it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants (cahui

don't have laundry service so we had to walk a couple of blocks to the laundry place

the friendly owner did some very good recommendations the laundry service is good

wifi quality sometimes good, sometimes not

the bed was comfortable and it's pet friendly

they also offer a laundry service

wifi was rationed

wifi didn t reach our room.

and they definitely need to approve the wifi

very nice stsff and free purified water station, and secure parking

central el remate so everything i needed was nearby and he had laundry service

our room was simple but comfortable and the wifi worked well

no wifi, no hot water, dirty

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

wifi, easy access

charged 100q to do my laundry but folded nothing

smoking is allowed inside the restaurant which for us was a bit of an inconvenience and we could

just that the wifi doesn't reach some of the rooms.

no kitchen so wouldn't be a place where i'd stay longer but they do have food options.

the only point for some guests may be that in this particular room you can't get wifi as you aren t so close

secure parking for our rental car was a plus

the parking situation could be better.

the backlot parking has you crossing across the graves

bathroom detached. parking not close to room. lots of stairs to get to the property

wifi a bit shaky in the rooms but that's for from the only place in guatemala

the food is great, the laundry service is cheap, and the showers have good water pressure and plenty of heat

complementary tea and coffee on demand, and a well stocked bar for drinks

breakfast was delicious and plentiful--fresh juice, fruit, eggs, beans, tortillas

there is a small gym on site, right by the water, and kayaks to use

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

not particularly attractive decor rooms are a long walk from the parking

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

the food they serve for breakfast and dinner are tasty and organic

if you are leaving early to go to tikal, they pack small breakfast boxes to go

breakfast not included and sadly, bad coffee

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

only thing i did not like were the prices of services at the spa and laundry

noise of kitchen fan heard at the pool. included breakfast should be richer

only thing i did not like were the prices of services at the spa and laundry

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

i personally didn t like that there was no self service laundry

expensive laundry service.

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and

the room first of all, the staff at the reception and at the restaurant, the pool surrounded by the jungle (do

are very slippery (they provide a mat), and it'd be nice to have a coffee machine in room, and a laundry service

in a room right next to laundry - very loud from very early in the morning communication awful - emailed the

laundry is priced by item not by load, so be aware of that

you need a tuk tuk to get there, not very walkable to get there from the point airport shuttle drops you off

very clean. very central. great views. desk for working!!! fast wifi. best hot showers.

the showers are good and the guys did our laundry in under 24hours

unfortunately the staff lost a bag handed over with the laundry

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

q per loads vs 15q in antigua) and they used the dryer

othet guests had troubles with the laundry

this happened twice, and we were not able to do laundry at the hotel as well as ac and shower going out due to

from boat pickup to restaurant staff laundry service at reasonable

laundry done for us there easy

all our tours were arranged and they even did our laundry (very necessary in the 90 degree heat and humidity

they have laundry and restaurant (we had a delicious traditional breakfast)

location, water refill, laundry, friendliness of the staff though no english....

the staff was helpful - they received our laundry for us when it was delivered and held onto it until we returned

told us aircon is not included, we have to pay extra, after that she overcharged double for laundry service

the staff was very helpful and sympathetic when we had an issue and offered laundry

to help someone else as she did not want to deal with my issue (socks went missing during laundry and she did

- they also accommodated me to move to a more quiet room - they also helped me facilitate a laundry service -

good laundry service for a reasonable price

we were able to get laundry done and arrange our trip to tikal through the helpful guy in reception

great location, helpful staff, laundry service

air conditioning, late check out

pool and lake view

i like the facilities, they were awesome, the pool and the amenities are nice.

the pool is too small

wifi was either not working or very slow rooms are outdated and need some work

staff went above and beyond and allowed early check in which was very helpful and amazing

had a negative experience with the laundry service, which is sub-contracted to a third party

we appreciated being able to get laundry done for a small fee

flores island is rather small and the hotel is convenient to everything- shops, laundry, pharmacy, and restaurants

they had some issues with laundry and we had to wait quite a while past 4pm for checkin

last but not least we missed an internal laundry service

laundry service wasn t working while i was there (but plenty of others nearby) and there were a

laundry service across the street which was very fast

they also did our laundry for a reasonable price

to several factors - our room (#206) was right next to the cleaning crew's room so we had towels, laundry and

they offered laundry and it smelled really good

the wifi worked well. i thought the price is good. but now i know it was too high.

the hotel did not have a kitchenette as advertised (desk guy said,

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

air conditioning, wifi and location

very weak, intermittent wifi, no hot shower

also how immaculate the linen was, gorgeous fresh laundry smells and clean towels everyday

the position and the shuttle to the airport

with a little investment it could have been a super rooftop wifi is

the location was great and they offered a free shuttle to the airport

only negative thing i can say is that there is a noisy bar/nightclub near that kept me from sleeping well

the laundry service next door delivered our laundry to the hotel reception

wifi is awful in the rooms upstairs, it does not work at all, you have to go down very close to the

the wifi didn t work in my room. but i ve had problems in other places here as well.

good location, clean and fantastic pool area.

wifi in

we did a load of laundry and our clothes came back clean and folded

too expensive to di laundry

breakfast in front of lake peten itza was spectacular

we booked our airport shuttle at the reception and all went smoothly

and a very helpful free shuttle to the airport

it s very handy as the place has a laundry

meanwhile they're running full time commercial, very busy laundry on the ground foorud83eudd26 ud83eudd

laundry is provided with minimum

owners also run laundry business, so that s convenient if you need to wash clothes

conveniently, they also run laundry

a lot of services are offered (like visits to tikal, different tours, taxi, laundry

laundry very expensive in a country that everyone charges per lb they charge per item

across from lake. next to bars and cafes. near laundry facility.

relaxed and well located, super clean - our room was cleaned daily, we did laundry and could book a golf cart

staff, great breakfast, perfect pool and location at lake

to go to an adjacent hotel for bfast, my room was right next to reception area and the laundry area, thus noisy

was a cockroach in my room and the prices for laundry were outrageous

the terrace, great location (close to getaway travels who we used to book the tikal tour with, do laundry and

it was extremely noisy at night and first thing in the morning when the cleaners were doing laundry

perfect location in front of the lake , late check out, clean rooms

great location, nice pool, clean rooms

to covid-19 there was no room service or food of any kind

was not a problem for us but you have to keep in mind that you can hear the music from the bar next door until

i woke up with lots of rashes - rooms and the furnitures are bit old - wifi signal is so weak from the

did not offer breakfast

com says you offer laundry which isn t true, i had to get that done down the street

good location and pool

swimming pool not clean

the wifi sucks,we barely had internet access while in our room,we had to stay in the waiting area

the free breakfast was good and the staff are all very friendly

the hotel is centrally located and had a great view of isla flores from their restaurant and pool area

parking is a hassle, requiring special logistics and interaction with the staff

very little parking space

the elevator was not on duty and the parking is at a side from the hotel and unattended.

swimming pool

perfect location, nice pool and restaurant

the pool and decor

of the staff was amazingly kind (including the cleaners and the guy that cleaned the pool) the swimming pool

they also have a pool

the location was great, near to flores. there was a pool on the hotel.

complementary wifi and shuttle to the airport at the end of our stay was excellent

loud; expensive; wifi did not work in the room

but if it had a temperature controlled swimming pool and heated jacuzzi, i would have rated everything excellent

wifi did not function

booking site said laundry but this was not available

the shower nob was broken, i had no parking, no tub, only shower, there was no laundry they had to wash the

the wifi was terrible

the wifi is also super spotty which made working from the room impossible

the wifi did not reach our bedroom at all.

service a bit sloppy- laundry not done on time, slow service

there are good laundry services

better wifi i was trying to complete some work but i couldn t due internet was too slow and

was a wonderful pool and hot tub

have wifi but it was quite glitchy (especially in our room)

better wifi conection and warm watter in the bath room

given our spanish was very poor - the food at the hotel is really good, nice touch preparing the breakfast boxes

had a great time in the pool and in the lake using the water sport equipment

lovely pool and a great open plan restaurant and bar area

good wifi complimentary water attentive staff quiet cabins very good reception staff

the spa was nice but the massage was not professional rmt just a relaxing massage

extortionate laundry prices - and clothes came back late and not very clean

location right in the archaeological preserve, outdoor pool and restaurant on site

wifi only works in the lobby

jungle setting, large room, comfortable beds, nice pool; great drinks, especially the mojitos

pool is small but fine for little kids

smelled so strongly of laundry soap it made our eyes burn; blood stain on pillow case; room had not much character

we used the laundry service, took longer than the 24h announced (we had to chase the night before we left), it

the swimming pool was awesome, with a full service bar and restaurant

property + suites, swimming pool, beautiful restaurant, great location, great sunrise tour of tikal from the

we did miss wifi in the room

they did our laundry too, and that worked great

they said they would wash by laundry by the next day, but the returned the dirty laundry

staff, great pool, great food (try steak

electricity and wifi are limited, but adequate (i always had enough for lights and the fan)

wifi was very slow but was happy that it was offered.