great location centre of town bar and restaurant in walking distance

great value. bicycle storage. the bar serves great value food.

bar has good prices and you can charge to your room

one person only covering reception, bar and kitchen so service very slow but again very friendly

- pet friendly - location - staff

should have staff who could explain to guests in english all the information about accommodation, wifi and

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good

breakfast was in the bar area!?

breakfast ok but not resupplied from kitchen often enough

apart from not having continental breakfast every other thing was perfect.

do not visit if traveling with kids

breakfast buffet great value and very wide selection of foods

very good breakfast. very kind staff and recepcion.

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

good wifi

the wifi is good for working and they have a nice little desk in the rooms

liked the bar which was also breakfast room frequented by local people evening and morning

quiet at night, beautiful view from my room, good wifi, comfortable bed, central location, moderate price

gym could be better, pool would be amazing parking should be free for guests

due to covid, the only way to get info was through the app which didn't work at all to show room service options

a pool would be great esp when it is 40

for the price, quick response, pet friendliness, breakfast

the gym was closed but in the website they offer it

breakfast is nice but very limited options, no eggs, no fresh fruits

) the pool is a lovely addition

we had buffet breakfast and as the restaurant doesn't open in the week, the staff were only too pleased to make

the hotel s gardens are beautiful and the pool area is a dream

the salt water pool is fantastic and stays cool even in august

the bar didn't open until 7 p

good , close to everything, staff is friendly with good english level, hotel has parking with the ev charger,

and the staff too , cold meats, cheeses and omelette bacon etc parking - was easy and efficient wifi - worked

looking forward to the pool and bar area next time

hotel bar staff were very nice and helpful, but if you arrive at 3 pm, nothing is open until at least 7

machine downstairs for the use of guests, our dinner was excellent and i can say i had the best breakfast in

easy free parking

public rooms such as the bar and indoor restaurant looked original, dark and gloomy but what atmosphere was

traditional cuisine, good evening meal and fabulous breakfast

it was the best breakfast we've ever had, and the room was lovely.

peaceful and relaxing , views are amazing and the pool and lake 100% is worth a little hike down too will be

easy to reach by car and parking is well organized next to the reception

drinks at the bar were fairly priced and good

services as food delivery is fast and convenient, spa is highly relaxing and luxurious

the swimming pools had some mould on the grout where possibly the staff could not see as unless you were in

we loved the proximity to the beautiful town and castle as well as the delicious breakfast.

breakfast was very generous as well as the welcome drink and attention to what guests may need

the breakfast was amazing, and it was a steal to stay there

the breakfast was really good, diversity of everything you could wish for

little hotel with nice views and exceptional breakfast

we can honestly say the breakfast was the best we have ever came across and we have stayed all over the world

on the bed, sweetie jars full of temptations, to popcorn machine & well stocked honesty bar the atd is

was delicious in every detail, the meal we had on monday night fabulous, the well stocked honesty bar for a

liked the honesty bar too

the dinner superb served on the terrace overlooking the village and the mountains and the breakfast was

kitchen is poorly equipped

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

no proper wifi

good value excellent parking very safe

some kitchen facilities available but limited

a hotel of this standard getting a drink from the bar was not impossible but problematical,2 hours from ordering

hotel in a beautiful setting (take the walk to the viewing point muralles arabe from the pool

no room service

the parking situation could be improved but it was ok.

we would also like to come back one day with kids when the pool is open in the summer

we arrived back from lunch only to find a pile of laundry bags hindering our access to our room

no one on reception, the pile of laundry bags hindering access, and the fact that, due to the cel obert, there

we were fortunate to get free parking outside this lovely little boutique hotel at the edge of the old town

rooms are big but was difficult acomodate small kids there because they have only one double bed

easy parking opposite

their is a laundry on the facility you can use for free

the other challenge i had, was that if you'r on the top floor, wifi does not reach

the wifi in my room wasn't working that well, probably because the room located at the last top floor

there was a kitchen, a guest lounge and a terrace

very nice localization, good wifi, good breakfast.

electric kettle to heat water in the kitchen would be useful, but it was not a big problem as i could heat water

left earlier and didn t have time for breakfast (that is served in the dining area next to the kitchen) there

we made use of the kitchen - plenty of utensils & dishes

the wifi was fast

the room had a mini bar whoes sole purpose in life was as a table for th

wifi worked well

when it says pet friendly , it is most definitely pet friendly

lovely team on reception and bar and super convenient.

amazing place, pool, sea wiews), mountain wiews) they have a whatsapp number to always be reached at; breakfast

the view, the pool, the whole place

the sea water pool was a refreshing change from chlorinated pools

the pool is huge and the breakfast was outstanding including serrano, salmon and freshly squeezed orange juice

breakfast very tasty, owner very nice, amazing stay thank you very much

she with another member of staff searched the laundry before it left the hotel in the evening

the bonsai bar could do with more atmosphere maybe some chill out seats and tables and some candles

restaurants were all terrific. spa was great.

little things really, like the gym being a bit small and too hot, the food at the zen restaurant was very average

air conditioning in gym never worked and we went every day so this wasn t a one off

with massive 20kg suitcase and bags pushing a special needs child in her buggy and 3 small kids in tow to sort

one of the lifeguards are on the slides was brilliant with the kids

pool floor is made of small stones that are rough and ripped half the tow nail off my little girl

the bar and restaurant staff were friendly

one of the lifeguards are on the slides was brilliant with the kids

no milk in the room with tea and coffee making facilities. self laundry area would be excellent.

buffet for dinner & breakfast had wonderful choices for kids & adults

my kids are 15 and 13 years old and this was a perfect vacation for that age range

really great parking at the hotel too

free water park tickets included in stay, and the outdoor pool was a dream

next to reception, you ll find a laundry room, an atm, luggage storage, and tour agency representatives

kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and

no kids play area near restaurant/bar

access to water park and all inclusive plus we had a free meal in the meat restaurant

buffet was good, good service, and friendly staff the whole place was very clean bar service across from reception

went with our 10 year old son, there were lots of activities to keep him entertained , such as a kids club,

huge pool area. great accomodation. spectacular night shows. jest the best

served in the bar it could be much more efficient

kids slides for my son, kids club, kids club staff and overall a great stay with lovely hard

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

breakfast also 10/10 amazing hotel

i only had breakfast at the hotel, but it was excellent, anything that you could want for any national

customer service was bad on our trip terrible room service wrong room and incompetent

could do with more english breakfast style selection

the kids club hours are very short although the people that work there are wonderful

you can use the pool and bar at the hotel tropic next door it is sister medsur hotel with more private balconies

staff very helpful and spoke very good english. lovely pool area

lovely pool area the rooms are very spacious and very clean

weak air conditioning, small pool, limited sun lounger area.

pool for the kids was brilliant wasn't crowded could always gey sun lounger or seat

clean, spacious, small pool, very friendly staff, food ok for a short stay.

facilities were great, rooms are clean, swimming pool is clean, not too busy and suitable for kids

in door pool

directly across the road , where the pool is warmer but mostly full of kids

the bar prices were on a par with the local bars

lovely selection of food at breakfast and evening meal which was included in the price

pool area amazing, facilities for kids amazing, my son had a blast i would go again but would ask for a

excellent choice breakfast location great for us

dividing walls were a little thin and could hear next door talking, also wifi was a little slow.

breakfast was fresh, well cooked, and well replenished.

fab pool food good

was so much for the kids to do and for the price you really can t go wrong i don t usually write reviews

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

the snack bar by the pool had a very poor selection of food

the area is not very spacious and easy to trip up things left on landing also with the big wardrobe outside

pool area was clean and bar snacks and drinks were good

staff were really accommodating, printed my return boarding passes, let us go in for breakfast early on our last

the swimming pool is also not too big

someone has hired three people totally useless to take care of the kids

nice to have wifi in the room, although intermittent

very pet friendly. super location

staff awesome, fab location, pet friendly

to anyone staying in benidorm who wants to bring their furry friend with them as they are also pet friendly

were incredibly helpful, bar staff and restaurant staff were brilliant and room was perfect for my needs

free wifi in all rooms

the view and 5 steps from the beach. rooftop bar was fab. breakfasts were amazing!

swimming pool, which i regard as a good thing as the hotel is unlikely to attract families with kids or the type

lovely bar in the hotel

the bed was comfy, the bath a good size, wifi and tv good

noise from bar underneath

doesn t speak english; laundry extremely expensive; some staff polite, some staff very rude; bathrooms outdated

the bar staff were also very accommodating

wifi was very difficult to connect to

when walking around to fill your plates with food though) and except when staying in the swimming pool area

was fine - bed, shower, location - apart from the appalling and at times non-existent wifi

the gym is not fit for purpose

good clean hotel, good bar area

dinner and breakfast were abundant, just amazing

suites had a junior suit this,time massive,with nice,balcony sun in th morning rooftop bar,and pool and sun trap

need more pillows. bed very hard. couldn't find gym

no pool

a bar on the roof would be a fabulous addition but luckily we could go down 7 floors in the lift and

dissapointed with small pool. no umbrellas

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

clean rooms gym facilities if needed ( i didn't i'm on holiday) taxi rank

pool area could be better

food great breakfast and dinner.

at all as was breakfast same would not book dinner again also there was no vodka for sale in the bar it was my

food ( breakfast and dinner) was amazing especially the prawns

small pool

breakfast was excellent

food was good and good meal times roof top pool was fab red hot up there and great for sunbathing

the facilities were great they have a rooftop sunbathing area and pool and also another

food was cold,no bar at the pools,towels are like sandpaper

roof top pool

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

it s to make some cash, and reduce their laundry bills

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

the room , bar , pool , food , staff

great pool and breakfast, couldn t hear any other guests during the night which was great!

issue was that the gym is not the same as the pictures provided

the hotel had many amenities like, a gym/self laundry room, the swimming pool area was

the gym ( although it could be updated) the self laundry good selection of food

stuff wasn't friendly at all , it felt like the place is dead , we forget our clothes in the laundry during the

no atm available. laundry was expensive

there was a gym, a nice pool area and laundry

it was like laundry room on top of my head with tumble dryers turning all the time

location was perfect, 5 minutes from the beach, evening entertainment was fun and bar prices were not overpriced

outside and nice park area which wasn't there,beds very comfortable food excellent did not use gym,as golfing

we liked everything. wish the outdoor pool was heated but didn't miss it

advertised as it was difficult to work out logistics of dropping car in car park and luggage and kids to hotel

air con and wifi first class

for be pet friendly

and also the big and amazing park for kids

there was a lovely bar just down the road which was very welcoming and served great tapas

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants

full of over 60s and kids or laughing was not acceptable especially around pool area

would not recommend for families with kids as no attractions for them

weren't advised about the pool til the last day

very very clean with excellent gym and indoor pool, outside pool was great too just a bit cold lol

fabulous balcony and close to the pool

price of drinks at the bar quite reasonable too

close to the beach, clean and tidy rooms, breakfast was good too. excellent value for money

massive room, good breakfast buffet style. reasonable bar prices

loungers on the roof top terrace they are all broken and dangerous to sit on as the hotel has a pool on the top

room walk in shower room cleaned every day plenty of toiletries, nice staff there is a small bar and music on

we was on 6th floor below laundry room very noisy from about 7

if i asked for example, for laundry, always answer yrs, but do nothing

the only problem was the laundry room on the roof of the hotel there were a few washing machines going constantly

on the roof is an amazing viewing, sunbathing deck with with a big plunge pool, and the hotel is opposite

on the seafront great views nice bar area great roof terrace with a pool

gripe on this stay was the wifi it wasn t available at all for the first couple of days, then worked ok, a

nice bar & pool

pool area is slightly small so if i was there for longer would probably do for somewhere with a

if anything, the wifi is difficult and weak.

gym could be better but used running machine

food selection was ok, roof pool and bar was closed

drinks at the bar quite reasonably priced too

s not something i disliked ,however , the location of the pool and sun loungers are covered in between 3

the staff were always happy to book us a taxi to the bars and to the airport

bar on top terrace was closed so the jacuzzi was unavailable and as this was over 18 area so no

one member of the bar staff wasn't very friendly. sorry, didn't get her name

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15

great location, pleasant rooms. bar very pleasant and good prices. breakfast was good.

the hotel was spotless with excellent wifi

breakfast was good and the bar was also vey good

recommended laundry services

doesn t have a pool but doesn t need one due to the location, there is a lovely roof terrace bar open till

excellent breakfast continental or full breakfast same price free with room

so we preferred the bar late service continental breakfast

breakfast was as expected

location,cleanliness,breakfast good & reception staff very friendly & helpful especially antonio

great location...fabulous rooftop pool...excellent food

beautiful view and very good value for money bar far.

stated rooftop pool all it was a small kids pool about 18 inches deep

near beach and old town. very spanish food. free wifi

the hotel is clean and we were able to have an early check in

thankfully the hotel has free wifi

can be left in the fridge for next day(a first for me) the cons: roof pool is the size of a tub gym is neglected

loved the rooftop pool, excellent location and only 8 euro in a taxi to the strip

beautiful rooftop pool area. ultra modern

lack of sockets, no laundry service available.

staff are so friendly all of them bar restaurant and reception

next to a school so at 9am the music sounds loudly for the kids to start getting in line

kids in the pool shouting and screaming until the early hours of the morning (again 2 -3am) whilst

the room which was a pool view room was good but it did smell of tobacco smoke

really good wifi and aircon

late check out

location was spot on hotel room were clean and tidy wifi was an extra bonus

only one thing, the wifi connection could have been stronger.

fast & early check in

loads to do for the kids. spotless there and great location. staff extremely helpful too.

had to pay to use spa pool. others pools were shut.

limited menu on room service

we visited in january, so didn't use the pool, but the pool area was lovely

breakfast was a great selection of buffet, chef and waiters very helpful and

the free wifi and free

location. accommodated early check in. nice room. good breakfast. good shower

little room for single person, had everything including smart tv, free wifi

wifi is

good wifi connection

we were able to get a bed by the pool easily

staff were really friendly & the room we had over looked the pool and it was lovely

wifi signal did not reach room

only issue was the pool bar closed about 2pm so had to go to the downstairs bar to get drinks after

were 2 people working behind the bar during very busy evening entertainment, and only one waitress taking orders

liked the staff, i liked the location and i also liked the long thin balcony i could hang my laundry to dry up

to close a door without it banging, even at 4 or 5 in the morning, also, a lot of noise from the bar over the

nice bar area and people friendly

lovely room . staff amazing . great wifi if you need to work

dawn couldn't do enough for us nothing was a problem with dawn ud83dude04antoine and clara in the bar were just

breakfast had a nice selection, but the quality of the food was dissapointing

water in the pool was freezing cold but that could be down to the global energy crisis.

pool was so cold nobody went in ( should be heated

excellent breakfast buffet

in the restaurant, you have to go to the bar and wait in line for a drink

lots of choice for breakfast and the location was exceptional

breakfast was excellent. very comfortable beds. good central location.

only thing missing really is a pool but its close to the beach so major problem

was great for the old town, set on the precinct, busy but not noisy, staff very helpful wifi good, very clean

down side was trying to find bar staff to serve and get bill, but it is out of season so probably explains why

i night ideal location breakfast is excellent with a wide variety of choices.

hotel wifi wasnt great and i wasnt able to connect to it but aside from that it was a lovely place to

the bar tenders were very good, professional and friendly and the entertainment was excellent

friendly staff , happy hour for drinks and socialising wifi

adults only

lovely room. nice food. friendly staff lovely pool area

kids club not on, nor were most published animation activities

for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa area with

we have stayed many times at this hotel. location , room, breakfast all 10 out of 10.

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

fantastic location great rooms with balcony lovely bar and staff lovely

the rooms were clean beds and linen spotless pedro the entertainment guy kept us going music in bar lounge

no roof terrace bar and shade

think the hotel would benefit from some more sunbeds as if you get to the pool late you are unlikely to get one

swimming pool was heated and the kids loved it

location and clean room and laundry.

nightmare when you have no wifi

stayed bed and breakfast, food was very good with lots of choice, nice and fresh

decent breakfast options

the roof top swimming pool and bar was such an asset

pool area on roof lovely

sometimes the pool is shaded and therefore quite cold but can't complain too much when you're on the rooftop

wifi not a great signal in the bedroom on second floor

centre of old town location very close to shops and beach. rooftop pool and solarium

bar and entertainment were good for the age of most of the guests

reception, bar and waiting staff are all wonderful

sea view room was exceptional. breakfast was great!

everything the staff couldn t do enough for us!! especially marcello at breakfast!

breakfast potions too big

the breakfast was outstanding

there is no pool but the roof terrace was always quiet and we lay in the jacuzzi looking out at the amazing

breakfast, very good value

was looking forward to going to planta 20 bar but it was closed

good wifi

wait times too long , room had few problems with locks, just small things really wifi not great

gym facilities and sauna you have to pay extra

the pool was nice and i appreciated that it was adults only.

the entrance and hallway were lovely. also the bar area and restaurant.

impossible to park for free on road, but there was a big parking garage across the street

cleanliness, nice staff, helpful receptionists, pool maintenance, good atmosphere, comfort, and excellent food

to be common areas we re dogs are allowed so they can play with each other (maybe with a puppy pool :)

felt the bar staff (not all) were lacking on skills to mix cocktails to a suitable standard

professional kitchen

was no coffee or tea facilities in the room and we didn t have any room service for 2 days

gym a little sparse

location, really friendly and efficient staff, gorgeous pool, an extremely comprehensive restaurant; so much