstanding re kitchen in the room was solved in a matter of seconds, thank you

room / apartment had a small kitchen and that was handy since we arrived late from a long day at warner park

door security could be better and some items in the kitchen didn't seem sufficiently cleaned, so we washed them

kitchen and bathroom was of very good standard

both clean and comfy, with good wifi, and breakfast included

comfortable room, with all you would expect in 3* hotel; good wifi; very good breakfast; close to royal

old fashioned hotel with toiletries not screwed to the wall in the bathroom and breakfast included

wifi was really bad in the rooms

furniture maybe a bit old, but still cozy. weak wifi signal from our room.

no bag for laundry, only given on request

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

very good for staying with kids, enough space for 2

- free wifi but it does not

bar and restaurant staff

checking in wasn't told about the time for breakfast or about the wifi code and had to go back and ask about

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was

breakfast is ok

lovely themed rooms very nice continental breakfast.

it is a small number, breakfast should be enough

was very disappointing because we wanted to order dinner but they told us that they don't have room service for

of the facilities like breakfast & room service and underground parking are quite expensive

the wifi wasn't working well

con not effective, barely cooled the room smelly corridors bar closed and no staff to explain why wedding party

fine if you want to eat in the hotel, bar and restaurant looked good, but if you want to eat out the town is

bed , comfy, location for overnight stop over , free parking at the location.

the breakfast has a lack of proteins

away from the busy areas of madrid, clean, a lot of parking on site.

we thought the bar and food was good value - but there are loads of other options in the retail park a short

free parking and good transport connections

wifi is very poor

great budget hotel with wifi and underground parking included.

plus laundry facilities

wifi wasnt working in the room but it was ok in the reception area

wifi was great, staff were great and bed very comfortable

the staff where quite friendly and the wifi good

the bar food and coffee were excellent

at first night of stay laundry staff was so loud we could not sleep

clean, ok breakfast, near shopping center

good location, plenty of places for parking for free, great staff, very good breakfast, close to parque

locatìon. it was close to business park which had ample entertainment options for kids.

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception

the wifi was finicky

ample space, free parking, easy access to restaurants, and super-friendly staff

easy free parking english speaking and helpful staff clean room sauna and turkish bath in the gym unbelievable

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, two small bottles

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

we had issues with the wifi either not working at all or being slow

the bedroom was very comfortable and room service was good

great wifi, comfortable, good value for money, friendly staff

it didnt put off my stay, but i would of liked room service for breakfast.

late check out, free parking and 24 hr front desk

wish the hotel had a laundry room

cost & parking options as well as good wifi coverage

restaurant is inside the hotel, but it is not part of the hotel, so i had to pay extra for room service

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

laundry service is extremely expensive.

good breakfast, friendly staff, good ac in the rooms and there is even a fitness center

we didn't get the breakfast as we had to leave quickly in the morning

excellent locations for drivers. easy and free of charge parking.

large bed, breakfast very good

proper wifi

big and comfortable rooms, great breakfast, great price

the swimming pool extremely clean, the staff helpful, the environment there uplifting and relaxing

just something to be aware, but nothing compared to a room above a bar downtown

breakfast is better, but still i would pass on using it next time

the privacy, the staff , and the swimming pool!

we chose this hotel for its brand (we like ihg) and breakfasts

breakfast is not that good

the breakfast was good. i wish there were more protein options.

i believe all the families with kids tell you thank

i believe all the families with kids tell you thank

breakfast, beds

breakfast was fine for the price we paid

through the hotel is pet friendly, it is not that much friendly

good to be able to exercise our pet outside

very modern and comfortable bar area with live music

wifi only works for iphones if you change settings ( very complicated )

breakfast is good

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

wifi is very bad, practicaly never works

breakfast was ok

parking was included and right outside each room

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

lovely staff, especially the dominican lady at the bar she was delightful.

dog, private car parking at the room ( motel-like), private terras giving out on the park with pool

location of the flats was great,around the park and swimming swimming pool

really helpful lady on reception when we arrived easy parking on site dog friendly

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

parking area is not

room and bathroom very clean staff helpful and friendly parking easy

there was a large parking area, and the rooms had excellent air conditioning

was very expensive vs the very poor customer service . breakfast was not as expected.

the room was very nice and big we love the pool, we will definitely come back

this can include food (the breakfast was the worst ever), but can include whatever you like (room magazine to

everything. breakfast was excellent and private garage fot the car.

we didnt get a breakfast.

bedsheets were very clean with fresh unfragranced laundry

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

we truly appreciated the on-site laundry facilities as we were on the move pretty often for a month long trip

transportation; nice, little cafe on premises with very good service and good food; availabily of laundry room

you can wash your laundry downstairs on a coin operated machine

wifi was very unreliable and there was a bad smell that filled the room every time i used the taps

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots

parking, walking outside to mall in rain by smokers

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

free parking. 15 into centre of madrid in uber.

the room at the laundry door

could have more parking space

also the bar has a small snack menu with pizzas etc

large room and clean. everything works and we had wifi

room service, has some improvements needed

big room and big comfortable bed, free car parking

the breakfast was delicious and good quality

4 star hotel, but after 23h you can not get nothing, no even a bottle of water since the bar close at that time

breakfast is standard

- wifi with some difficulties in connecting devices, mostly with reason for network congested

no bar or restaurant on friday and saturday

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

no restaurant or assistance in organising takeaway food no bar

missed the hotel bar for a drink

comfortable, nice staff, good breakfast and a small gym

great price as continental breakfast included

wifi is poor. it was very uncomfortable.

the breakfast was good with many options of pastries, milk and cheese

good variety breakfast

stay was good apart from the 2 days that they had the wifi down.

food and drink available readily in bar area

we came from portugal with a car, so having a parking space was a plus

room was clean and spacious. secure location with plenty of parking. i d stay here again.

clean room, good parking, good wifi

clean room, good parking, good wifi

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

shout out to the bar man who was amazing and hilarious

spa bath was amazing

wifi, good room, decent bathroom

wifi is very good 20 down and 10 up last time i speed tested

and from madrid, didn't like that we had to pay 8 extra a day per person for a breakfast meal, wifi was not

no wifi in rooms

waiting for someone to actually acknowledge us and let us check in, instead of propping up the bar and chatting

there was no wifi

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

spacious, was washing machine to do laundry

the breakfast - very feel options and no staff to give any kind of support.

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

did not use the breakfast

the kitchen has everything you need to cook

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their