wifi in the lodge we stayed in, someones false eyelashes still in shower from previous guests,

information in room informing you of room service and breakfast times

breakfast were of a very good standard, the staff were friendly and engaging and there was good parking for our

were super attentive, they were really good with the kids

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and

laundry service timing is vague and uncertain. makes planning for laundry tricky

amazing hotel, friendly staff, comfortable rooms and late check out

we had room service dinner and it was great

lots of car parking space. good sized rooms with comfortable beds. breakfast is exceptional.

there s a kids play park right across the road which was perfect for our toddler

plenty of parking and friendly staff

plenty of parking and a nice walk to the beach

great location, lovely breakfast and evening meal. very friendly. nice off-road parking

excellent breakfast choice with high quality items nicely cooked and presented

location was perfect, plenty of parking and near the beach

we also asked for an early check in at 2pm which they gave us

spa bath. air con. food was very good. staff were excellent and very helpful.

wifi slow/weak

wifi was a bit of an issue i would have rather paid for a secure wifi for work purposes than have

safe parking

it is so dirty, has a damp smell, the storage room for the laundry was open, and the door for the leisure centre

laundry service. shower. cleaning

the friendly staff the breakfast was plentiful for 12 bucks the bar area with relaxing music

was nice as the kids had the separate room within the room and the staff were really nice and friendly, we stayed

staff were very friendly and our room was clean and comfortable breakfast was excellent

we went out to do our laundry and the dryer failed to work

dogs not allowed in bar or dining room

pet dog was spoiled (now expects a sausage all the time for breakfast

very good hotel for pet owners

nice garden & play area for kids in the back of hotel

paper thin walls , no facility to change money, no lift no laundry facilities

the wonderful friendly receptionist immediately offered me a towel to dry myself off and a laundry bag for my

t say there was anything we didn t like, maybe the music could be slightly louder in the bar area after

perfect location for my trip with added bonus of free parking.

buffet style breakfast was amazing and the staff were so helpful with room service as my partner was alittle

spacious room for a family which we accessed outside the hotel near the laundry area

we had a lot of laundry piled up outside our room for a lot of our stay.

also no privacy in back room as it s near the laundry for the staff to enter and i got a fright when getting

on arrival past the checkin time we were surrounded with laundry bags and trolleys and this was the case every

short changed even though we had booked several months in advance for a 3 night stay, 26 bags of laundry in

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

location good for beach kids park shops.all in walking just.up nextstreet

allowed early check in and slightly later check out - so useful considering the weather

great parking outside, linda was very welcoming and friendly

also informed of wifi code didn't have to search for it

staff took care of some laundry for us which was helpful

the only aspect we didn't like was the laundry piles near the lift.

laundry in corridors from cleaning rooms

were given a room near the laundry which we thought would have been a bit of a nuisance although it turned out

there was free wifi, the food in the restaurant was reasonable the room was good

as stairs and staff cupboard was near our room and the noise from the trolley going past with laundry beneath

special mention to christine at reception who went above and beyond, with early check in and taxis etc

and is a unique place to enjoy the west coast but also on the doorstep of some great scottish golf courses

room service breakfast was a disappointment

only one pillow on the sofa bed for two kids. would have loved a pool.

thing was my room was above the bar so a little noisy and i think near the laundry i kept hearing a noise like

early check in . staff very friendly. great food and service.

room was above the kitchen (102) and it was quite noisy from the extraction fans of the kitchen

convenient location, free parking

couch or two, as the dining tables and chairs were quite formal and not as 'relaxed' as the main bar

wifi wasn t great which impacted the tv. picture kept buffering.

professional and very welcoming staff, both at the salt lodge and scotts bar & restaurant

as travelling on to another resort not far , this place has everything you need for your stay kitchen wise and

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

apartment was spacious and the kitchen was very useful

comfortable rooms, good parking, nice bar area

all meals good, bar staff excellent. front of house keen to help

spotless, wifi was a little slow

easy parking next kilmarnock fc

food is great, very nice room, the wifi in the rooms is a bit iffy, apart from that, you cannot find any better

it is next to the laundry room & lift

laundry directly across from the room was a bit off-putting

room was directly opposite the laundry room which was busy

we thought there was a pool kids could access which was a main reason for our stay with our 2 year old

to pay 20pp for spa , didn t state it very clear on here but seen it in the small print after

laundry room doors were left lying open which was a bit unsightly

laundry scattered around corridors

laundry cart (full of used sheets) was left outside our room for the duration of our stay

noise in my room was loud at all hours must have been a laundry room next door or underneath

we were in a room this time across from the laundry which i have to say is very very noisy so early in the

there was no room service option/menu

the bar staff & the servers are good craic, very helpful, knowledgeable & genuinely care for their

hot food for room service cut off point could be a bit later than 9

visit, clean room, excellent wi-fi, well located, ample parking, good breakfast, good choice of menu in

chelsea on the bar and the breakfast waitress were both really pleasant

car parking was limited but adequate.

wifi and phone worked ok in the bedroom (where we were confined to), but in the bar was neither

it's a pet

warm room on a cold night, nice breakfast, friendly staff, lovely bar.

good on street parking, friendly atmosphere, good full breakfast

convenient free on street parking

easy parking

cocktail bar and room at the back with more seats and pool table

very minor thing was the wifi was great when in the bar/restaurant but a bit hit & miss in the room

staff were excellent , cocktail bar was super with plenty drink choices

good secure covered parking or motorcycle

the hotel i's pet freindly and they treated our dog like one of their own , she even got a breakfast of bacon

had parking at back very handy, staff was lovely very friendly, dog friendly which was great for us

good free wifi that didn't require handing over any personal data

friendly staff and comfortable room. location and parking impeccable.

above staff t break area some of the language was bad then all the pick ups and drop offs for laundry and rubbish

used the gym too

when i added filters (restaurant, pool, free parking, etc

ample parking space close to hotel entrance

pool/spa/gym is fantastic and it s all so clean